5/5
GoogleGreat service and really helpful staff. Went that extra mile to make sure things worked out.
Trusted Agent profile
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Holbrook & Co estate agents in Seaham, Hartlepool and Bishop Auckland
★★★★★
2,974 reviews across 3 offices and 3 platforms
Holbrook & Co has three offices, in Seaham, Hartlepool and Bishop Auckland. Together they have 2,974 reviews on three platforms, rated 4.8 out of 5 overall.
540
Reviews on Google
All 3 offices
1
Reviews on Facebook
All 3 offices
2,433
Reviews on Trustpilot
All 3 offices
Our offices
Holbrook & Co's three offices, most reviewed first. Each has its own page.
- Holbrook & Co Seaham48 Church Street, SR7 7HF2,606 reviews · 173 on Google (4.6)242 in the last 90 days
- Holbrook & Co Hartlepool19 Victoria Road, TS24 7SE222 reviews · 222 on Google (4.7)2 in the last 90 days
- Holbrook & Co Bishop Auckland121 Newgate Street, DL14 7EN148 reviews · 147 on Google (4.8)0 in the last 90 days
Reviews on Google
Showing 540 reviews on Google only. Show every review
Google5/5
GoogleCharlotte was amazing , very helpful, polite and a asset to your company 😀 …
5/5
GoogleA first class service from Charlotte at hartlepool dealt with my enquiry fast and effectively
5/5
GoogleFantastic service, great team went out of there way to help thank you Louise + Alex
5/5
GoogleJust a thank you to Louise for quickly finding me a tenant and her ongoing work managing my portfolio
5/5
GoogleJust moved in to my house and I must say it’s been smoothest process. The house is clean and well thought of. 👍 …
5/5
GoogleSam had brilliant service when I spoke to him today over the phone great work thank you:)
5/5
GoogleExtremely happy with the service provided by Castledene. Alex Matis is always going above and beyond to help!
5/5
GoogleSam had excellent customer service when I rang today about a property to rent. All the team are very helpful
1/5
GoogleSales staff very good but property viewed not as advertisd. When not procedded with rental tried to with hold deposit. In end deposit refunded under protest
5/5
GoogleStaff really friendly and was more than happy to show me all available homes for rent couldn't ask for a better experience when looking for a new home
5/5
GoogleSpoke to Charlotte today and received an excellent service. All of my questions and concerns regarding a sale were answered. Highly recommended.
5/5
GoogleAlex and his team have been first class in finding us the perfect house. Very professional and way from start to finish.
5/5
GoogleRang Castledene Hartlepool with an enquiry, spoke to Charlotte on the phone who was very friendly and helpful and gave me the information I needed. Would not hesitate to contact them again.
5/5
GoogleAlex Matis is an actual legend, the transaction was fast smooth and was handled in a proper professional way. He listens to what people want. Hands down best Estate agent
5/5
GoogleGreat service and communication from all the staff at Hartlepool branch. They manage my HMO and treat the property as if it is one of their own which is what any landlord wants.
5/5
GoogleAlex has been great in helping me find and buy my first house! Great communication, very helpful and friendly throughout the process! Thank you Alex!
5/5
GoogleThe staff couldn't do enough for me an found me the perfect property it wasnt easy as the list of preferences was through the roof! So again thank you so much you've made a a family very happy :)
5/5
GoogleCastledene, and specifically Alex Matis, helped me sell my parents 4 bedroom house in Seaton. The whole process was smooth and professional thanks to Alex, with his expertise and pleasant nature. I would have no hesitation in recommending Castledene to anyone thinking of selling a property in the Cleveland area.
5/5
GoogleRental enquiry. I spoke to Charlotte who was very helpful informing me of the range of properties available in my search area. She was very pleasant to talk to and if I take things further I would not hesitate to contact her again.
5/5
GoogleI have spoken with Charlotte multiple times about looking into a couple of properties. She has been so helpful and answered all my questions and concerns about getting onto the property ladder. Really patient and kind and gave me so much helpful information. Thank you!
5/5
GoogleRating only, no written review.
2/5
GoogleToo many changes in staff, seem to deal with someone different everytime I call,
5/5
GoogleAmazing service Very patient with new tenants.I highly recommend them
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Awards
Industry awards
Holbrook & Co branches are among the ESTAS 2026 winners.
ESTAS 2026: 1 Best in Postcode across one branch.
- Best in Postcode (1)ESTAS Best in Postcode 2026
Source: The ESTAS 2026 winners, as published.
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Questions about Holbrook & Co
Which Holbrook & Co office has the most reviews?
Seaham has the most, with 2,606 reviews rated 4.8 out of 5, followed by Hartlepool with 222.
Where are the Holbrook & Co offices?
The three Holbrook & Co offices, by town:
- Bishop Auckland: 121 Newgate Street, Bishop Auckland, DL14 7EN
- Hartlepool: 19 Victoria Road, Hartlepool, TS24 7SE
- Seaham: 48 Church Street, Seaham, SR7 7HF
Has Holbrook & Co won any awards?
Yes. At the ESTAS 2026 awards its branches won 1 Best in Postcode award.
