Trusted Agent profile
★★★★★
824 reviews across 2 offices and 3 platforms
haus has two offices, in Sheffield and Leeds. Together they have 824 reviews on three platforms, rated 4.7 out of 5 overall.
746
Reviews on Google
All 2 offices
68
Reviews on Facebook
All 2 offices
10
Reviews on Trustpilot
All 2 offices
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haus's two offices, most reviewed first. Each has its own page.
The Trusted Agent 2026 results for haus, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Showing 738 reviews on Google only. Show every review
1/5
Googlewouldn't trust these guys to put the tenants needs first. They certainly don't play fair. We agreed yesterday we would sign for a property after work today. by which time they'd already agreed for another pair to sign for it and then told us they had given it to someone else.
2/5
GoogleWe found a beautiful apartment with the help of Haus. There were times it felt we weren't properly informed about all the necessary steps to be done before being able to move in, but they are prepared to answer your questions when needed and will try to help you when necessary.
Hi Charlotte, Thank you for your feedback, we'll take that on board for the future. I'm pleased that we were able to find you such a nice flat! I hope you're settling in nicely!
1/5
GoogleTerrible Experience - Wanted a property with Haus because of the positive reviews. Arranged a viewing and the agent, Rosie, couldn't really be bothered. Gave one word answers and was fed up after 15 minutes. Also, I'm not sure we entered one of the properties with the tenant's consent or knowledge, as they weren't present and it seemed the agent picked this property moments beforehand. This was worrying, as they would happily do this in any property that I rented. I'll take my business elsewhere.
Hi Bob, Thank you for your feedback. I'm sorry that you didnt have a positive experience with Haus. To reassure you, all properties that we attend on viewings are always given notice. We'll take your feedback on board for the future. Thanks, Haus!
4/5
GoogleAmazing service. After months of searching for a student house, we found one with Haus that was perfect. They're great with queries and very friendly and cooperative, especially with first-timers. So pleased.
Hi Taunie, Thanks for your review. We're happy we could help!
5/5
GoogleRating only, no written review.
Hi Kirsty, Thanks for your review.
4/5
GoogleRating only, no written review.
Hi Hannah, Thank you for the review.
4/5
GoogleRating only, no written review.
Hi Charlie, Thanks for leaving your review.
5/5
GoogleRating only, no written review.
Hi Shadab, Thanks for your review!
1/5
GoogleHate them, scammed us big time.
Hi Darywn, Thanks for your review. I'm sorry to learn that you were not happy in one fo the two properties that you rented from us over two years. If you would like to get in touch and let me know if there is something that I could help with then you can do on info@haus-properties.com. Thank you
5/5
GoogleSuper easy to work with and quick to get everything sorted. Would happily recommend to anyone.
Hi William, Thanks for your review. Really pleased we could help you find your new home!
5/5
GoogleReally friendly staff and an easy sign up process with no fuss! Can't wait to move into my new place!
Hi Sam, Thanks for your review!
4/5
GoogleThese guys are great! Very quick to reply to any queries sent via email and also very eager and friendly when it comes to understanding the nitty gritty details in paperwork and contracts.
Hi Katy, Thanks for your review. We're happy we could help you find your next home!
5/5
GoogleOut of all letting agents I've dealt with, Haus Properties are the most competent. I've never had any issues with them, and the team is super friendly. Highly recommend.
Thanks for the review Mosiah. Glad we could help!
4/5
GooglePleasant staff who are happy to help you. Managed to find a property two years running with this company! Much less stressful than other student letting agents in the Leeds area.
Hi Evie, Thanks for your review. We're happy your staying with us for a second year!
5/5
GoogleVery helpful in choosing the right house for me and my flatmates and made the whole process very easy and simple for first time house owners. Perfect company for students who know little about renting a house or in general people who are buying a house for the first time.
Hi William, Thanks for your review! Great that we could help you find your new home!
5/5
Googlewe have been letting a student property for the last year and I couldn't recommend haus more strongly! they are very helpful with any issues and queries and were quick to respond to anything. when we decided to resign, it was quick and easy with little hassle. would recommend to anyone in leeds looking for a student house!
Hi Lucy, Thanks for your review! Really pleased that you're staying on for another year! Thank you
5/5
GoogleHad a fantastic experience, haus were professional, helpful and gave guenuine opinions. We found our house as a recommendation from them, it wasn't what we originally were looking for but it turned out to be perfect! Couldn't recommend them enough, quick easy and perfect for busy students!
Hi Sophie, Thanks for your review. We're happy we could help!
5/5
GoogleWe had a really great experience signing with Haus, they were the only agent to go above and beyond to help us and make sure we were happy with our chosen property and the letting agreement. It was hard to find an agent for young professionals not wanting to rent on a student contract and we are very pleased with Haus.
Hi Eleanor, Thanks for your review. We're really pleased that your're happy!
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Sheffield has the most, with 520 reviews rated 4.9 out of 5, followed by Leeds with 304.
Yes. In The Trusted Agent 2026 awards: haus, Sheffield won Gold.
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