Trusted Agent profile

Griffin Residential Group reviews

5.0

★★★★★ Excellent

96 reviews across 1 platform

21 Station Parade, Elm Park, Hornchurch RM12 5AB

Griffin Residential Group's Hornchurch office at 21 Station Parade is rated 5.0 out of 5 across 96 reviews on 1 platform, including 96 Google reviews rated 5.0. Checked 9 October 2026.

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5.0 / 5

96

Reviews on Google

This office

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Hornchurch office, from every platform, shown as written. First names only.

5/5

Google

My Partner and I have just completed the process of purchasing our first house, and we truly could not have done it without the assistance of Vicky Garrett. We have always been very wary of all the horror stories people live through when buying their first property, but not us! Vicky was an absolute star in liaising with all solicitors involved in the chain, especially when some were not responsive at all! We would definitely recommend the service as it's been absolutely great.

Giovanni · 16 March 2026

Agent replied · 16 April 2026

Thank you for your wonderful review, Giovanni. Congratulations to you and your partner on purchasing your first home, such an exciting milestone! We’re delighted to hear that Vicky was able to make the process smooth and support you throughout the journey. Buying a first property can sometimes feel overwhelming, so it’s fantastic to know that her dedication, communication and persistence in liaising with the solicitors helped keep everything on track. We will be sure to pass your kind words on to Vicky, she’ll be thrilled to hear them. Thank you for choosing Together Homes and for recommending our service. We wish you many happy years in your new home! 🏡

5/5

Google

⸻ From the moment I entered the office, I was met with a warm, professional, and genuinely supportive team. Every member demonstrated an exceptional willingness to assist, never hesitating to go above and beyond to ensure that we were fully supported throughout the entire process. Vicky was truly outstanding. She provided guidance with the expertise of a lawyer, the insight of a trusted advisor, and the patience and reassurance of a psychologist when needed. Her professionalism, knowledge, and calm approach were invaluable and greatly eased what could have been a stressful experience. Kevin was equally remarkable. Not only was he highly knowledgeable regarding mortgages and interest rates, but he also remained diligent and attentive until the very last moment. When he says he is available at any time, he genuinely means it, he was consistently responsive and dependable. This team deserves the highest praise. Anyone choosing to work with them can do so with complete confidence, as they will not be disappointed. I sincerely wish I could provide a ten-star review. Thank you all for your exceptional service. I wish you continued success, which you truly deserve.

Arizona · 16 January 2026

Agent replied · 16 April 2026

Thank you so much, Arizona, for taking the time to share such a thoughtful and generous review. We are truly delighted to hear about your experience with Together Homes and that you felt supported from the moment you stepped into our office. Your kind words mean a great deal to our entire team. Vicky and Kevin will be especially touched by your feedback. We are very proud of their professionalism, dedication, and genuine care for our clients, and it’s wonderful to know their efforts made a positive and reassuring difference throughout your journey. Thank you again for your trust and recommendation. It was an absolute pleasure working with you, and we wish you every happiness and success moving forward. Warm regards, Together Homes

5/5

Google

5 Star Service Vicky was amazing from start to finish with the sale of our house. She was constantly on the case, keeping us and the buyer informed at all stages. Chasing both sides of solicitors to speed things along - and they needed chasing!!!! Professional, friendly and with boundless energy, she couldn’t have provided a better service. Sending our thanks to you Vicky on a job well done.

L · 16 March 2026

Agent replied · 16 April 2026

Hi L H, Thank you very much for your wonderful review and for taking the time to share your experience. We’re delighted to hear that you were happy with the service you received while selling your home with us. Keeping all parties informed and pushing things forward with solicitors is a key part of ensuring a smooth transaction, so it’s great to know that Vicky’s efforts helped move everything along. Vicky will be especially pleased to read your kind words. She works incredibly hard to support our clients from start to finish, and your feedback means a lot to the whole team. Thank you again for trusting Together Homes with the sale of your property, and we wish you all the very best for the future. Warm regards, The Together Homes Team

5/5

Google

I really wanted to thanks Debby for amazing help throughout our process. I haven’t seen someone soo genuine soo precious sooo understating. She literally did her best to accommodate us, gave us time for proper viewing and above all suggesting the best !!! Such a gem of person on this planet she is even soo considerate about sentiments as well she is not just a state agent she is everything a world needs !!! Thanks a a lot again

Ayesha · 19 December 2025

Agent replied · 16 April 2026

Thank you so much, Ayesha, for your kind and heartfelt words! It truly means a lot to hear about your experience. Debby is incredibly passionate about what she does, and your appreciation reflects exactly the care, dedication, and sincerity she brings to every client. We’re so glad she was able to support you, understand your needs, and guide you through the process with such thoughtfulness. Wishing you all the very best, and thank you again for trusting us! 🌸

5/5

Google

First of all my wife and I want to say a big thank you to the whole team. You guys have been brilliant. There were times when we nearly gave up especially when the first sale fell through. Had so many viewings that we didn't imagine would happen during the sale process. We were kept informed through out the process even though there were times when things gone so cold. Couldn't have asked for a better Estate agent especially with the Team we met. Bravo Vicky, Michelle, Mariyana and George 👍👍👍👍👍⭐⭐⭐⭐⭐

Abdou · 17 August 2025

Agent replied · 12 November 2025

Dear Abdou, Thank you so much for your kind words and for taking the time to leave such a thoughtful review. It truly means a lot to us. It was a pleasure working with you and your wife throughout the process. We know how challenging and emotional the journey can be, especially with unexpected setbacks like a sale falling through, but your patience and perseverance made all the difference. We're so pleased to hear that you felt supported and informed every step of the way. Vicky, Michelle, Mariyana, and George are absolutely thrilled to have been mentioned, they send their thanks and warmest wishes to you both. Wishing you all the very best in your new chapter! Warm regards, TH team

5/5

Google

Great service delivered by the team at Griffin from a buyer perspective with a special shout out to Saoire who showed us around the property we ended up buying for the first time and was genuinely invested making sure we understood the ins and outs of the property and that it was the right move for our future plans. Vicky has also been very helpful with keeping the process moving and being the go between when the transaction was moving slowly by chasing up solicitors on both sides and making sure actions are completed. Can't complement the team enough!

Mahmudur · 16 April 2025

Agent replied · 23 October 2024

Thank you Mr Rahman for your kind words. We are excited to hear our team helped you all the way from viewings to completion. Enjoy your new home and looking forward to working with you in the future. Regards, Justin

5/5

Google

We are currently using Griffin services to help with finding our dream home. Saoire has been liaising with us and showing us around places. We are yet to decide on a property but was very impressed with the service she has shown us. She was patient, felt authentic and did not make us feel like we were asking too much with our questions and enquiries. Have met other agents from other services who have not been as warm with and it has made us not want to go back to them. Thank you :)

Zen · 16 April 2025

Agent replied · 23 October 2024

We appreciate your kind words about Saoire, this will make her day! Regards Elm park team

5/5

Google

Griffin Residential Elm Park were faultless in their handling of the sale of our house. We were kept informed of all the people who were viewing the house giving us the names, time and date of everyone viewing it. They also did their due diligence of the prospective purchasers to ensure the sale went ahead as smoothly as possible (no time wasters!) I am very happy with the service they provided and I would use them again.

Ian · 16 April 2025

Agent replied · 16 April 2026

Thank you so much for your amazing review, Ian! We're thrilled to hear that you were happy with the service we provided throughout the sale of your home. Keeping you informed and ensuring everything went smoothly are top priorities for us, and it's wonderful to know we succeeded. We’d be delighted to work with you again in the future. Thanks again for trusting Griffin Residential Elm Park

5/5

Google

We are very happy with the service provided by the agency. They stayed in touch with us at every step of the process and were always ready to help. A special thank you to Vicky, who was always in contact with us and helped to organize everything smoothly. Her support made the whole experience much easier and stress-free.

Kaтерина · 29 October 2025

Agent replied · 26 December 2025

Hi Катерина, Thank you so much for the fantastic 5-star review and your very kind words! 🌟 We’re absolutely delighted that you felt supported every step of the way and that the whole process was smooth and stress-free for you. A huge thank you especially for mentioning Vicky, she really does go above and beyond to stay in touch and make everything as easy as possible. We’ll be sure to pass on your gratitude; she’ll be thrilled! Wishing you and your family endless happiness and beautiful memories in your new home! 🏡 We’d be honoured to help again anytime in the future. Warmest regards, TH team

5/5

Google

Five stars. Vicky helped us with our viewing, offer, purchase and from the first day we were met with great service, reliable advise, and timely communication. This service went further with the team as well, giving the same great attitude when we call up for anything. This was our first home purchase and it couldn't have gone smoother. Thank you Vicky and The Team!

J · 16 July 2025

Agent replied · 16 April 2026

Dear J Bailey, Thank you so much for your fantastic 5-star review! We’re absolutely delighted to hear that your first home purchase went so smoothly and that Vicky, along with the rest of the team, provided the reliable advice and support you needed throughout the process. Helping you find your first home has been a real pleasure, and we’re so grateful for your kind words and recognition. If you ever need us again, we’re only a call away! Warm regards, Together Homes team

5/5

Google

From valuation to completion Vicky and the team were professional and communicated with us effectively. Would definitely use them again and advise anyone else to do the same. Thank you.

Dina · 9 April 2026

Agent replied · 16 April 2026

Hi Dina, thank you so much for your lovely review! We’re really pleased to hear that your experience from valuation through to completion was smooth and well communicated throughout. Vicky and the team will be delighted to know their professionalism and support made a difference. Your recommendation truly means a lot to us, and we’d be more than happy to assist you again in the future. Wishing you all the very best! 🏡 - TH TEAM -

5/5

Google

Exceptional experience we had with them selling our property.Kept really good communication from day one .George was helpful at the beginning with the viewings and was quick to respond with the feedback's .Vicky was great with making sure process was smooth and kept us informed all the time. Would highly recommend them. OB

Owen · 16 July 2025

Agent replied · 16 April 2026

Hi Owen, Thank you so much for your kind words and for taking the time to share your experience! We're thrilled to hear that you had an exceptional experience with us. It was a pleasure working with you, George and Vicky will be especially pleased to know their efforts made the process smooth and stress-free. Your recommendation truly means a lot to us. Wishing you all the best in your next chapter! Warm regards, Together Homes Team

5/5

Google

Griffin have been super professional through the whole process of being a first time buyer. Compared to some local estate agents you can tell that they care about the buyer as well as the vendor. A big thank you to Saoire who was so helpful from start to finish and just all round good energy! Super professional, would highly recommend

Christina · 16 April 2025

Agent replied · 23 October 2024

Thank you Christina for taking time to provide us with such a positive review. We are very happy to hear about your positive experience. Best of luck in the future! Elm park team

5/5

Google

Some of the best professionals I have met. For my house purchase they supported me all the way and gave their honest feedback. Thank you Marjana, Vicky and Debbie.

Asif · 16 February 2026

Agent replied · 16 April 2026

Hi Asif, Thank you so much for your kind words and for taking the time to leave us a review. We’re delighted to hear that you felt supported throughout your house purchase and that our team provided honest and professional guidance every step of the way. That’s exactly the standard we strive to deliver for all our clients. We’ll be sure to pass your thanks on to Marjana, Vicky, and Debbie, they’ll be thrilled to hear your feedback. Congratulations on your new home, and thank you again for choosing Together Homes. Warm regards, The Together Homes Team

5/5

Google

I am very pleased with Griffin's service, especially Vicky has been amazing. She has been very helpful, consistent and considerate throughout the whole process. She has been tenacious from the very beginning, chasing up the conveyancers, lenders, brokers while keeping everyone well informed. Words can not really be enough to express the heartfelt gratitude. I will highly recommend them!

Sadrul · 16 April 2025

Agent replied · 23 October 2024

We are so pleased you are happy with Vicky's service. Thanks for taking time to provide your review. Regards, Elm park team

5/5

Google

Griffin Residential in Elm Park were introduced to me by the purchasers of my own property and have kept in regular contact. I have to say that their office, in the person of Vicki Garrett, Property Consultant, have been exceptional in their dedication and commitment to the task of selling my purchasers own property in what was a very protracted and difficult process. This has enabled my own sale to proceed to exchange and kept my own purchase on track and now similarly exchanged. I am extremely grateful to Vicki and the team for their unwavering support, and wholeheartedly recommend them. The rest of Essex awaits your arrival.

Malcolm · 16 May 2024

Agent replied · 15 June 2024

Thank you Malcolm for your kind words, this will make Vicky's day! Congratulations on your completion and we wish you all the best in your new home! Griffin Elm Park

5/5

Google

Vicky has been so good, highly professional and always available and ready to help. Her communication abilities are very efficient. She is the best, she offered us a perfect service. Overall we are very impressed and grateful for the service we received from Griffin Residential Elm Park Estate Agent. Bie

Bie · 16 April 2025

Agent replied · 23 October 2024

Thank you for your kind words Bie, we are really happy we could help. This will make Vicky's day! Kind Regards, Elm Park Team

5/5

Google

From the initial interaction with Michelle viewing our home before going to market, we felt that Griffin provided a very personal approach from explaining the processes involved to providing excellent guidance regarding any concerns or questions that we had. Thorough questioning from our estate agent, Mariana, about key selling points about our house, ensured that she was the ideal person to really show prospective buyers why we really loved our property. This attention to detail led to our house being sold within two weeks of going to market. The next stage of the selling process was handled by Vicky. Vicky is amazing! She has provided constant reassurance throughout the process, answering questions, chasing solicitors, providing advice. I also know that she has chased things on her days off if it has been required. We would highly recommend Griffin to anyone buying or selling their home, because they have provided a caring, personal and professional touch. Selling a house is by far the most stressful event, but it has been very comforting having the support Griffin have provided along the way.

Vicky · 16 April 2025

5/5

Google

Great Company, Vicky and the team are very helpful!

Dave · 16 March 2026

Agent replied · 16 April 2026

Thank you Dave for your positive reply. We are always here for you if you need anymore help. Regards, TH team

5/5

Google

A friend recommended me to them as she sold through them and I couldn’t of been happier. I was kept informed all the way through the process with polite, cheerful staff of which nothing was too much trouble especially Vicky. Thank you.

Jan · 16 April 2025

Agent replied · 16 April 2026

Hi Jan, Thank you so much for your kind words! We're delighted to hear that you had such a positive experience with us. It’s great to know that Vicky and the team could make the process smooth and enjoyable for you. We really appreciate your recommendation and are so happy we could assist you. If you ever need anything in the future, we’d be more than happy to help!

5/5

Google

The agents at this wonderful establishment are absolutely legendary. We didn't even sell with them, but the help they offered especially Vicky Garrett Marijana and Michelle is uncomparable to anything I've ever experienced in my life. I …

Alice · 16 April 2025

Agent replied · 15 June 2024

We appreciate your review Alice. We are pleased we could assist you with your queries and eventually you completed on your sale! Wishing you all the best in your new home and as always, if you have any questions, always feel free to contact … More

5/5

Google

I would like to thank James and all the staff at Griffins for their efforts to sell my father in law’s property in Elm Park. They were very professional and the communication was first class. I would definitely recommend without hesitation and we will recommend them personally to anyone that we know in the area who is selling their home. Thank you again for all your help, it is much appreciated.

Julie · 16 June 2023

Agent replied · 15 June 2024

Thank you for such a positive feedback. It was a pleasure working with you Julie. Kind regards Griffin Elm Park

5/5

Google

I was very happy with the service received from Griffin when selling my house. Initially Michelle started proceedings but I just was not ready to make the leap. She showed great patience but was away when I was finally ready. Vicky did a great job and her colleague who conducted the open house was superb. My house sold very quickly and I was thrilled. I had found a property to buy and Vicky gave me great advice on how to progress the sale and was a great listener when I started to get anxious or frustrated. It all went so well that once I had moved my things into storage I went off to tour the Scottish Highlands in my campervan whilst the sale was completed and building works to update the new property went ahead. I am now happily settled in my new apartment and Griffin has restored my faith in estate agents. I also love that they offer so much support to community groups as this makes such a difference. Thank you.

MARIE · 16 April 2025

Agent replied · 11 December 2024

Thank you so much for your kind words Marie and for sharing your experience with Griffin. We're delighted to hear that Michelle and Vicky were able to support you every step of the way, even as plans evolved. It’s wonderful that the process went smoothly, allowing you the peace of mind to enjoy your campervan trip in the Scottish Highlands, what a fantastic way to transition! We’re especially grateful for your appreciation of our community efforts; making a positive impact locally is something we value deeply. It was truly a pleasure to help you sell your home and settle into your new apartment. If you ever need anything in the future, please don’t hesitate to reach out. Wishing you all the best in your new home!

5/5

Google

I wouldn't hesitate to recommend Vicky and the team at together homes. The sale completed with no problems, they were very professional from start to finish.

Stephen · 16 June 2025

Agent replied · 16 April 2026

Thank you for your kind recommendation Stephen, we are really happy to hear you had a positive experience with us. Best wishes from Together Homes team

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Read Griffin Residential Group's Google reviews

Questions about Griffin Residential Group

How many reviews does Griffin Residential Group have?

Griffin Residential Group's Hornchurch office has 96 reviews across 1 platform: 96 on Google. Reviews may appear on more than one platform. Checked 9 October 2026.

What is Griffin Residential Group's rating?

Griffin Residential Group is rated 5.0 out of 5 across all 96 reviews, and 5.0 out of 5 on Google from 96 reviews, checked 9 October 2026.

Where is Griffin Residential Group's Hornchurch office?

Griffin Residential Group, 21 Station Parade, Elm Park, Hornchurch RM12 5AB.

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