Trusted Agent profile · Greater London
★★★★★
2,228 reviews across 5 offices and 2 platforms
Hawes & Co has five offices, in Surbiton (two offices), Raynes Park, Wimbledon and Wimbledon Village (Greater London). Together they have 2,228 reviews on two platforms, rated 4.8 out of 5 overall.
Hawes & Co's five offices, most reviewed first. Each has its own page.
Showing 1,628 reviews on Google only. Show every review
5/5
GoogleI’m not a current client of Hawes & Co as I live out of the area, however Michael provided me with some great advice!! Fantastic service ! Highly recommended
Dear Alanna, thank you for the super review! Best wishes, Max
5/5
GoogleFantastic service from start to finish - we were amazed at how quickly we were able to complete our purchase. Special thanks to Liana for supporting us at every stage of the process.
Dear Alex, it's great to hear all went so well! Best wishes, Max
5/5
GoogleWe found Hawes & Co to be helpful and pleasant to deal with. They were very diligent in pushing things on when needed.
Dear Dan, many thanks for your lovely review we are so pleased that we could offer such a positive service to you
5/5
GoogleAmazing service. I have been renting out my flat for a number of years and the service that I received from Max was absolutely delightful. I would highly recommend for anyone looking for an letting agent it Surbiton
Thanks Akshay, we're delighted you had such great service! Best regards, Hawes & Co!
5/5
GoogleMichael Gibson of Hawes & Co was very helpful and professional in assisting us with the sale of our house in Surbiton.
5/5
GoogleCould not have been nicer or more accommodating. Michael re-prioritised his afternoon at short notice to fit in with my limited availability and gave some excellent advice which will be most useful. Would highly recommend.
5/5
GoogleMay this message offer a very special thanks to Michael Gibson from Hawes and Co, based in Surbiton. He is a gentleman and scholar and over several months has been enormously helpful.
5/5
GoogleWe would highly recommend Michael, he was absolutely amazing, he was professional courteous and extremely helpful. He kept us well informed throughout all viewings and feedback. Thank you!
Dear Jilly, thank you for the great review! BW, Max
5/5
GoogleMichael has been showing us a few properties. He has excellent knowledge of the area and industry. Cant wait to buy our first property with him.
Dear Ray, thank you very much for the super review! Best wishes, Max Chapman
5/5
GoogleWe recently bought a lovely house through Hawes & Co. Michael and Greg in the office were really on top of things ensuring the purchase went through smoothly.
Dear Siobhan, many thanks for your review we are very pleased to hear you have had such a good experience with Hawes & Co, we will pass on your kind words to the team.
5/5
GoogleI would happily recommend this estate agent, Micheal especially was incredibly helpful, patient and would go the extra mile for us. Hawes & Co are an estate agent we would definitely use again!
Dear Hannah, thanks very much for the super review! Best wishes, Max Chapman
5/5
GoogleHawes and Co. Surbiton have been very helpful and accommodating throughout our move. Sarah in particular has provided professional support and advice throughout which made the whole experiences easier and more enjoyable. Thank you
Dear Claire, thank you for your fantastic review. Its great to hear that Sarah and the team at Hawes, Surbiton were so great! Best regards, Max
5/5
GoogleThanks Michael for such an informative and friendly viewing. The humour didn't go a miss either! Greg - you were very charming, approachable and incredibly helpful on our second viewing! Thanks to the Hawes and Co team
Hi Nisha, thank you very much for the great review. It's nice to hear that dealing with an estate agent can be a great experience. Best wishes, Max
5/5
GoogleI rented my first flat in UK with Hawes&Co Lettings and my experience with them was very nice and smooth and I will like to thanks to Joe Stevens for his impeccable service.
5/5
GoogleAnother deal successfully though thanks to the help of Michael Gibson at Hawes & Co! Always ready to help and assist over and above to get the deal through and in a most friendly and professional manner! Looking forward to the next time!
5/5
GoogleI have been very impressed with the professionalism and integrity of the team at Hawes in Surbiton. Particularly Liana who has always been very helpful and straight. I would not hesitate in recommending them.
1/5
GoogleTerrible experience. Very discriminating, both the company and the appalling credit referencing company they used. We had 6 weeks to move out of our current property, and because we had been through hawes and co-before, and rented flawlessly we decided to go through them again. We found a property that we really liked and we went to look at it and put in an offer. We did everything we were asked to do and because Hawes and co use a terrible credit referencing company called ‘legal for landlords’ we were eventually turned down for absolutely no reason whatsoever. I was completely discriminated against because I’m self-employed and have a number of regular jobs as a self-employed person. In the last year I earned £46,000 and my fiance and £19 1/2 thousand pounds, but they would only take six months of bank statements and assumed what I earned over the course of the year instead of looking at a years bank statements. They told me I have only had 22,000 but refused to look at it any further. If they had looked at the other six months to see exactly what I had earned they would have seen the exact amount. They found a CCJ on my fiance‘s credit file that we knew nothing about, and we called the court to find out what it was. The court confirmed this should not have been on his credit file and it is being removed and a letter was sent to prove this, but they refused to look at it and rejected us anyway. This company is rude, Unwilling to listen and unwilling to be objective in any way, even though self employed people’s cases can be different. This whole process took them nearly 3 weeks leaving hardly any time to find a new property and almost left us homeless. It took them two weeks to tell me they needed a second lot of bank statements from me. Two weeks! when we could have been sorting things out but they didn’t bother to tell us. Considering I am in a wheelchair right now and have had an accident and pending a brain procedure, I could’ve done without this level of stress which left both myself and my fiancé nervous wrecks. Also told me my guarantor did not qualify. Despite having over £100,000, some in money, some in stocks and shares she did not qualify because she did not have £17,000 just sat in a current account for 30 days. What a ridiculous load of rubbish. Who keeps £17,000 In the current account! I don’t understand why hawes and co use this horrible, discriminating, unprofessional referencing company, who discriminate good to people for no reason. I could go on and on about the problems I had with hawes and co but you would be reading for a long time. We did not feel respected by them, we feel that a lot of things were not told to us about what was going on and we were misinformed. I have sent an email to them complaining about the situation, but I have been competely ignored. I am appalled by the way we were treated there. I suggest a good professional company in Surbiton you go through chancellors. Smooth, polite and caring and we feel like valued customers.
Dear Mimi, we are very sorry that you feel so let down by Hawes & Co and in particular the credit reference company we use. We always aim to give the best customer service and work with our clients, no matter what their circumstances might be. We would very much appreciate your time to discuss in full your experience if not to help you find a new property but to help us to improve our services going forward. Please can I ask you contact us directly at your earliest convenience on 020 8390 6565. We look forward to talking to you.
5/5
GoogleReally good lettings agency with professional staff always happy to help. As soon as we moved to our new house Charlie helped us getting every little thing that needed to be fixed sorted. Always available to reply to all our queries and find solutions to any problem.
Dear Monica, we are so pleased to hear you have and such a positive experience and we are continuing to be on hand with anything you need.
5/5
GoogleBest Professional Agency. Our special thanks to Max Etheridge for his excellent service served with compassion and motive to help achieve the best for the people he comes in contact with. He is A Great asset and credit to Hawes and Co.
Dear Maria, thank you very much for your lovely review! Its great to hear! Best wishes, Max Chapman
5/5
GoogleI write to express my considerable gratitude to Hawes and Co and in particular Michael Gibson at the Surbiton Branch for his considerable help and equally importantly hospitality. He has made dealing with an estate agent a pleasurable experience.
5/5
GoogleMichael Gibson helped us make the sale of our mother's property as smooth as possible. I wouldn't hesitate to recommend his friendly and professional services. Many thanks.
Dear Mr Damerham, thank you very much for the kind review. Best wishes, Max Chapman
5/5
GoogleExcellent advise and attention from Michael Gibson at Hawes & Co. Kept us abreast of developments and looked after the post and property in our absence. Ultimately led to a good sale. All staff at the agency are helpful and attentive.
Dear Andrew, thank you very much for the super review! Best wishes, Max
5/5
GoogleLiana was excellent. She kept me informed, gave feedback to all the viewings and was very proactive. She sold my property quickly and for a price i was happy with . She did exactly what she promised. Would happily use this estate agents again.
Dear Mel, thank you very much for the lovely review! Best wishes, Max
5/5
GoogleHawes and Co made the purchase of our home in Thames Ditton as easy as possible and were great to deal with throughout the process. Lovely team and would definitely consider using them if we were to sell in the area.
Dear Vince, many thanks for your review we are very pleased to hear you have had such a good experience with Hawes & Co, we will pass on your kind words to the team.
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The Trusted Agent 2026 results for Hawes & Co, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
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Surbiton (67 Victoria Road) has the most, with 937 reviews rated 4.8 out of 5, followed by Raynes Park with 568.
The five Hawes & Co offices, by town:
Yes. In The Trusted Agent 2026 awards, Surbiton won Gold, Surbiton won Trusted Agent and Raynes Park won Trusted Agent.
