1/5
GoogleNo follow up with me after viewing a property. The agency that showed me the second house got the sale. Both properties were about the same, I just chose the property who followed up with me.
Trusted Agent profile
Verified
Holbrook & Co estate agents in Seaham, Hartlepool and Bishop Auckland
★★★★★
2,973 reviews across 3 offices and 3 platforms
Holbrook & Co has three offices, in Seaham, Hartlepool and Bishop Auckland. Together they have 2,973 reviews on three platforms, rated 4.8 out of 5 overall.
540
Reviews on Google
All 3 offices
1
Reviews on Facebook
All 3 offices
2,432
Reviews on Trustpilot
All 3 offices
Our offices
Holbrook & Co's three offices, most reviewed first. Each has its own page.
- Holbrook & Co Seaham48 Church Street, SR7 7HF2,605 reviews · 173 on Google (4.6)246 in the last 90 days
- Holbrook & Co Hartlepool19 Victoria Road, TS24 7SE222 reviews · 222 on Google (4.7)2 in the last 90 days
- Holbrook & Co Bishop Auckland121 Newgate Street, DL14 7EN148 reviews · 147 on Google (4.8)0 in the last 90 days
Reviews on Google
Showing 540 reviews on Google only. Show every review
Google5/5
GoogleExcellent service I received more for my property than I anticipated nicola and Sam were very professional. Would definitely recommend
5/5
GoogleBest service from an agent i’ve ever had! weekly updates, great marketing and a quickly found buyer. Big thanks to Sam and the team at Seaham for all your help. 100% recommend.
5/5
GoogleChristine has provided excellent service on a number of viewings over the last few weeks with viewings offered within a short time after calling. Knowledgeable on the homes and gives detailed info on the process of applying etc. :)
1/5
GoogleGot no help at all apparently a can’t get house because I only get some much money a month but my rent would be paid for
5/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
5/5
GoogleExcellent service even when I was asking for extra help!
5/5
GoogleThank you so much alex for helping me throughout the whole process.
5/5
GoogleAlex was brilliant, thank you very much for your service
5/5
GoogleAlex and Louise have been amazing 5 star all the way
5/5
GoogleAlex was absolute fantastic in the sale of my property. The team at Castledene were able to sell my property where other estate agents in the area couldn’t.
5/5
GoogleI spoke to Alex to arrange a few viewings, he was fantastic at getting me booked in around my other appointments and answered all of my questions and concerns promptly. Very happy with the service I received. Thank you! :)
4/5
GoogleLouise has been a great help assisting us with our Selective License application, quick to respond and very friendly and efficient. Our experience with the Hartlepool team has been extremely positive. They've been ultra reliable with our accounts, our tenants and maintenance issues over these last few years.
5/5
GoogleFantastic service, appear to be very helpful and professional to clients and always willing to go the extra mile. I would recommend Alex and Charlotte as they have been very helpful from the Hartlepool Branch.
5/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
5/5
GoogleExcellent service, Charlotte answered all my questions.
5/5
GoogleAlex Matis was very helpful and nice to speak to!
5/5
GoogleLouise and team have been fantastic from start to finish.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Awards
Industry awards
Holbrook & Co branches are among the ESTAS 2026 winners.
ESTAS 2026: 1 Best in Postcode across one branch.
- Best in Postcode (1)ESTAS Best in Postcode 2026
Source: The ESTAS 2026 winners, as published.
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Questions about Holbrook & Co
Which Holbrook & Co office has the most reviews?
Seaham has the most, with 2,605 reviews rated 4.8 out of 5, followed by Hartlepool with 222.
Where are the Holbrook & Co offices?
The three Holbrook & Co offices, by town:
- Bishop Auckland: 121 Newgate Street, Bishop Auckland, DL14 7EN
- Hartlepool: 19 Victoria Road, Hartlepool, TS24 7SE
- Seaham: 48 Church Street, Seaham, SR7 7HF
Has Holbrook & Co won any awards?
Yes. At the ESTAS 2026 awards its branches won 1 Best in Postcode award.
