Trusted Agent profile · Greater London

Hawes & Co estate agents in Surbiton, Raynes Park, Wimbledon and 1 more

4.8

★★★★★ Excellent

2,229 reviews across 5 offices and 2 platforms

www.hawesandco.co.uk

Hawes & Co has five offices, in Surbiton (two offices), Raynes Park, Wimbledon and Wimbledon Village (Greater London). Together they have 2,229 reviews on two platforms, rated 4.8 out of 5 overall.

Google logo

4.8 / 5

1,632

Reviews on Google

All 5 offices

Trustpilot logo

597

Reviews on Trustpilot

All 5 offices

Our offices

Hawes & Co's five offices, most reviewed first. Each has its own page.

Reviews on Google

Showing 1,628 reviews on Google only. Show every review

5/5

Google

All staff whom I worked with during my property purchase have been highly professional and helpful. Highly recommend.

J · 6 February 2022 · Hawes & Co Surbiton

Agent replied · 6 February 2024

Dear J Zhu, thank you for the kind review. We are so glad to hear that the team at Surbiton provided you with excellent service. Best Wishes, Lydia Pickard (Hawes & Co).

5/5

Google

Started my house hunt, Michael from Howes & Co is a great guy and really helpful to provide me all required informations that I wanted to know to start this process. Keep it up guys :) :)

Palash · 6 February 2022 · Hawes & Co Surbiton

Agent replied · 6 February 2024

Thanks for the great review! Best wishes, Max Chapman (Hawes & Co)

5/5

Google

Couldn’t be more happier with the end result in which wouldn’t of been possible in the slightest if it was not for Miranda, Fraser and Max. Thanks guys, keep smashing it.

Sam · 6 February 2022 · Hawes & Co Surbiton

Agent replied · 6 February 2024

Hi Sam, a massive thank you for the five star review. We're so pleased your experience was made easier by Miranda, Fraser and Max. Best Wishes, Lydia Pickard (Hawes & Co).

5/5

Google

Dovy was helpful through every step of the property purchase. All my enquiries were responded too within a couple of hours, and his effort made the (already very stressful) process much less stressful than it could've been.

Jonathan · 6 February 2022 · Hawes & Co Surbiton

Agent replied · 6 February 2024

Hi Jonathan, thank you very much for the kind review. We are so pleased that your experience was positive, and was made less stressful for you - with Dovy's best efforts! Best Wishes, Lydia Pickard (Hawes & Co).

4/5

Google

This estate agent was professional and responsive, calls were returned promptly and information was forthcoming. They followed a long and complicated sale through with tenacity and overall we are pleased with the service.

Winnie · 6 February 2022 · Hawes & Co Surbiton

Agent replied · 6 February 2024

Dear Winnie, thank you very much for the lovely review. We are glad you are satisfied with the service - its very important to us! Best Wishes, Lydia Pickard (Hawes & Co).

5/5

Google

Really great service from the sales team at Hawes in Surbiton. Dovydas and Liana were professional, helpful, and kept me fully informed at every stage of the sales process. Many thanks!

Michele · 6 February 2022 · Hawes & Co Surbiton

Agent replied · 6 February 2024

Hi Michele, thank you very much for the lovely review. We are delighted that you received excellent service from both Dovydas and Liana at the Surbiton office. Best Wishes, Lydia Pickard (Hawes & Co).

5/5

Google

Recently rented a flat via Hawes & Co, it was an excellent experience! Max was very helpful through the whole process, and kept us updated at every stage of the rental. Felt very well looked after during the move, thank you Max & Hawes & Co!

Miranda · 6 February 2022 · Hawes & Co Surbiton

Agent replied · 6 February 2024

Thanks very much for the super review! Best wishes, Max Chapman (Hawes & Co)

5/5

Google

Myself and Lynne would highly recommend Max and the lettings team and Hawes and Co Surbiton branch. We had contacted several letting agents in the area and Max was by far the most attentive to our needs and the whole process of finding a flat only took 2 weeks. Many thanks Max and the whole team.

Samuel · 6 February 2022 · Hawes & Co Surbiton

Agent replied · 6 February 2024

Dear Samuel, it's lovely to hear! Best wishes, Max Chapman (Hawes & Co).

5/5

Google

We recently rented a flat through Hawes & Co, the process was very easy and communication was excellent. Max helped us secure the perfect place and we were able to move in very quickly thanks to him. We are very grateful for the help from Max and Hawes & co along the way.

Finn · 6 February 2022 · Hawes & Co Surbiton

Agent replied · 6 February 2024

Thanks Finn, that's great to hear! Best wishes, Max Chapman (Hawes & Co)

1/5

Google

I would strongly advise against Hawes & Co. They lured us to instruct them by overvaluing our flat. They then failed to produce a single viewing in the space of four months, even after lowering the price. We instructed another agent and had a vewing within a week. Then more and more viewings poured in, offers soon after, and we now have a buyer. In the mean time, the agent at Hawes & Co left and we were not even informed: nobody was looking after us for god knows how long. When we phoned in, all they cared about was to keep us on their book without doing any work to try and sell our flat. When I decided to give them notice, It took a week for me to speak on the phone to the branch manager, Sarah Walker, as clearly nobody cared. I later emailed her with a question, and to this day, over a month later, I still haven’t had a reply. In a nutshell, we wasted much time because of them, and their lack of courtesy really puts them to shame. There are many much better estate agents in Surbiton, so do avoid Hawes & Co.

Clement · 6 February 2022 · Hawes & Co Surbiton

5/5

Google

I recently used Hawes & Co to sell my property in Surbiton. What initially started as a quick process turned into a surprisingly lengthy one due to issues out of our control further up the chain which resulted in considerable stress. Throughout I felt Hawes & Co were professional and, whilst they had the relationship with myself as the vendor, were also able to offer me objective advice. I found their fee structure competitive and transparent. The quality of the marketing and photos were absolutely excellent. Of particular note are Sarah Walker and Michael Gibson - both possess excellent local knowledge and Sarah particularly went above and beyond to ensure the sale went ahead. I wouldn't hesitate to recommend.

Lindsey · 6 February 2022 · Hawes & Co Surbiton

Agent replied · 6 February 2024

Dear Lindsey, thank you for the super review. It's great to hear! Best wishes, Max Chapman (Hawes & Co).

5/5

Google

Rating only, no written review.

Sally · 6 February 2022 · Hawes & Co Wimbledon Broadway

Agent replied · 6 February 2024

Many thanks! Max Chapman (Hawes & Co)

5/5

Google

Rating only, no written review.

Elinor · 6 February 2022 · Hawes & Co Wimbledon Broadway

Agent replied · 6 February 2024

Thanks very much! Best wishes, Max Chapman (Hawes & Co)

5/5

Google

I cannot thank Paul Mannell enough for his professionalism, responsiveness and moral support in selling my property! I would highly recommend Hawes and Co to anyone.

Nooreen · 6 February 2022 · Hawes & Co Wimbledon Broadway

Agent replied · 6 February 2024

Dear Nooreen, thank you very much for the super review. It's great to hear! Best wishes, Max Chapman (Hawes & Co).

5/5

Google

Misha and the team at Hawes & Co were awesome throughout the whole process of my property sale 👍🏼💯 Misha was more than helpful throughout and was someone that I could trust for honest, constructive advice at all times - which was often needed 🤦‍♂️! It was a challenging transaction, during challenging times, but Misha was calm, empathetic and pro-active throughout. I had a great experience with these guys; thanks for all the support and hard work 🙏🏼✨

Dave · 6 February 2022 · Hawes & Co Wimbledon Broadway

Agent replied · 6 February 2024

Dear Dave, thank you very much for the amazing review! It was great to read! Best wishes, Max Chapman (Hawes & Co)

5/5

Google

Stephen was very helpful and transparent throughout, keeping us informed regularly and was always available. A very positive experience.

Nick · 6 February 2022 · Hawes & Co Wimbledon Village

Agent replied · 6 February 2024

Dear Nick, thank you for the super review. It's great to hear! Best wishes, Max Chapman (Hawes & Co).

5/5

Google

Buying a home is often your most significant purchase. You want experience, solid advice, and someone who knows how to shepherd you through one of life’s most stressful experiences. That’s why we commissioned Hawes (Wimbledon Village). Stephen Ashby handled our sale and purchase, and with nearly three decades in the real estate game, he expertly guided us through the entire process. No question was too small or insignificant. And when push came to shove with negotiations, and handling unresponsive surveyors and solicitors, Stephen showed grit and never lost his sense of humour. Hawes summed up? Professional. Efficient. A joy to work with. Five stars.

Mandy · 6 February 2022 · Hawes & Co Wimbledon Village

Agent replied · 6 February 2024

Dear Mandy, thank you kindly for the glowing review! We are so glad to hear you had a great experience with Stephen and the Team! Best Wishes, Angus Macleod (Hawes & Co)

5/5

Google

This was our first house purchase and Liana was on the other end of the phone to answer any questions from the outset. Throughout a tricky process she kept us informed and helped navigate our way through to exchange. Sarah was also a great help. Would highly recommend Hawes & Co Surbiton.PositiveResponsiveness, Professionalism

Rhian · 12 December 2021 · Hawes & Co Surbiton (67 Victoria Road)

Agent replied · 16 June 2024

Dear Rhian, thank you for the super review, it's lovely to hear! Best wishes, Max Chapman (Hawes & Co).

5/5

Google

I had a few viewings with Stephen Ashby and he's one of the most knowledgeable, helpful, and professional agents I've met in the UK. I did not purchase the property, but if I were to sell or buy a property I would love to work with Stephen again.PositiveResponsiveness, Professionalism

Christiane · 27 August 2021 · Hawes & Co Wimbledon Village

Agent replied · 6 February 2024

Dear Christiane, thank you for that. It's lovely to hear! Best wishes, Max Chapman (Hawes & Co).

5/5

Google

Stephen provided a very professional service during the sale of my late mothers house in the Village. During what were very testing circumstances he demonstrated plenty of patience, skill and understanding (not to mention humour!) in achieving the sale. Thank you Stephen and Hawes & CoPositiveProfessionalism

Anthony · 27 August 2021 · Hawes & Co Wimbledon Village

Agent replied · 6 February 2024

Dear Anthony, thank you for the super review, it's great to hear! Best wishes, Max Chapman (Hawes & Co)

5/5

Google

I would highly recommend Hawes & Co, Wimbledon Village. The service by Stephen Ashby and the rest of the team was outstanding. I was a seller, and during the process, they were very responsive - in liaising with all parties involved and always kept me informed. Thank you Stephen.PositiveResponsiveness, Professionalism

Vanessa · 27 August 2021 · Hawes & Co Wimbledon Village

Agent replied · 6 February 2024

Dear Vanessa, thank you very much for the super review. It's great to hear! Best wishes, Max Chapman (Hawes & Co).

5/5

Google

We recently did our first purchase with Hawes & Co. During which time, Stephen Ashby provided a very professional service. He was very helpful and answered all the questions in a timely fashion. This enabled a pleasantly smooth purchase. We are very grateful for the help Stephen offered!PositiveResponsiveness, Professionalism

Sabrina · 27 August 2021 · Hawes & Co Wimbledon Village

Agent replied · 6 February 2024

Dear Sabrina, thank you for the kind feedback. Best wishes, Max Chapman (Hawes & Co).

5/5

Google

Hawes in Wimbledon Village have recently sold my house for me and in difficult times with Covid etc, it all went through relatively smoothly. With the help of Stephen Ashby and his huge amounts of experience in the property market we overcame various minor issues that always crop up in a sale. I would definitely recommend Hawes in the future to anyone wanting to market their property.PositiveResponsiveness, Professionalism, Value

Debbie · 27 August 2021 · Hawes & Co Wimbledon Village

Agent replied · 6 February 2024

Thank you Debbie, for the super review. It's great to hear! Best wishes, Max Chapman (Hawes & Co).

5/5

Google

Huge thanks to Stephen and Malcolm of Hawes & Co who, despite the trials of Covid, helped us to sell the family home in Wimbledon Village earlier this year. Marketing the property during these tough times, their experience, professionalism, local knowledge and realistic advice on price achieved a good sale within three months - and their good humour and positivity kept us going even when things were not looking too hopeful! An outstanding service provided by two great professionals, I would strongly recommend them to anyone planning to buy or sell in the Wimbledon area!PositiveResponsiveness, Professionalism, Value

Mary · 27 August 2021 · Hawes & Co Wimbledon Village

Agent replied · 6 February 2024

Dear Mary, thank you very much for the super review. It's great to hear! Best wishes, Max Chapman (Hawes & Co).

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Awards

The Trusted Agent 2026 results for Hawes & Co, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

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Questions about Hawes & Co

Which Hawes & Co office has the most reviews?

Surbiton (67 Victoria Road) has the most, with 938 reviews rated 4.8 out of 5, followed by Raynes Park with 568.

Where are the Hawes & Co offices?

The five Hawes & Co offices, by town:

Has Hawes & Co won any awards?

Yes. In The Trusted Agent 2026 awards, Surbiton won Gold, Surbiton won Trusted Agent and Raynes Park won Trusted Agent.

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