5/5
Excellent staff. Very helpful, friendly and knowledgeable. Always accommodating and happy to help. Would definitely recommend.PositiveResponsiveness, Quality, Professionalism, Value
Agent replied · 20 June 2024
Thank you Mike.
Trusted Agent profile · Northamptonshire
★★★★★
2,114 reviews across 7 offices and 5 platforms
Howkins and Harrison has seven offices, in Northampton (two offices), Towcester, Rugby, Daventry, Atherstone and Ashby-De-La-Zouch (Northamptonshire). Together they have 2,114 reviews on five platforms, rated 4.8 out of 5 overall.
1,300
Reviews on Google
All 7 offices
1
Reviews on Facebook
All 7 offices
2
Reviews on Yell
All 7 offices
810
Reviews on Trustpilot
Business-wide
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Howkins and Harrison's seven offices, most reviewed first. Each has its own page.
Showing 1,300 reviews on Google only. Show every review
5/5
Excellent staff. Very helpful, friendly and knowledgeable. Always accommodating and happy to help. Would definitely recommend.PositiveResponsiveness, Quality, Professionalism, Value
Thank you Mike.
5/5
Sold our house swiftly, kept us updated throughout very professional.
Thank you for your feedback, Neil.
5/5
Holly was great, she answered all our questions and followed up quickly after the viewing. Very friendly and wasn’t pushyPositiveResponsiveness, Professionalism
Thank you for your feedback, Rebecca
5/5
Enormous thanks to Julian and Karen for providing such outstanding service for a smooth move - particularly during such a challenging time. Total super stars :-)PositiveResponsiveness, Quality, Professionalism, Value
Thank you, Katie. Your comments make the hard work all worthwhile!
5/5
Really pleased with the service received from Karen at H&H, professional and easy to deal with, would definitely recommend.PositiveResponsiveness, Quality, Professionalism
Thank you. Jane, for your kind review.
5/5
I recently viewed a property listed by Howkins & Harrison. Holly Eaton showed me the property and was extremely professional and helpful throughout. Definitely recommend.PositiveProfessionalism
Thank you Aaron
5/5
We had two viewings with Holly and she was very professional on both occasions. Nothing was too much trouble.PositiveProfessionalism
Thank you for your feedback, Phil
5/5
The team , really are helpful and nothing is too much trouble, selling a home through the pandemic is difficult. But Martin and his team really made it happen. Thank you.PositiveResponsiveness, Quality, Professionalism, Value
Thank you for your review, Jason, we really appreciate your kind comments.
5/5
If at all possible I would give the HandH Towcester Team '10' gold stars because I have never experienced any other home sale or purchase before, guided by such attentive, patient, supportive, articulate, professional's consistently delivering an outstanding service, especially through what are very tricky times for us all. In a matter of weeks I feel incredibly reassured that I will be sat on a cardboard box, eating chips out of a newspaper in my dream 'Forever Home." The 10 gold stars go to Martin & Julian but I would like to give *1* extra gold star to a very special and unique human 'being' ~ Holly Eaton. Holz I can't thank you enough for all that you have and still are doing to get me to that stunning and unique, formidable 'New Home.' Champagne is already on ice. Wink, wink!PositiveResponsiveness, Professionalism
What a wonderful review! Thank you very much.
5/5
Ultra professional and friendly team. They do all they can to help and make sure everything is done correctly. I really appreciate their help and support in these interesting times with our sale and purchase!PositiveResponsiveness, Quality, Professionalism, Value
Thank you David. All the very best for the future.
5/5
Thank you so much H&H especially Julian he has been amazing going through the sale of my mums house its taken a while and been quite stressful but all throughout he has been so so helpful and understanding and it has been really appreciated. Thank you again. LesleyPositiveResponsiveness, Quality, Professionalism, Value
Thank you for your feedback, Lesley.
5/5
We have been very pleased with the service we have received so far with both selling and buying through Howkins and Harrison Towcester. The team have all been great and hopefully everything will be finalised early in 2021.
Thank you, Mark, for taking time to review our service, we appreciate it.
5/5
Some times, it's best to stick with the one that you can trust, it may take time, however you will gain the results you were expecting. Happy, Friendly, Professional and full of advice. Howkins & Harrison are the team willing & waiting for you.PositiveProfessionalism
Thank you
5/5
Fantastic service from Martin, Karen, Julian and the whole team - from valuation to completion we felt we were in the hands of real experts, always friendly, helpful and exceedingly patient, supporting us through the entire process. Highly recommended!
Thank you!
5/5
We can not thank Karen at Howkins and Harrison enough for her professional and helpful manner when helping us arrange our mortgage for our new home. We can not recommend Howkins and Harrison in Towcester enough. Thank you again :)PositiveProfessionalism
Thank you Matt.
5/5
We have had nothing but excellent service from both Holly and Julian from H&H. When viewing a property with Holly she had obviously done her homework as she could not have been more helpful with our questions. Julian has been very professional too in our negotiations and I can honestly say I cannot recommend this estate agent enough.
Thank you Ricky. Julian & Holly are delighted to have been able to assist you.
5/5
Howkins and Harrison Towcester are the best, most helpful and friendly estate agent we have ever dealt with. Nothing is to much work for them and they keep you updated from start to finish. Julian bent over backwards to try and secure a property for us. Definitely recommend them.PositiveResponsiveness, Quality, Professionalism, Value
Thank you very much for your kind review.
5/5
My wife and I had a great experience with Karen Bishop at the Towcester branch in a complex and difficult chain Karen provided us with reassurance and confidence throughout the process. Particular attention from Karen, in being proactive instead of reactive to key situations which is refreshing. Moving house is always a stressful process but our move was definitely made easier by Karen. Thank You
Thank you Andy, for your kind review
5/5
Howkins & Harrison did an outstanding job on the sale of our property. They were professional, responsive and enthusiastic throughout and found a buyer in a little over two weeks. Highly recommended.PositiveResponsiveness, Quality, Professionalism
Thank you Terence
5/5
I have been looking for a property in Towcester recently and I was most impressed with Howkins and Harrisons swift response to my anticipated level of house purchase. I was particularly impressed with Holly Eaton's level of professionalism and her courtesy when showing me around the house I viewed in Moat Lane. A real pleasure to deal with!PositiveProfessionalism
Thank you Chris
5/5
Howkins and Harrison were fantastic from the very start of the process. Very professional and communicative. Hollie was brilliant, incredible helpful and proactive in pushing forward our sale. I would highly recommend H & H.PositiveResponsiveness, Quality, Professionalism, Value
Thankyou Fiona
1/5
We sold our house through Howkins in Towcester and while Karen and the team are very nice, I can't recommend them at all. Our overall feeling is that if we hadn't chased up the chain (our buyer, their solicitor and their estate agent and buyer) the contracts would not have been exchanged. Whenever we called (usually a week after asking for some answers) they were always just 'picking up the phone to us'. In the end, since we pushed through the exchange we haven't heard from Howkins at all! No confirmation, no congratulations, nothing. We completed over a week ago. The only thing we've heard from Howkins is their bill which arrived before we'd even completed.NegativeResponsiveness, Professionalism
We are sorry and disappointed to hear your feedback as we strive always to offer the best service. I have spoken to Karen about this situation and she is really saddened. She spoke to Mrs King ahead of the completion and offered her thanks and good wishes for your onward move when they discussed keys, and what would happen on completion day. Karen felt that the team had spent a lot of time on this sale, as two previous buyers withdrew, and were particularly pleased when it went ‘over the line’. We take your comments very seriously and review where we went wrong. However, we are delighted that during this exceptionally difficult time, and on the third attempt, you did manage to move and we wish you well in your new home. Thank you for taking the time to review our service. We will learn from it.
5/5
I would like to give a massive thanks to Karen from Howkins and Harrison. They worked effortlessly to make sure we were in before Xmas. If Karen was unavailable Julian and Holly were exceptional too!. We cant thank you guys enough for all your efforts and will 100% recommend and use you again (if needed ;) ) keep up the good work! Thank you.PositiveResponsiveness, Quality, Professionalism, Value
Thank you Hollie. We hope Christmas in your new home was magical.
5/5
Absolutely fantastic customer service from Howkins & Harrison, Martin and his team are second to none. I have been dealing with the branch manager Karen (Bishop) who is always friendly, professional and very knowledgable. Karen, without a doubt gives a 5 star service - great asset to the business.
Thank you Karen, for your kind review.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
The Trusted Agent 2026 results for Howkins and Harrison, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Howkins and Harrison and its branches won awards at The British Property Awards in seven years, most recently 2025.
British Property Awards winners in seven years, the group and its branches: 2019, 2020, 2021, 2022, 2023, 2024, 2025.
British Property Awards by year, 2019 to 20252025 2 Gold and 1 Bronze across two branches The British Property Awards 2025 winners
2024 1 Gold The British Property Awards 2024 winners
2023 1 Gold The British Property Awards 2023 winners
2022 1 Gold The British Property Awards 2022 winners
2021 1 Gold The British Property Awards 2021 winners
2020 1 Gold The British Property Awards 2020 winners
2019 1 Gold The British Property Awards 2019 winners
Source: The British Property Awards winners lists, as published, linked by year.
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Northampton (14 Bridge Street) has the most, with 1,107 reviews rated 4.9 out of 5, followed by Towcester with 1,017.
The seven Howkins and Harrison offices, by town:
Yes. In The Trusted Agent 2026 awards, Towcester won Gold, Rugby won Trusted Agent and Atherstone won Trusted Agent. At The British Property Awards 2025 its branches won 2 Gold and 1 Bronze award. The group and its branches have also won 6 other industry awards since 2019.