Griffin Residential Group Stanford-Le-Hope reviews

★★★★★ 5/5

Google

Griffin made the process of purchasing a property a joy. I felt comfortable and confident in their ability. They showed their experience and guided me through the process and even assisting with keeping the sale moving and acting as the middle man between solitors. Even though I was purchasing through Griffin and did not pay for their services, this didnt stop the team from going beyond to get the sale done. Open and honest communication throughout the process. Simon Windham and the team where brilliant. I would 100% consider Griffins services when I come to sell my property.

Oliver · 16 April 2025

★★★★★ 5/5

Google

We dealt with our purchase mainly through Taylor and Trevor when Taylor was not available. Both provided a clean and easy experience for us both. We recently had a purchase fall through just before exchange. We then viewed a property through Griffin and decided to purchase despite the recent experience. The comparison between experiences post offer is night and day. Every question has been answered, they have followed up with care. Easy to say if we decide to move and sell in the future we will use Griffin immediately.

Peter · 16 April 2023

★★★★★ 1/5

Facebook

What a bunch of scammers and rude people this company is. Buying an apartment which is also managed by this company where they secretly added extra charges, in terms of management company registration fee, in the end and did not mention them to me at any point during the whole process, only told me about service charges and ground rent and nothing else. They sent these charges to my solicitor, through 3rd party solicitors, to get them added into my bill. When I attended the branch, they started giving me excuses about the system, process and rules & regulations instead of accepting the fact that I was mislead/ not informed or explained clearly and openly about the charges. A member of staff also asked me to leave indirectly and said to me that there was no one available to see me. I would advise any potential buyers, sellers and tenants to stay away from this company as all they worry about is their financial benefits while wasting time and money of their clients/customers. I would also advise to check other reviews on the other websites. Their practices are dodgy and corrupt in my understanding.

Usman · 29 May 2025

★★★★★ 5/5

Google

Ian was very professional but equally put us at ease A welcome change, thank you

Phil · 26 March 2024

★★★★★ 5/5

Google

Ian was very professional but equally put us at ease A welcome change, thank you

Neptune · 16 February 2024

★★★★★ 5/5

Google

We had a very good experience with Griffin as first time buyers who had just had a chain fall through. Sonia was our sales progressor and kept up informed on a regular basis. It was a smooth process from start to finish and we would recommend Griffin to anyone in the future.

Shantelle · 27 March 2023

★★★★★ 5/5

Google

I consider myself lucky to have had Ryan Stanton as my main point of contact with regard to what I acknowledge was a difficult property to sell. In the lead up to the New Year, I considered withdrawing the property from sale but after speaking at length with Ryan I chose to take his advice and continue marketing the property into January. This resulted in many more viewings and it's eventual sale. I am very pleased to have had the opportunity to deal with such a professional agent along side all the members of staff I have spoken to.

Laurence · 16 April 2024

★★★★★ 5/5

Google

Had Ian round from the Stanord office to sell our house, went through everything with us in detail and really made us feel comfortable. Know him from the Trop Shop too so that really helped too

Marie · 26 March 2024

★★★★★ 5/5

Google

Great service, very speedy response time and no need to chase due to regular updates. I was extremely satisfied with the Upminster branch of Griffin and would not hesitate to recommend them

Nicola · 30 May 2024

★★★★★ 5/5

Google

I was recommended to use Griffin and I'm glad that I did. I have received a good ongoing service.

SUE · 29 June 2024

★★★★★ 5/5

Trustpilot

Griffin offer a very professional Sales…

Griffin offer a very professional Sales Service.

Ian · 30 October 2025

★★★★★ 1/5

Trustpilot

Bad experience over 2 years

Bad experience over 2 years, would not recommend this agency at all.

Inga · 23 June 2025

★★★★★ 1/5

Google

We signed a contract for 12 weeks which resulted in one offer, which was withdrawn at the last minute. We then went with an independent online team who achieved a sale in 3 days.

Lynn · 16 April 2023

★★★★★ 1/5

Google

Never returned my calls so can't rate their service. Went with someone else thst was actually interested ....

Michael · 16 April 2023

★★★★★ 5/5

Google

amazing service always polite, was 100% recommend.

Hollie · 16 April 2023

★★★★★ 5/5

Google

Excellent service and very friendly staff

Karen · 27 March 2023

★★★★★ 5/5

Google

Great experience highly recommend

Jamie · 16 April 2023

★★★★★ 5/5

Google

Rating only, no written review.

Ash · 26 March 2024

★★★★★ 1/5

Trustpilot

NOT your friendly"estate agent ! !

@Upminster Branch :

Miss · 3 May 2023

★★★★★ 1/5

Google

Rating only, no written review.

Kamil · 16 April 2022

★★★★★ 5/5

Google

Rating only, no written review.

Justin · 16 April 2022