5/5
GoogleRating only, no written review.
Trusted Agent profile
Hythe and Waterside Lettings in Southampton
★★★★★
561 reviews across 2 offices and 3 platforms
Hythe and Waterside Lettings has two offices, all in Southampton. Together they have 561 reviews on three platforms, rated 4.8 out of 5 overall.
159
Reviews on Google
All 2 offices
6
Reviews on Facebook
Business-wide
396
Reviews on Trustpilot
Business-wide
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Our offices
Hythe and Waterside Lettings's two offices, most reviewed first. Each has its own page.
Reviews on Google
Showing 159 reviews on Google only. Show every review
Google4/5
GoogleVery helpful staff
5/5
GooglePrompt and efficient service, always. Lovely people to do business with.
5/5
GoogleVery polite staff who were easy to talk to. Kept me informed at regular times. Very happy!
5/5
GoogleHythe and Waterside were very easy to work for, very professional and dedicated to achieving the best for both owners and tenants. Peter Cherry, Pests Birds and Bugs Limited, Lymington
5/5
GoogleMy Waterside property has been let through Hythe & Waterside Estate & Lettings Agents ("HWELA") since 2006. HWELA has always found excellent tenants and at the time of writing I have only had void period lasting circa 1 month or so. I have found HWELA to be very efficient and competent in dealing with my property and my tenants. It has a broad team who I have found to be professional and businesslike. I would not have any hesitation in recommending HWELA to other landlords.
5/5
GoogleWe would like to say that Hythe and Waterside have been very helpful during our time with them, over 7 years. Always helpful and professional. Mr & Mrs L J Kane.
1/5
GooglePoor service. Trusted with a key to take pictures of the house, then showed clients around the house and without permission and without the property even being on the market. Rang to discuss and complain and got told we would get a call back before the end of the day. No phone call made and then voicemail reached to say office was closed. It's a shame as this was the preferred option as a local independent agents. Perhaps just an oversight on their behalf, however left a bitter taste for us.
4/5
GoogleThe service was exemplary in most parts, and the only reason that this is not 5 star was some dissatisfaction with the inspections. I believe that this may be a training need, but in our experience the staff that have carried out the inspections tend to sometimes talk down to you as if you have never had a house before. I realise that there are good tenants and bad, but maybe some background research?
5/5
GoogleMy wife and I purchased our first property through the (now) assistant sales manager of Hythe and Waterside. I can honestly say that he made what should of been a very daunting experience incredibly seamless and pleasant. No question was too much, and he really did go above and beyond on multiple occasions. Personally we couldn't be happier with our experience.
5/5
GoogleWe made the right choice!! After a lot of deliberating we chose to go with Hythe and Waterside Estate Agents and I am glad that we did. From initial conversation to finally getting the keys to our new house we found Richard and Wayne a delight to deal with. The main thing I liked about them was their honesty. They told us the truth, not just what they thought we wanted to hear. They found us the perfect house and we had an offer accepted before it even hit Rightmove. Our house sold for the asking price within a couple of weeks of being listed. If you want someone who will chase your chain, tell you the truth and actively hunt for a buyer/seller, then look no further than Richard and Wayne. We will definitely use them again and would encourage friends and family to contact them as well. Thank you guys! We love our new home!
5/5
GoogleVery polite staff who were easy to talk to. Kept me informed at regular times. Very happy!
1/5
GooglePoor service. Trusted with a key to take pictures of the house, then showed clients around the house and without permission and without the property even being on the market. Rang to discuss and complain and got told we would get a call back before the end of the day. No phone call made and then voicemail reached to say office was closed. It's a shame as this was the preferred option as a local independent agents. Perhaps just an oversight on their behalf, however left a bitter taste for us.
5/5
GoogleMy wife and I purchased our first property through the (now) assistant sales manager of Hythe and Waterside. I can honestly say that he made what should of been a very daunting experience incredibly seamless and pleasant. No question was too much, and he really did go above and beyond on multiple occasions. Personally we couldn't be happier with our experience.
5/5
GoogleWe made the right choice!! After a lot of deliberating we chose to go with Hythe and Waterside Estate Agents and I am glad that we did. From initial conversation to finally getting the keys to our new house we found Richard and Wayne a delight to deal with. The main thing I liked about them was their honesty. They told us the truth, not just what they thought we wanted to hear. They found us the perfect house and we had an offer accepted before it even hit Rightmove. Our house sold for the asking price within a couple of weeks of being listed. If you want someone who will chase your chain, tell you the truth and actively hunt for a buyer/seller, then look no further than Richard and Wayne. We will definitely use them again and would encourage friends and family to contact them as well. Thank you guys! We love our new home!
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Questions about Hythe and Waterside Lettings
Which Hythe and Waterside Lettings office has the most reviews?
Hythe and Waterside Estate Agents has the most, with 474 reviews rated 4.8 out of 5, followed by Southampton (Hotspur House) with 473.
Where are the Hythe and Waterside Lettings offices?
The two Hythe and Waterside Lettings offices, by town:
- Hythe and Waterside Estate Agents: The Pier, Southampton, SO45 6AU, SO45 6AU
- Southampton (Hotspur House): Hotspur House, The Pier, Hythe, Southampton, SO45 6AU
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