Trusted Agent profile

Griffin Residential Group estate agents in Hornchurch and Stanford-Le-Hope

4.8

★★★★★ Excellent

119 reviews across 2 offices and 3 platforms

Griffin Residential Group has two offices, in Hornchurch and Stanford-Le-Hope. Together they have 119 reviews on three platforms, rated 4.8 out of 5 overall.

Google logo

4.9 / 5

115

Reviews on Google

All 2 offices

Facebook logo

1.0 / 5

1

Reviews on Facebook

All 2 offices

Trustpilot logo

3

Reviews on Trustpilot

All 2 offices

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Our offices

Griffin Residential Group's two offices, most reviewed first. Each has its own page.

Awards

ESTAS

Industry awards

Griffin Residential Group and its branches won ESTAS awards in one year, most recently 2021.

ESTAS winners in one year, the group and its branches: 2021.

ESTAS awards by year, 2021 to 2021

Source: ESTAS winners lists, as published, linked by year.

Reviews on Google

Showing 115 reviews on Google only. Show every review

5/5

Google

Had very friendly nature, took her time in showing us the property. Listened to our concerns and suggested a second property that would be better suited. A great agent!

Ruksha · 16 April 2025 · Griffin Residential Group Hornchurch

Agent replied · 15 June 2024

Thank you for taking time to provide such a positive feedback, our team always values their customers feedback and yours will be taken very positively! … More

5/5

Google

The agents at this wonderful establishment are absolutely legendary. We didn't even sell with them, but the help they offered especially Vicky Garrett Marijana and Michelle is uncomparable to anything I've ever experienced in my life. I …

Alice · 16 April 2025 · Griffin Residential Group Hornchurch

Agent replied · 15 June 2024

We appreciate your review Alice. We are pleased we could assist you with your queries and eventually you completed on your sale! Wishing you all the best in your new home and as always, if you have any questions, always feel free to contact … More

5/5

Google

From beginning to end Vicky and her Team have been a complete pleasure to deal with in the sale of our Property. Their professionalism and speed of dealing with all points have been amazing. I strongly recommend anyone looking to buy or sell to talk to Griffin when dealing with Residential property .

Adam · 16 April 2025 · Griffin Residential Group Hornchurch

Agent replied · 16 April 2026

Hi Adam, Thank you so much for your wonderful review! We’re delighted to hear that Vicky and the team made the process of selling your property smooth and efficient. Your recommendation means a lot to us, and we’re so glad we could assist you. If you ever need anything in the future, don’t hesitate to reach out!

5/5

Google

Griffin Residential made the home-buying process smooth and stress-free. They were efficient, communicative, and highly professional throughout. We appreciated their support and would definitely recommend them to others!

Jakab · 16 April 2025 · Griffin Residential Group Hornchurch

Agent replied · 16 April 2026

Hi Jakab, Thank you for taking the time to leave such a positive review! We're so happy to hear that we were able to make the home-buying process smooth and stress-free for you. Your recommendation means the world to us, and we’re always here if you need anything in the future!

5/5

Google

Had a great experience from start to finish . The team always kept me updated on all aspects from booking in viewings to feed back and right through the sale of my property . Would recommend this branch the team are friendly and nothing is too much trouble . Thank you team Elm park xx

Belinda · 16 April 2025 · Griffin Residential Group Hornchurch

Agent replied · 16 April 2026

Hi Belinda, Thank you so much for your kind words! We're so glad to hear that you had a great experience with us from start to finish. It’s always our priority to keep our clients informed and make the process as smooth as possible. We really appreciate your recommendation and your trust in our team. If you ever need anything else, we’re here for you!

5/5

Google

Griffin Residential Elm Park were faultless in their handling of the sale of our house. We were kept informed of all the people who were viewing the house giving us the names, time and date of everyone viewing it. They also did their due diligence of the prospective purchasers to ensure the sale went ahead as smoothly as possible (no time wasters!) I am very happy with the service they provided and I would use them again.

Ian · 16 April 2025 · Griffin Residential Group Hornchurch

Agent replied · 16 April 2026

Thank you so much for your amazing review, Ian! We're thrilled to hear that you were happy with the service we provided throughout the sale of your home. Keeping you informed and ensuring everything went smoothly are top priorities for us, and it's wonderful to know we succeeded. We’d be delighted to work with you again in the future. Thanks again for trusting Griffin Residential Elm Park

5/5

Google

A big Thank you to Marjana and Vicky. Very professional and exceptional service provided.

S · 16 April 2025 · Griffin Residential Group Hornchurch

Agent replied · 16 April 2026

Thank you so much for your wonderful feedback! We're thrilled to hear that Marjana and Vicky provided you with such professional and exceptional service. We'll be sure to pass along your kind words to them. We truly appreciate your support and look forward to serving you again!

5/5

Google

Excellent service all round, very good communication and quick response times

Carol · 16 April 2025 · Griffin Residential Group Hornchurch

Agent replied · 16 April 2026

Thank you, Carol, for your kind words! We're thrilled to hear that you had a positive experience with our service. We strive to provide excellent communication and prompt responses, and we're glad that it made a difference for you. Looking forward to assisting you again in the future!

4/5

Google

Vicky and Marjana managed the sale of my property. During a difficult set of circumstances, they stayed on top of things, kept me informed and managed the sale to it's final conclusion. Very happy with the outcome. Thank you both.

Terry · 16 April 2025 · Griffin Residential Group Hornchurch

Agent replied · 16 April 2026

Hi Terry, Thank you for your wonderful feedback! We’re so glad to hear that Vicky and Marjana were able to guide you through a challenging situation and keep everything on track. It’s fantastic to know you’re happy with the outcome, and we truly appreciate you taking the time to share your experience. If you need any further assistance in the future, don’t hesitate to reach out!

5/5

Google

George is an amazing. Very polite, friendly and honest about the properties when viewing which gives us buyers good confidence that we are being taken care of. Thank you George.

Ali · 16 April 2025 · Griffin Residential Group Hornchurch

Agent replied · 16 April 2026

Thank you for your kind words Ali!

5/5

Google

Professional, efficient, and always willing to go the extra mile, highly recommend!

Jas · 16 April 2025 · Griffin Residential Group Hornchurch

Agent replied · 16 April 2026

Thank you so much, Jas, for your kind words! We’re thrilled to hear that you found our team professional and efficient. Going the extra mile for our clients is something we take pride in, and we truly appreciate your recommendation. If you ever need assistance again, we’re always here to help!

5/5

Google

Rating only, no written review.

Daniel · 16 April 2025 · Griffin Residential Group Hornchurch

Agent replied · 16 April 2026

Thank you for the review Daniel!

5/5

Google

I really can’t rate these guys highly enough, Vicky and Justin have been amazing. Always going above and beyond, they really add the personal touch. Please make these your go to estate agents.

Darren · 16 April 2025 · Griffin Residential Group Hornchurch

Agent replied · 16 April 2026

Hi Darren, Thank you so much for your kind words! We're thrilled to hear that Vicky and Justin have made such a positive impact. They truly go the extra mile to ensure our clients have the best experience possible. We really appreciate you recommending us and are so grateful for your trust. If you ever need anything else, don’t hesitate to reach out!

5/5

Google

I was very happy with the service received from Griffin when selling my house. Initially Michelle started proceedings but I just was not ready to make the leap. She showed great patience but was away when I was finally ready. Vicky did a great job and her colleague who conducted the open house was superb. My house sold very quickly and I was thrilled. I had found a property to buy and Vicky gave me great advice on how to progress the sale and was a great listener when I started to get anxious or frustrated. It all went so well that once I had moved my things into storage I went off to tour the Scottish Highlands in my campervan whilst the sale was completed and building works to update the new property went ahead. I am now happily settled in my new apartment and Griffin has restored my faith in estate agents. I also love that they offer so much support to community groups as this makes such a difference. Thank you.

MARIE · 16 April 2025 · Griffin Residential Group Hornchurch

Agent replied · 11 December 2024

Thank you so much for your kind words Marie and for sharing your experience with Griffin. We're delighted to hear that Michelle and Vicky were able to support you every step of the way, even as plans evolved. It’s wonderful that the process went smoothly, allowing you the peace of mind to enjoy your campervan trip in the Scottish Highlands, what a fantastic way to transition! We’re especially grateful for your appreciation of our community efforts; making a positive impact locally is something we value deeply. It was truly a pleasure to help you sell your home and settle into your new apartment. If you ever need anything in the future, please don’t hesitate to reach out. Wishing you all the best in your new home!

5/5

Google

Great advice to secure a house sale!

Tony · 16 April 2025 · Griffin Residential Group Hornchurch

Agent replied · 23 October 2024

We appreciate your review Tony, glad to hear our team could help you! All the best, Elm Park Team

5/5

Google

Saoira, I really appreciate the she has treated us and welcome us for the viewing.

Khurram · 16 April 2025 · Griffin Residential Group Hornchurch

Agent replied · 23 October 2024

Thank you Mr Khan for your feedback, good luck with your viewings!

5/5

Google

saoire was really informative and friendly. Well versed on the property we were viewing

Abu · 16 April 2025 · Griffin Residential Group Hornchurch

Agent replied · 23 October 2024

Thank you Abu for taking time to provide such positive feedback, this will make Saoire's day. Elm Park Team

5/5

Google

Saoire : It was nice viewing property. She was really helpfully and gave all details regarding property

Ronak · 16 April 2025 · Griffin Residential Group Hornchurch

5/5

Google

Great service provided by Griffin. Really appreciate all the support from Vicky :)!

Izhar · 16 April 2025 · Griffin Residential Group Hornchurch

Agent replied · 23 October 2024

Thank you for your positive response Izhar, we're really happy we could help!

5/5

Google

I recently had the pleasure of working with Vicky to sell my property, and the experience was nothing short of exceptional.

David · 16 April 2025 · Griffin Residential Group Hornchurch

Agent replied · 23 October 2024

Thank you for your review David, it really helps us to ensure we provide best service possible. Thank you for your business. Elm Park Team

5/5

Google

Very professional service from start to finish. Vicky was very helpful and able to answer all our questions, 5 star service

Tim · 16 April 2025 · Griffin Residential Group Hornchurch

5/5

Google

Michelle Madder is a lovely lady and very professional. Would definitely recommend her.

Aggie · 16 April 2025 · Griffin Residential Group Hornchurch

Agent replied · 23 October 2024

Thanks for taking time to review Michelle's service Aggie. It really helps us to ensure our customers receive best service possible and in this case it appears that Michelle did provide you the service you deserve! Warm regards, Elm Park Team

5/5

Google

Sanoire agent was really kind to us gave us all the details about the property she was prepared with all the answers details was good meeting with her thank you ❤️

Binish · 16 April 2025 · Griffin Residential Group Hornchurch

Agent replied · 23 October 2024

Thank you for taking time to provide such positive feedback! Wishing you all the best with your property search Kind regards, Elm Park Team

A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

Questions about Griffin Residential Group

Which Griffin Residential Group office has the most reviews?

Hornchurch has the most, with 98 reviews rated 5.0 out of 5, followed by Stanford-Le-Hope with 21.

Where are the Griffin Residential Group offices?

The two Griffin Residential Group offices, by town:

  • Hornchurch: 21 Station Parade, Elm Park, Hornchurch, RM12 5AB
  • Stanford-Le-Hope: Unit 1 The Precinct, High Street, Stanford-Le-Hope, SS17 0HF
Has Griffin Residential Group won any awards?

Yes. At the ESTAS 2021 awards the group won Silver for Best Online Agent.

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