5/5
Rating only, no written review.

Trusted Agent profile Β· Lancashire
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1,066 reviews across 2 offices and 3 platforms
Keenans Estate Agents has two offices, in Blackburn and Clitheroe (Lancashire). Together they have 1,066 reviews on three platforms, rated 4.2 out of 5 overall.
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Keenans Estate Agents's two offices, most reviewed first. Each has its own page.
Showing 534 reviews on Google only. Show every review
5/5
Rating only, no written review.
5/5
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5/5
Rating only, no written review.
4/5
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4/5
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5/5
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5/5
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5/5
Excellent service
5/5
Friendly and efficient
2/5
They are ok
5/5
Always a pleasure
1/5
Can not rate it not been in sorry
5/5
Very helpful and professional.
5/5
Friendly and professional staff at Keenans.
2/5
I have not used keenans yet
1/5
Very disappointed with Keenan's would not recommend them
5/5
VERY good place to sell your property professional and friendly
5/5
Great service... after the terrible experience I received from UK online agents Keenans have kept me updated and managed to sell my property in weeks. Thanks guys ππ»ππ» β¦
5/5
Excellent service. Sophie Dunleavey dealt with me remotely and Keenans sold my house, within 3 months start to finish, , full asking price, and completed during lockdown,
1/5
So unorganized Staff aggravate situation on the property we were buying. Rang but when we returned call no one knew what they wanted? Tried to pressure us in decisions to be made. Would never use them ourselves, just sadly house we wanted to buy was with them. The for sale sign still at front of house nearly 11 months later they've never come to collect it
1/5
Rude staff, delays in conveyancing were initially blamed on me by the vendor and the solicitor vented anger on me. It all became apparent in the end, it was the seller and his solicitor causing delays but Keenans did nothing to speed up the matter nor apologise. All they want is the money... wont purchase or sell through them ever!!!
1/5
Well where do I start? I have a plethora of issues with this estate agents and so does my family. Upon our first visit we were shown around the house and it was lovely. You ask the bog standard questions and then we proceeded to go into the garden. We stated we thought it was small and the guy who showed us around said the garage straight ahead also belonged to the property, well he thinks........ I'm not being funny but if your selling a house you should know the ins and outs of a ducks bum with regards to the property. We called up a couple Of days later to see if they had confirmation with regards to the bit of land and apparently they would give it too us if we paid more. That was absolutely fine by us as we loved the house and loved the fact it had a plot of land which was a massive selling point. We arranged another viewing so we could get the measurements for the house and too see the land out the back as he diddnt have the keys last time (unprofessional I know) We arrived at the house ready to do what we had to get done and as we were looking over the fence to the plot of land an old couple who were neighbors told us the land belonged to some one else! And it was the garage to the left! The guy who showed us around called someone and the person he called confirmed it was the the garage to the left which was a decrepid old shed...... Nothing else, paying thousands more on the house for that! After that we had had enough, we would of bought that house on the basis it came with the land and gone over our budget and would of been miss lead. I would not recommend this incompetent company who know absolutely nothing about the houses they sell.
1/5
I called up about a house last week that I wanted to buy in cash and I found the exchange so bizarre and comical I had to write about it. A gentleman answered the phone, any questions about the house (or alternatives) were met with sighing, rude responses, abrupt and one word answers. I also wasnβt allowed to put an offer in on the house, basically because he couldnβt be bothered to do his job. I will say that I spoke to another chap the week before who was nice and helpful and Iβd been hoping to speak to him again. However, with this other gent, If youβre selling a house here, keep in mind they wonβt push to get a better price for you or even show you all of the offers. Have a look at their reviews, seems the glowing ones are from recently made accounts with no history to them, almost as thought theyβre writing them themselves. People that operate with this sense of entitlement amaze me. Where does it come from? I guess that attitude to life is why the polite person in this exchange is buying houses in cash and the rude, obnoxious person certainly isnβt.
1/5
Arranged my first viewing of a property through Keenans, I left work early in order to attend the appointment, I arrived on time and Keenans did not show, I called the office only to be told an offer had been accepted earlier in the week and that the vendor was not taking anymore viewings. You would have thought someone would have called to notify me. If they cant get the simple things right it does make you wonder. Update: received a call from Keenans last week to ask if I now want to view the property as it is still for sale. No call to apologise...... Speechless
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Blackburn has the most, with 967 reviews rated 4.2 out of 5, followed by Clitheroe with 601.
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