5/5
We have literally just exchanged on our house sale with Louise and team at Castledene and I can tell you from bitter experience of other local agents, don’t look round, go directly to Castledene. The first agent we went with blew ours and …

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★★★★★
2,974 reviews across 3 offices and 3 platforms
Holbrook & Co has three offices, in Seaham, Hartlepool and Bishop Auckland. Together they have 2,974 reviews on three platforms, rated 4.8 out of 5 overall.
540
Reviews on Google
All 3 offices
1
Reviews on Facebook
All 3 offices
2,433
Reviews on Trustpilot
All 3 offices
Holbrook & Co's three offices, most reviewed first. Each has its own page.
Showing 540 reviews on Google only. Show every review
5/5
We have literally just exchanged on our house sale with Louise and team at Castledene and I can tell you from bitter experience of other local agents, don’t look round, go directly to Castledene. The first agent we went with blew ours and …
4/5
I have just rented a flat with Castledene and Louise, Lizzie & Abbey been very helpful and friendly. Highly recommend! …
5/5
Castledene have been managing our property for a number of years. We have always been very satisfied with their service, they are responsive to our questions and very friendly and efficient in any dealings we have with them.PositiveProfessionalism
5/5
After recently moving home, Catherine was very helpful and responded quickly to my emails and calls. Would recommend 🙂
5/5
Ive had the pleasure of dealing with Jo Jones, with quite a tricky property to let based on the area. Jo not only got me a tenant, but got me the right tenant, helped organise everything I needed as I was a first time landlord, and made the entire process very easy. I would highly recommend
1/5
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5/5
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5/5
Hi everyone This is my first experience of collaborating business under Castledene Seaham and I am totally overwhelmed .. As a property investor I conduct business within multiple estate agents, however the service I have received from JULIA MALONEY ( INVESTMENT SALES MANAGER ) excels in every aspect .. Julia is a vast asset to Castledene and a pleasure to conduct business with .. Julia has been soo efficient in service , immediate responsive communication, goes the xtra Mile were possible, has a thorough understanding of my property requirements to build my PORTFOLLIO and is always aiming to tailor and Meet my requirements . Julia “Thank you “ from myself and all the staff @ SANCTUARY ESTATES GLOBAL LTD”.. We appreciate everything you have accomplished for us .. Diane Bell Director Sanctuary Estates
5/5
From the start of the process, Castledene Sales and Lettings have made the experience a brilliant one from initial viewing to signing our Tenancy Agreement. Shoutout to Heike who managed our application and demonstrated exceptional customer service and I would highly recommend anyone looking to rent, such as us, to go through Castledene Sales and Lettings. They managed to help us find the perfect property just for us and we cannot thank them and Heike enough for doing this.
1/5
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5/5
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5/5
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5/5
Very helpful girles
5/5
Very professional and helpful team Thank you Emily for all you done
5/5
Staff are fully supportive, great at communicating and provide an all-round great service. I can't thank them enough!
5/5
I have rented my property from hear for the past year the girls have always been helpful and very friendly. If you are looking for decent agents then i highly recommended hear.
5/5
Rented a property for 3 and a half years with castle dene. Louise and Lizzie are very down to earth and nothing is to much for them. Great service, very helpful and friendly. Thanks for everything!
5/5
I have been working with Louise and Lizzie for just over a year now and I could not recommend their service highly enough. They go above and beyond when both securing and managing tenants, if you are a Landlord looking for an agent go no further!
5/5
Have used Castledene for several years and have always been 100% happy with the service provided. Louise & Lizzie always put customer satisfaction first and I would highly recommend to any landlord's looking to rent their property.
5/5
Always get back to you always nice staff and very polite
5/5
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5/5
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5/5
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Thanks for the review
5/5
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Thanks
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Holbrook & Co branches are among the ESTAS 2026 winners.
ESTAS 2026: 1 Best in Postcode across one branch.
Source: The ESTAS 2026 winners, as published.
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Seaham has the most, with 2,606 reviews rated 4.8 out of 5, followed by Hartlepool with 222.
The three Holbrook & Co offices, by town:
Yes. At the ESTAS 2026 awards its branches won 1 Best in Postcode award.