1/5
Lack of courtesy and dismissiveNegativeResponsiveness, Professionalism
Agent replied Β· 26 August 2024
I am sorry to hear you had a negative experience. Could you please provide further details so I can investigate this situation? Thank you.
Trusted Agent profile Β· Northamptonshire
β β β β β
2,114 reviews across 7 offices and 5 platforms
Howkins and Harrison has seven offices, in Northampton (two offices), Towcester, Rugby, Daventry, Atherstone and Ashby-De-La-Zouch (Northamptonshire). Together they have 2,114 reviews on five platforms, rated 4.8 out of 5 overall.
1,300
Reviews on Google
All 7 offices
1
Reviews on Facebook
All 7 offices
2
Reviews on Yell
All 7 offices
810
Reviews on Trustpilot
Business-wide
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Howkins and Harrison's seven offices, most reviewed first. Each has its own page.
Showing 1,300 reviews on Google only. Show every review
1/5
Lack of courtesy and dismissiveNegativeResponsiveness, Professionalism
I am sorry to hear you had a negative experience. Could you please provide further details so I can investigate this situation? Thank you.
5/5
Excellent attentive and personal service. Would definitely recommend!PositiveResponsiveness, Quality, Professionalism, Value
Thank you, Chelsey, we really appreciate your review.
5/5
I cant recommend enough Jackie from the Ashby branch. She was very helpful, understanding and professional during the whole buying process. Once again thank you very much!PositiveResponsiveness, Quality, Professionalism, Value
Thank you for your kind feedback.
5/5
All of the team at Howkins and Harrison are professional, approachable and very quick at responding to all queries. We would most definitely recommend using them. Great team and smiley faces!PositiveResponsiveness, Professionalism
Thank you !
5/5
We sold our house through Howkins & Harrison in under 24hrs. Very pleased with the follow up service to move the sale process along. I would recommend them to anyone looking to sell/buy in the area.PositiveQuality
Thank you for your kind feedback, Dan
5/5
Absolutely brilliant team. 100% professional from the start of the sale & purchase until completion. I honestly could not ask for more from the team. I would 100% recommend H&H to any of my friends, family or colleagues
Thank you!
5/5
Wow! what can I say these guys are the dream team and you certainly want them on your team. Iβve dealt with other estate agent and these guys just blow the competition away. Special thanks to Jackie for getting us across the line and for being so attentive & understanding. Many thanks again for all your hard work π β¦
Thank you Carl.
5/5
We purchased through H & H and Jackie was excellent. Great communication and kept us up to speed with where we were in the buying process.Nothing was too much trouble, would definitely use again.Thanks.PositiveQuality, Professionalism
Thank you!
5/5
Highly recommended! Andrew and the team were our go to people if we needed to know anything or someone needed prompting during our sale. Special shout out to Jackie who was especially helpful and dogged in keeping things moving towards completion.
Thank you, Jean, for your kind review
5/5
We have just completed our house sale through Howkins & Harrison and they have been nothing but professional and incredibly helpful throughout the whole process. Finding out what was going on up the chain and down the chain and keeping us in the loop was brilliant. Much better than the online estate agents as we found these caused delays and issues in the house chain! Thank you all so much for getting us over the line!PositiveResponsiveness, Quality, Professionalism, Value
Thank you Nicola and congratulations!
5/5
I have used a number of estate agents in the area and I have to say that H&H residential sales really stood out from the crowd. Their communication and proactivity was worlds apart from the others and I would have no issues in recommending their services. Both Jackie & Andrew really have been fantastic and I wouldn't hesitate to use them again in the future.
Thank you Ryan, we really appreciate you taking time to write this review.
5/5
We used Howkins and Harrison to sell my parent's house because I was very impressed with their manner when I bought a house from them some 8 years ago. They were just as good this time round. I have no hesitation in recommending them to sell a property and will almost certainly use them again when the time comes to move on. A big thank you in particular to the redoubtable Jackie.PositiveResponsiveness, Quality, Professionalism, Value
Thank you for your kinds review, Clive
5/5
Absolutely brilliant. From the start Andrew was totally professional and instantly instilled my trust in him and his company. All through these very challenging times all viewings were undertaken either by himself or one of his team. Always giving me feedback. Jackie is a star, always updating me, she's on the ball, professional and caring. A great team. Overhaul their service is second to none. I wouldn't hesitate to highly recommend their services.PositiveProfessionalism
Thank you, Keith, for your kind review. Jackie & Andrew will be delighted.
5/5
I have just completed on a house sale, managed by H&H Ashby, and would highly recommend them. The whole team work brilliantly together - special thanks to Matt for his tenacity and determination, in these particularly challenging times. He was never afraid to pick up the phone and be pro-active, which I really appreciated. I was kept fully informed throughout the whole process, dealing with Andrew, Matt, Jackie, and Lisa, who were all polite, professional, courteous and clearly liaised with each other - it really was a team effort and I wouldn't hesitate to use them again.PositiveResponsiveness, Quality, Professionalism, Value
Thank you Tonni. The team will be delighted to read your review.
5/5
Having met and chatted with Andrew regarding the sale of my aunties flat I was happy to let Howkins & Harrison put it to market for me. They very quickly matched a buyer for the property and with the help of Jackie we managed to negotiate a good price for the sale. Throughout the process Jackie kept things moving and updated me and prompted me when necessary to get everything in place for completion. I would like to thank the Sales team at Ashby for their assistance and patience in all matters as it was at times difficult for me selling on behalf of my aunt and living an hour away from the property I trusted Howkins & Harrison to hold keys and accompany all visits. I would have no problem in recommending Howkins & Harrison to anyone wishing to sell their property. Thanks again for your help and support Jackie.PositiveResponsiveness, Professionalism
Thank you for your kind review, Steve. I am really glad we were able to support you.
5/5
I was fortunate enough to use Howkins & Harrison to sell my apartment and I must say the Sales Team were absolutely brilliant!! Andrew, Jackie and Matt were all incredibly professional, helpful and pro-active to secure the sale and to see it through a difficult and testing exchange to completion. Their experience of the local market was invaluable. I would highly recommend using them! And I can't thank them enough for their help and expertise, especially Jackie!PositiveResponsiveness, Quality, Professionalism, Value
Thank you, James, for taking the time to write such a kind review.
5/5
Javed & Evie were very responsive and solved our problems in a timely manner. Polite and approachable. We appreciate all the hard work they've done for us.PositiveProfessionalism
Thank you Luke.
5/5
Having not used an estate agent to rent in several years and having troubles with our previous agent I was apprehensive at first. The whole team at H&H put us at ease and were both professional and swift in handling our case. From start to finish the whole process was hassle free and efficient. A particular mention to Evie who was just brilliant throughout!PositiveResponsiveness, Quality, Professionalism
Thank you Lee. Glad we could help you.
5/5
Excellent levels of service. Approachable , individualised and supportive . Best of both worlds ; a small , knowledgeable , local team led by Andy set within the context of a large regional group.PositiveProfessionalism
Thank you for your kind review, Lisa
5/5
Clair was great, very responsive throughout the whole process, and kept us updated regularly. 100% would recommend.PositiveProfessionalism
5/5
Another home run for the H & H collections and payment team! I have just completed my returns for the last year and it was really smooth as the guys in the collections and payments didnt miss a beat! Every payment matched every bank entry to the penny! I only reconcile my property accounts once a year and the payment advices go straight to my Rents folder so I dont check them until tax reporting time. I have been working with H & H for over 10 years and every year they make the administration of my small portfolio really easy to manage. Thanks again to all of you at H & H for making at least this part of the letting process as smooth as can be!PositiveResponsiveness, Quality, Professionalism, Value
Thank you so much, Bernard, for your fabulous comments. Makes the hard work seem worth the effort!
5/5
Purchased a house from Howkins earlier this month and they have been professionalism personified. Nothing was too much trouble, including arranging last minute access to the house during the snow on a Sunday. Clair Parkes definitely deserves a pay rise! Top marks.PositiveResponsiveness, Professionalism
Thank you for your feedback! I'll pass that on to Clair.
5/5
Howkins and Harrison have been absolutely brilliant throughout the sale of our house. With a special thank you to Claire. Nothing was too much trouble, I would not hesitate in using this estate agent again.PositiveProfessionalism
Thank you Chris
5/5
This was our second experience of using Howkins & Harrison Daventry and we cannot fault the service we have received from them. The communication from the team is excellent and they are great at giving prompt and informative feedback after viewings. We would have no hesitation in recommending them and special thanks to Clair Parkes who has taken great care of us throughout the process.PositiveResponsiveness, Professionalism
Thank you Christine
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
The Trusted Agent 2026 results for Howkins and Harrison, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Howkins and Harrison and its branches won awards at The British Property Awards in seven years, most recently 2025.
British Property Awards winners in seven years, the group and its branches: 2019, 2020, 2021, 2022, 2023, 2024, 2025.
British Property Awards by year, 2019 to 20252025 2 Gold and 1 Bronze across two branches The British Property Awards 2025 winners
2024 1 Gold The British Property Awards 2024 winners
2023 1 Gold The British Property Awards 2023 winners
2022 1 Gold The British Property Awards 2022 winners
2021 1 Gold The British Property Awards 2021 winners
2020 1 Gold The British Property Awards 2020 winners
2019 1 Gold The British Property Awards 2019 winners
Source: The British Property Awards winners lists, as published, linked by year.
Tell us what you need and up to 3 trusted local agents will be in touch.
Northampton (14 Bridge Street) has the most, with 1,107 reviews rated 4.9 out of 5, followed by Towcester with 1,017.
The seven Howkins and Harrison offices, by town:
Yes. In The Trusted Agent 2026 awards, Towcester won Gold, Rugby won Trusted Agent and Atherstone won Trusted Agent. At The British Property Awards 2025 its branches won 2 Gold and 1 Bronze award. The group and its branches have also won 6 other industry awards since 2019.