haus estate agents in Sheffield and Leeds

★★★★★ 5/5

Google

Thank you, especially to Kennedy, who was fantastic at helping us to secure a rental recently. Kennedy explained everything very clearly :)

Phoebe · 25 August 2023 · Haus Sales and Lettings

★★★★★ 5/5

Google

The viewing was very smooth, and Lesia was very friendly and extremely informative.

Sushma · 25 August 2023 · Haus Sales and Lettings

★★★★★ 5/5

Google

Kimberley was excellent with my viewing, kind and professional with all the information I could ask for

Molly · 25 August 2023 · Haus Sales and Lettings

★★★★★ 5/5

Google

it's very nice to talk with Lesia and the service team. Always easy to connect with. Overall very nice experience.

Lucas · 25 August 2023 · Haus Sales and Lettings

★★★★★ 5/5

Google

Thanks Lesia for showing us around 3 flats and helping us through the process of signing our favourite! Very helpful and friendly 🙂 …

Louis · 25 August 2023 · Haus Sales and Lettings

★★★★★ 5/5

Google

Lesia was very helpful and swiftly replied to any emails. The whole process ran very smoothly from start to end.

Joseph · 25 August 2023 · Haus Sales and Lettings

★★★★★ 5/5

Google

Kimberly has been fantastic at guiding us through the process and helping us find our next place to live. Many thanks

Jonathan · 25 August 2023 · Haus Sales and Lettings

★★★★★ 5/5

Google

Kimberly has worked with me so far and has given quick and timely advice whilst making a very stressful search a lot easier with her friendly attitude

Adam · 25 August 2023 · Haus Sales and Lettings

★★★★★ 5/5

Google

Had a viewing by Kimberley she was very lovely and easy to talk to very good service and was very nice and polite really happy with her service thanks so much!

Paris · 25 August 2023 · Haus Sales and Lettings

★★★★★ 5/5

Google

Kimberly was very helpful. She was professional, gave clear detailed information, was patient and responded fast.

Ezinne · 25 August 2023 · Haus Sales and Lettings

★★★★★ 5/5

Google

Kimberley from HAUS has been an absolute star from start to finish. Kept me in the loop about everything, been helpful with my never-ending questions and been a delight to work with

Jessica · 25 August 2023 · Haus Sales and Lettings

★★★★★ 1/5

Google

Careful when Renting Here. Although the process with Haus is generally okay, as soon as contracts are signed your rented property is then managed by RNL Property Management also known as Red Door Lets Both companies listed have a terrible reputation across the board it doesn't take much googling to find that these companies had real protests outside the workplace. NEW TENANTS CHECK FOR EICRs

Jordan · 25 August 2023 · Haus Sales and Lettings

★★★★★ 5/5

Google

Had such a wonderful experience with Lesia, she was so friendly and informative and made the whole signing process stress free! Couldn’t recommend enough :)

Harriet · 25 August 2023 · Haus Sales and Lettings

★★★★★ 2/5

Google

Initially Haus were good, got everything sorted quickly and effectivley. Toward the end of the tenancy they took days to respond or didnt respond at all. Multiple failed call backs where they didnt even attempt to do so and just overall a very unsatisfying service, much more of a 'not our problem now' attitude whilst trying to resolve certain things towards the end of tenancy.

Jacob · 25 August 2023 · Haus Sales and Lettings

★★★★★ 5/5

Google

Excellent professional service. Quick at responding to emails. Kennedy was really lovely, very friendly and profesional, it has made my flat search a really easy and positive experience.

Kamila · 25 August 2023 · Haus Sales and Lettings

★★★★★ 2/5

Google

Be wary renting through Haus. Dealing with them directly is generally fine but once you’ve signed the contract they’ll pass you over to RNL who are a nightmare to deal with. The fact that RNL manage the property is seemingly deliberately obscured, as nobody who has done any research would willingly deal with RNL. Feels very sneaky and you’ll probably end up dealing with damp and mould in your home while the property management do nothing to help and blame the structural issues of the building on your lifestyle. Make sure you know who will be managing your property before you sign any contracts with Haus as you will not be dealing with the Haus office beyond the initial viewings

Natasha · 25 August 2023 · Haus Sales and Lettings

★★★★★ 5/5

Google

We were helped by Lesia today, she was really helpful at every step! Super friendly and willing to listen to and accommodate for our housing needs :) Thanks Lesia!

Anna · 25 August 2023 · Haus Sales and Lettings

★★★★★ 5/5

Google

Kimberly provided top notch service. She was punctual, helpful and professional throughout her encounter. The property shown was also as advertised.

Ugo · 25 August 2023 · Haus Sales and Lettings

★★★★★ 5/5

Google

Very smooth service! Was shown round the property by Kimberley who was lovely and answered all the questions we had. Once we decided on the place she took us through the application process straight away.

Elizabeth · 25 August 2023 · Haus Sales and Lettings

★★★★★ 5/5

Google

Just wanted to say thank you to the team at Haus and in particular Kimberley. Although two houses we looked at had offers accepted they were able to find me a new place within minutes!

George · 25 August 2023 · Haus Sales and Lettings

★★★★★ 1/5

Google

EDIT: Having now actually moved into my flat I’m changing my originally 5* review down to a 2. I’m aware that Haus doesn’t manage the property now that I’ve actually signed for it, but I really think they need to be taking a bit of responsibility for the properties they are letting out. I knew that RNL would be taking over the management of the property before move in day as I’d read previous reviews but I find it interesting that we’re not actually told this directly by Haus until right at the last minute, just as we’re handed the keys. I think it’s because they’re acutely aware that RNL is AWFUL, does not manage their properties effectively, or even at all and seem intent on giving everyone who’s moved into a property let my Haus the worst week of their lives. We arrived into our new flat as a young couple to open condom packets, weed baggies, broken sofas (one completely broken) broken beds, broken wardrobes, huge amounts of black bathroom mould and not a single ounce of professional cleaning done at all on the flat. Nobody have been to check it, not one single person from RNL, or even the landlord. I was homeless for a night for what exactly? If I could not have moved in the day previous, what exactly was being done? Obviously I kicked off quite royally at RNL who after 6 hours in the property finally sent a cleaning team over and by this time we were so tired and sick of waiting around that we just told them to do the bathroom and kitchen and leave us alone as we were desperate to get started moving in and cleaning ourselves. Altogether it was a pretty horrible experience, and one shared by pretty much everyone else in our building too, we met another young couple who couldn’t even stay in their flat the first night, they decided to go home instead. We were also promised Wi-Fi on move in, as this was signed with an agreed works form, but we were very much misled there as it turns out that the property manager has an office wifi in the basement that he’s trying to sell to an ENTIRE BUILDING for extra money at a higher expense than some genuine Wi-Fi companies. I’ve asked multiple times for a resolution to this issue, and we’ve been told that we need not pay that extra in our next rent payment but received nothing officially in writing and have not received any replies from RNL now further from my 7 calls on the day of move in. All in all an absolutely ridiculously mismanaged company, and Haus knows this and lets you sign away your money anyway. I actually think it’s evil, the way they take advantage of such young people who don’t know any better and are too scared to kick off. Can only speak on the experience of signing for a house currently as will be moving into a property signed with Haus in July. The experience has been great! Holly was absolutely amazing at finding me and my boyfriend the perfect flat, drove us to multiple viewings, put up with a lot of questions from us and had so much patience with us while we took the time to make our decisions and be picky! Thus far haven’t experienced any pressure to make hasty decisions, we really felt like the whole process was very easy and explained so well to us by Holly! Cannot wait to move in!

Josh · 25 August 2023 · Haus Sales and Lettings

★★★★★ 5/5

Google

Lesia has been so helpful in finding me and my partner a place, we contacted the agency for a different property that was already taken but Lesia has gone above and beyond to show us other availabilities and help us through the renting process.

Emily · 25 August 2023 · Haus Sales and Lettings

★★★★★ 5/5

Google

Despite not signing for a letting due to our own unforeseen circumstances, Kimberley was delightful to deal with and made my friend and I feel comfortable and well informed whilst viewing a property. A real professional and I wish her all the best

Katie · 25 August 2023 · Haus Sales and Lettings

★★★★★ 5/5

Google

Me and my flatmate had a wonderful experience with Kennedy from haus letting agency. She helped us secure a lovely flat and accommodated multiple viewings and was generally very helpful and kind. Would recommend!

Neha · 25 August 2023 · Haus Sales and Lettings