5/5
GoogleRating only, no written review.
Agent replied · 16 November 2023
Dear Ozge, Thank you for taking the time to leave a 5 star Google review. Kind regards, Marilyn Plews, Customer Relations Team
Trusted Agent profile · Surrey
Verified
Jackson-Stops and Staff estate agents in Teddington and Dorking
★★★★★
1,205 reviews across 2 offices and 2 platforms
Jackson-Stops and Staff has two offices, in Teddington and Dorking (Surrey). Together they have 1,205 reviews on two platforms, rated 4.9 out of 5 overall.
Reviews by type
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Sellers2 reviews
Jackson-Stops and Staff are a professionally run team in Dorking. My experience of them has been a total pleasure. They are without exception focussed and hard ...Read all 2 from sellers
Landlords1 review
I've used a few of the agents in the two to let me property over the last few years. Jackson Stops has always delivered a very high quality service - Mark Birch ...Read the review from landlords
Tenants1 review
It was a pleasure doing business with Jackson-Stops and Staff, Teddington. Mark Birch and his team went out of their way to make the entire process extremely ...Read the review from tenants
Our offices
Jackson-Stops and Staff's two offices, most reviewed first. Each has its own page.
Latest reviews from every Jackson-Stops and Staff office
Newest first, from every platform, with the office each review is about. First names only.
Google5/5
GoogleRating only, no written review.
Agent replied · 16 November 2023
Dear Jonathan, Thank you for your 5 star Google review. Kind regards, Marilyn Plews, Customer Relations Team
5/5
GoogleProfessional and helpful advice.
Agent replied · 16 November 2023
Dear Alex, Thank you for leaving a 5 star Google review.We look forward to seeing you again in one of our offices. Kind regards, Marilyn Plews, Customer Relations Team
5/5
GoogleAbsolutely perfect representation, helpful throughout and put it in serious effort to get the flat sold. Couldn’t have asked for more
Agent replied · 16 November 2023
Dear Zach, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Marilyn Plews, Customer Relations Team
5/5
GoogleChristopher is amazing, professional and courteous. Thank you and look forward to working with you again!
5/5
GoogleFantastic service, courteous and friendly. Isabel was a great support during the purchase.
5/5
GoogleJackson-Stops were great, really quick and efficient. Thanks to Chris for the prompt response and professional help with my house.
Agent replied · 16 November 2023
Dear Philip, Thank you for taking the time to leave us a 5 star review. Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers. Kind regards, Marilyn Plews, Customer Relations Team
5/5
GoogleJackson Stops have been nothing but helpful with my search, especially Isabel, who has been nothing but supportive and informative. Would definitely recommend.
Agent replied · 16 November 2023
Dear Ed, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Marilyn Plews, Customer Relations Team
5/5
GoogleJackson-stops have been amazing helping me with my search. Isabel has been especially helpful and informative!
5/5
GoogleChris Gauson and his team at Jackson-Stops Teddington, have been great supporting us with both lettings and sales.
4/5
GoogleAll really well dealt with from start to finish. Special mention to Lara who showed us round the property and was really helpful with everything we wanted to know about the place. Thank you
5/5
GoogleGreat service, in particular David Fisher who pushed our purchase over the line. If it were not for him and his persistence, we would not have completed our purchase with a tricky seller in a timely manner
Agent replied · 16 November 2023
Dear Laurent, Thank you for your kind words and for leaving a 5* review. We are so pleased that your experience with us couldn’t have been any better and the team in our Teddington office will be thrilled to read this. We hope that we can assist you in the future. Kind regards, Marilyn Plews, Customer Relations Team
5/5
GoogleI was blessed to Find Jackson-Stops their support trust honesty and dedication to make my dream to buy this flat come true are equal to none they have an amazing dedicated team thank you for going that extra mile
Agent replied · 16 November 2023
Dear Pedro, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely review. We would like to wish you all the best and if we can assist you or any of your friends or family in the future please do get in contact. Kind regards, Marilyn Plews, Customer Relations Team
5/5
GoogleFANTASTIC Negin was so hopeful with the move - we couldn't have done it without her - smooth move and very happy with all communication and we are very happy with our new home!!
Agent replied · 16 November 2023
Dear Lucy, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely review. Kind Regards, Marilyn Plews, Customer Relations Team
5/5
GoogleI've recently rented a new flat through Negin at Jackson-Stops Teddington and have to say it was a great experience. I really appreciate the service I've experienced, thank you!
Agent replied · 16 November 2023
Dear MohammadReza, Thank you for your lovely 5 star review. We take on board all feedback and appreciate you taking the time to do so. Kind regards, Marilyn Plews, Customer Relations Team
5/5
GoogleThe agency was very helpful when me and my flatmates were looking for a new house to rent and Negin, one of the agents was very helpful to us as we were not so experienced.
Agent replied · 16 November 2023
Dear Suraj, It’s great to hear that you have had a brilliant experience with our Teddington office. Reviews are really important to us and your feedback helps us ensure we are delivering the best service. Kind regards, Marilyn Plews, Customer Relations Team
5/5
GoogleReally friendly and helpful service from Lara. She helped us sort everything for our flat very efficiently and answered all our questions within a few hours.
5/5
GoogleI have recently rented a flat via Jackson-Stop Teddington. Thanks to Negin, the process was very smooth and she was always available to help. Thanks again!
5/5
GoogleI have just rented a property through Jackson- Stops.Negin was professional and caring and help to smooth the transition. I appreciate Tom being patient too
Agent replied · 16 November 2023
Dear Naja, Thank you for taking the time to leave a wonderful 5 star Google review. Negin will be thrilled to read your kind comments. Kind regards, Marilyn Plews, Customer Relations Team
5/5
GoogleI am currently in contact with Lara who is helping me with my rental search. She has been so helpful. I highly recommend speaking to her if your are looking to rent in the area
5/5
GoogleAndy and David did a great job getting us through our purchase - clear communication throughout, helpful and responsive. And the house is everything we hoped for, exactly as advertised!
Agent replied · 16 November 2023
Dear Peter, Thank you for taking the time to leave such a wonderful review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Marilyn Plews, Customer Relations Team
5/5
GoogleMy experience with the Teddington branch of Jackson Stops has been excellent. I got all the information and advice needed in a simple and friendly way. Many thanks to Negin and Jackson Stops team!
Agent replied · 16 November 2023
Dear Leonardo, Thank you for the 5* Google Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind regards, Marilyn Plews, Customer Relations Team
5/5
GoogleCan't praise them enough, friendly, helpful and always going the extra mile. We mainly delt with Andy Fildes, I truly hope the next time we move Andy is looking after us! If your not sure who to sell your house with, take my advice and let Jackson Stops/Andy take care of you!
Agent replied · 16 November 2023
Dear Alex, Thank you for taking the time to leave us a 5 star review. Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers. Kind regards, Marilyn Plews, Customer Relations Team
5/5
GoogleMy property has been looked after by Jackson-Stops for the last three years. I’ve found them to be knowledgeable, helpful and effective. I’ve been particularly impressed with Tom Ridgeway and his team. A special mention must go though to David Fisher, his recent heroic efforts and persistence have meant that the sale of my property has crossed the line. Thank you all!
Agent replied · 16 November 2023
Dear Broma, I would like to take this opportunity to thank you for submitting your review. All feedback is important to us and we really appreciate your positive comments in regards to our Teddington Office. Thank you for using our services and of course we would be delighted if we can be of assistance to you again in the future. Kind regards, Sam Farnan Customer Relations Team
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Awards
The Trusted Agent 2026 results for Jackson-Stops and Staff, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
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Questions about Jackson-Stops and Staff
Which Jackson-Stops and Staff office has the most reviews?
Teddington has the most, with 874 reviews rated 4.9 out of 5, followed by Dorking with 331.
Where are the Jackson-Stops and Staff offices?
The two Jackson-Stops and Staff offices, by town:
- Dorking: 279 High Street, Dorking, Surrey, RH4 1RL
- Teddington: 36 High Street, Teddington, Surrey, TW11 8EW
Has Jackson-Stops and Staff won any awards?
Yes. In The Trusted Agent 2026 awards, Teddington won Platinum.
