5/5
Absolutely fantastic experience in getting a rental property from a team of Sara and Rosie. Would definitely recommend them!

Trusted Agent profile · Greater London
★★★★★
2,228 reviews across 5 offices and 2 platforms
Hawes & Co has five offices, in Surbiton (two offices), Raynes Park, Wimbledon and Wimbledon Village (Greater London). Together they have 2,228 reviews on two platforms, rated 4.8 out of 5 overall.
Hawes & Co's five offices, most reviewed first. Each has its own page.
Showing 1,628 reviews on Google only. Show every review
5/5
Absolutely fantastic experience in getting a rental property from a team of Sara and Rosie. Would definitely recommend them!
5/5
Richard oversaw the sale of my home personally, from providing insightful information on the valuation, honest feedback from viewings, we went under offer in three weeks and exhcnaged in two months, Richard remained in constant contact to the entire time. Cannot recommend the Hawes team enough
5/5
We recently bought a House advertised by Hawes and Co in Surbiton . Throughout the entire process Chloe and Sarah were very helpful from our initial viewing, to arranging additional visits. I would recommend them for their friendly and professional and helpful attitude. On a personal note - Thank you Chloe
5/5
My experience with Hawes & co was fantastic, thanks to Sara's outstanding assistance. She went above and beyond to address all my needs and concerns. Sara kept me in the loop the whole process and dealt with everything promptly and effectively. I highly recommend them!
5/5
After a fall through buying a different property with another agent we contacted Hawes & Co Surbiton to see if they had any similar properties as our mortgage product was about to end. We spoke with a lovely lady by the name of Liana, who told us her Manager Richard had just been out to value a property that fitted our description. Hawes and Co arranged a one-off viewing for us before it went live online, we loved it, offered , and had it accepted without it going to market. Fast forward 8 weeks we exchanged and completed. Tremendous amount of gratitude to the Surbiton team for finding us a home.
5/5
Paul was really helpful and diligent - would highly recommend.
Hi Robert, thank you for taking the time to leave a great review. We are very pleased to hear that Paul was really helpful and diligent! Best Wishes, Amy Taylor (Hawes & Co)
5/5
We dealt with Hawes & Co as purchasers. The service was faultless. Paul Mannell was professional, friendly, helpful, but also a genuinely calm and experienced presence throughout the whole process. Would highly recommend.
5/5
Excellent service from Marcus at Hawes and Co. Was great throughout the process, got me a great selling price in a difficult market. Highly recommended!
Hi Jake, thank you for taking the time to leave a great review. We are very pleased that he provided you with an excellent service throughout the process! Best Wishes, Amy Taylor (Hawes & Co)
1/5
Highly disappointing service from H&Co. Selling a property which H&C initially undervalued (by over 20% compared to the average given by other estate agents!) which should have been the sign to go elsewhere... Resolved this, and had the property on the market with H&C for almost 6 weeks and they failed to secure a single viewing in that time. In fact, I managed to arrange one myself through a work colleague before they had arranged any (which they failed to ever do). After a severe lack of communication from the branch, I followed up only to find that the allocated sales rep had left the business ~2 weeks prior and H&C had not informed me, nor allocated the sale to another agent! Cancelled the arrangement with absolutely no fight from H&C to improve the service - just gave the impression of giving up at the first opportunity - perhaps out of embarrassment. Positives: Commission for sales is at the lower end, but from my experience with H&C, you get what you pay for...
Dear Mr Flaherty, I was very sorry to read your review. Clearly the marketing of your property has not gone as well as expected. We will look at this again, to make sure that lessons are learnt. Wishing you all the best with the future marketing of your property. Kind regards, Max Chapman (Managing Director, Hawes & Co).
5/5
John and Marcus were a pleasure to work with. We were selling our property from afar and they went above and beyond in their duties to help us. Professional and personal service. Communication was always timely, helpful, and kind. Thanks again.
Hi Jackie, thank you for taking the time to leave an amazing review. We are very pleased to hear that John and Marcus went above and beyond! Best Wishes, Amy Taylor (Hawes & Co)
5/5
I'd recommend Hawes & Co as an excellent company to let property with. Attentive, client focused and sort any issues promptly. I've found them as a company, and individuals such as John Adams great to with, which is why I have been with them a number of years.
Hi Mark, thank you for taking the time to leave a wonderful review. We are very pleased that you have been with us a number of years and that we are attentive, client focused and sort any issues out promptly. John will also be very pleased to see this! Best Wishes, Amy Taylor (Hawes & Co)
5/5
We are just completing on our house sale with Hawes & Co. Having not sold for many years my past experiences have not been great. But Paul Mannell has been exceptional. He has taken us under his professional wing and helped us immeasurably through this process (which has been rather drawn out). His recommendations have also been first rate. I cannot fault the professionalism and personal attention of this company and would highly recommend them.
Dear Susie, thank you for taking the time to leave a wonderful review. We are very pleased to hear of Paul's professionalism during the sale of your house, not forgetting his help and recommendations. I'm sure he will be very pleased to hear this too! Best Wishes, Amy Taylor (Hawes & Co)
5/5
When you deal with Hawes you wonder how estate agents ever get a bad name. We used them in 2023 for the sale of our property and we purchased another at the same time for which they were the agent. At all times they were highly professional and helpful. They communicated regularly and were always responsive. The advice they gave about the marketing, pricing and negotiation of the sale of our property was invaluable. Highly recommended.
Hi Paul, thank you for taking the time to leave a wonderful review. We are very pleased to hear that the team in the Broadway office were professional and helpful, communicated regularly and always responsive! Best Wishes, Amy Taylor (Hawes & Co)
5/5
I was shown around a property nearby by Ben who was very nice and friendly
5/5
Damian was excellent throughout the transaction, consistently displaying professionalism and keeping me well-informed. I highly recommend him.
5/5
Really good to deal with during our property search. We attended a few viewings with Mawara who was really helpful, patient & knowledgable about the properties.
5/5
I had a great experience with Damian, John and Ben. They were very professional, attentive, caring, knowledgeable and truly dedicated to giving me all the information I needed and helping me to find the best place for me. I would highly recommend them to anyone. Thank you!
5/5
Damian of Raynes Park office showed a property to me this morning, very good manner and presentation style. Not pushy, left me to my own analysis, but fed in useful information based on experience when asked.
5/5
Great estate agent, efficient, effective and excellent, Damian is a top communicator and negotiator, I admire his honest no nonsense approach, well done, keep it up!
5/5
I was very impressed with Mawara Kazim from Hawes and Co. I had a viewing with her and she was very friendly and professional. She answered all my questions and gave me very useful tips for future viewings.
1/5
If you are trying to rent a property avoid this office and especially the letting negotiator Katie . She is too unprofessional, unhelpful, and she keeps lying to you .she never responds to your emails and phone calls. I was trying to arrange a viewing or a video because I wasnt living in London and it was an nightmare with her. Firstly she cancelled my first viewing at the last minute and I was going to London from far ,lost tickets and money then I was trying to rearrange a viewing or to get video and she was unresponsive on my phone calls,emails as the only thing she knows to do better.i managed to get through with her at the end and she said she would call me on Monday 18th of March this week at 2 o'clock for a video call or to send me a video .I'm still waiting .The management should check her unprofessional behavior .
5/5
Damian Anderson is a breath of fresh air, he truly took my property on as if it was his own! His caring personable nature added to his attention to detail and professionalism certainly played a massive part in the sale of my flat...
5/5
I had an outstanding experience with Kieran Tsolakis while negotiating a property as a tenant. What I appreciated most was Kieran’s attention to detail. He was on top of everything, from scheduling viewings to ensuring all the paperwork was in order. Plus, he was always available to answer any questions I had, which were a lot and this really put my mind at ease. Kieran’s communication was prompt and informative, addressing any concerns I had promptly. If you're looking for a letting agent who goes above and beyond for their clients, look no further than Kieran. He truly exceeded my expectations, and I wouldn't hesitate to recommend him to anyone in search of their next rental. Thank you Kieran!
5/5
I would to express my gratitude to Kieran for making this whole process smooth and easy since day one,he was always on top of giving me support all through out and providing me with all relevant information I need to know. I will be always grateful for your hardwork and passion in your field of expertise ,and hope you continue to help more individual in the future. And for the rest of the people at Hawes &Co Estate agents ,thank you so much.
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The Trusted Agent 2026 results for Hawes & Co, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
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Surbiton (67 Victoria Road) has the most, with 937 reviews rated 4.8 out of 5, followed by Raynes Park with 568.
The five Hawes & Co offices, by town:
Yes. In The Trusted Agent 2026 awards, Surbiton won Gold, Surbiton won Trusted Agent and Raynes Park won Trusted Agent.