Trusted Agent profile

Griffin Residential Group reviews

5.0

★★★★★ Excellent

96 reviews across 1 platform

21 Station Parade, Elm Park, Hornchurch RM12 5AB

Griffin Residential Group's Hornchurch office at 21 Station Parade is rated 5.0 out of 5 across 96 reviews on 1 platform, including 96 Google reviews rated 5.0. Checked 9 October 2026.

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5.0 / 5

96

Reviews on Google

This office

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Hornchurch office, from every platform, shown as written. First names only.

5/5

Google

George is an amazing. Very polite, friendly and honest about the properties when viewing which gives us buyers good confidence that we are being taken care of. Thank you George.

Ali · 16 April 2025

Agent replied · 16 April 2026

Thank you for your kind words Ali!

5/5

Google

We chose Griffin as they offered the best fee deal. Michelle was very personable and great to work with. Communication and dealings with Vicky were very good. Our property was sold within 4 months We did have a difficult situation close to completion however they were on top of it.

Margaret · 16 May 2024

Agent replied · 15 June 2024

Thank you Margaret for your kind words. It was a pleasure to work with you! Wishing you all the best in the future. Griffin team

5/5

Google

Gary and Justin has been very helpful with my house selling and buying process. They are friendly, approachable and could be reached anytime to seek help and advice. I am happy that I made a right decision to choose Griffin Residential Elm Park. I recommend their service and I appreciate Gary and Justin for all their help and support. All the best and keep up your good work!!PositiveResponsiveness, Quality, Professionalism, Value

Pandian · 16 June 2022

Agent replied · 15 June 2024

Dear Mr Aravinth, we really appreciate your positive comments and pleased to hear you are happy with the service. Wishing you all the very best.

5/5

Google

I had a great experience with Griffin when buying my property. From the beginning, their team was very helpful, guiding me through each step. Anytime I had questions, they gave clear and quick answers. The whole process was easy and stress-free. Griffin’s team made sure I understood everything, so there were no surprises. I highly recommend them to anyone looking to buy a property, they made the whole experience smooth and enjoyable.

Anwar · 16 April 2025

Agent replied · 23 October 2024

We appreciate your feedback Anwar, wishing you all the best in your new home! Kindest regards, Elm Park Team

5/5

Google

Great service! Vicky was very polite and professional. I would definetely reccoment the agency services.

M · 16 July 2025

Agent replied · 16 April 2026

Dear Sincu Marina, Thank you for your lovely review and 5-star rating! We're so pleased to hear that you had a great experience and that Vicky made such a positive impression with her polite and professional approach. Your recommendation means a lot to us, we truly appreciate it and hope to assist you again in the future! Best regards, TH team

5/5

Google

I highly recommend Michelle and the team at Griffin. They went above and beyond my expectations every step of the way in my house sale. They made a big difference and the potentially stressful process was de-stressed and (almost) enjoyable. Thank you guys - I would use you again in a heartbeat.

Dr · 17 December 2023

Agent replied · 15 June 2024

Thank you very much for taking time to provide us with such a positive review. We are very happy to hear you enjoyed the service! Griffin Team

5/5

Google

Overall we received brilliant service from Griffin (in particular Vicky!). Vicky was always on hand to help and provided valuable assistance from the outset in progressing our purchase with her professional and calming approach which we could not fault. Vicky is an asset to the Griffin team!

Muhibur · 16 April 2025

5/5

Google

A big Thank you to Marjana and Vicky. Very professional and exceptional service provided.

S · 16 April 2025

Agent replied · 16 April 2026

Thank you so much for your wonderful feedback! We're thrilled to hear that Marjana and Vicky provided you with such professional and exceptional service. We'll be sure to pass along your kind words to them. We truly appreciate your support and look forward to serving you again!

5/5

Google

Michelle Madder is a lovely lady and very professional. Would definitely recommend her.

Aggie · 16 April 2025

Agent replied · 23 October 2024

Thanks for taking time to review Michelle's service Aggie. It really helps us to ensure our customers receive best service possible and in this case it appears that Michelle did provide you the service you deserve! Warm regards, Elm Park Team

5/5

Google

Michelle Madder has been a fantastic asset in all of our transactions together. Her experience and proactivity have ensured transactions go through smoothly and her communication with all parties is second to none. Thank you for your support - I look forward to many more transactions with Michelle.

Brittany · 16 June 2023

Agent replied · 15 June 2024

Thank you Brittany for taking time to provide such a positive feedback, looking forward to working together again. Regards, Elm Park Team

5/5

Google

Incredible customer service. Worth their weight in gold. Did all the comms with solicitors and other estate agents for us; delivered on endless viewings and multiple offers; and were just all round brilliant. Completely changed my mind about estate agents and we are very grateful.

Enya · 13 September 2025

Agent replied · 12 November 2025

Thank you so much for your amazing feedback, Enya! We're thrilled to hear that our team made such a positive impact on your experience. It means the world to know we could take the stress out of the process and change your perspective on estate agents. We’re truly grateful for your kind words and wish you all the best in your next chapter! TH team

5/5

Google

Had a great experience from start to finish . The team always kept me updated on all aspects from booking in viewings to feed back and right through the sale of my property . Would recommend this branch the team are friendly and nothing is too much trouble . Thank you team Elm park xx

Belinda · 16 April 2025

Agent replied · 16 April 2026

Hi Belinda, Thank you so much for your kind words! We're so glad to hear that you had a great experience with us from start to finish. It’s always our priority to keep our clients informed and make the process as smooth as possible. We really appreciate your recommendation and your trust in our team. If you ever need anything else, we’re here for you!

5/5

Google

Vicky is truly one of the best agents out there! She's not only lovely and helpful but also incredibly professional. Her dedication and expertise make all the difference.

Suraiya · 16 May 2024

Agent replied · 15 June 2024

Thank you Suraiya for taking time to provide such positive feedback, this means a lot! Griffin Elm Park

5/5

Google

Both Michelle & Vicky were very helpful in dealing with the sale of my mums house, I would definitely recommend Griffin Estate Agents to friends and family, thank you. Julie Watson

Julie · 16 March 2024

Agent replied · 15 June 2024

Thank you Julie for you kind words and recommendation. It was a pleasure to work with you. Best of luck! Team Griffin

5/5

Google

I had the great pleasure of meeting Michelle Madder, who came from Griffin Estate to value & put my house on the market. She is a very friendly, kind & warm lady, who made the process so easy & enjoyable. She took the time to get to know me & find out exactly what I wanted & needed & patiently explained very step of the process. I can not rate Michelle & the Griffin team highly enough & will definitely be recommending her in the future. Paul Sharpe

Paul · 15 February 2024

Agent replied · 15 June 2024

Thank you Paul for your kind words! We are very pleased you are happy with the service. Best of luck in the future, Team Griffin

5/5

Google

From beginning to end Vicky and her Team have been a complete pleasure to deal with in the sale of our Property. Their professionalism and speed of dealing with all points have been amazing. I strongly recommend anyone looking to buy or sell to talk to Griffin when dealing with Residential property .

Adam · 16 April 2025

Agent replied · 16 April 2026

Hi Adam, Thank you so much for your wonderful review! We’re delighted to hear that Vicky and the team made the process of selling your property smooth and efficient. Your recommendation means a lot to us, and we’re so glad we could assist you. If you ever need anything in the future, don’t hesitate to reach out!

5/5

Google

I will highly recommend Griffin. They had been instrumental throughout the buying process and got us our sweet home. Thanks to Michelle and Vicky for help.

Rahul · 16 April 2024

Agent replied · 15 June 2024

Thank you Rahul for such positive feedback, this will make Michelle’s and Vicky’s day!

5/5

Google

Vicky has been absolutely amazing from start to finish. Whenever I had any queries, the members of staff were very quick to respond. Very friendly, helpful and efficient.

Shamina · 15 February 2024

Agent replied · 15 June 2024

We appreciate you taking time to review Vicky's service Shamina. Happy customer is the best reward for our team, thank you and best of luck! Griffin team

5/5

Google

I would strongly recommend Vicky Garret , she is informative , honest and reliable , you need not worry about anything if she is dealing with your sale

Mohammed · 15 February 2024

Agent replied · 15 June 2024

Thank you Mr Ali for your positive review, this will make Vicky's day! Kind regards, Griffin Team

5/5

Google

I can't recommend griffin in elm park enough...they sold our house in 7 days after being with another local agent for 4 months..Michelle came to value our house and was easy to speak to and approachable.. vicky took over our sale and made the whole experience so much easier always keeping us informed every step of the way. My only regret is not using griffin from the beginning .

Nicola · 16 May 2024

Agent replied · 15 June 2024

We are so pleased to hear about your experience with us Nicola. It was a pleasure to work with you and as always, contact us if you need any assistance in the future. Elm Park team

5/5

Google

Very happy with our current service from Griffin .Mariana Homina showed us around the property we purchased and has given us alot of confidence in our buying our first. We were given useful and accurate information on how to put in offers and how we processed now our offer has been accepted. Feel comfortable knowing VICKY GARRETT will look after us until the keys are exchanged. Thank you team griffin…👍

Nitin · 16 March 2024

Agent replied · 15 June 2024

Thank you Nitin for your kind words, the team will be very happy to see that customers value their hard work. Best of luck! Team Griffin

5/5

Google

Excellent service, Vicky and all the team have been very supportive throughout the sale of our property.

Terry · 16 January 2026

Agent replied · 16 April 2026

Thank you, Terry, for your kind review. We’re delighted to hear that you received excellent service and felt supported throughout the sale of your property. Vicky and the entire team will really appreciate your feedback. Thank you for choosing Together Homes. We wish you all the very best for the future. Kind regards, Together Homes

5/5

Google

Recently we used Griffin Residential of Elm Park to provide the marketing of our property. From our very first meeting with Jason it was obvious he had a considerable depth of local knowledge and had a wonderful personality which made us feel comfortable and reassured that we had chosen wisely. Michelle, the branch manager,had involvement with the appointments to ensure all went smoothly and we were regularly updated with any progress. Their advise was always offered and all our questions answered in a professional manner. I cannot thank them enough for their contributions in trying to help us during this stressful period. Thank you P&R

Peter · 16 June 2023

Agent replied · 15 June 2024

Thank you for your kind review Peter, glad you enjoyed the service! Elm Park Team

5/5

Google

Thank you Griffin for this pleasant experience. I got the flat thanks to Michelle and Demi that were so nice and helpful. I recommand this agency. Clear, professional and nice !

Eve · 16 June 2023

Agent replied · 15 June 2024

Thank you for taking time to provide such a positive feedback. Kind regards, Elm Park Team

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Griffin Residential Group's Google reviews

Questions about Griffin Residential Group

How many reviews does Griffin Residential Group have?

Griffin Residential Group's Hornchurch office has 96 reviews across 1 platform: 96 on Google. Reviews may appear on more than one platform. Checked 9 October 2026.

What is Griffin Residential Group's rating?

Griffin Residential Group is rated 5.0 out of 5 across all 96 reviews, and 5.0 out of 5 on Google from 96 reviews, checked 9 October 2026.

Where is Griffin Residential Group's Hornchurch office?

Griffin Residential Group, 21 Station Parade, Elm Park, Hornchurch RM12 5AB.

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Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.