Newest first, from every platform, with the office each review is about. First names only.
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5/5
GoogleWe sold our property through Kallars through Chris and would highly recommend. They were competitively priced yet did not skimp on customer service - which was honest and helpful throughout the entire flat sale. We are located abroad and Chris made the sale process stress free with excellent communication despite a fair time zone difference!PositiveResponsiveness, Quality, Professionalism, Value
Hugo Β· 15 June 2021 Β· Kallars London
Agent replied Β· 14 June 2024
Thank you so much Hugo for taking the time to write your 5 star review. As a team, we are thrilled that your flat sale went so smoothly and Chris will be delighted to read such positive comments. Thank you again for your feedback, it is very much appreciated.
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5/5
GoogleFrom the moment Chris came to view my property and discuss my options,etc...I felt this was a proffesional set up and I wasnt wrong.
The viewings were carried out on time, clear communications at all times and the support I received from Craig and the team was reassuring and calming! I had issues with Solicitors and often felt very close to withdrawing the sale but, with the expertise and guidance from Kallars, i got through those very difficult, tiring times.
Would recommend πPositiveResponsiveness, Quality, Professionalism, Value
Jacqueline Β· 15 June 2021 Β· Kallars London
Agent replied Β· 14 June 2024
Thank you Jacqueline for your great review. So glad it all worked out in the end. Thank you again for taking the time to submit your feedback. Craig Cassidy
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5/5
GoogleOne of the best feelings when finding a new place to live and be able to call it home is the most amazing. We are so happy and thrilled to have worked alongside Kallars Property Management, especially with Danny French. Since day one, Danny has helped us find our dream place. All the communication has been clear and precise. He has been reliable and always quick to get back to us. I highly recommend them!
I donβt think I have ever felt so satisfied and excited to rent a new place as I am now, especially in such a big city. Thank you for helping us finding a perfect location. We are looking forward to making new memories and enjoying our stay here for the next year or more.
Elena Β· 15 June 2021 Β· Kallars London
Agent replied Β· 14 June 2024
Dear Ms Vasilachi. Thank you so much for your very detailed review. I am so glad that your experience with Kallars was reliable and that it went so smoothly. I hope you are enjoying living in London, and are well settled in your new home. I will of course pass on your lovely comments to Danny French, I am sure he will be thrilled to read your fantastic review. Many thanks. Craig Cassidy - Operations Director.
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5/5
GoogleChris was awesome, I just moved to London from Hong Kong and he explained all the details in buying a flat, his colleagues are very helpful too. I like their office, itβs classy and spacious. Thank you Kallars!PositiveResponsiveness, Professionalism
Steven Β· 15 June 2021 Β· Kallars London
Agent replied Β· 14 June 2024
Hi Steven. Just wanted to say a big thank you for your great review. I will pass on your comments to the whole team, particularly Chris who was especially helpful to you. Thank you again for taking the time to leave your comments. Craig Cassidy - Operations Director
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5/5
GoogleKallers got me in a property fast with minimal hassle and we're professional till the end. Their support after renting with them has been quick and responsive.
Luis Β· 11 January 2021 Β· Kallars London
Agent replied Β· 10 January 2025
Thank you Aim for taking the time to write a review. It is very much appreciated. Craig Cassidy - Operations Director.
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1/5
GoogleDisappointed to say the least, unreliable at communication complete disregard due to a contract of guarantors proposed which was false when asked multiple times to have a response to get us to rent the property to later find out it wasn't true, no receipt, no clear cancellation, third parties continued to contact myself and flatmate assuming we had moved in as Kallars had not completely shut down anything leaving our private information afloat. Multiple times call backs were arranged and never occurred.
When I could finally speak to after weeks of being contracted by third parties Manager Tom came across arrogant and condescending. If the communication wasn't so poor none of this would be an issue in the first place and sorted many weeks ago.
However Nelsson had been of great help during the start of the process and was the only one who seemed to want to sort this issue many thanks to him.NegativeResponsiveness, Quality, Professionalism
Renee Β· 11 January 2021 Β· Kallars London
Agent replied Β· 14 June 2024
Unfortunately to to GDPR rules, I cannot go into detail regarding the case between yourself and your flatmate. I can only state that Kallars acted totally appropriately when presented with the genuine information provided.
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5/5
GoogleWe had an excellent experience with Kallars, particularly Chris Whitfield and Craig Cassidy. Having to sell and buy properties throughout the COVID-19 situation and having a number of buyers drop out, Chris excelled in keeping the viewings coming at very short notice and maintained the 'fragile' chain. Craig supported us throughout the final stages of the purchase...and we got there in the end. Couldn't recommend enough.PositiveResponsiveness, Quality, Professionalism, Value
Adrian Β· 25 August 2020 Β· Kallars London
Agent replied Β· 14 June 2024
Hi Adrian. Thank you so much for leaving your 5 star review. It is very much appreciated. On behalf of Chris and myself, thank you for your lovely comments. Glad we got there in the end. Kindest regards, Craig Cassidy - Operations Director.
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2/5
GoogleRating only, no written review.
Freddy Β· 15 June 2020 Β· Kallars London
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2/5
GoogleRating only, no written review.
Loredana Β· 15 June 2020 Β· Kallars London
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4/5
GoogleRating only, no written review.
Connor Β· 15 June 2020 Β· Kallars London
Agent replied Β· 14 June 2024
Hi 'Cornflakes'. It would have been great to have been able to put a face to the name, but nevertheless, thank you for your 5 star rating. Craig Cassidy - Operations Director.
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1/5
Google30β late to an appointment :/
Fer Β· 15 June 2020 Β· Kallars London
Agent replied Β· 14 June 2024
Good Afternoon Mr Pagani,
I am sorry to hear that you feel your experience with Kallars has not been to the high standard we normally offer, our intention is to always deliver an extremely high level of customer service and of course we are disappointed. This situation occurred due to a system error and your appointment not showing the diary for today.
I will call you and discuss the situation and hopefully rectify any further issues.
Kind Regards
Daniel Couchman
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5/5
GoogleAll went smoothly, best experience with agencies so far!
Jakub Β· 15 June 2020 Β· Kallars London
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1/5
GoogleThis agency seriously messed a good friend around in a very, very unprofessional way - avoid!
Guy Β· 15 June 2020 Β· Kallars London
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5/5
GoogleIt has been really easy to rent with them. Always available and helpful
Ernesto Β· 15 June 2020 Β· Kallars London
Agent replied Β· 14 June 2024
Hi Ernesto. I am so thrilled that your renting experience went without a hitch. Thank you for leaving a 5 star review. Craig Cassidy - Operations Director.
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1/5
GoogleAvoid. A family member used Kellars to find a rental property and was repeatedly lied to about when the property would become available and had to seek emergency accommodation elsewhere.
Stuart Β· 15 June 2020 Β· Kallars London
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5/5
GoogleVery fast, professional and personal service from Nelsson Poku who helped me move over 200 miles! would recommend to friends and family
Connor Β· 15 June 2020 Β· Kallars London
Agent replied Β· 14 June 2024
Dear Connor. On behalf of Kallars, I am thrilled that Nelsson was such a great help to you during your long-distance move. I will pass your comments on to him. Thank you again for leaving Kallars a 5 star review. Craig Cassidy - Operations Director.
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5/5
GoogleProfessional letting service. We have been using Kallars since 2016 and found them capable of delivering suitable tenants without significant voids.
Jonathan Β· 15 June 2020 Β· Kallars London
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5/5
GoogleMe and my friend are 3 students who came to london for study, we rent our flat with kallars et precisly with Thomas, They are really professionnal and help us as much as possible.
I really recommende them
Massart Β· 15 June 2020 Β· Kallars London
Agent replied Β· 14 June 2024
Thank you so much for taking the time to leave your lovely comments and your 5 stars. I will be sure to pass them on to Thomas. Glad your rental went so smoothly. Thanks again. Craig Cassidy, Operations Director
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5/5
GoogleKallers got me in a property fast with minimal hassle and we're professional till the end. Their support after renting with them has been quick and responsive.
Richard Β· 15 June 2020 Β· Kallars London
Agent replied Β· 14 June 2024
Thank you Aim for taking the time to write a review. It is very much appreciated. Craig Cassidy - Operations Director.
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5/5
GoogleWhat can I say about Kallars Estate Agents in Deptford, specifically Nelson and Branch Manager Thomas who work there. Both of them performed a near on miracle in finding us tenants leading up to these incredibly testing and troubling times we as a country are going through. Thomas's dedication, professionlism and friendly approach is astonishing. He really is a Super Hero from another planet! Nelson was calm, professional at all times and a pleasure to work with as well. One thing is for certain Kallars have me as a client for life and Thomas is an asset and credit to Kallars and an example of what an Estate Agent should be. Nelson keep smiling buddy and thank you again for all your help in finding us two amazing tenants.
Mario.S Β· 15 June 2020 Β· Kallars London
Agent replied Β· 14 June 2024
Dear Mario. Thank you so very much for your highly detailed review. I am glad that you have had such a positive experience during the letting of your property. and I shall pass on your comments to both Thomas and Nelsson. I am sure Thomas will be delighted with his new title of Super Hero. I am glad Nelsson was so calm, professional and happy during this process. Your comments and feedback are much appreciated. Regards Craig Cassidy - Operations Director.
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5/5
GoogleNelsson Poku has been a great help in making my move easy and smooth. He and his team were super responsive and took care of everything quick and efficient before mine and my partner move in date. I would highly recommend Kallars property and will deffinetly use in the future. Great job.
Bogdan Β· 15 June 2020 Β· Kallars London
Agent replied Β· 14 June 2024
Thank you Bogdan for your great review. I shall pass on your 5 star rating to Nelsson and the rest of the team. Your feedback means a lot. Thank you again. Craig Cassidy - Operations Director.
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1/5
GoogleIf I were you, I would avoid Kallars at all costs. I've told anybody looking for a place to live to not go near them with a 10ft bargepole. They are the most unprofessional and disorganised lettings agent I've ever dealt with. Lots of pressure, monthly inspections, they will try and trick you into allowing contractors around to fix structural issues (such as roofing problems) but it'll be the landlord instead trying to come over for an unannounced inspection. I felt no trust from this organisation and they will not leave you alone or allow you to relax regardless of how good of a tenant you are. Honestly, AVOID!
Billy-Ray Β· 15 June 2020 Β· Kallars London
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1/5
GoogleRenting from Kallars was the worst experience of our lives, and if we could give this no stars we would. Kallars regularly trespassed on our property without our permission and ignored our pleas for repairs for over a year. They're the most unprofessional, incompetent and immoral agency we've ever encountered. You will truly regret renting from here.
Shani Β· 15 June 2020 Β· Kallars London
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5/5
GoogleKallars quickly found suitable tenants to rent our property and are managing some repairs to the house that we didn't have time to carry out before moving overseas. Thomas is very professional and was quick to respond to any questions we had. We have peace of mind knowing that Kallars are managing our property.
Louise Β· 15 June 2020 Β· Kallars London
Agent replied Β· 14 June 2024
Dear Ms Ward. I am thrilled that Kallars have been able to give you a reassuring service whilst managing your property. We strive to go the extra mile at all times. Your appreciation of how Thomas assisted you is very well received. Thank you again. Craig Cassidy - Operations Director.
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