5/5
GoogleLizzie and Louise did everything they could in my time of need. Polite and professional, I massively recommend them.
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Holbrook & Co estate agents in Seaham, Hartlepool and Bishop Auckland
★★★★★
2,974 reviews across 3 offices and 3 platforms
Holbrook & Co has three offices, in Seaham, Hartlepool and Bishop Auckland. Together they have 2,974 reviews on three platforms, rated 4.8 out of 5 overall.
540
Reviews on Google
All 3 offices
1
Reviews on Facebook
All 3 offices
2,433
Reviews on Trustpilot
All 3 offices
Our offices
Holbrook & Co's three offices, most reviewed first. Each has its own page.
- Holbrook & Co Seaham48 Church Street, SR7 7HF2,606 reviews · 173 on Google (4.6)243 in the last 90 days
- Holbrook & Co Hartlepool19 Victoria Road, TS24 7SE222 reviews · 222 on Google (4.7)2 in the last 90 days
- Holbrook & Co Bishop Auckland121 Newgate Street, DL14 7EN148 reviews · 147 on Google (4.8)0 in the last 90 days
Reviews on Google
Showing 540 reviews on Google only. Show every review
Google5/5
Googlegreat service, looked after all my properties and great results so far - Louise and Lizzie are awesome at what they do
5/5
GoogleSo impressed by Emily’s help, great customer service and made things so easy for me! Will definitely be recommending castledene Hartlepool to others.
5/5
GoogleI have no hesitation in recommending Louise and her team at the Hartlepool Branch.They have extensive knowledge in the local housing market whether it be sales or lettings.Nothing is too much trouble for them and I have always found them to be very professional in their approach, and friendly when I've dealt with them .
5/5
GoogleFantastic team! Louise lives and breathes sales and lettings. Choosing Castledene Hartlepool - your in safe hands with Louise steering this ship.
5/5
GoogleThanks Louise and team for being so friendly & informative, everything was explained and made so easy. Keep up the good work and I have no hesitation in recommending Castledene Hartlepool to friends and family.
5/5
GoogleI would highly recommend castle dene estate agents for residential rental the staff go above and beyond to help you with any problems. I would like to thank Louise Lizzie and Jordan again for your help and support on getting me me flat
5/5
GoogleLovely set of workers at the branch. Managed to chase everything up for me had me in my new place in 3 weeks. Banter across the board and when it came to getting my keys had everything explained to me in detail and in and out before the ticket man had my car in his sights :) thanks very much ladies
5/5
GoogleFabulous customer service, Louise was really helpful from start to finish. I particularly like the videos they make to promote the houses they are selling. Very professional, would highly recommend.
5/5
GoogleI have visited Castledene Sales and Lettings quite a few times and without exception have found Louise and her team friendly, knowledgable and obliging. In this day of generally poor customer service it is makes a refreshing change to interact with such a engaging, informative and professional team.
5/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
5/5
GoogleHighly recommend!
5/5
GoogleGreat company with great staff. Lilly was extremely helpful.
5/5
GoogleLovely staff in office very knowledgeable and always happy to help
5/5
GoogleAlways greeted with a smile from the girls in the office! Would highly recommend!
5/5
GoogleStaff in here are very helpful polite and try an help you find the right property for you at the right price very nice well maintained properties In local area would highly recommend them to each and all of you lot
5/5
GoogleWhat can I say other than fantastic!!!! The service I have received from Sarah and the team has been superb, from start to finish. I've used other agents in the past and they just don't compare. I'm a very happy landlord!
5/5
GoogleA 5-star review from me to Castledene and in particular to Lilly who has always been professional and super efficient. As a landlord I found Castledene to be very reasonable and offer great advice when required. Would recommend to others.
5/5
GoogleAbsolutely fantastic service from Max and Lynne assisting with our Rent to Own property. Everything went smoothly and keys were handed to us on the exact day agreed. I’ve already recommended your service to others! Thanks Again. Kelly & Graeme
4/5
GoogleCastledene estate agents were very polite, professional and friendly. Julia especially was very straight forward, helpful and went the extra mile in her efforts to ensure both parties came to a resolution. Julia is very knowledgeable and I can't sing her praises enough. We go to pick the new keys up tomorrow morning to our new house.
Agent replied · 21 June 2024
Thanks Elaine
5/5
GoogleRating only, no written review.
5/5
GoogleGreat company friendly staff
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Awards
Industry awards
Holbrook & Co branches are among the ESTAS 2026 winners.
ESTAS 2026: 1 Best in Postcode across one branch.
- Best in Postcode (1)ESTAS Best in Postcode 2026
Source: The ESTAS 2026 winners, as published.
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Questions about Holbrook & Co
Which Holbrook & Co office has the most reviews?
Seaham has the most, with 2,606 reviews rated 4.8 out of 5, followed by Hartlepool with 222.
Where are the Holbrook & Co offices?
The three Holbrook & Co offices, by town:
- Bishop Auckland: 121 Newgate Street, Bishop Auckland, DL14 7EN
- Hartlepool: 19 Victoria Road, Hartlepool, TS24 7SE
- Seaham: 48 Church Street, Seaham, SR7 7HF
Has Holbrook & Co won any awards?
Yes. At the ESTAS 2026 awards its branches won 1 Best in Postcode award.
