Trusted Agent profile
★★★★★
561 reviews across 2 offices and 3 platforms
Hythe and Waterside Lettings has two offices, all in Southampton. Together they have 561 reviews on three platforms, rated 4.8 out of 5 overall.
159
Reviews on Google
All 2 offices
6
Reviews on Facebook
Business-wide
396
Reviews on Trustpilot
Business-wide
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Hythe and Waterside Lettings's two offices, most reviewed first. Each has its own page.
Showing 159 reviews on Google only. Show every review
5/5
GoogleThe staff at Hythe and Waterside in Hythe are helpful, energetic and always ready to help. . and they LISTEN. They listen to any problems, patiently then act on that almost immediately.
Thank you Morag, it’s always great to receive such a fab review, it keeps our standards high and staff motivated in going ‘above and beyond’. Much appreciated. COMMUNICATION and LISTENING is key. Thanks again. Darren & The Team
5/5
GoogleHighly recommended ! Excellent team. Very friendly and professional. Always striving to resolve any issues quickly and effectively. Special thanks to Megan for all you support.
Thanks Steve, how many years has it been? Too many to count… we really value your custom and continued support. Lynne
5/5
GoogleI have just moved to Hythe from Andover,, Hythe and waterside was not working for me as I was the buyer as i was with another estate agent in Andover ,, but Angela she gave 100% she kept me up to date,she phone all involved , she informed me straightaway with any information, she kept my estate agent on their toes, who may I add I felt failed me,, she even phoned me from her own home phone on her day off on the day of completion to make sure it gone through,,as she was still chasing people up to this time, she made me feel I had someone on my side, a big thank you Angela, Hythe and waterside
Thanks Marie for your kind words of appreciation, Angela is very proud and happy to have been so much help during your plight of unprofessionalism and lack of communication received by you from your selling Agent. We are very proud of Angela too, she’s a real star and a hands on member of the team. Validation of service is so important! Enjoy your new home and stay in touch. 😊
5/5
GoogleHythe and Waterside Lettings, recently sold a property for us. It was a very long drawn out process but the staff kept us well informed at all times. It was a pleasure to deal with them. I would recommend them for rental and sales.
Thanks Michael for taking the time to review Hythe & Waterside, your feedback is affirmation of the professional service we provide, very pleased to have been of service and really appreciate your kind words, very encouraging and motivating for the whole team. 😊 …
5/5
GoogleExcellent service. They bent over backwards to help chase solicitors and secure the completion of the sale. Would definitely recommend them.
Thanks Hilary for your much appreciated review and wording, it’s invaluable as are our customers. Proofs in the pudding 😊 …
5/5
GoogleWe have been with Hythe and Watersiide Lettings for over 20 years, and have always found them pro-active. Any problems have been quickly resolved. Rental monies have always come in promptly and accurate invoices sent to us.
Thanks Garth, 20 years and counting, so pleased to have been of service for so long, your custom is highly valued and review very welcomed by the team, many thanks and best regards to you & Elaine, Lynne
5/5
GoogleVery happy with the service I received with Hythe and waterside estate agents. Angela was a pleasure to work with and quick to respond to any questions we had. Would highly recommend
Thanks Merlin, your review is much appreciated 😊 pleased to have been of service. …
5/5
GoogleI have just moved to Hythe from Andover,, Hythe and waterside was not working for me as I was the buyer as i was with another estate agent in Andover ,, but Angela she gave 100% she kept me up to date,she phone all involved , she informed …
Thanks Marie for your kind words of appreciation, Angela is very proud and happy to have been so much help during your plight of unprofessionalism and lack of communication received by you from your selling Agent. We are very proud of … More
5/5
GoogleExcellent service. They bent over backwards to help chase solicitors and secure the completion of the sale. Would definitely recommend them.
Thanks Hilary for your much appreciated review and wording, it’s invaluable as are our customers. Proofs in the pudding 😊 …
5/5
GoogleHythe and Waterside Lettings, recently sold a property for us. It was a very long drawn out process but the staff kept us well informed at all times. It was a pleasure to deal with them. I would recommend them for rental and sales.
Thanks Michael for taking the time to review Hythe & Waterside, your feedback is affirmation of the professional service we provide, very pleased to have been of service and really appreciate your kind words, very encouraging and motivating for the whole team. 😊 …
5/5
GoogleVery happy with the service I received with Hythe and waterside estate agents. Angela was a pleasure to work with and quick to respond to any questions we had. Would highly recommend
Thanks Merlin, your review is much appreciated 😊 pleased to have been of service. …
5/5
GoogleExcellent service and a hassle free experience with Darren, Highly recommended
Thanks Tony for your much appreciated review and acknowledgment of our excellent service. 😊 …
5/5
GoogleI used this company for both the selling of my own property and negotiating the buying of my new property. The whole process throughout was done in a friendly happy and efficient way. Darren with his photography does a great job and is involved throughout. He is backed up but the other members of his team and Angela does a great job keeping us informed as to what is happening and if the need arises giving solicitors a gentle reminder. A first class service from start to finish and I have no hesitation in recommending them.
5/5
GoogleRating only, no written review.
Thank you Anne Your 5 Star ⭐️ review is very much appreciated
5/5
GoogleGreat Team
Thanks Elaine 😊 …
5/5
GoogleVery helpful and professional
Thank you for your valued review Charity from The Team @ H&W
5/5
GoogleVery happy with excellent service !
Thanks Steve, much appreciated 😊 …
5/5
Googlevery friendly, helpful & efficient
Thank you for your review Jacqueline, much appreciated, glad to be of service, long May it continue. Thanks from The Team.
3/5
GoogleInitially good, but since property inspection has been out sourced things have not been as good.
Thanks for your valuable feedback Emma, we will take a look at this area of our business, speak with the outsource team and will endeavour to improve the inspection service asap. We’ll be in touch to discuss your concerns too. Thank you.
5/5
GoogleThe staff at Hythe and Waterside in Hythe are helpful, energetic and always ready to help. . and they LISTEN. They listen to any problems, patiently then act on that almost immediately.
Thank you Morag, it’s always great to receive such a fab review, it keeps our standards high and staff motivated in going ‘above and beyond’. Much appreciated. COMMUNICATION and LISTENING is key. Thanks again. Darren & The Team
5/5
GoogleHighly recommended ! Excellent team. Very friendly and professional. Always striving to resolve any issues quickly and effectively. Special thanks to Megan for all you support.
Thanks Steve, how many years has it been? Too many to count… we really value your custom and continued support. Lynne
2/5
GoogleWe had a problem that would have easily been resolved but took a few days and we ended up communicating directly with landlady and trades. In future would not go via them as agents.
Thank you for your review Colette, we appreciate your feedback, your rating is unfortunate, as we always strive to give the best service, which you can see from our reviews. However in this case, as you are aware, it was a quick boiler repair, however we were let down by the first gas engineer who cancelled, we then immediately called the second engineer who was delayed in calling as he was very busy with jobs at that very moment. This is not our usual service and we can assure that it was an absolute one off. Under the circumstances it would be appreciated if you could consider revising your star rating as you will have realised now that the situation that occurred was out of our hands. Thank you
5/5
GoogleWe have been with Hythe and Watersiide Lettings for over 20 years, and have always found them pro-active. Any problems have been quickly resolved. Rental monies have always come in promptly and accurate invoices sent to us.
Thanks Garth, 20 years and counting, so pleased to have been of service for so long, your custom is highly valued and review very welcomed by the team, many thanks and best regards to you & Elaine, Lynne
4/5
GoogleRating only, no written review.
Thank you Gerald much appreciated from the team
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Hythe and Waterside Estate Agents has the most, with 474 reviews rated 4.8 out of 5, followed by Southampton (Hotspur House) with 473.
The two Hythe and Waterside Lettings offices, by town:
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