5/5
Excellent service from Liam and would have no hesitation in recommending this company.

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★★★★★
2,971 reviews across 3 offices and 3 platforms
Holbrook & Co has three offices, in Seaham, Hartlepool and Bishop Auckland. Together they have 2,971 reviews on three platforms, rated 4.8 out of 5 overall.
540
Reviews on Google
All 3 offices
1
Reviews on Facebook
All 3 offices
2,430
Reviews on Trustpilot
All 3 offices
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Holbrook & Co's three offices, most reviewed first. Each has its own page.
Holbrook & Co branches are among the ESTAS 2026 winners.
ESTAS 2026: 1 Best in Postcode across one branch.
Source: The ESTAS 2026 winners, as published.
Showing 540 reviews on Google only. Show every review
5/5
Excellent service from Liam and would have no hesitation in recommending this company.
5/5
Great staff ,very hardworking ,always helpful with queries regarding the sale of mams house . Thank you so far Jodie, Lucy and Daniel
5/5
A fabulous experience viewing properties with Holbrook & Co. Liam and team are highly professional, knowledgeable in their field, and go above and beyond to ensure a positive experience. Cannot recommend enough!
5/5
Lucinda helped me purchase my first home. Absolutely brilliant service from start to finish. Kept me updated whenever anything happened. Made several viewings through the process and this was never an issue. Highly recommend anyone thinking of contacting to do so.
5/5
Many thanks to Luci and Liam for all your advice, professionalism and efforts that ultimately resulted in the sale of our property in a short time. Much appreciated and thank you to all involved at Holbrook and Co Estate Agents.
5/5
Sam was very professional when he helped me with some questions about renting a property
5/5
Spoke to Sam. He was incredibly helpful and honest and would definitely recommend.
5/5
Absolutely amazing experience, lovely staff and so so helpful
5/5
I spoke to Ben, he was very helpful and knowledgeable. Very friendly.
5/5
Recently called up with some questions regarding a few properties, and the guy I got through to, ben, was extremely helpful with everything.
5/5
Called recently to enquire about letting some properties. Ben was so helpful and had some great advice for current situation. Would highly recommend this estate agents. Thank you
5/5
My husband and I have had a few dealings with the Hartlepool office and we’ve never had any issues. The whole team are wonderful. We recently dealt with Ben and we could not fault his service!
5/5
Lovely staff and very helpful, special thank you to Ben who showed me around a house today and answered all my random questions. He was very knowledgeable and friendly
1/5
Rating only, no written review.
5/5
Great service from the team at Holbrook & Co Bishop Auckland.
5/5
Liam was very helpful, informative and couldn’t have asked for anything more.
4/5
Rating only, no written review.
5/5
Fantastic experience with the professionals at Castledene from the original valuation with Nicola to the selling process with Sam. They have been responsive and proactive throughout and, thanks to Sam's diligence and hard work our home is now under offer. Brilliant service.
1/5
Original 1star review was for Castledene lettings and their appalling way of treating tenants Now changed to 3 star as Holbrook seem to actually get stuff done and push landlords to do repairs. Back to 1 star as nothing seems to have changed as I'm forced to live in a house with mould in several rooms, flooring that hadn't been put down properly and is dangerous, and a front door with a loose frame.
5/5
very helpful estate agent Charlotte helped me get good deal on buying a property would recommend
3/5
Rents are terrible alongside the bond as well
5/5
I contacted 3 estate agents and Holbrook not only got back to me withing 24 hours, they arranged a viewing and sent a valuation in the same week. I am still waiting for the other 2 agents to even contact me. In a nutshell Holbrook & Co have great communication and professionalism.
5/5
Outstanding service, friendly and knowledgeable. From my initial enquiry to view a property, Sam was very helpful and this continued with Simon being knowledgeable and again helpful when showing us the house. Nothing is too much trouble for any of the team in Hartlepool. Alex,Charlotte,Simon and Sam are fantastic
5/5
We popped into Castledene in Hartlepool and we were greeted by a member of your staff named Charlotte. Not only was she very helpful she was kind, chatty and funny. Wonderful in today's society. She made us welcome and felt at ease immediately. We will certainly be calling in again should we need your services in the future. Hopefully we will get to speak to Charlotte again. Thank you very much Charlotte.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Seaham has the most, with 2,603 reviews rated 4.8 out of 5, followed by Hartlepool with 222.
The three Holbrook & Co offices, by town:
Yes. At the ESTAS 2026 awards its branches won 1 Best in Postcode award.