5/5
Michael was great - a very fast and helpful service
Agent replied · 6 February 2024
Dear Cassie, thank you very much for your review and we are so pleased you have had such a good experience with Hawes & Co.

Trusted Agent profile · Greater London
★★★★★
2,228 reviews across 5 offices and 2 platforms
Hawes & Co has five offices, in Surbiton (two offices), Raynes Park, Wimbledon and Wimbledon Village (Greater London). Together they have 2,228 reviews on two platforms, rated 4.8 out of 5 overall.
Hawes & Co's five offices, most reviewed first. Each has its own page.
Showing 1,628 reviews on Google only. Show every review
5/5
Michael was great - a very fast and helpful service
Dear Cassie, thank you very much for your review and we are so pleased you have had such a good experience with Hawes & Co.
5/5
The staff have been so great ! Highly recommend Joe, so helpful and pleasant to work with ! Thank you
4/5
Thanks Mahmoud Okba for being helpful, patient and for some top notch customer service - keep at it because it really makes your customers day.
5/5
Thanks for great services. Mahmoud Okba is always fantastic and willing to help whenever the need be.
5/5
Good and rapid service from Mahmoud (and previously from Charlie) in sorting out a problem with damage caused by the tenant. Thanks!
5/5
I cant fault these guys ! Everything ran smoothly and professional . Thanks Joe , for doing a great job !
5/5
Hawes and Co are fabulous, Michael Gibson is always helpful, courteous and efficient, an excellent service!
Dear Eve, thank you very much for your review and we are so pleased you have had such a good experience with Hawes & Co.
5/5
Communication with the agency was always easy and successful. Replying to any issue was a quick one at all times.
5/5
I can’t thank Joe enough for all his help, being a first time renter I was unsure for how it all worked but joe was fatastic informed me of every step..we absolutely love our new home...THANK YOU JOE!!!
5/5
Thank you Mahmoud Okba for sorting out the issue with us not having hot water in the shower. It is lovely to be able to have a hot bath again. Thanks!
5/5
Joe responsible for managing the let process was a star. Always there yo help. As a first time renter I had no idea about the whole process. 10/10 would recommend.
5/5
We bought our house from Hawes and Co and they were brilliant, we unfortunately had very poor service from the estate agent we were selling with however Sam and the rest of the team at Hawes and Co worked really hard to ensure the sale went through and have provided superb service during and after the sale going above and beyond what we expected.
5/5
I had such a positive experience dealing with Hawes & Co. The entire process was easy and quick. Excellent service Joe Stevens.
5/5
When I had an electricity outage in my flat, Hawes & Co at Surbiton immediately understood that this was an emergency to me as I live independently and am visually impaired The Hawes staff member (Mahmoud Okba) promptly got an electrician to come round and fix the problem effectively. That not only put my mind at rest, it restored my practical support systems (for eg. a charged phone, in case of an emergency).
5/5
I cannot fault Greg at Hawes & Co in Surbiton for his professionalism and care. I have no hesitation in recommending Hawes & Co in general and Greg in particular. Alan
5/5
Hawes and Co Thames Ditton A very hard working and thoroughly professional team. They were always very enthusiastic,encouraging and polite. Perhaps most important of all, they achieved a massive £110,000 more than Purple Bricks achieved with a similar sized house in the Close, over the same period. Economise at your peril. Many Thanks. T and G
5/5
Michael Gibson is an outstanding agent. Efficient, reasonable, friendly and professional. It was a delight to work with him in providing our respective clients' their desired result. Michael went above and beyond to assist. .
1/5
I recently sold my property with Hawes and Co in Surbiton and unfortunately was very disappointed with the 'service'. Their poor communication hindered the whole process and caused us a lot of undue stress. Sadly I cannot recommend them.
5/5
I had the pleasure of dealing with Michael Gibson at Hawes & Co when searching for a flat in surbiton. To say that he went above and beyond to help me with my search is an understatement. A professional and extremely friendly man.
5/5
I recently had the pleasure of working with Michael Gibson on a matter that became quite tricky towards exchange. Michael was not only pro-active in trying to resolve the situation in the chain for our mutual client, but was able to help with a sense of humour which made a stressful situation a lot more easy to manage. It would be a treat to work alongside him again.
5/5
thank you Michael Gibson and the team at Hawes and Co for assisting with the sale of our property in Surbiton. we were very happy with the outcome and professional manner in which the process was handled.
Dear Danuta, thank you very much for your review and we are so pleased you have had such a good experience with Hawes & Co.
5/5
It is still early days into looking for my husband and I, but we have found Michael Gibson (and Hawes & Co) to be very helpful thus far. I have especially appreciated Michael's willingness to answer any questions we have had thus far in the process, even sending through links and additional information to help our considerations. Michael has also proved to have a deep knowledge of the area; sighting small but helpful details like bus routes and travel times to key locations from the property. Given this, we are excited to continue working with Michael going forward!
5/5
I have recently moved to a property managed by Hawes and couldn't ask for a better service. Joe, the Lettings agent who showed me the property and arranged all paperwork was extremely helpful and professional. Moving in made stress-free and straight forward. Recently, I spotted a leak in my bathroom, and while I was getting ready to spend the night at a hotel ( couldn't make any use of bathroom appliances ), I reported the issue to Property Management, led by the remarkable Mahmoud. Turns out, the issue was sorted on the same day. Just like that. I can't thank you enough Mahmoud. This team is really something special, keep it up.
5/5
I can not praise Hawes & co enough, especially mr Michael Gibson who took my property on, initially a simply straight forward sale, no chains etc.. but he went the extra mile on every occasion with each and every unexpected turn of events, anyone of which would have each been capable of terminating the process. I was overcome with the stresses they presented but he kept me focused n assurances that nothing was impossible. He was right. His help was invaluable under the hurdles presented to us one what proved insurmountable to many. Me especially included, as I had spent years in the same business, both locally n in the West end of London. Never, throughout my whole career have I met such a property consultant so willing and able to make it happen contributing many out of hours time n energy on my behalf.
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The Trusted Agent 2026 results for Hawes & Co, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
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Surbiton (67 Victoria Road) has the most, with 937 reviews rated 4.8 out of 5, followed by Raynes Park with 568.
The five Hawes & Co offices, by town:
Yes. In The Trusted Agent 2026 awards, Surbiton won Gold, Surbiton won Trusted Agent and Raynes Park won Trusted Agent.