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JR Hopper reviews

4.8

★★★★★ Excellent

114 reviews across 2 offices and 2 platforms

www.jrhopper.com

JR Hopper has 114 reviews across two offices (Leyburn and Hawes) and two platforms, rated 4.8 out of 5 overall. JR Hopper has the most, 89. Checked 9 October 2026.

Google logo

4.8 / 5

109

Reviews on Google

All 2 offices

Facebook logo

5.0 / 5

5

Reviews on Facebook

Business-wide

Reviews may appear on more than one platform. A review shared by several offices is counted once.

Our offices

JR Hopper's two offices, most reviewed first. Each has its own page.

Latest reviews from every JR Hopper office

Newest first, from every platform, with the office each review is about. First names only.

5/5

Google

Leeselle, Pam and Angela in our recent renting of one property and selling another have been excellent. Efficient, accommodating and professional in their approach. They have kept us informed at every stage. Thank you all.

Sandy · 1 December 2025 · JR Hopper

Agent replied · 31 December 2025

Thanks Sandy, that means a lot 🎉 …

5/5

Google

Good viewing! Everything well explained from Paula! Very informative, I recommend this estate agent for a nice and easy introduction to the housing market.

Emanuel · 9 November 2025 · JR Hopper

Agent replied · 9 July 2026

Thank you so much for your kind words Emanuel, I am glad you were happy with my service! Paula :)

5/5

Google

She was nice and explained everything well.

Txell · 9 November 2025 · JR Hopper

Agent replied · 9 July 2026

Thank you so much for a lovely review Txell! I am so pleased I was able to help. Paula :)

5/5

Google

Paula was an absolute pleasure to work with, very professional and knew all the answers to my questions, 5* service

Robert · 9 November 2025 · JR Hopper

Agent replied · 9 July 2026

Thank you so much Rob! I am delighted I was able to help :) Paula

5/5

Google

I would like to thank Ceejay for making my new home in place and he is very kind thank you so much Ceejay for the good work much appreciated

Simbiso · 9 November 2025 · JR Hopper

Agent replied · 9 July 2026

Thank you Simbiso, I'm delighted I was able to help and I look forward to handing you the keys very soon! Ceejay :)

5/5

Google

⭐⭐⭐⭐⭐ I had a very good experience with Paula.She communicated clearly throughout the process and was always friendly and professional. I appreciate her assistance and would recommend her services to others looking for a rental property.

Dernizia · 9 November 2025 · JR Hopper

Agent replied · 9 July 2026

Thank you so much Dernizia for the lovely feedback, I am pleased you were happy with my service! Paula :)

5/5

Google

Very helpful, outstanding local knowledge and very attentive. Managed the process well and got the deal over the line. Highly recommended.

Karl · 1 November 2025 · JR Hopper

Agent replied · 31 December 2025

Thanks Karl, that's always nice to hear ❤️

5/5

Google

The team has been incredibly fast to respond and very helpful throughout the process. A big shout-out to Leeselle, who has been amazing with all my enquiries and has gone above and beyond to keep an eye out for houses within my budget. Really appreciate the effort and communication, a great team all around!

Lori · 1 November 2025 · JR Hopper

Agent replied · 31 December 2025

Thanks Lori, comments like this really lift us all up ❤️

5/5

Google

Excellent from beginning to end. Great friendly communication all the way along the sale. Sarah and Pam made the whole process straightforward. Thanks to you all.

Julie · 20 October 2025 · JR Hopper

Agent replied · 20 March 2026

Thanks Julie, that's lovely to hear! ❤️

5/5

Google

My rental property was managed by Aishah from Manning Staintons. The tenants and I were super impressed by her efficiency in dealing with any issues. We were kept up to date with everything. I would like to thank her for her work and will not hesitate to use Manning Staintons in the future.

Dave · 14 October 2025 · JR Hopper

Agent replied · 14 August 2026

Thanks Dave! Glad you would not hesitate to use us again, wishing you the best.

5/5

Google

Review of Property Management Agent: Nicky Scales A heartfelt thank you for outstanding support and professionalism We have recently experienced an incredibly stressful period as landlords, …

Maralyn · 14 October 2025 · JR Hopper

Agent replied · 14 August 2026

Thank you Maralyn for taking the time to leave such a lovely review, all the best going forward!

5/5

Google

Lily Boswell is always helpful and responsive in all matters. It’s hassle-free to have the office in managing my letting property. Highly recommended.

K.Y · 14 October 2025 · JR Hopper

Agent replied · 14 August 2026

Thank you for the positive review!

5/5

Google

I am impressed with the timely and close follow up work by Ceejay Hallam. He made my home rental effortless and worry free. Keep the great work and I'm look forward to buy home from you next step!

Kenneth · 9 October 2025 · JR Hopper

Agent replied · 9 July 2026

Thank you so much ! I'm thrilled I could make your rental experience effortless and worry-free. Providing timely support and peace of mind is exactly what we strive for, and your feedback means a lot to us. We look forward to assisting you again when you’re ready for your next step into homeownership! Ceejay :)

5/5

Google

I've received an excellent service from the agency. Fast, flexible with scheduling viewings, and super-responsive. Ceejay showed me the flat, processed all my enquiries and facilitated my offer: from viewing to an offer in 3.5h is something of a world record! Recommended!

Barbara · 9 October 2025 · JR Hopper

Agent replied · 9 July 2026

Thank you so much for your wonderful feedback, Barbara! I’m thrilled to hear you had such a smooth and efficient experience. We always strive to provide a fast, flexible, and responsive service, so it’s fantastic to … More

5/5

Google

We had excellent service from J.R. Hoppers. They were with us at every stage and kept us informed of progress. Leeselle and Pam were always at the end of the phone and answered my emails if I didnt understand something and needed advise. Extremely professional but also easy to talk to. It made the negotiations much easier to cope with and I would certainly recommend them.

Angela · 2 October 2025 · JR Hopper

Agent replied · 20 March 2026

Thanks Angela, that's fabulous to hear. I'll pass it on to the team, they'll be delighted!

5/5

Google

Thank you Alex for sorting out all the repairs work for me. You’re always so helpful.

Ifrah · 14 September 2025 · JR Hopper

Agent replied · 14 August 2026

Thanks Ifrah!

5/5

Google

Great service, Luke is a great property manager who is incredibly attentive and any issues raised is dealt with in a very professional manner

Dane · 14 September 2025 · JR Hopper

Agent replied · 14 August 2026

Thanks Dane!

5/5

Google

Teddy has been fantastic when I have needed anything and renting with MS has been an easy experience.

Robyn · 14 September 2025 · JR Hopper

Agent replied · 14 August 2026

Thanks Robyn, glad we could help😊 …

5/5

Google

As tenants we have always received outstanding service from all the guys at manning stainton. In particular Luke Whaler goes above and beyond and is a credit to the company

Adam · 14 September 2025 · JR Hopper

Agent replied · 14 August 2026

Thanks Adam for choosing us and leaving such kind words!

5/5

Google

Rating only, no written review.

Christian · 9 September 2025 · JR Hopper

Agent replied · 9 July 2026

Thank you so much Christian, I appreciate your feedback and I'm happy I was able to help! Paula :)

5/5

Google

Paula has been exceptional. Any questions i have she has responded to in a timely manner and has made a long process painless. Would definitely recommend

Tracy · 9 September 2025 · JR Hopper

Agent replied · 9 July 2026

Hi Tracy, thank you so much for this lovely review! I am glad I was able to make the process smooth for you. Paula :)

5/5

Google

Very professional. Great communication and courtesy.

Maria · 9 September 2025 · JR Hopper

Agent replied · 9 July 2026

Thank you Maria, We're so pleased you had a good experience with us! Ceejay :)

1/5

Google

J R Hopeless. Happy to take your money and let you live in mouldy conditions. No customer care at all. Always on the side of the landlord. Empty promises of maintenance. Avoid avoid avoid. (Speaking about lettings only, Leyburn office)

Andrew · 14 August 2025 · JR Hopper

Agent replied · 20 March 2026

Hi Andrew. I agree and accept that you had a bad experience with your tenancy, I'm truly sorry for that. I stand by our team, who I feel did the best they could to resolve your issues before ultimately negotiating you an early exit from the tenancy. That said, lessons have been taken from your experience that we will use to improve our service going forward and avoid situations like yours in the future. I appreciate the candid review and wish you well for the future.

5/5

Google

Great customer service from Alice. She was a huge help with renting my flat. She is a very friendly person with a very pleasant attitude. I highly recommend her.

Justyna · 14 August 2025 · JR Hopper

Agent replied · 14 August 2026

Thank you, glad Alice could help with your rental😊 …

A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

Questions about JR Hopper

How many reviews does JR Hopper have?

JR Hopper has 114 reviews across its two offices, rated 4.8 out of 5 overall: 109 on Google, 5 on Facebook. A review that appears on several offices' pages, such as the company's Trustpilot, is counted once. Checked 9 October 2026.

Which JR Hopper office has the most reviews?

JR Hopper has the most, with 89 reviews rated 4.7 out of 5, followed by JR Hopper with 30.

Where are JR Hopper's offices?

JR Hopper, Central Chambers, Marketplace DL8 5BD; JR Hopper, The Little Shop on the Hill, Market Place DL8 3QP.

The Trusted Agent

Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.