Trusted Agent profile · Northamptonshire
★★★★★
2,102 reviews across 7 offices and 5 platforms
Howkins and Harrison has seven offices, in Northampton (two offices), Towcester, Rugby, Daventry, Atherstone and Ashby-De-La-Zouch (Northamptonshire). Together they have 2,102 reviews on five platforms, rated 4.8 out of 5 overall.
1,288
Reviews on Google
All 7 offices
1
Reviews on Facebook
All 7 offices
2
Reviews on Yell
All 7 offices
1
Reviews on The Trusted Agent
All 7 offices
810
Reviews on Trustpilot
Business-wide
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What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Howkins and Harrison's seven offices, most reviewed first. Each has its own page.
The Trusted Agent 2026 results for Howkins and Harrison, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Showing 1,288 reviews on Google only. Show every review
5/5
GoogleThis is our first time renting and Evie did a fantastic job in getting us sorted out with not just a place to stay but a home from home. Howkins were quick, effective and backed by some very handy and easy to use online portals, making application, agreements and payment seamless.
5/5
GoogleThe maintenance manager Drew is good and up to the task,when you call him he acts immediately to resolve the issu
5/5
GoogleAs a first time renting out a property I was helped through the process very well by Evie. Kept me informed at all times and it wasn't long before a tenant was found.
5/5
GoogleHowkins and Harrison, and especially Evie, have been absolutely fantastic in finding a new flat for me. Evie was so efficient and helpful , plus all the online portal's that sort all of the hard work/admin out. It has been an absolute pleasure.
1/5
GoogleAbsolutely disgraceful. Easily the worst estate agent I have ever encountered. Once they have you locked in as a tenant, they become completely unreachable. Calls ignored. Emails ignored. Messages ignored. It’s like dealing with a brick wall, except a brick wall is more responsive. The Rugby lettings team is beyond incompetent. I have been chasing serious issues for nearly a month. Every single time I’m fobbed off with “leave it with us,” followed by total silence. No updates. No action. No professionalism. They are quick to take rent but utterly useless when it comes to doing their actual job. You are left stressed, frustrated, and wasting your time constantly chasing people who clearly do not care. This agency treats tenants with complete disregard. If you value communication, accountability, or basic human decency, stay well away.
We’re very sorry to read your feedback and to hear about your experience. This is not the level of service we aim to provide, and we understand how frustrating a lack of communication can be. We would like the opportunity to look into this matter properly and ensure any outstanding issues are addressed. Please contact us at marketing@howkinsandharrison.co.uk with further details so we can investigate and respond as a priority.
5/5
GoogleI was purchasing a property through Howkins & Harrison. I cannot praise Linda and Nadine enough. They were always on hand to help and provide advice and were always cheerful. I would highly recommend.
5/5
GoogleWe cannot recommend Nadine and Linda highly enough. From start to finish, they offered the most amazing support throughout our home-buying journey. They was incredibly kind, understanding, and patient, always taking the time to explain everything clearly and reassure us whenever we had questions or concerns. Both Nadine and Linda truly went above and beyond to make what could have been a stressful process feel smooth and positive. Their professionalism, warmth, and genuine care made all the difference, and we are so grateful for everything they did to help us buy our home!
5/5
GoogleGreat service, very helpful staff, thank you to Lauren for making our move possible.
5/5
GoogleLauren has been absolutely fabulous during our moving experience. She is extremely personable and made us feel so comfortable during the viewing. Any questions we had, she answered straight away, and nothing was too much bother for her. Her communication is second to none and we were never left waiting around for email responses or call backs. She turned around our tenancy agreement so quickly and has been so accommodating! Thank you so much Lauren, you’ve made this whole process a breeze with 0 stress! Chris and Gab x
5/5
GoogleI've currently just left a rented property and Lauren has been fantastic throughout! What a lovely bubbly lady and is a credit to the business. Can I also mention Josh too, what extremely friendly chap, he's also a credit to the business too! You have really good staff 😊
5/5
GoogleWe have recently sold our house in Coleorton and from the time Billy Arckless, from the Ashby office, came out to value the property, Billy was professional, positive, proactive and helpful, ensuring that our sale was completed as smoothly as possible. Billy gave up out of hours time, missing the office Christmas drinks, to assist at the property after we had left but our buyers required supervised access to the property before final completion.
5/5
GoogleJackie and the team at Ashby dealt with the purchase of my property. They were all extremely helpful throughout the whole process, always positive and prepared to go the extra mile whenever called upon. Well done team
5/5
GoogleThe service provided by Drew Stewart was excellent and it was so easy to contact him. Thanks for the exceptional customer service.
Thank you!
5/5
Google“Drew has provided me with a great level of service and often goes the extra mile which shows his commitment to his job. …
5/5
GoogleWe sold our house through Howkins & Harrison and were very satisfied by the service we received. We’re really grateful to Clair for helping us move successfully; she provided excellent support and communication from start to finish and was invaluable in chasing progress from the Solicitors when we really needed to move things on to complete the sale and the purchase of the house we were buying. Helen was also great as our other point of contact in the office. Thanks!
5/5
GoogleAlison Edwards and the entire team at Howkins & Harrison have been exceptional throughout. From the day I called, requesting a viewing to agreeing to move in, and with ongoing support after our move, Alison and the team have delivered, on time, every time, with outstanding professionalism. Better than the rest by a great margin. They are a credit to Howkins & Harrison
5/5
GoogleWe have sold two properties with Howkins Harrison now, both transactions have been a pleasure. We had a lot of viewings, any questions we had were answered swiftly and the process of listing and getting our home in the market was …
1/5
GoogleWe have been renting through H&H for over 8years and recently due to a change in management they have failed to remain professional, competent and polite to us as a family, not only myself but my father in law also who recently moved letting agents due to the manager's rude, abrupt, and unprofessional manner. We have been nothing but model tenants but the manager makes it clear if you speak up for yourself she will go out her way to cause nothing but grief for you. I would not recommend the Atherstone branch as a professional, trustworthy letting agent.
Thank you for your feedback, and for your loyalty over the past 8 years. We’re very sorry to hear about your recent experience and the concerns you’ve raised regarding the service you’ve received. This is not the standard we expect, and we take comments regarding professionalism very seriously. We would appreciate the opportunity to look into this further, so please contact us at marketing@howkinsandharrison.co.uk with more details.
5/5
GoogleI highly recommend Howkins & Harrison for their lettings knowledge and professionalism. Lisa Swinnerton and her team are always highly knowledgeable and supportive.
Thank you Gethin
5/5
GoogleLisa has gone out of her way to help us so don't listen to one negative review. We are eternally grateful for her support and advice. Howkins & Harrison with Lisa's professionalism have made the whole process totally stress free
5/5
GoogleCally has been amazing to view houses with. She’s knowledgable, trustworthy and easy to deal with. Our process has been seamless! Thank you Cally!!
5/5
GoogleThe team in the Ashby office have been great. Billy, Jackie, Tonight and Mat helped us with selling our home. It was a long process and chain - they were steadfast and proactive in their support (particularly Billy). Thank you for your help. Xx
5/5
GoogleCallie has been absolutely brilliant supporting both our sale and purchase. Such a friendly and efficient estate agent.
5/5
GoogleFaultless from start to finish
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Northampton (14 Bridge Street) has the most, with 1,106 reviews rated 4.9 out of 5, followed by Towcester with 1,014.
The seven Howkins and Harrison offices, by town:
Yes. In The Trusted Agent 2026 awards, Towcester won Gold, Rugby won Trusted Agent and Atherstone won Trusted Agent.
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