5/5
Kirk and his lettings team do a wonderful job in securing excellent tenants and managing the property. Great customer service, highly recommend

Trusted Agent profile Β· London
Verified
β β β β β
170 reviews across 6 offices and 3 platforms
Hurford Salvi Carr has six offices, in Islington & Shoreditch, City & Clerkenwell - Lettings, Limehouse, Docklands, City & Clerklenwell - Sales, Aldgate and West End (London). Together they have 170 reviews on three platforms, rated 4.7 out of 5 overall.
112
Reviews on Google
All 6 offices
22
Reviews on Facebook
Business-wide
36
Reviews on View Agents
All 6 offices
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
This is the third time I have used Hurford-Salvi-Carr and once again I have been very happy with the service provided. Kevin was my main contact and he was very ...Read all 6 from sellers
We recently purchased a flat through Hurford Salvi Carr and were very happy with the service we received. Dealing with Rory was a pleasure. He was always ...Read all 3 from buyers
HSC achieved an offer at full asking price just one day after taking on my rental flat which had previously been listed with another agent.. In the end, the ...Read all 9 from landlords
I would like to thank Gareth Whitehead and Jennie Tran from Hurford Salvi Carr for their good will, patience and help during my emergency tenancy swap process ...Read all 15 from tenants
Hurford Salvi Carr's six offices, most reviewed first. Each has its own page.
Newest first, from every platform, with the office each review is about. First names only.
5/5
Kirk and his lettings team do a wonderful job in securing excellent tenants and managing the property. Great customer service, highly recommend
5/5
Fantastic help from Kirk Always willing and has great communication. Would highly recommend if your looking at renting or rent out your property! Thanks again A+++
5/5
We have been extremely impressed by your helpful and very efficient service in getting two of our properties let out. Thank you!
5/5
Brandon was an enormous assistance with helping me find a flat. He walked me through the entire process and was incredibly knowledgable and responsive throughout the process. A pair of safe hands!
5/5
We only had a few days to find a property, Yasmin made this very easy and couldn't fault the service, so far.
5/5
I have been working with Kirk (as my agent) for more than 10 years in the N1 / Hoxton / Shoreditch market. He knows the market like the back of his hand, but can overlay this fundamental with an understanding of macro economic drivers. He always finds tenants within days, this time he conducted a viewing on Day 0 and had a offer on Day 1! What a legend - the best in the market π π
5/5
Brandon was very quick and helpful with our property search. Very happy with his services!
5/5
Absolute gem Brandon is! He was the showing agent at the flat we rented. To say he went above and beyond his job description would be an understatement! Thank you Brandon!!!
5/5
Helped my girlfriend and I get our first flat together. Our primary agent was Adnaan and he was very helpful, accommodating and quick to respond to any queries we had. 10/10
5/5
I dealt with Yasmin and she was the loveliest. Very responsive and on top of everything and empathetic to my unique moving situation. Was super easy to communicate with and attentive. Would recommend over and over! Overall Hurford Salvi Carr was very thorough and detail oriented with their process - yet it was simple and easy for me but felt secure all together.
5/5
Brandon was wonderful to work with from start to finish. From our first meeting, he really listened to what we were looking for and helped us find great options. He guided us through the viewings, answered every question, and was always just a message away whenever we needed help, even up to our move-in date. He respected our boundaries and timelines when it came to payments and other processes, and was patient and understanding throughout. We truly appreciated his support and professionalism, and would happily work with him again.
5/5
I am very satisfied with the services of Kirk, professional and responsive
5/5
I recently rented through Hurford Salvi Carr and Brandon was the agent I dealt with. He was fantastic to deal with from beginning to end and made the whole process really smooth. He listened to exactly what I was looking for and gave me great options and advice. Highly recommend his services!
5/5
Extremely positive experience partnering with Yasmin from Hurford. It was my first time renting in London and I so luckily chanced upon one of their listings. Apartment knowledge aside, Yasmin was extremely on the ball and responsive in getting the documents in place given time urgency. We had a few trip-ups which could cause delays but her efficiency in coordinating various partners really helped. Her knowledge in guiding a first time renter in London also helped ease out the communication with various stakeholders. The follow-up experience was also smooth and easy to follow. Overall a great exchange with Yasmin and team, extremely grateful!
5/5
My experience with HSC was completely seamless and very positive. A particular mention goes out to Brandon who was extremely responsive, communicative & helpful from start to finish. From the viewing to signing my lease, the process was so quick and all of my questions were answered without hesitation. Really appreciated all of the help throughout. I felt very comfortable working with this company.
5/5
Great and seamless experience with Yasmin getting us a flat we are really happy with!
2/5
Not recommended for selling your property. Unless youβre desperate. And maybe donβt even if you are. Just drop the price and anyone can sell it for ya. I saw loads of good ratings for letting out the property and decided to go with them for selling. Fast forward 2 months, I got zero viewings while keeping the flat empty for ease of viewing, and until I picked up the phone to call them, all I got was two emails with lines to the effect of βmarket is moving against you and you might want to consider lowering the price. But be patientβ. Proactive they are not. Well I get that market changes, but surely within two months it didnβt go from βthis price is achievable with the right buyerβ to zero viewings. Even if it did, call me? Instead of sending emails that donβt sound like itβs a deal breaker at all? They also never ran any analysis on click rate, conversion rate to inquiries and conversion rate to viewings by me, which is apparently what you should expect to get. And rest assured they will hold you to the 28d notice period to terminate the sole agency marketing agreement. Yes, while they generated no viewings for you for two months, they get another month for free. And they were not apologetic about any of it at all. The exact words were βYouβre upset?! Iβm upset too! You think as an agent I donβt want to sell and earn the fee?!β Iβm sorry but Iβm the only one suffering from actual financial loss tho. So can I be more upset please? In any case, thatβs not how Iβd do business and handle my clients. But thatβs Hurford Salvi Carr Islington for you. Be warned. I would give 1 star but the pictures taken were decent so thereβs that. The agent I wonβt name appeared nice and keen and knowledgeable when we first met before i gave my instruction, but was essentially yelling at me when I called today questioning their business practice and asked to be released from the notice period. Oh well. You live and learn.
5/5
Professional. Good communicators, Very experienced. Supportive, Patient. You need someone clear-minded when selling or buying property and Hurford Salvi Carr and in particular Luca Santilli were like a rock. Couldn't have got through this ordeal without them.
5/5
Kirk and team closed the deal in a record time 4 days to be precise . The previous agent failed to find a tenant in over 7 weeks so if you are looking for a professional estate agent this agent will deliver unlike other firms .
5/5
Kirk and the team at Hurford Salvi Carr were very helpful, responsive and quick in supporting me through the process of getting a new tenant. They ensured the property was let immediately and went above and beyond with all the necessary paperwork and process in getting one tenant out and a new one in.
5/5
Yasmin was of massive help throughout a process that can be quite overwhelming. She provided guidance and was always available to answer any questions / address any concerns.
5/5
I have been using HSC Islington's services for several years. Recently, I let the property, and my primary contact was Kirk Parry. Communication with him was excellent, and he provided unsolicited progress updates. He was genuinely eager to assist me with various matters related to the property.
5/5
The team is Great. They help through out all flat renting life cycle. They always have found quickly a new reliable tenant and have a good managing/ admin service post contract that helps keeping headaches away. I have been using them for years and I strongly recommend them.
5/5
Great communication and help from Yasmin during the tenancy agreement stages. thanks!
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Hurford Salvi Carr has 170 reviews across its six offices, rated 4.7 out of 5 overall: 112 on Google, 22 on Facebook, 36 on View Agents. Company-wide Facebook reviews for Hurford Salvi Carr are counted once, not once per office.
Islington & Shoreditch has the most, with 137 reviews rated 4.7 out of 5, followed by City & Clerkenwell - Lettings with 36.
The six Hurford Salvi Carr offices, by town:
6 reviews from sellers, rated 5.0 out of 5 on average. For example, Joan wrote: "This is the third time I have used Hurford-Salvi-Carr and once again I have been very happy with the service provided. Kevin was my main contact and he was very ..."
3 reviews from buyers, rated 5.0 out of 5 on average. For example, Dilip wrote: "We recently purchased a flat through Hurford Salvi Carr and were very happy with the service we received. Dealing with Rory was a pleasure. He was always ..."
9 reviews from landlords, rated 4.8 out of 5 on average. For example, Anonymous wrote: "HSC achieved an offer at full asking price just one day after taking on my rental flat which had previously been listed with another agent.. In the end, the ..."
15 reviews from tenants, rated 4.5 out of 5 on average. For example, Gisela wrote: "I would like to thank Gareth Whitehead and Jennie Tran from Hurford Salvi Carr for their good will, patience and help during my emergency tenancy swap process ..."