Trusted Agent profile

haus estate agents in Sheffield and Leeds

4.7

★★★★★ Excellent

824 reviews across 2 offices and 3 platforms

haus has two offices, in Sheffield and Leeds. Together they have 824 reviews on three platforms, rated 4.7 out of 5 overall.

Google logo

4.7 / 5

746

Reviews on Google

All 2 offices

Facebook logo

5.0 / 5

68

Reviews on Facebook

All 2 offices

Trustpilot logo

10

Reviews on Trustpilot

All 2 offices

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Our offices

haus's two offices, most reviewed first. Each has its own page.

Awards

The Trusted Agent 2026 results for haus, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews on Google

Showing 738 reviews on Google only. Show every review

5/5

Google

Haus homes have been amazing during our renting journey, Helen & the team have gone above & beyond for us with communication & helping us along the way. I would recommend them to anyone who needs their services! The best estate agents around!

Emma · 26 August 2023 · haus Sheffield

Agent replied · 25 August 2024

Thank you for taking the time to leave your review.

5/5

Google

Exceptional service from start to finish. Heather, Olivia and Julie worked superbly together to ensure all aspects of the buying process were communicated to us. When we needed some extra information, they made sure that we had everything. Thanks again.

Niall · 26 August 2023 · haus Sheffield

Agent replied · 25 August 2024

Thanks so much for your review, we hope you're enjoying your new home.

5/5

Google

A wonderful experience from start to finish. David and Mark kept me updated throughout the sale process and helped secure a fantastic price for my property. I would highly recommend Haus to anyone looking for a local estate agent who manage the entire sales process!

Jack · 26 August 2023 · haus Sheffield

Agent replied · 25 August 2024

Thank you for your review, Jack

5/5

Google

Olivia (Haus Sheffield) went above and beyond to facilitate our purchase. She was professional and friendly. More than happy to help with any queries. Our purchase had many unexpected twists that Olivia navigated with ease, liaising between solicitors, vendors and us. Thank you, we appreciate your hard work.

Mags · 26 August 2023 · haus Sheffield

Agent replied · 25 August 2024

Thank you Mags, we are delighted you had a great experience from haus. All the best for the future,

5/5

Google

The whole process from initially contacting Haus to sell my property through to completion I experienced the best friendly and professional service. The portal information available was a godsend, always updated, particularly when Solicitors were dragging their feet. Olivia; what can I say! Brilliant!She helped me through the process, always friendly and professional, keeping me updated and always available, she was the driving force in completing the sale. Thank you!

Catherine · 26 August 2023 · haus Sheffield

Agent replied · 25 August 2024

Thank you for your review, Catherine.

5/5

Google

I just collected the keys on a home purchase which took almost five months to complete but I could not have asked for a better estate agent in Heather to help support the process. Heather was extremely proactive in following up with me and the vendor and always keeping tabs on the progress. She was extremely quick in her work and turning around responses. More importantly she was very supportive and willing to chase the relevant parties to ensure we completed by the deadline. Thank you Heather for your support and I look forward to working with you and Haus Homes again in the future.

Pabilo · 26 August 2023 · haus Sheffield

Agent replied · 25 August 2024

That's great to hear! Thank you for your kind words.

5/5

Google

Haus looked after the letting of my flat and I can't praise them enough! Matt and Helen are amazing! They were always available to talk and answer my questions no matter how big or small and I was never waiting hours or days for a call back, five star customer service! It was also my first time renting a property and they made it so easy to follow and understand. I would highly recommend Haus to anyone.

Jack · 26 August 2023 · haus Sheffield

Agent replied · 25 August 2024

That's great to hear you have such a positive experience from our lettings team.

5/5

Google

My Partner and Myself bought our home with Haus, despite these people technically representing the seller of our now home Josh was so friendly and helpful. Any questions i had - even ones that he could have easily redirected to a potentially more relevant person he answered quickly and in a friendly manner. He really did go above and beyond. Should we ever sell our home 100% would go with Haus.

Abby · 26 August 2023 · haus Sheffield

Agent replied · 25 August 2024

Thank you Abby, we hope you are enjoying your new home.

5/5

Google

Throughout the whole selling process the brilliant staff at Haus Sheffield were the only ones who were proactive and upto date, they were in touch right up to completion and knew more than the solicitors. They achieved an over asking price sale that exceed our expectations. Thank You.

Shaun · 26 August 2023 · haus Sheffield

Agent replied · 25 August 2024

Hi Shaun, that's brilliant to hear, thank you so much for your feedback.

5/5

Google

I chose to use Haus for the marketing and ongoing management of a rental property in Sheffield and I cannot fault the service from Helen and Matthew. The standard of their work, attention to detail, professionalism and communication have been outstanding and has led to me using them for my own personal property needs. I hope to do more business with them and Haus in the future.

George · 26 August 2023 · haus Sheffield

Agent replied · 25 August 2024

Thank you for your feedback for the service you received for our lettings team.

5/5

Google

The team at Haus were amazing. We viewed 4 properties with them before finding the right one and they were at the suggestion of Helen and the team. They went out of their way to ensure that we had the correct property and did so without fuss. When we look to let/buy in the future I will look to use Haus again; they have been the best agents we have used.

Tom · 26 August 2023 · haus Sheffield

Agent replied · 25 August 2024

That's wonderful to hear, thanks Tom.

5/5

Google

The team at Haus are nothing but friendly and helpful. My property sale was a nightmare thanks to solicitors, and was delayed a month. The team at Haus, especially Heather, were brilliantly helpful and made it as easy as it could be from their end. She made sure myself and my buyer were up to date and did all they could to get information back and forth, as well as helping with communications with solicitors. Massive thank you!

Mac · 26 August 2023 · haus Sheffield

Agent replied · 25 August 2024

Dear Mac, thank you so much for your review. We hope you are now happy and settled in your lovely new home.

5/5

Google

Forget your preconceptions of estate agents. Haus really are different. I have recently sold my mothers house with them and all the team were very friendly and professional, and open and honest in all their dealings. The online portal makes such a difference as you can check everything that is happening with your sale. Many thanks to Josh who did an excellent job of keeping me informed every step of the way right through to completion. I have no hesitation in recommending them.

Sue · 26 August 2023 · haus Sheffield

Agent replied · 25 August 2024

Thank you Sue, we really appreciate you taking the time to leave feedback.

5/5

Google

Haus were fantastic from start to finish when selling our property. They guided us through the process and explained everything in detail along the way. Our advisor, Mark, was absolutely fantastic. He kept us updated from viewings, to offers, to completion. Even with some issues along the way Mark chased everything to ensure a positive outcome. The last person I spoke to on the day of completion was not my solicitor but Mark, which I believe speaks in volumes. Thank you to Mark and everyone at Haus.

Mark · 26 August 2023 · haus Sheffield

Agent replied · 25 August 2024

We really appreciate your feedback for Mark and the team. All the best for the future.

5/5

Google

Haus were brilliant in supporting us in buying our first home! Olivia was incredibly helpful and answered a lot of questions for us and really helped make sure everything went smoothly and as quickly as possible. We will definitely be coming back to Haus in the future!

Victoria · 26 August 2023 · haus Sheffield

Agent replied · 25 August 2024

That's great to hear, thank you Victoria.

5/5

Google

Fantastic service from Haus when we moved into our new rental property in Heeley back in March (apologies for the late review!!). Friendly & efficient throughout the process. Myself and my girlfriend would highly recommend for anyone looking to rent or buy in Sheffield!

Alex · 26 August 2023 · haus Sheffield

Agent replied · 25 August 2024

Hi Alex, thanks for taking the time to leave such a lovely review for the Lettings team. We hope you're keeping well and enjoying your home. Helen & Matt

5/5

Google

Heather, Julie, you ladies are amazing! Buying selling is always stressful but if there’s one team that can make the journey as stress free as possible it’s Haus!! Can honestly say they felt like good friends by the end of it and I’m not sure who was more excited when we got our offer accepted us or them!! I know without them we never would have managed to find our dream home & we’ll be forever grateful! Will always recommend Haus to family & friends xx

Sarah · 26 August 2023 · haus Sheffield

Agent replied · 25 August 2024

Thank you so much Sarah, we loved helping you with your sale and purchase. Wishing you all the best and a Happy Christmas in your beautiful new home.

5/5

Google

There are estate agents who are just bothered about connecting the seller and buyer, and the commission fees. Haus are different. Biggest strength of Haus is that they are approachable and spend time talking and listening to you. They do call back if they are busy. Olivia and her team have provided a personalised service which is a rarity given that they only charge the same commission as any other estate agents in the market. They are not shy of advising you on other matters/general advice on properties and areas too. Other companies including solicitors should learn customer service from Haus in this industry. I would thoroughly recommend Olivia and her team at Haus. Last but not the lease, Ian Appleyard has initiated the sale process and he resonates the above ethos equally.

V · 26 August 2023 · haus Sheffield

Agent replied · 25 August 2024

That's brilliant to hear, thanks so much Vish.

5/5

Google

We recently had the unhappy task of selling our parents’ home and chose Haus to help us. From start to finish we have been very impressed with the whole team, who made the process very smooth - communication, via the portal and phone calls, has been brilliant and we are happy to highly recommend Haus. Particular thanks to Olivia Jones for her professional, friendly approach to the task!

Sarah · 26 August 2023 · haus Sheffield

Agent replied · 25 August 2024

Thank you for your review Sarah, we really appreciate your kind words.

5/5

Google

I had a wonderful renting experience with Haus Homes. First day we met Helen to show us the flat. Suggested some attractions in the area and the best shopping centres, which was great. Quick email responses and always kept me informed of the process. Explained the property and how to get around to the parking space. She was lovely and she made the whole process stress free and ended with a sweet card that made me feel excited about me moving to Sheffield. Helen and Mathew thank you ever so much. I would highly recommend Haus Homes!!

Lozy · 26 August 2023 · haus Sheffield

Agent replied · 25 August 2024

Thank you so much for your review. We hope you are now settled in to your new property. Welcome to Sheffield!

5/5

Google

Haus is a great estate agency to sell your property with. All the staff were very friendly from start to completion and nothing was too much trouble. We found the agency to be highly professional in all aspects with great photos taken for advertising our property. The portal facility was great for keeping us informed too. A special mention for Josh our negotiator who was very efficient and always communicated very swiftly to our emails. I would highly recommend haus as an estate agency to sell your property with.

Steven · 26 August 2023 · haus Sheffield

Agent replied · 25 August 2024

Thank you for taking the time to leave a review for the service you received from the team. Best wishes

5/5

Google

From the moment we came across Haus Homes we knew they were the estate agents for us. Everyone who we've worked with has been so knowledgeable, understanding and professional. I want to give a special shout out to Olivia J who has been an absolute credit to the company and went above and beyond with the sale of our house. Olivia was an incredible support when we ran into major hurdles (just to be clear - this was no fault of Haus!) We are incredibly grateful and can't thank Haus Homes enough. You won't regret choosing them and it'll be plain sailing throughout. Best wishes A&R

Anna · 26 August 2023 · haus Sheffield

Agent replied · 25 August 2024

Thank you Anna

5/5

Google

If you are looking sell in Sheffield, go with Haus; simple as that. They absolutely nailed the marketing and deserved every penny of their fees. From the initial consultations to the photography, listing, viewing management, sale negotiations through to completion they were absolutely spot on. We mainly dealt with David, Alison and Mark who were all fantastic throughout, but that is also extended to everyone else in the office who we were in contact with. Directly thanks to Haus we are now in a fantastic new home that we would not have been able to afford without their efforts. Thanks so much guys!

Rhys · 26 August 2023 · haus Sheffield

Agent replied · 25 August 2024

Thank you Rhys, we really appreciate your feedback.

5/5

Google

From the outset the Haus team were very professional and so helpful. Their knowledge and expertise shone through at every stage of the sale. Communication was excellent with regular updates on the phone and all information confirmed on the on line portal. A big thank you to Olivia and her team for their support and advice. I have no hesitation in recommending Haus, great job.

Kevan · 26 August 2023 · haus Sheffield

Agent replied · 25 August 2024

Thank you Kevan, we appreciate your kind words.

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Questions about haus

Which haus office has the most reviews?

Sheffield has the most, with 520 reviews rated 4.9 out of 5, followed by Leeds with 304.

Where are the haus offices?

The two haus offices, by town:

  • Leeds: 14 St. Annes Road, Headingley, Leeds, LS6 3NX
  • Sheffield: West Bar House, 137 West Bar, Sheffield, S3 8PT
Has haus won any awards?

Yes. In The Trusted Agent 2026 awards, Sheffield won Gold.

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