5/5
Absolutely fabulous service. Josh and all the Staff really friendly and very professional. Would highly recommend
Agent replied · 16 April 2026
That's brilliant Gillian! Thanks so much for sharing your experience.

Trusted Agent profile
★★★★★
824 reviews across 2 offices and 3 platforms
haus has two offices, in Sheffield and Leeds. Together they have 824 reviews on three platforms, rated 4.7 out of 5 overall.
746
Reviews on Google
All 2 offices
68
Reviews on Facebook
All 2 offices
10
Reviews on Trustpilot
All 2 offices
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haus's two offices, most reviewed first. Each has its own page.
The Trusted Agent 2026 results for haus, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Showing 738 reviews on Google only. Show every review
5/5
Absolutely fabulous service. Josh and all the Staff really friendly and very professional. Would highly recommend
That's brilliant Gillian! Thanks so much for sharing your experience.
5/5
Rating only, no written review.
Thanks for your 5 stars!
5/5
Myself and my wife have just completed the purchase of our dream home with Haus and from our first viewing of the property we had nothing but praise for how professional and friendly Haus were to deal with. …
Thanks for taking the time to leave such a lovely review. Wishing you every happiness in your new home.
5/5
Thank you . We have had fabulous service from David ,Heather ,Megan and all the team at Haus . …
Hi Della, thanks so much for your kind words, it was lovely helping you with your sale. Kind regards Heather
5/5
I have been supporting a close friend whilst she has been selling her house. Initially we chose Haus as they offered a good competive rate with no hidden fees and also communicated well on first contact. This was the best ever decision we …
Thanks so much Debbie, we really appreciate you taking the time to leave your review
5/5
Josh was brilliant and responsive at all times in a quite stressful time as the seller was awkward to say the least, however the friendliness and promt action from Josh made the experience easier and ended up being a pleasure for us ! A great guy
Thanks for your review for Josh and the team.
5/5
We recently moved into our forever home, which was sold by Haus. Heather from Haus was nothing short of a fairy godmother to us. She kept us updated at every stage of the process, tirelessly pursued our incompetent solicitors …
Amazing feedback for our Fairy Godmother!
5/5
From the outset all contact with Haus staff was always both friendly & helpful, from the informed valuation of our property to negotiations around the sale and then its completion. We appreciated being kept personally informed by our sales negotiator and felt assured and supported throughout the whole process.
That's great to hear, thanks Ruth
1/5
We rented through this company, they lied throughout the whole process around what was included, the state of the apartment and much more. This company seems to take advantage of those who have lack of English as a first language too, quite …
Hi Oliver, following on from your conversation with our Lettings Manager, Helen last week, we have referred you to the landlords/managing agents of this apartment complex as Haus only do viewings and key handovers on this property as a … More
5/5
Have today completed on the sale of a property that was not in the best state of repair but had been our family home . I requested that it be sold to someone that had the intention of restoring it to …
Thank you for your amazing review,
5/5
I am extremely impressed with the HAUS team and the service they provided. As a landlord, it’s essentially to have a professional agency managing properties and HAUS exceeded my expectations. The team are efficient and communicative and always go the extra mile to ensure myself and our tenants receive a brilliant service. The level of care and attention gives me the confidence that my property is in safe hands. I highly recommend HAUS to any landlord looking for a reliable letting agency in Sheffield.
Thank you Harvey
5/5
Thank you so much to all at Haus for treating our rental property in Dronfield like it is your own home. It’s the first time we have renovated a property to rent out so we had to rely on Helen and Emma’s skills to advise us at times- thanks to them we’ve now got ideal long term tenants. Thank you again. Phil
Fantastic Phil, thanks so much for your feedback for the Lettings team.
5/5
Rating only, no written review.
Thank you for your 5 star review
5/5
Haus are incredibly professional and David Vaughn a real gent. All aspects of my house sale were handled with the utmost care from photos to managing sale through to completion. Excellent. Thank you Haus team.
Thank you so much Ian, we really appreciate your feedback
5/5
Heather was a fantastic support through our sale, she was pro active, patient, and always quick to respond. Even though our sale wasn’t as simple as we’d hoped, Heather ensured that we got there, and kept all the plates spinning in the process! Thank you Heather and the Haus team - highly recommended.
Thanks so much for your feedback, that's brilliant to hear!
5/5
Very personal and professional service. From the valuation to sale and purchase Haus have been excellent and I wouldn’t hesitate in recommending them. Thank you.
Thanks Mark, we hope you are now happy and settled in your new home.
5/5
After a very poor experience with another estate agents in Sheffield the team at Haus saved the day. They sold our house in within weeks. They were professional, competent, and most importantly their communication was excellent. Heather was our negotiator and got the deal done efficiently. She gave prompt updates and was able to answer any queries quickly. No issues. Would highly recommend.
Thank you so much for your review, we really appreciate you taking the time to leave feedback.
5/5
A huge thank you to Helen in the lettings team. Wonderful service, really friendly and helpful. Thank you.
Hi Natalie, that's brilliant, thanks so much for your review.
1/5
I rented by this company and experienced badly.
Hello Musa, we believe you have the wrong agent, we don't have a tenant on our records with your name. Please can you email helen@haushomes.co.uk with the address that you are renting and she can let you know which agent you need to deal with.
1/5
Too Bad Service
Hello Samiul, we don't know why you have left a 1 star review for haus, we haven't spoken with you before. Please can you contact our director, Heather Slater, heather@haushomes.co.uk so we can look into your comment in more detail?
5/5
Everything about Haus Homes is professional from the start of the process to the finish. I have had the pleasure of using them to sell my house and to purchase my new home. They really do support you every step of the way. Heather and her team are amazing. I couldn't recommend them more highly.
It was so lovely to help you find your dream home, wishing you every happiness in your gorgeous house!
5/5
James at Haus looked after our house valuation very efficiently. Once we had secured a sale Heather and her team kept us updated every step of the way making the whole transaction as quick and easy as possible. I would recommend Haus estate agents to my friends and family.
We loved your house Anna, thank you for your 5 star review.
5/5
I found colleagues at Haus Homes to be friendly and exceptionally helpful right from their initial visit when they valued the house, all the way through to moving day. Their communication was always very quick and timely and they were very helpful at chasing buyers and sellers for us towards the end. I would highly recommend.
Hi Katie, that's great to hear, thank you so much for your feedback. We hope you are happy and settled in your new home now.
5/5
I had a fantastic experience with Haus and the team was incredibly supportive and always available to answer any questions I had - especially Heather, who was a huge help throughout the process. I’d highly recommend them to anyone looking to buy a new home. Thank you, Haus!
Hi Mary, that's amazing to hear. Happy new home to you all :)
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Sheffield has the most, with 520 reviews rated 4.9 out of 5, followed by Leeds with 304.
Yes. In The Trusted Agent 2026 awards, Sheffield won Gold.
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