Trusted Agent profile
★★★★★
119 reviews across 2 offices and 3 platforms
Griffin Residential Group has two offices, in Hornchurch and Stanford-Le-Hope. Together they have 119 reviews on three platforms, rated 4.8 out of 5 overall.
115
Reviews on Google
All 2 offices
1
Reviews on Facebook
All 2 offices
3
Reviews on Trustpilot
All 2 offices
Tell us what you need and up to 3 trusted local agents will be in touch.
Griffin Residential Group's two offices, most reviewed first. Each has its own page.
Griffin Residential Group and its branches won ESTAS awards in one year, most recently 2021.
ESTAS winners in one year, the group and its branches: 2021.
2021 1 Silver ESTAS 2021 winners
Source: ESTAS winners lists, as published, linked by year.
Showing 115 reviews on Google only. Show every review
5/5
GoogleVery happy with the support provided by the staff at Griffen Residential and the professionalism shown during the process of finding a buyer for our late Mother's house.
Thank you for providing the feedback about your recent experience with our team. We are glad to hear it was positive. Regards, Elm Park Team
5/5
GooglePerfect service start to finish, thanks to Vicky we have our perfect home! Definitely would recommend if anyone is looking to buy or sell a house.
5/5
GoogleHad a viewing this morning with an Agent called Soaire. She was very polite, great communication and friendly. Made me feel at ease as was nervous viewing today. Will definitely stick with Griffin thankyou Soaire.
Thank you Jess, this will make Saoire's day! Looking forward to working with you moving forward. … More
5/5
GoogleI recently had the pleasure of meeting with Saoire , while viewing a house for sale, and I couldn't be more satisfied with the experience. From the moment we met, Saoire displayed a high level of professionalism, knowledge, and genuine care.
We appreciate your kind words Nabir, we wish you all the best with the house hunting. Elm Park Team
5/5
GoogleA friend recommended me to them as she sold through them and I couldn’t of been happier. I was kept informed all the way through the process with polite, cheerful staff of which nothing was too much trouble especially Vicky. Thank you.
Hi Jan, Thank you so much for your kind words! We're delighted to hear that you had such a positive experience with us. It’s great to know that Vicky and the team could make the process smooth and enjoyable for you. We really appreciate your recommendation and are so happy we could assist you. If you ever need anything in the future, we’d be more than happy to help!
5/5
GoogleFantastic service, I am very happy with the experience. I really appreciate Vicky Garret. She is really friendly and always giving me updates about each stage of the house purchase. Thank you for your kind support.
Thank you so much for such a positive review Oluyemisi. We are flattered to hear about your experience with Vicky. Wishing you all the best in your new home! Kindest regards, Elm Park Team
5/5
GoogleVicky has been so good, highly professional and always available and ready to help. Her communication abilities are very efficient. She is the best, she offered us a perfect service. Overall we are very impressed and grateful for the service we received from Griffin Residential Elm Park Estate Agent. Bie
Thank you for your kind words Bie, we are really happy we could help. This will make Vicky's day! Kind Regards, Elm Park Team
5/5
GoogleWe are currently using Griffin services to help with finding our dream home. Saoire has been liaising with us and showing us around places. We are yet to decide on a property but was very impressed with the service she has shown us. She was patient, felt authentic and did not make us feel like we were asking too much with our questions and enquiries. Have met other agents from other services who have not been as warm with and it has made us not want to go back to them. Thank you :)
We appreciate your kind words about Saoire, this will make her day! Regards Elm park team
5/5
GoogleOverall we received brilliant service from Griffin (in particular Vicky!). Vicky was always on hand to help and provided valuable assistance from the outset in progressing our purchase with her professional and calming approach which we could not fault. Vicky is an asset to the Griffin team!
5/5
GoogleGriffin have been super professional through the whole process of being a first time buyer. Compared to some local estate agents you can tell that they care about the buyer as well as the vendor. A big thank you to Saoire who was so helpful from start to finish and just all round good energy! Super professional, would highly recommend
Thank you Christina for taking time to provide us with such a positive review. We are very happy to hear about your positive experience. Best of luck in the future! Elm park team
5/5
GoogleI am very pleased with Griffin's service, especially Vicky has been amazing. She has been very helpful, consistent and considerate throughout the whole process. She has been tenacious from the very beginning, chasing up the conveyancers, lenders, brokers while keeping everyone well informed. Words can not really be enough to express the heartfelt gratitude. I will highly recommend them!
We are so pleased you are happy with Vicky's service. Thanks for taking time to provide your review. Regards, Elm park team
5/5
GoogleFrom the initial interaction with Michelle viewing our home before going to market, we felt that Griffin provided a very personal approach from explaining the processes involved to providing excellent guidance regarding any concerns or questions that we had. Thorough questioning from our estate agent, Mariana, about key selling points about our house, ensured that she was the ideal person to really show prospective buyers why we really loved our property. This attention to detail led to our house being sold within two weeks of going to market. The next stage of the selling process was handled by Vicky. Vicky is amazing! She has provided constant reassurance throughout the process, answering questions, chasing solicitors, providing advice. I also know that she has chased things on her days off if it has been required. We would highly recommend Griffin to anyone buying or selling their home, because they have provided a caring, personal and professional touch. Selling a house is by far the most stressful event, but it has been very comforting having the support Griffin have provided along the way.
5/5
GoogleGreat service delivered by the team at Griffin from a buyer perspective with a special shout out to Saoire who showed us around the property we ended up buying for the first time and was genuinely invested making sure we understood the ins and outs of the property and that it was the right move for our future plans. Vicky has also been very helpful with keeping the process moving and being the go between when the transaction was moving slowly by chasing up solicitors on both sides and making sure actions are completed. Can't complement the team enough!
Thank you Mr Rahman for your kind words. We are excited to hear our team helped you all the way from viewings to completion. Enjoy your new home and looking forward to working with you in the future. Regards, Justin
5/5
GoogleI had a great experience with Griffin when buying my property. From the beginning, their team was very helpful, guiding me through each step. Anytime I had questions, they gave clear and quick answers. The whole process was easy and stress-free. Griffin’s team made sure I understood everything, so there were no surprises. I highly recommend them to anyone looking to buy a property, they made the whole experience smooth and enjoyable.
We appreciate your feedback Anwar, wishing you all the best in your new home! Kindest regards, Elm Park Team
5/5
GoogleSaoire is amazing lovely viewing very informative
5/5
GoogleSaoire was great! Pleasure meeting her.
5/5
GoogleSAOIRE Was very helpful and informative.
Thank you Sufian, Looking forward to working together with your house hunting. Elm Park teanm
5/5
GoogleSaoire was very nice and professional
5/5
GoogleSaoire had viewing very kind happy with viewing
5/5
GoogleHad a viewing with Saoire great service, enquired and viewed within an hour
5/5
GoogleRating only, no written review.
5/5
GoogleI was recommended to use Griffin and I'm glad that I did. I have received a good ongoing service.
Hi Sue, We appreciate you taking the time to leave a review for Griffin. We always try hard to provide a good service! Thanks for the five stars too! Regards, The Team at Griffin
5/5
GoogleGreat service, very speedy response time and no need to chase due to regular updates. I was extremely satisfied with the Upminster branch of Griffin and would not hesitate to recommend them
Good morning Nicola, Thank you for taking the time to leave such a great review. Thank you for the five stars, too! Regards, The Team at Griffin
5/5
GoogleA very professional team who go above and beyond. Really pleased with how swift they act. I would definitely recommend their services
We are really glad to hear you liked our services. As always, feel free to contact us in the future if you have any queries. Griffin Elm Park
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Hornchurch has the most, with 98 reviews rated 5.0 out of 5, followed by Stanford-Le-Hope with 21.
The two Griffin Residential Group offices, by town:
Yes. At the ESTAS 2021 awards the group won Silver for Best Online Agent.
