Trusted Agent profile · Northamptonshire
★★★★★
2,114 reviews across 7 offices and 5 platforms
Howkins and Harrison has seven offices, in Northampton (two offices), Towcester, Rugby, Daventry, Atherstone and Ashby-De-La-Zouch (Northamptonshire). Together they have 2,114 reviews on five platforms, rated 4.8 out of 5 overall.
1,300
Reviews on Google
All 7 offices
1
Reviews on Facebook
All 7 offices
2
Reviews on Yell
All 7 offices
810
Reviews on Trustpilot
Business-wide
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Howkins and Harrison's seven offices, most reviewed first. Each has its own page.
Showing 1,300 reviews on Google only. Show every review
1/5
GoogleStaff answer the phone don’t even have a clue about half the property’s just say call you back never do waste of time very poor bussines skills Don’t use them women carnt even tell me when I can view the property
Jake - I am so sorry to hear you have had a bad experience. Can you please let me know if this was a rental or sale property that you were looking to view so I can investigate what has gone wrong? marketing@howkinsandharrison.co.uk
4/5
GoogleThe team worked hard to compensate for a series of delays with the vendor's solicitor. They were supportive throughout and I am pleased that we were finally able to get everything sorted.PositiveProfessionalism
Thank you Harry. We are glad to have got you over the line despite the tremendous challenges that the conveyancing process gave!
5/5
GoogleAndy and Linda have dealt with the sale and move eficiently they helped me alot with the problems that occurred along the way , I would highly recommend howkins and Harrison nothing was too much trouble for them thanks again.PositiveResponsiveness, Professionalism
Thank you Ian for your kind comments
5/5
GoogleWhat an absolutely brilliant estate agents. Andy and his team were so patient and really work there socks off for their clients. 5 star rating and would highly recommend 👍PositiveResponsiveness, Quality, Professionalism, Value
Thankyou Julie. I know that Andy, Lisa, Madeline and the team will be delighted to read your review. We really appreciate it.
5/5
GoogleWe have found the staff at Howkins and Harrison great with communication and have been very reassuring and supportive throughout. Always easy to get hold of when needed, friendly and always happy to help where needed.PositiveResponsiveness, Professionalism
Thank you, Stacey for your kind review. I will pass your comments to Andrew, Clair & the team.
5/5
GoogleWe would like to thank Linda for helping us secure our last move, she was professional with a personal touch. Nothing is to much trouble for her. Thanks again Linda.PositiveResponsiveness, Professionalism
Thank you for your kind review!
5/5
GoogleWhat a team!!! They pulled out all the stops for us through a very difficult period. The knock-on effect of Covid caused us endless problems and without Andy and his team to support us with their professionalism and understanding we would have given up. Don’t look any further if looking for their services you won’t find better. Thanks again. Elaine and Vince.PositiveProfessionalism
Thank you Elaine!
5/5
GoogleWe have been very impressed and happy with the excellent service we have experienced and received from Howkins & Harrison in Atherstone to date. In particular we would like to thank Linda who has been excellent throughout and such a professional and personable person to work with. Thank you so much Linda xPositiveProfessionalism
Thank you for your kind review, Lloyd!
5/5
GoogleLou, Kelly and Nikki have all been great throughout the whole process. So helpful and responsive!! It made viewing and moving into my new property so easy. I have no hesitation in recommending this company. Special thanks to Kelly and Lou as they were so helpful in the office - I’ve never known a team so responsive and helpful. I’d almost lost faith in Estate Agents before I found these guys!!! Thank you so much!!!PositiveResponsiveness, Professionalism
Amy, thank you so much for your kind comments. Lou, Kelly & Nikki are delighted to have been able to restore your faith in our profession!
5/5
GoogleAn excellent team. Thank you for the way in which you dealt with everything.PositiveResponsiveness, Quality, Professionalism, Value
Thank you Sue!
5/5
GoogleEveryone has been so helpful and friendly. A special thank you to Linda Redmond for making everything run smooth and easy. You really have made it stress free thank you again. Would highly recommend
Thank you Jemma. We really appreciate your kind review.
5/5
GoogleThe team at Howkins & Harrison provided an excellent service. Everyone involved in the sale of my mothers property was professional and helpful. The team carried out all the viewings and gave excellent feedback. Would highly recommend.PositiveResponsiveness, Professionalism
Thank you for your kind review, Michelle.
5/5
GoogleExtremely happy with the sales service. Quick to respond to enquiries and consistent and constant communication between us, the seller, solicitors, and our mortgage broker. Made everything very easy. When we come to sell we won't go anywhere else.
Thank you Jane. Luck and happiness for your new home.
5/5
GoogleFantastic customer service. Although we encountered a few setbacks along the way, Jackie was exemplary in keeping us informed. I cannot recommend them enough, thank you to Andrew, Jackie and the team for everything. If you are looking to sell, do yourselves a favour and choose Howkins and Harrison.
Thank you Jac. Got there in the end!
5/5
GoogleThis is the 3rd property Howkins & Harrison/Andrew Johnson have dealt with on our behalf. As always Andrew, Jackie and Emily of the sales team in the Ashby branch have kept us up to date and fully informed throughout the process of our property sale. We would always recommend them for an honest and professional service.PositiveResponsiveness, Quality, Professionalism, Value
Thank you, Paula for your kind review.
5/5
GoogleGreat service from Andrew and his team in Ashby. Very professional from start to finish, with great photo's, lovely glossy details and accompanied viewings. Sold the house within 2 weeks, at a price 10% higher than that proposed by another local agent and completed the whole process within 10 weeks. Regular communication was received throughout the process to keep us advised on progress. The team that dealt with us are all stars, many thanks to - Emily, Jackie, and Christine.
Thank you very much for your feedback, Tim. We are delighted that we met your expectations.
5/5
GoogleWe had a complex, long and stressful sale and purchase, with a relatively long chain. Throughout, the staff at Howkins & Harrison were supremely professional, diligent and constantly engaged in ensuring that the thing didn’t fall down. Jackie predominantly dealt with matters, but Andrew and Emily were also involved. Nothing as too much trouble; communication was perfect, and there was a ‘can-do’ approach taken to everything. I would recommend this firm unreservedly.
Thank you for the feedback, James.
5/5
GoogleThe residential sales team at Howkins and Harrison’s recently helped us buy our new house, we were very happy with the service we received from Jackie and the rest of the team. She was always happy to answer questions and liaise with the seller and solicitors. It was a smooth and stress free process!
Thank you for your kind feedback, Lucy and we wish you happiness in your new home.
5/5
GoogleGreat service from start to finish. The residential team, led by Andrew, were first class. His knowledge and experience helped us to consider a couple of options, price the house for a smooth sale and to understand the process. Emily, Jackie and the office team kept us updated throughout the process to completion with regular updates, suggestion and help. I'd suggest for selling a property they are the only team in town to consider.
Thank you for your kind feedback, Jon. Apologies that we missed sending a reply when you took the time to write it.
5/5
GoogleAmazing service from Sasha. She really made me feel welcome and comfortable when viewing a property and helped me along the way with any questions that I had. Would definitely recommend to anyone who wants a friendly service! :)
Thank you Shannon.
5/5
GoogleRating only, no written review.
2/5
GoogleVery poor guide if house , agent was not able to answer questions about the house and pics oversold the property.
Hi Tina, I am sorry to hear of your disappointment. We are trying to investigate, but can't find you registered anywhere. Was the viewing booking in your name? Would you please email me on marketing@howkinsandharrison.co.uk with the property name and some further information so we can work out what has happened and who conducted your viewing as we take customer service extremely seriously.
5/5
GoogleThanks to the Team especially Karen and Julian for helping us with your guidance and professional advice.
Thank you Jeremy
5/5
GoogleJordana was very polite, helpful in our search for a new home.
Thank you for your feedback, Ruth.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
The Trusted Agent 2026 results for Howkins and Harrison, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Howkins and Harrison and its branches won awards at The British Property Awards in seven years, most recently 2025.
British Property Awards winners in seven years, the group and its branches: 2019, 2020, 2021, 2022, 2023, 2024, 2025.
British Property Awards by year, 2019 to 20252025 2 Gold and 1 Bronze across two branches The British Property Awards 2025 winners
2024 1 Gold The British Property Awards 2024 winners
2023 1 Gold The British Property Awards 2023 winners
2022 1 Gold The British Property Awards 2022 winners
2021 1 Gold The British Property Awards 2021 winners
2020 1 Gold The British Property Awards 2020 winners
2019 1 Gold The British Property Awards 2019 winners
Source: The British Property Awards winners lists, as published, linked by year.
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Northampton (14 Bridge Street) has the most, with 1,107 reviews rated 4.9 out of 5, followed by Towcester with 1,017.
The seven Howkins and Harrison offices, by town:
Yes. In The Trusted Agent 2026 awards, Towcester won Gold, Rugby won Trusted Agent and Atherstone won Trusted Agent. At The British Property Awards 2025 its branches won 2 Gold and 1 Bronze award. The group and its branches have also won 6 other industry awards since 2019.
