5/5
GoogleGreat service from Michael Heath and his team.
Trusted Agent profile · Greater London and London
Verified
Henry Wiltshire International reviews in Canary Wharf, Royal Docks, Bow and 1 more
★★★★★
227 reviews across 4 offices and 2 platforms
Henry Wiltshire International has four offices, in Canary Wharf, Royal Docks, Bow and Nine Elms (Greater London and London). Together they have 227 reviews on two platforms, rated 4.7 out of 5 overall.
222
Reviews on Google
All 4 offices
5
Reviews on View Agents
All 4 offices
Reviews by type
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Sellers1 review
I was struggling to get any interest in my property and after 4 weeks swapped to Henry Wiltshire dealing with Adam Dockley. Not only is he a really nice guy but ...Read the review from sellers
Buyers2 reviews
We recently dealt with Adam Dockley in relation to the purchase of our flat in Arnhem Wharf in the Isle of Dogs. Throughout the whole process he was an absolute ...Read all 2 from buyers
Landlords1 review
As an international based property owner our agent, Fiona has been very helpful and resourceful in getting all the necessary details to us on time. She has been ...Read the review from landlords
Tenants1 review
I've been a tenant with other agents who have treated us like second class citizens. When we needed help to repair the broken fridge or help with a window that ...Read the review from tenants
Our offices
Henry Wiltshire International's four offices, most reviewed first. Each has its own page.
- Henry Wiltshire International Canary Wharf1 Laybourne House, Admirals Way, E14 9UH107 reviews · 103 on Google (4.5)0 in the last 90 days
- Henry Wiltshire International Royal DocksKingfisher Heights, 2 Bramwell Way, E16 2GQ85 reviews · 85 on Google (4.9)0 in the last 90 days
- Henry Wiltshire International Bow133 Chimney Parade, Bow, E3 2GY36 reviews · 36 on Google (4.3)0 in the last 90 days
- Henry Wiltshire International Nine Elms61 Bondway, SW8 1SJ1 reviews · 0 on Google0 in the last 90 days
Latest reviews from every Henry Wiltshire International office
Newest first, from every platform, with the office each review is about. First names only.
Google5/5
Google5 stars for finding me great tenants really quickly! Michael and Charlie were both very pleasant to work with and always responded promptly throughout the process - thank you both!
5/5
GoogleHenry Whiltsire has all you need form a letting agency, profesional people that really are supportive and care about you in a very personalized manner I have not experienced. Michael my agent was simply impecable and deserves my humble but big thanks for represent Henry Whitshire so well.
5/5
GoogleMichael Heath is a star! He will geniuely look after clients as family/friends and look out for them. We are very happy with the services he has provided. High recommned Michael to anyone who want to sell/rent properties in this neighbourhood.
5/5
GoogleHW Royal Docks and Michael Heath have been absolutely fabulous agents - from super efficient letting turnaround to very prompt property maintenance services. They are always available to help with any issues and do so with the warmest smile. Highly recommend, and thank Michael!
5/5
GoogleOnce moving to the UK earlier this year, we were on the run hunting for houses, and that is when we were introduced to Michael. He is an absolute super star! Since agreeing on the property he made sure the entire process was smooth. Now that we have settled in, the property team have been amazing. There were few instances where we needed certain items replaced, and the team was prompt in acting on it.
5/5
GoogleMunise restored my trust in estate agents. I changed estates agents as nothing was moving thank god I found her Professional understood what I needed Wish I met her first from looking for a year this lady did it in a few days, she's an expert in her field. Do not hesitate to use her if you want an easy stress free letting .
5/5
GoogleI have been using Henry Wiltshire for three years now and there's a reason why I am still with them!
5/5
GoogleI was looking for an apartment and I’m very happy with what Munise found for me. Was better than I expected and I would recommend her services to everybody!
5/5
GoogleMost honest letting agent I’ve ever had the pleasure of dealing with. Found me exactly the apartment I was looking for, the apartment I wanted at first my offer wasn’t accepted but Munise found me another within days, 10 times better. Thank you Munise for all your hard work and honesty
5/5
GoogleMunise Ibrahim was genuinely our last hope to find a house. Her patience, expertise and kindness made us feel at home from the first viewing. Thanks to her assistance and constant help, all our queries were answered anytime we needed something. Without her, I don’t think we would have felt this comfortable today in our new house.
5/5
GoogleBast letting agent I've ever had the pleasure of meeting. Munise was outstanding in every area, from the initial viewing to handing over the keys to my new apartment. And she still keeps in touch to make sure I have no issues and I can honestly say she really does care about her customers. She's kept to her words. Best letting agent in the UK hands down. 5 Star all the way if I could give 10 Stars I definitely would.
1/5
GoogleThis is the worst agency that I have ever seen. I cannot believe that how can people be that rude and bad manner.NegativeProfessionalism
Agent replied · 21 June 2024
I note that you have left this review under a pseudonym, as a business we pride ourselves on giving the highest level of customer service and this is reflected in our genuine 5 star reviews. If you are in fact a genuine customer and have had a poor experience, please do contact me on 02070019160 or kelly.highfield@henrywiltshire.com and I will do everything possible to resolve any issue you have. Thank you
5/5
GoogleThank you very much Kelly for all your help with renting my apartment in the landmark building E14. I highly recommend Henry Wiltshire. Great service and smooth process. Thanks a lot again.PositiveResponsiveness, Quality, Professionalism, Value
1/5
GoogleThis is the worst real estate agency I've had to deal with. They are very unprofessional. Both moving in and moving out has been a nightmare with them. I would say avoid leasing through them! 1. Moving in was a nightmare. The house was not cleaned properly and we had to wait for 2 hours to get the keys to the property. The agents didn't share the signed contract with us on time. 2. The agent/landlord didn't inform us about cladding and construction work will be going on for next 10 months before we renewed our contract just before the work started. When we complained about the noise (it is impossible to work from home), they failed to resolve it cordially and instead gave us 2 months notice. Now we need to pay full rent, while we live in constant drilling/machine noise and also look for an alternate option. Update: 24/11/2021 I just got an email from the Director threatening to give us a bad reference. Instead of trying to solve this, they are asking us to remove our honest feedback. "You will probably require a reference from us when you leave for your next tenancy and I would not provide a poor reference based upon third party issues which were not within your control so I would hope that you would offer us the same regard and remove the poor review as it is unfair and inaccurate." The agent has not managed the property professionally.NegativeQuality, Professionalism, Value
Agent replied · 21 June 2024
Good Afternoon Saloni, I am sorry that you feel it is necessary to leave this poor review. I understand that you are disgruntled because of the current dispute you have with your landlord however we can only act upon our landlord's instructions. We have always responded to you promptly and dealt with any issues that you have raised. We take pride in providing the highest level of customer service and this is reflected in our 5 star reviews, I believe your issues are with the landlord rather than us but I am sorry that you are unhappy. Updated response to your points: 1) The landlord arranged the professional cleaning for the start of tenancy however when you requested further cleaning we arranged it for you. The tenancy agreement was provided to you for signature and signed in advance of the start date, I fail to see how that is not on time. 2. As explained to you previously, you were informed as soon as we were made aware of the work for the cladding issues. You requested a 45% reduction in rent and the landlord refused and asked us to serve notice for possession in accordance with the tenancy agreement. As I have explained, we are required to act upon the landlord's instructions. 3) The email I sent was not a threat that I would give a bad reference at all, on the contrary it was simply a request for you to offer us the same regard that we do you when providing references and ensure that they are accurate and fair. I understand your frustration however I believe that you are blaming us for your issues with the landlord.
5/5
GoogleDealing with Munise has been AMAZING. Communication has been great from the start to finish. Munise has truly been amazing in finding a property for me and she continues to be. She actually cares about the people she is helping rather than them just been being another number. Would definitely recommend her. Thank you for everything you have done for me Munise.PositiveResponsiveness, Professionalism
5/5
GoogleA great team, always available for any issues/enquiries, happy to be with them for several years now.
5/5
GoogleI’ve had a fantastic experience with Munise both with securing and her attentiveness since moving into my new apartment. Very responsive to calls/messages and a genuinely nice person to deal with! Highly recommend them. Thank you to the team!
5/5
GoogleGreat service. I have just rented a property with Henry Wiltshire and I have been followed by Nuvin. He's been amazing throughout the process and always available to answer all our questions. When I saw the property he was the only estate agent that actually showed me around with interest and always with a smile, not rushing me around like others do. Very friendly and professional.
5/5
GoogleFantastic experience working with Munise on my new apartment. She was efficient, professional and helped me throughout the whole process. Well deserving of the 5 starts I have given. Thank you again.
5/5
GoogleMunise was excellent, very attentive to my needs for the flat and great at communication. Her replies were quick and she went above and beyond to help me secure my home! Couldn't have asked for a better agent.
5/5
GoogleI was pleased with how Henry Wiltshire handled the letting of my flat, which all worked out well.
5/5
GoogleReally great experience. They found our tenants within two weeks and managed the entire end-to-end process seamlessly.
5/5
GoogleAmazing service by Matthew Asplin. He was super helpful and was so responsive! He’s genuinely wanted to make the overall process easy for us and I would 100% recommend him!
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Questions about Henry Wiltshire International
How many reviews does Henry Wiltshire International have?
Henry Wiltshire International has 227 reviews across its four offices, rated 4.7 out of 5 overall: 222 on Google, 5 on View Agents.
Which Henry Wiltshire International office has the most reviews?
Canary Wharf has the most, with 107 reviews rated 4.5 out of 5, followed by Royal Docks with 85.
Where are the Henry Wiltshire International offices?
The four Henry Wiltshire International offices, by town:
- Bow: 133 Chimney Parade, Bow, London, E3 2GY
- Canary Wharf: 1 Laybourne House, Admirals Way, Canary Wharf, Greater London, E14 9UH
- Nine Elms: 61 Bondway, Nine Elms, Greater London, SW8 1SJ
- Royal Docks: Kingfisher Heights, 2 Bramwell Way, Royal Docks, London, E16 2GQ
