Newest first, from every platform, with the office each review is about. First names only.
★★★★★ 5/5
GoogleLeeselle, Pam and Angela in our recent renting of one property and selling another have been excellent. Efficient, accommodating and professional in their approach. They have kept us informed at every stage. Thank you all.
Sandy · 1 December 2025 · JR Hopper
Agent replied · 31 December 2025
Thanks Sandy, that means a lot 🎉 …
★★★★★ 5/5
GoogleGood viewing! Everything well explained from Paula! Very informative, I recommend this estate agent for a nice and easy introduction to the housing market.
Emanuel · 9 November 2025 · JR Hopper
Agent replied · 9 July 2026
Thank you so much for your kind words Emanuel, I am glad you were happy with my service! Paula :)
★★★★★ 5/5
GoogleShe was nice and explained everything well.
Txell · 9 November 2025 · JR Hopper
Agent replied · 9 July 2026
Thank you so much for a lovely review Txell! I am so pleased I was able to help. Paula :)
★★★★★ 5/5
GooglePaula was an absolute pleasure to work with, very professional and knew all the answers to my questions, 5* service
Robert · 9 November 2025 · JR Hopper
Agent replied · 9 July 2026
Thank you so much Rob! I am delighted I was able to help :) Paula
★★★★★ 5/5
GoogleI would like to thank Ceejay for making my new home in place and he is very kind thank you so much Ceejay for the good work much appreciated
Simbiso · 9 November 2025 · JR Hopper
Agent replied · 9 July 2026
Thank you Simbiso, I'm delighted I was able to help and I look forward to handing you the keys very soon! Ceejay :)
★★★★★ 5/5
Google⭐⭐⭐⭐⭐
I had a very good experience with Paula.She communicated clearly throughout the process and was always friendly and professional. I appreciate her assistance and would recommend her services to others looking for a rental property.
Dernizia · 9 November 2025 · JR Hopper
Agent replied · 9 July 2026
Thank you so much Dernizia for the lovely feedback, I am pleased you were happy with my service! Paula :)
★★★★★ 5/5
GoogleVery helpful, outstanding local knowledge and very attentive. Managed the process well and got the deal over the line. Highly recommended.
Karl · 1 November 2025 · JR Hopper
Agent replied · 31 December 2025
Thanks Karl, that's always nice to hear ❤️
★★★★★ 5/5
GoogleThe team has been incredibly fast to respond and very helpful throughout the process. A big shout-out to Leeselle, who has been amazing with all my enquiries and has gone above and beyond to keep an eye out for houses within my budget. Really appreciate the effort and communication, a great team all around!
Lori · 1 November 2025 · JR Hopper
Agent replied · 31 December 2025
Thanks Lori, comments like this really lift us all up ❤️
★★★★★ 5/5
GoogleExcellent from beginning to end. Great friendly communication all the way along the sale. Sarah and Pam made the whole process straightforward. Thanks to you all.
Julie · 20 October 2025 · JR Hopper
Agent replied · 20 March 2026
Thanks Julie, that's lovely to hear! ❤️
★★★★★ 5/5
GoogleMy rental property was managed by Aishah from Manning Staintons. The tenants and I were super impressed by her efficiency in dealing with any issues. We were kept up to date with everything. I would like to thank her for her work and will not hesitate to use Manning Staintons in the future.
Dave · 14 October 2025 · JR Hopper
Agent replied · 14 August 2026
Thanks Dave! Glad you would not hesitate to use us again, wishing you the best.
★★★★★ 5/5
GoogleReview of Property Management Agent: Nicky Scales
A heartfelt thank you for outstanding support and professionalism
We have recently experienced an incredibly stressful period as landlords, …
Maralyn · 14 October 2025 · JR Hopper
Agent replied · 14 August 2026
Thank you Maralyn for taking the time to leave such a lovely review, all the best going forward!
★★★★★ 5/5
GoogleLily Boswell is always helpful and responsive in all matters. It’s hassle-free to have the office in managing my letting property. Highly recommended.
K.Y · 14 October 2025 · JR Hopper
Agent replied · 14 August 2026
Thank you for the positive review!
★★★★★ 5/5
GoogleI am impressed with the timely and close follow up work by Ceejay Hallam. He made my home rental effortless and worry free. Keep the great work and I'm look forward to buy home from you next step!
Kenneth · 9 October 2025 · JR Hopper
Agent replied · 9 July 2026
Thank you so much ! I'm thrilled I could make your rental experience effortless and worry-free. Providing timely support and peace of mind is exactly what we strive for, and your feedback means a lot to us. We look forward to assisting you again when you’re ready for your next step into homeownership! Ceejay :)
★★★★★ 5/5
GoogleI've received an excellent service from the agency. Fast, flexible with scheduling viewings, and super-responsive. Ceejay showed me the flat, processed all my enquiries and facilitated my offer: from viewing to an offer in 3.5h is something of a world record! Recommended!
Barbara · 9 October 2025 · JR Hopper
Agent replied · 9 July 2026
Thank you so much for your wonderful feedback, Barbara!
I’m thrilled to hear you had such a smooth and efficient experience. We always strive to provide a fast, flexible, and responsive service, so it’s fantastic to … More
★★★★★ 5/5
GoogleWe had excellent service from J.R. Hoppers. They were with us at every stage and kept us informed of progress. Leeselle and Pam were always at the end of the phone and answered my emails if I didnt understand something and needed advise. Extremely professional but also easy to talk to. It made the negotiations much easier to cope with and I would certainly recommend them.
Angela · 2 October 2025 · JR Hopper
Agent replied · 20 March 2026
Thanks Angela, that's fabulous to hear. I'll pass it on to the team, they'll be delighted!
★★★★★ 5/5
GoogleThank you Alex for sorting out all the repairs work for me. You’re always so helpful.
Ifrah · 14 September 2025 · JR Hopper
Agent replied · 14 August 2026
Thanks Ifrah!
★★★★★ 5/5
GoogleGreat service, Luke is a great property manager who is incredibly attentive and any issues raised is dealt with in a very professional manner
Dane · 14 September 2025 · JR Hopper
Agent replied · 14 August 2026
Thanks Dane!
★★★★★ 5/5
GoogleTeddy has been fantastic when I have needed anything and renting with MS has been an easy experience.
Robyn · 14 September 2025 · JR Hopper
Agent replied · 14 August 2026
Thanks Robyn, glad we could help😊 …
★★★★★ 5/5
GoogleAs tenants we have always received outstanding service from all the guys at manning stainton. In particular Luke Whaler goes above and beyond and is a credit to the company
Adam · 14 September 2025 · JR Hopper
Agent replied · 14 August 2026
Thanks Adam for choosing us and leaving such kind words!
★★★★★ 5/5
GoogleRating only, no written review.
Christian · 9 September 2025 · JR Hopper
Agent replied · 9 July 2026
Thank you so much Christian, I appreciate your feedback and I'm happy I was able to help! Paula :)
★★★★★ 5/5
GooglePaula has been exceptional. Any questions i have she has responded to in a timely manner and has made a long process painless. Would definitely recommend
Tracy · 9 September 2025 · JR Hopper
Agent replied · 9 July 2026
Hi Tracy, thank you so much for this lovely review! I am glad I was able to make the process smooth for you. Paula :)
★★★★★ 5/5
GoogleVery professional. Great communication and courtesy.
Maria · 9 September 2025 · JR Hopper
Agent replied · 9 July 2026
Thank you Maria, We're so pleased you had a good experience with us!
Ceejay :)
★★★★★ 1/5
GoogleJ R Hopeless.
Happy to take your money and let you live in mouldy conditions. No customer care at all. Always on the side of the landlord. Empty promises of maintenance.
Avoid avoid avoid.
(Speaking about lettings only, Leyburn office)
Andrew · 14 August 2025 · JR Hopper
Agent replied · 20 March 2026
Hi Andrew. I agree and accept that you had a bad experience with your tenancy, I'm truly sorry for that. I stand by our team, who I feel did the best they could to resolve your issues before ultimately negotiating you an early exit from the tenancy.
That said, lessons have been taken from your experience that we will use to improve our service going forward and avoid situations like yours in the future.
I appreciate the candid review and wish you well for the future.
★★★★★ 5/5
GoogleGreat customer service from Alice.
She was a huge help with renting my flat.
She is a very friendly person with a very pleasant attitude.
I highly recommend her.
Justyna · 14 August 2025 · JR Hopper
Agent replied · 14 August 2026
Thank you, glad Alice could help with your rental😊 …
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