5/5
GoogleBrilliant staff.
Trusted Agent profile
Jackson Green and Preston estate agents in Grimsby and Cleethorpes
★★★★★
149 reviews across 2 offices and 2 platforms
Jackson Green and Preston has two offices, in Grimsby and Cleethorpes. Together they have 149 reviews on two platforms, rated 3.6 out of 5 overall.
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Our offices
Jackson Green and Preston's two offices, most reviewed first. Each has its own page.
Latest reviews from every Jackson Green and Preston office
Newest first, from every platform, with the office each review is about. First names only.
Google5/5
GoogleAttentive and professional the sales negotiator Julie Glover was outstsnding
4/5
GoogleGood for conveyancing. We have used 3 times now
5/5
GoogleFrom start to completion we were kept upto date and good communication with all legal contacts.
1/5
GoogleI hate this place as they ripped me off after they didn't sell my house but expected to pay the agents fees. I wouldn't recommend this place at all
1/5
GoogleVery poor rang about 4 houses all were not available to view never rang back so went in they put me on the list to email and all were way above the price I wanted to pay
5/5
GoogleGreat estate agents I purchased my home through this estate agents and there was no problems, it was all wrapped up for me. I would recommend
1/5
GoogleAbsolutely shocking service emailed about getting our reservation fee back from the new builds they’re selling in Immingham to be ignored, asked many questions and also been ignored, had the house reserved since October not had one update on it and never even got to see it and supposed to be moving in in April! Hopefully you see this and reply unlike the emails I’ve sent, we want our deposit back we didn’t reserve a house to not know one thing about it.
1/5
GoogleAs a buyer the service is awful. Therefore if I was a seller I would never use these. They just don't seem interested So I put an offer in on a house on a Thursday morning with an advisor called Xena. I heard nothing back till I rang Xena just before closing that day. I was then advised the venders were considering the offer.( A courtesy call to advise of this would of been nice to let me know this) She did ring me the next day (Friday) to advise it had been rejected. So during that call on Friday morning I asked Xena to contact the vendors and ask if they were willing to negotiate....again no call back. I waited and waited and also left 3 messages for Xena to call me back to no avail. I finally got through to her on the Monday Afternoon by calling and being put through. She told me she had spoken to the vendors and they would be willing to negotiate (why not ring me to say this? But by the tone of her voice I don't think she had ever spoken to them... I may be wrong.) So I put a new offer in on the monday Afternoon... Guess what!!! Again no call back in relation to the progress of this offer. I waited until Tuesday just before they closed to again chase them up.... I spoke to a young man who told me Xena couldn't get in touch with the vendors.. That's fine. But as I explained to the young man, Why as a potential buyer am I doing all the ringing up here?? Why was I not called back and advised they can't get through to them. The young man agreed it was poor service but didn't say sorry or bother to actually deal with or address my concerns. Compare this to offers I have made on other houses with Crofts and Martin Maslins who keep you fully updated through the process, let you know when the vendors are considering offers they actually seem interested in selling the property where as Jackson Green and Preston don't sound interested at all. I'm still waiting to hear back from them about my offer by the way....... Guess I will have to chase them up again!
5/5
GoogleBought a house through these and they kept me updated every step of the way
3/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
4/5
GoogleRating only, no written review.
1/5
YellDreadful. DO NOT USE
Dreadful estate agent. Would advise everyone to stay away. Give a viewing on a property that this already under offer of which we were not informed that an offer was already made. Communication is dreadful and there phone manner is even worse to the point of chuckling down the phone when told that an offer was in place after we had viewed the property. I’d advise everyone to stay away. If I could give no stars then I would have.
3/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
5/5
GoogleProfessional and personable, kept up to date as purchase progressed, excellent service from Fallon.
5/5
GoogleGood service from a real proper estate agent. Having an in-house House clearance & auction sale service was a bonus
1/5
GoogleAbsolute disgrace ..These letting agents are the worst thing to happen to any individual alive.Avoid at all cost.They took my money and asked me to move in into a dirty house that I needed 2 days to make it habitable and they won't take responsibility for anything.I had my worst experience using Jackson green and Preston just wished I listened to my friend and read their reviews online.
5/5
GoogleAbsolutely brilliant. I was treated with courtesy every time I spoke to any of the staff. I was helped at every stage. I would recommend JGP to anyone who asked me - in fact I will be posting the comments about the company on social media.
1/5
GoogleWell what can I say damp in sitting room turned out to be a sewer pipe which had burst so they lied about that they said it was damp and after 2 weeks it should clear up. As you go in the door up the freezing Corridors. The stairs are more colder than outside even though the winter. so they sent a plumber around to rectify the bath but after he left he still never fixed hot water he said let hot water build up and put on tap let it trickle through I did that the water in the taps still run cold water in the bathroom stayed the same the plumber done nothing about it they started to try to rectify it once I said I am leaving so 6 month no hot water so had to boil kettle to wash up only thing I could get hot water from was a shower I moved now they are with holding my money it near 2 weeks so if anyone gose in to 1 Tennyson mews make sure there no cold water in the hot tap and make sure there's proper heating for the winter time make sure the sewer pipe fixed as well . Maybe this time they might get it right as they don't care as long as they get there money they do nothing to rectify the situation . Now they held on too my deposit for 2 weeks we had to beg them back for it they disrespectful as the estate agent said she put it in my account 3-5 working days after I move out .
2/5
GoogleAlthough we loved the property we where letting for about three years, I am very anoyed that jackson green failed in comunication! I had made a complaint after complaint about the unsafe and unpractical back garden for my toddler. After thinking I was getting knowhere with the situation I decided to look for somewhere abit bigger and with a better/safer garden. Meanwhile while I was in the process of moving, I received a phonecall from Jackson green apologizing that they forgot to inform me that the landlord did agree on the work on the garden back in September. If they didn't fail on communication I would of considerd staying there. Very disappointed!
2/5
GoogleThe negiotator was rude to me over the phone which put me off buying a place, told me owner needs to know now if you are buying it or not..so I said no. Also when I ititially put an offer in and owner wanted a higher price..I agreed on condition something not working to be fixed and they kept me waiting weeks and negotiator told me the Manager of house could not gain access to fix the problem and the condition could not put it in writing and the negotiator said for me to go ahead with sale and Solicitors without the work I had asked not being done whilst I waited for it to be fixed which was verbally agreed. Put me off. I am disappointed. I hope they get back to me as I really wanted the house??
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Questions about Jackson Green and Preston
Which Jackson Green and Preston office has the most reviews?
Grimsby has the most, with 138 reviews rated 3.6 out of 5, followed by Cleethorpes with 11.
Where are the Jackson Green and Preston offices?
The two Jackson Green and Preston offices, by town:
- Cleethorpes: 48A St. Peters Avenue, Cleethorpes, DN35 8HJ
- Grimsby: 19 West St. Marys Gate, Grimsby, DN31 1LE
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