5/5
Excellent customer service - couldn't be happier with the student accommodation they found me!
Agent replied Β· 15 October 2024
Thank you Mae! We're so glad you had a positive experience with us.

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403 reviews across 2 offices and 2 platforms
HYBR has two offices, all in London. Together they have 403 reviews on two platforms, rated 4.5 out of 5 overall.
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HYBR's two offices, most reviewed first. Each has its own page.
Showing 301 reviews on Google only. Show every review
5/5
Excellent customer service - couldn't be happier with the student accommodation they found me!
Thank you Mae! We're so glad you had a positive experience with us.
5/5
Giuseppina has been absolutely fantastic in finding a suitable tenant service. She was very efficient throughout the process. Thank you Hybr and Giuseppina.
Hi Ash, thank you for your kind words! Giuseppina is amazing :) It means the world to the whole team to hear you had a great experience with us.
5/5
Hybr team is indeed very helpful in finding the right accommodation. Special Thanks to Giuseppina for the extended efforts to follow up with the property owner and carrying out the process smoothly. Thank you so much
5/5
Hybr has been very helpful. I have rented using several other student property companies in Bristol, each as incompetent as the next. This company actually wants to help, would recommend!
5/5
Rating only, no written review.
5/5
Rating only, no written review.
5/5
Rating only, no written review.
1/5
Rating only, no written review.
5/5
Great people,really helpful π β¦
5/5
Being new to the BTL business, Hannah and her team have given us so much useful information and insight, it has been a pleasure dealing with them.
2/5
Tried to buy a house through brockenhurst estate agent but what a waste of time. First time, sold house to someone else just before depositing funds and second time, they promised to call me back but never did. For buying property, Iβd rather choose another agents if available.
5/5
I've dealt with Clare Bladen and her colleagues over the past 6 years as a buyer, landlord and seller and always received polite and professional service. Happy to recommend.
5/5
Absolute professionalism with kindness! Paula has completed our annual inspections since moving into our property. Always direct with loverly attitude has answers to your questions . Really loverly lady inspections are a pleasure with Paula .
5/5
Viewing experience was great, and once we had decided on a property Kerri chased the solicitors and kept us well updated throughout. I would highly recommend Brockenhurst for both sale and purchase.
5/5
I am very happy with my experience dealing with Brockenhurst everyone I had contact with was very professional and helpful, everything required was dealt with quickly and I was informed at every stage of progress and a special shout out to Chloe Jefferies who went above and beyond to help me secure my new home. Would highly recommend them.
5/5
I have to say a big thank you to Hannah and her team for all the help and advice she gave me when I enquired about letting my property. She was able to recommend companies for all my requirements and arranged for them to carry out work. The property was let immediately the photos appeared on the web site and all the necessary checks were dealt with promptly so the tennant could move in. Dan
5/5
So far weβve had a fantastic experience with Crystal from Brockenhurst. She was very friendly right from the viewing. Although there have been delays in our let, (No fault of agents) we have been kept informed at each step and have now signed the tenancy for our perfect home! We would definitely recommend the Lettings team.
5/5
Paula visits regularly as part of the Brockenhurst inspection/review of rented property. She gave me a months notice of the visit, called to confirm the day beforehand and arrived on time to the minute. Paula was very professional, friendly and polite. The inspection progressed without any problems, Paula taking photos where necessary. Paula acknowledged the visit in writing later that day.
1/5
We put an offer on a property, Brockenhurst didn't explain any issues with the seller, and we explained we were ready to move ASAP. We had a 2nd viewing at the property, to be told by the vendor they were in no hurry and kept their previous buyer waiting 9 months before the buyer pulled out after being kept waiting. This obviously sent alarm bells ringing with us, we didn't want our chain to fail because of us and loose the buyer for our house. We asked Brockenhurst if we could view other properties with them and they refused as we had pug in an offer on a property. We explained the situation with the house we put an offer in, but they were not interested, which meant we lost out on other properties. The vendor never replied to anything from our solicitor and wasn't a serious seller. Needless to say after 3 months and considerable expense to us and money we would never get back, we pulled out as it was not a serious house sale. Brockenhurst even confirmed the vendor hadn't been looking at other properties, Which Brockenhurst were aware of. Brockenhurst never responded to any queries and never explained the situation before taking our offer. The house is still on their website, over a year after our offer. Feel sorry for the 3rd person who had put in an offer and being messed about by Brockenhurst and vendor.
5/5
Rating only, no written review.
Thank you Milan for your support!
5/5
Rating only, no written review.
Thank you Milan for your support!
5/5
Fantastic letting agent, helped me and my friends find a property really easy and have supported us throughout the year very promptly when concerns came up. Treat students much better than other estate agents used in the past.
Thank you Joseph, we're so glad you had a positive experience with us. We pride ourselves on excellent customer care!
5/5
Rating only, no written review.
5/5
Paula Holewell is always professional and helpful
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London has the most, with 219 reviews rated 4.4 out of 5, followed by London (101 Blenheim Crescent) with 186.
The two HYBR offices, by town: