Trusted Agent profile · Northamptonshire

Howkins and Harrison estate agents in Northampton, Towcester, Rugby and 3 more

4.8

★★★★★ Excellent

2,114 reviews across 7 offices and 5 platforms

www.howkinsandharrison.co.uk

Howkins and Harrison has seven offices, in Northampton (two offices), Towcester, Rugby, Daventry, Atherstone and Ashby-De-La-Zouch (Northamptonshire). Together they have 2,114 reviews on five platforms, rated 4.8 out of 5 overall.

Google logo

4.8 / 5

1,300

Reviews on Google

All 7 offices

Facebook logo

5.0 / 5

1

Reviews on Facebook

All 7 offices

Yell logo

5.0 / 5

2

Reviews on Yell

All 7 offices

Trustpilot logo

810

Reviews on Trustpilot

Business-wide

Reviews by type

What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.

Our offices

Howkins and Harrison's seven offices, most reviewed first. Each has its own page.

Reviews on Google

Showing 1,300 reviews on Google only. Show every review

5/5

Google

We have been very pleased with Howkins and Harrison Northampton Office, who have been attentive and reliable in all ways, phone calls, emails, and texts.

Nick · 20 June 2022 · Howkins and Harrison Northampton (14 Bridge Street)

Agent replied · 19 June 2024

Thank you

5/5

Google

Provided a friendly and efficient service with our flat purchase. Always helpful and prompt to respond to any queries and helped to chase things up when needed thank you to all the team!

Thomas · 20 June 2022 · Howkins and Harrison Northampton (14 Bridge Street)

Agent replied · 19 June 2024

Thank you Thomas

1/5

Google

If you do have a foreign name, do give them an English one instead. they’ll never call you back if you do have a foreign name in my experience or on the 4th call they’ll tell you, your name on the back of the viewing list that already started. On my first call they were waiting for the property keys, name down. Second call name down again. Third call name down again… fourth call, I’ve asked what was the issue, my foreign name? I said. She said strait away “we’re not racists” I hope you guys at Howkins & Harrison do have a voice recorder…. 4th Call at 10:04 21/June.

Pedro · 20 June 2022 · Howkins and Harrison Northampton (14 Bridge Street)

Agent replied · 19 June 2024

I am sorry that we were unable to provide an opportunity for you to view the property. It was incredibly popular and we organised viewings in the order of applicants' calls. Your name was on the list from your first call - but many others were ahead of you. This does not make us racist, it means that we are fair and just as well as following strict guidance on the number of viewings we conduct during these times of the Covid-19 pandemic. We do all that we can to help applicants and are sorry that we were unable to help you on this occasion, but to call us racist is unjust, unfair and uncalled for.

5/5

Google

The residential sales team were excellent - very professional, efficient, caring and supportive during the selling of our property. We would definitely recommend this company.

Stewart · 20 June 2022 · Howkins and Harrison Northampton (14 Bridge Street)

Agent replied · 19 June 2024

Thank you for your kind review

5/5

Google

A huge thank you to the team at Howkins and Harrison, Evie and Javed. Fantastic service, friendly and very professional. Would highly recommend using their services.PositiveResponsiveness, Quality, Professionalism, Value

Sam · 20 June 2022 · Howkins and Harrison Northampton (14 Bridge Street)

Agent replied · 19 June 2024

Thank you, Sam.

5/5

Google

Jamie has been very helpful and open conversation through out our first home buy. Nice open and honest service has been provided. Thank you.

Joshi · 20 June 2022 · Howkins and Harrison Northampton (14 Bridge Street)

Agent replied · 19 June 2024

Thank you Joshi

5/5

Google

Jamie was incredibly friendly and helpful throughout the buying process. Always available to answer questions and easily able to arrange extra viewings at short notice

SimonB95 · 20 June 2022 · Howkins and Harrison Northampton (14 Bridge Street)

Agent replied · 19 June 2024

Thank you Simon

5/5

Google

Excellent client service by Evie Kondracki. Her quick responses, extremely professional and great admin work enabled the tenenacy to be finalised smoothly and in quick time. Great job H&H!PositiveResponsiveness, Professionalism

Shiv · 20 June 2022 · Howkins and Harrison Northampton (14 Bridge Street)

Agent replied · 19 June 2024

Thank you Shiv, for your kind review

5/5

Google

Excellent service and very friendly, found my second home via Javed and Evie at the northampton branch. They have always been helpful and taken care of me. Happily recommend the whole team.

Patricia · 20 June 2022 · Howkins and Harrison Northampton (14 Bridge Street)

Agent replied · 19 June 2024

Thank you Patricia

1/5

Google

The sales manager is extremely unhelpful and rude, when the sale of the flat we where trying to buy was making no progress as the vendor was deliberately stalling even though we where told it was not in a chain by the sales manager, he made no attempts to help or even mediate to achieve at least an exchange date. We felt like we had no choice but to pull out of the sale. The agent didn’t even try to reach out to understand what went wrong. Overall he was rude, disruptive to the sale and incompetent.NegativeResponsiveness, Professionalism

Daniel · 20 June 2022 · Howkins and Harrison Northampton (14 Bridge Street)

Agent replied · 19 June 2024

Daniel, thank you for giving details. We are really genuinely very sorry about this. Your review refers to a sale we were trying to progress for you in March 2020. Although there is no excuse for rudeness - for which I wholeheartedly apologise, the industry was closed due to the lockdown and we had only a skeleton staff handling calls. The problems and delays were due to issues with the leasehold element via the block management - all of whom were also on furlough. As soon as the branch manager was reinstated from furlough, he did try and drive the sale through, but, understandably, it was too slow for you. This is not our usual service, and we are so sorry that in March - June 2020 we were not able to provide our expected service quality. Hopefully something better will come up for you - whichever agent has that property and you will be able to (or have already) moved.

5/5

Google

Excellent service received from Javed and Evie at the Northampton Branch. From enquiry to viewing and going through the application process was seamless! Happy to recommend the company to friends and family.

Hi · 20 June 2022 · Howkins and Harrison Northampton (14 Bridge Street)

Agent replied · 19 June 2024

That's brilliant to hear! Thank you.

5/5

Google

I'm very thankful that I finally found a house with the help of magnificent staff Evie and Javed, they are very professional and friendly, they answer questions promptly and will help you all the way throughout the process. I'm very glad that I have met such wonderful people. Thank you so much!!!

Jeremiah · 20 June 2022 · Howkins and Harrison Northampton (14 Bridge Street)

Agent replied · 19 June 2024

Thank you and good luck in your new home.

1/5

Google

My first and last time using this agency. I've been for the first time to see a house with them and had the worst experience. Me and my partner been the first ones to see the house, but after us was another couple. Later that day, the agent told me that the other couple paid for the holding deposit and he told me that they will give us the chance to pay also for the holding deposit. The second day I've been to the office at 9am to pay for the holding deposit and they have told me that the house is gone. And now the house is advertised on the market "LET ON 1ST VIEWING", but that's not true. That's a false advertising just to make people think that their agency is the best one, but cheating not gonna make the best agency.

Adriana · 20 June 2022 · Howkins and Harrison Northampton (14 Bridge Street)

Agent replied · 19 June 2024

Adriana, I am very sorry you were disappointed. As explained, we put both offers forward to the landlord and on this occasion, the other offer was chosen to be taken forward by the property owner. If you wish to discuss the issue further, we are more than happy to do so at the office or over the phone. We hope you find the right property for you quickly.

5/5

Google

We have bought and sold a few houses in and around Northampton using different Estate Agents. Some are half decent but then you find Howkins and Harrison, who are the best in our opinion particularly the Northampton Town office - Thanks again Pat and Owen

Owen · 20 June 2022 · Howkins and Harrison Northampton (14 Bridge Street)

Agent replied · 19 June 2024

Thank you Owen

1/5

Google

I rented a flat from this agency for 4 years and 6 months and sent me and my family to check like on zoology from month to month. we paid the rent on time every month and when I decided to leave that address I they did not give the guarantee back because I did not give them notice and that they smelled of cigarettes in the house and that after I spent last year 1200 pounds to paint and paint the whole house and I didn't give a pound back because the owner didn't want it. And today I received a letter from the council to pay at the old address because this agency where everyone gives it 5 stars, I don't know why they said that I am still there and I have a contract with them. SHAME ON YOU

Cristian · 20 June 2022 · Howkins and Harrison Northampton (14 Bridge Street)

Agent replied · 19 June 2024

Christian, apologies in the slow response to your review. We have fully investigated the details of your tenancy now. It would seem that the process to vacate was not followed which is why the leave date with the council was the 8th June, the date up until which you were responsible for the council tax. We understand your frustration with the redecs, but that was the landlord's decision and as their agents, we adhere to their wishes and unfortunately as the redecoration was not agreed with the landlord in advance, there was nothing we could do. If you would like to make an official complaint, we do have an ombudsman that we can give you the details for and how to register the issue. The last thing we want is for tenants to feel mistreated. Please contact the office if you would like to pursue the issue.

1/5

Google

Shocking service. After moving out of a rental property we have been treated disgracefully by andrea fletcher. These people are trying to do all that they can to keep all of our deposit. Have lived in many rentals over the years so I am very aware of the process. We have always got our full deposit back with no issues. Andrea has been unprofessional in her email responses and plays the victim when questioned. We have always been on time paying our rent. Prior to moving in to the property we asked that the small fridge in the kitchen be removed as we have our own fridge/freezer. The fridge was removed prior to us moving in and now at the end of the tenancy they are acting like the don't know where it is. Very unprofessional indeed. After sending us the checkout report they then tried to add more deductions a few days later for a burn mark that was not there when we moved out and was not picked up by the agent on the checkout report. If you are thinking of renting with them go elsewhere.NegativeProfessionalism

Lewis · 20 June 2022 · Howkins and Harrison Northampton (14 Bridge Street)

5/5

Google

Just wanted to say how very professional and helpful Evie & Javed have been over the last few months. They have always been available to help and assist with viewings, sort legal documentation and just for being reliable and trust worthy. Will definately use them again in the future.PositiveProfessionalism

Daniel · 20 June 2022 · Howkins and Harrison Northampton (14 Bridge Street)

5/5

Google

Javed and Evie were very helpful in supplying all the information me and my partner needed to find and secure a property we liked. Excellent service and always helpful and quick to reply on any queries we both had.

Dale · 20 June 2022 · Howkins and Harrison Northampton (14 Bridge Street)

Agent replied · 19 June 2024

Thank you Dale

5/5

Google

Excellent service from Javed and Evie from the Northampton branch. Made my move smooth and stress free. Highly recommended. Can't thank them enough for their hard work.PositiveResponsiveness, Quality, Professionalism

Alan · 20 June 2022 · Howkins and Harrison Northampton (14 Bridge Street)

Agent replied · 19 June 2024

Thank you Alan for your kind review

5/5

Google

I have been dealing with howkins and harrison for over 10 years and they are no.1 agent in my eyes. Always there when i need them and never failed to keep me fully conpliant with my properties. Javed and Evie are very helpful in the front office giving the vest advice. Mark Glenn and the team are the best agents in Northampton.PositiveResponsiveness, Professionalism

Sonals · 20 June 2022 · Howkins and Harrison Northampton (14 Bridge Street)

Agent replied · 19 June 2024

Thank you for your kind review, Sonals.

5/5

Google

We were recommended by a friend to instruct Howkins and Harrison to sell our property and they did not disappoint. Very professional and responsive service from Jamie and David throughout, and we will not hesitate to recommend their services.PositiveResponsiveness, Professionalism

Neil · 20 June 2022 · Howkins and Harrison Northampton (14 Bridge Street)

Agent replied · 19 June 2024

Thank you, Neil, for your kind review.

5/5

Google

After being with another estate agent who were appalling I could not fault howkins and harrisons. They kept us up to date and informed with how things were going and sold our house without issues or problems. Would highly recommend for anyone selling their home. They were friendly and the service was great.

Benjamin · 20 June 2022 · Howkins and Harrison Northampton (14 Bridge Street)

Agent replied · 19 June 2024

Thank you Benjamin

5/5

Google

I cannot recommend Jamie, and his colleague, David, highly enough. They rang or contacted me when they said they would and were both efficient, and helpful. As selling a property is so stressful, knowing that you can speak to someone who will respond and reassure is very helpful. I would recommend them both and thank them for their help.

Hilary · 20 June 2022 · Howkins and Harrison Northampton (14 Bridge Street)

Agent replied · 19 June 2024

Thank you Hilary, for your kind review.

4/5

Google

Evie and Javed was amazing and the 4 stars is completely for them! Landlord sold our property and Evie helped with finding another one, ensuring ourselves and 3 children had somewhere to call home. Having said this, I would wish that the property inspectors held the same standards when checking out a property as when conducting the inventory. Some considerations for the fact that houses are to be lived in would have been nice and the fact the property is a new build as when it’s an older property that gets noted. This definitely tarnished our experience. Unless you are going to repaint the whole property before you leave it you may as well say bye to your deposit.

Takisha · 20 June 2022 · Howkins and Harrison Northampton (14 Bridge Street)

Agent replied · 19 June 2024

Takisha, I am sorry to read this. If you would like details of the deposit disputes process, I can provide that for you, or if you would like to discuss your experience with a manager, I can arrange that too?

A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

Awards

The Trusted Agent 2026 results for Howkins and Harrison, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Industry awards

Howkins and Harrison and its branches won awards at The British Property Awards in seven years, most recently 2025.

Source: The British Property Awards winners lists, as published, linked by year.

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Questions about Howkins and Harrison

Which Howkins and Harrison office has the most reviews?

Northampton (14 Bridge Street) has the most, with 1,107 reviews rated 4.9 out of 5, followed by Towcester with 1,017.

Where are the Howkins and Harrison offices?

The seven Howkins and Harrison offices, by town:

Has Howkins and Harrison won any awards?

Yes. In The Trusted Agent 2026 awards, Towcester won Gold, Rugby won Trusted Agent and Atherstone won Trusted Agent. At The British Property Awards 2025 its branches won 2 Gold and 1 Bronze award. The group and its branches have also won 6 other industry awards since 2019.

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