★★★★★ 5/5
GoogleFrom my initial inquiry, I really want to emphasise my gratitude for the effort and generosity to the team at Brockenhurst, especially Donna, who I want to give a special shout out. Very friendly and helpful in her approach and made me feel at ease at these stressful times. A true pleasure.
Brockenhurst lettings not only have some of the best properties but they are some of the nicest in the industry. Thanks to Hannah for helping me acquire the place I wanted. A place I can call home. Keep up the good work guys👍🎉
Lanzio · 31 August 2021 · HYBR London
★★★★★ 5/5
GoogleWe rented through Brockenhurst for just over 2 years. At first the service wasn't great with the original lettings team, but then I was put in contact with Paula Holewell. She was brilliant, a very lovely, kind and gentle person who is an asset to the Brockenhurst team. If it wasn't for Paula we probably wouldn't have stayed with Brockenhurst past 6 months. She listened and cared, and got all the issues sorted with the property. It was a joy to see her for inspection every 6 months. When we had our baby she often phoned us to check in on us and to see how the little one was. She's even been in contact since we moved out a few months ago. Thank you again Paula for all the hardwork, you were a star for us! I hope Brockenhurst reward you for all you do
Connor · 31 August 2021 · HYBR London
★★★★★ 5/5
GoogleI have just rented a property in Whitchurch via Brockenhurst, and I dealt with Hannah the whole way through. Unbelievably competent and efficient, everything was completed on time and with great communication. Really can’t overstate just how easy the whole process has been, a real relief and Hannah helped reduce the stress of renting a new place hugely. Exceptional service, and I don’t say that lightly!
Alex · 31 August 2021 · HYBR London
★★★★★ 5/5
GoogleI have rented a few properties over my adult life and Brockenhurst Lettings have been the best agents I have ever had.
The team are attentive and quick to respond. The process of paperwork and moving in was made easy by their professionalism.
I would highly recommend them as a letting agency .
Great work in these difficult times.
Cherry · 31 August 2021 · HYBR London
★★★★★ 5/5
GoogleBrockenhurst Lettings have been managing our rental property for 9 years. We have found them to be professional, efficient and helpful with any queries and problems we have had. Paula deals with our annual inspections and is friendly and easy to get along with. We are very happy with the service the whole team provides.
Marion · 31 August 2021 · HYBR London
★★★★★ 5/5
GooglePaula has done our annual inspection twice now and she is very friendly, helpful and listens and notes any maintenance issues however small. It was nice when she commented on how tasteful our choice of furniture and accessories were. Very easy to talk to. A great accolade to Brockenhurst
Sandra · 31 August 2021 · HYBR London
★★★★★ 5/5
GoogleRating only, no written review.
Lily · 16 April 2021 · HYBR London (101 Blenheim Crescent)
Agent replied · 19 June 2024
Thank you Lily! We are so glad you had a positive experience at HYBR. We love our students :)
★★★★★ 5/5
GoogleAbsolutely love being a part of the HYBR community! Great start-up that helps students find their perfect homes
Tigran · 16 April 2021 · HYBR London (101 Blenheim Crescent)
Agent replied · 19 June 2024
Thank you Tigran! We love having you as part of our team.
★★★★★ 5/5
GoogleFantastic letting agent, helped me and my friends find a property really easy and have supported us throughout the year very promptly when concerns came up. Treat students much better than other estate agents used in the past.
Joseph · 16 April 2021 · HYBR London (101 Blenheim Crescent)
Agent replied · 19 June 2024
Thank you Joseph, we're so glad you had a positive experience with us. We pride ourselves on excellent customer care!
★★★★★ 5/5
GoogleRating only, no written review.
Lily · 16 March 2021 · HYBR London
Agent replied · 15 October 2024
Thank you Lily! We are so glad you had a positive experience at HYBR. We love our students :)
★★★★★ 5/5
GoogleAbsolutely love being a part of the HYBR community! Great start-up that helps students find their perfect homes
Tigran · 16 March 2021 · HYBR London
Agent replied · 15 October 2024
Thank you Tigran! We love having you as part of our team.
★★★★★ 5/5
GoogleRating only, no written review.
Corina · 31 August 2020 · HYBR London
★★★★★ 5/5
GoogleRating only, no written review.
Alison · 31 August 2020 · HYBR London
★★★★★ 5/5
GoogleRating only, no written review.
Ciara · 31 August 2020 · HYBR London
★★★★★ 4/5
GoogleRating only, no written review.
Martin · 31 August 2020 · HYBR London
★★★★★ 5/5
GoogleThank you Paula for getting to required works done on the rental property so promptly and keeping me in the loop at all times.
David · 31 August 2020 · HYBR London
★★★★★ 5/5
GoogleHad my property on the market with another agent initially for months. Changed to Brokenhurst and was sold before the sign even went up.
Gary · 31 August 2020 · HYBR London
Agent replied · 31 August 2026
Hi Gary, thank you for taking the time to post your thoughts. We are delighted that you’re pleased and it’s great that our methods appear to be effective.
All at Brockenhurst
★★★★★ 5/5
GoogleEmma Horne was an absolute pleasure throughout the (very quick) process. She's a model of efficiency and friendliness!
Marcus · 31 August 2020 · HYBR London
★★★★★ 5/5
GoogleAbsolutely thrilled with how Emma has looked after us! She’s gone above and beyond to help us get into a perfect house!! Thank you so much ❤️
Emerald · 31 August 2020 · HYBR London
★★★★★ 5/5
GoogleExcellent service from everyone at Brockenhurst when selling my house, Clare and Matt worked so very hard for me and kept me updated every step of the way. It was a pleasure to meet the staff at the Ludgershall branch! Thank you for making it so easy for me. Highly recommend this team. Ali
Alice · 31 August 2020 · HYBR London
★★★★★ 4/5
GoogleI had a viewing on a house to rent with 1 employee who was polite and informative.
I then met with another employe at another house, who was fantastic. Very enthusiastic, informative, chatty, happy and couldn't be more helpful. I put a deposit on the rental, and the process was very easy. She explained every step of the way with great communication back in for keeping me in the loop.
Was a pleasure to have an easy transaction into finding and renting our new home! Thank you 'Brockenhurst Ludgershal'. I highly reccomend
Stacey · 31 August 2020 · HYBR London
★★★★★ 5/5
GoogleEmma Horne was an absolute champion in my letting process. She knew how much I loved the property and worked tirelessly to ensure I got it and it fitted around the dates of my previous rental. I couldn't have asked for a higher level of service in the whole experience and she really did make it all a very smooth process with a very happy ending and us enjoying our new property very much. Thank you Emma - you are a star!
Brian · 31 August 2020 · HYBR London
★★★★★ 1/5
GoogleYou lot are a two faced lying hipper critics and arrogant don't listen to what people has to say and don't reply to any phone calls or emails and you are a right con artist how much a rent is charged for a property
Kathy · 31 August 2019 · HYBR London
Agent replied · 31 August 2026
Hello Kathy,
As you're not a client of ours, please could you call me on (01256) 892222 as I believe that you have mistakenly placed this review thinking we are a company with the same name as ourselves. If it’s a genuine review, then I’ll happily discuss it with you, but I sincerely believe that this was meant for a different company. Negative reviews can be very harmful to small companies like ourselves so I would be particularly grateful if you would take a moment to call me. Thank you, David Griffiths
★★★★★ 5/5
GoogleHouse was put up for sale on Thursday and sold on the Saturday (today) for the price I wanted. I can thoroughly recommend them for their customer service and ability to do what the previous estate agent couldnt do for the last 4 months. Superb!
Andrew · 31 August 2019 · HYBR London
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
