Newest first, from every platform, with the office each review is about. First names only.
★★★★★ 5/5
GoogleThis is my first time using estate agent to rent a house and all staff who attended to me were professional and knew what they were doing. I also acknowledge Mr Alex Richard (my house manager) for his fast and reliable service, also Ms Evie who signed me up from start to the end. Thank you
Chinenye · 14 August 2025 · JR Hopper
Agent replied · 14 August 2026
Thank you, glad the team could help!😊 …
★★★★★ 5/5
GoogleI was very happy with the way my house sale was handled. It sold very quickly and everything went smoothly.
Ruth · 20 July 2025 · JR Hopper
Agent replied · 20 March 2026
Thanks Ruth! I'll pass that on to the team :-)
★★★★★ 5/5
GoogleSuperb service from Team Hoppers, from valuation to listing, viewing and completion, 5 stars all round, thank you !
Sophie · 20 June 2025 · JR Hopper
Agent replied · 20 March 2026
Hi Sophie, the team will be delighted to hear this! Thanks so much for your review!
★★★★★ 1/5
GoogleUnorganised, rude and unprofessional.
David · 20 May 2025 · JR Hopper
Agent replied · 20 March 2026
Hi David.
I'm genuinely sorry to hear that we've not met the standards you expect from us. We strive to be professional at all times, even when things don't go well.
Customer feedback is essential for us to iterate & improve. Though I understand that helping us may not be at the top of your to-do list, I'd be grateful if you would be willing to share specific details about your experience so we can address any areas of concern.
Regardless, thank you for your feedback. It will be investigated and will any lessons learned will be used to improve our service. I sincerely hope we can regain your trust in the future.
Warm regards,
Chris Carlisle
★★★★★ 5/5
GoogleRating only, no written review.
Stewart · 20 May 2025 · JR Hopper
Agent replied · 20 March 2026
Hi Stewart. Thank you so much for your review!
★★★★★ 5/5
GoogleA great team who made our purchase smooth and straightforward.
Jonathan · 20 April 2025 · JR Hopper
Agent replied · 20 March 2026
Thanks Jonathan, it's truly been our pleasure. I'll pass this on to the team ❤️
★★★★★ 5/5
GoogleI had a visit from Leeselle at Hoppers. Very thorough and efficient. All questions answered very helpfully.
Highly recommended.
Roy · 20 April 2025 · JR Hopper
Agent replied · 20 March 2026
That's great to hear Roy, Leeselle will be delighted to hear that. Thank you for your review 🎉 …
★★★★★ 5/5
GoogleRating only, no written review.
Nicholas · 20 March 2025 · JR Hopper
Agent replied · 20 March 2026
Thank you Nick!
★★★★★ 5/5
GoogleClare Smith and Miles came around to my house to take the photos prior to putting it on the market. They were very professional, and took amazing pictures that have been put on their website. I would recommend JR Hoppers to anyone!!
Sophie · 20 March 2025 · JR Hopper
Agent replied · 20 March 2026
That's wonderful to hear Sophie. I'll share this with the whole team, Clare & Miles will be delighted. Thank you for the review.
★★★★★ 5/5
GoogleOur house purchase was a long, hard, six month slog, but the very helpful, friendly and efficient staff at Hoppers worked like heroes to get us over the finishing line. Our special thanks to Pam, Leeselle and Alison for the time and effort they put in. We can't praise them enough! Thank you once again.
Kenneth · 20 March 2025 · JR Hopper
Agent replied · 20 March 2026
Thanks Kenneth, I'll pass this on to them. They'll be delighted. Thank you for the review!
★★★★★ 5/5
GoogleExcellent service
Susan · 20 March 2025 · JR Hopper
Agent replied · 20 March 2026
Thank you Susan!
★★★★★ 1/5
GoogleRating only, no written review.
Marnie · 20 March 2025 · JR Hopper
Agent replied · 25 October 2024
Hi Marnie. I'm sorry to see this review, if you could be a little more detailed with your grievance then hopefully we can avoid making the same mistake again. I'm afraid I haven't been able to find any record of you in our database as someone we've done business with.
Cheers
Chris
★★★★★ 5/5
GoogleWe have just completed on the sale of our home in Kirkby Stephen. The person leading the our sale was Leeselle Wren. My wife and I have sold four properties. The service we have received from JR Hopper has been the best of the four agents we have worked with. In particular, the service we have received from Leeselle has been fabulous all the way through the process from the thoroughness of her pitch for our business to managing issues all the way up to completion. Her communication whether by phone or email was first class. Our sale was not straight forward. Leeselle showed great expertise in managing issues as they arose and dealing with them in a very professional manner. She was calm throughout and handled both us and the purchaser with skill and expertise. The team supporting Leeselle were very helpful and professional. I would highly recommend their services.
Jonny · 2 October 2024 · JR Hopper
Agent replied · 20 March 2026
Thank you Jonny. I know this is late response, but your review was very well received. Thank you.
★★★★★ 5/5
GoogleRating only, no written review.
Nick · 12 July 2024 · JR Hopper
★★★★★ 5/5
GoogleRating only, no written review.
Ann · 20 March 2024 · JR Hopper
Agent replied · 30 December 2023
Thanks for your review.
★★★★★ 5/5
GoogleRating only, no written review.
Oliver · 20 March 2024 · JR Hopper
Agent replied · 30 December 2023
Thanks for your review. Good luck in your new home.
★★★★★ 1/5
GoogleVery poor website
Steve · 20 March 2024 · JR Hopper
Agent replied · 24 October 2023
Hi Steve.
I'm sorry to hear that you feel that way, we're constantly making adjustments to improve it. Could you offer any specifics as to what you dislike about it and I'll see if I can get it fixed or improved?
Warm regards,
Chris Carlisle
★★★★★ 1/5
GoogleFound this estate agent very unprofessional and wouldn't recommend them at all. Used to be good but now..........avoid
John · 20 March 2024 · JR Hopper
Agent replied · 24 October 2023
Hi John.
I'm genuinely sorry to hear that we've not met the standards you expect from us. We strive to be professional at all times, even when things don't go well.
Customer feedback is essential for us to iterate & improve. Though I understand that helping us may not be at the top of your to-do list, I'd be truly grateful if you would be willing to share specific details about your experience so we can address any areas of concern.
Regardless, thank you for your feedback. It will be investigated and will any lessons learned will be used to improve our service. I sincerely hope we can regain your trust in the future.
Warm regards,
Chris Carlisle
★★★★★ 5/5
FacebookMrs Elizabeth Bays has proven to me that bitcoin trade still do exist and real. She's the best I've ever seen so far, I saw so many people recommending her so i decided to give a trial and she proved me wrong by the way i thought of her.. Because I've met a lot of manager's that goes away with my money then i promised myself never to trade again, but when i saw MRS ELIZABETH BAYS recommendations, i decided to try again but to my greatest surprise, she managed my account of which i invested $1,000 in 7 days and i withdraw the sum of $12,800 within 7 working days into my bank account without any stress, I'm still very much surprised as we speaks. if you haven't invested with MRS ELIZABETH BAYS don't ever give up on trading, you can contact her directly on her following details:Email:elizabethbays70@gmail.comWhatsApp: +1(609)701-2234Facebook: Elizabeth Bays
Aquarius · 14 August 2023 · JR Hopper
★★★★★ 5/5
GooglePerfect little shop, lovely owner. It may be small but I found it hard to leave. Such beautiful materials, garments and wools so I will certainly be checking out the website to tide me over before I go back 😊 …
Julie · 31 March 2023 · JR Hopper
★★★★★ 5/5
GoogleSo far so Good All going well! Keeping me up to speed. Cant expect anymore! Efficient in office.
Anne · 20 March 2023 · JR Hopper
Agent replied · 27 December 2024
Thanks for your review.
★★★★★ 4/5
GoogleRating only, no written review.
Kristi · 20 March 2023 · JR Hopper
Agent replied · 30 December 2023
Thanks for your review
★★★★★ 5/5
GoogleRating only, no written review.
J · 20 March 2023 · JR Hopper
Agent replied · 30 December 2023
Thankyou for your review.
★★★★★ 1/5
GoogleCompletely unorganised, sent people in without permission. Would definitely not recommend to anyone or use again.
Steve · 20 March 2023 · JR Hopper
Agent replied · 30 December 2023
Hi Steve. This response is a year out of date, I can only apologise for that - we were not monitoring Google reviews at the time you posted this. I don't have any details, but I'm truly sorry we didn't live up to the standard you expected on this occasion.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.