Newest first, from every platform, with the office each review is about. First names only.
★★★★★ 5/5
TrustpilotMonarch Green Site Gleesons. Mine and my husband's experience was…
Mine and my husband's experience was with Deborah Kirtland Gleeson Homes at Monarch Green site.We purchased a property from Deborah who was an absolute joy to be dealing with from start to finish. We received a top class professional service and every step of the way we were helped, prompted and encouraged to fulfill the purchase and move-in journey as smoothly as possible. All questions we asked were answered and we felt totally reassured. The after sales is still ongoing which gives us peace of mind. If you are lucky enough to have Deborah from Gleesons guide you through you are in very safe hands.
Christine · 16 June 2024 · Gleeson Homes Yorkshire South Chesterfield (Woodhouse Lane)
Agent replied · 24 August 2024
Thank you for your review ChristineDeborah will be delighted to read your kind words in relation to the support she provided during your purchase journey with us, and we are please to read that you are also enjoying the aftercare service we provide.Thank you again for sharing your feedback with us.Kind RegardsGleeson Homes
★★★★★ 5/5
TrustpilotAmaara was brilliant!
Myself and my partner decided to purchase our first home this year, Amaara was amazing, helping us decide on the type of house, showing us potential plots and being really transparent with the pros and cons of the plots based on what we were wanting. Ultimately this led to us purchasing our first home with Amaara. We have now moved in and couldn’t be happier with the quality of the home and the privacy of our chosen plot. Really happy with the communication with Amaara throughout the whole process and thank her for keeping us up to date with each stage of the house! Would definitely recommend!
Ellie · 16 June 2024 · Gleeson Homes Yorkshire South Chesterfield (The Grove)
Agent replied · 13 June 2024
Thank you for your review EllieYour kind words about the excellent service that Louise has provided to you are really appreciated. Rest assured we will be recognising this and passing your comments onto Louise, who will be thrilled!Kind RegardsGleeson Homes
★★★★★ 5/5
TrustpilotI and my husband had a wonderful…
I and my husband had a wonderful experience with Jackie. Her service was highly exceptional. She made us comfortable and explained to detailed answers to all our questions. With these experience we won’t but recommend Gleesons home to family and friends. Thumbs up Jackie
Iyanu · 15 June 2024 · Gleeson Homes Yorkshire South Chesterfield (Woodhouse Lane)
Agent replied · 24 August 2024
Thank you for your review IyanuWe really appreciate your feedback, and are delighted to read that you are happy to recommend Gleeson to your friends and family!We will be sure to share this feedback with Jackie, who will be delighted.Kind RegardsGleeson Homes
★★★★★ 5/5
TrustpilotGreat experience, very helpful
John was a fantastic help at the Bracks Farm estate in Bishop Auckland. I felt John always had time for me and my partner and was very helpful.
Courtney · 14 June 2024 · Gleeson Homes Yorkshire South Chesterfield (Woodhouse Lane)
Agent replied · 24 August 2024
Thank you for your review CourtneyWe are really pleased to read this feedback about John at our Bracks Farm development, and we thank you for taking the time to share it with us here.Kind RegardsGleeson Homes
★★★★★ 5/5
TrustpilotVery accommodating with house viewings…
Very accommodating with house viewings and a great help with the buying process.
P · 14 June 2024 · Gleeson Homes Yorkshire South Chesterfield (Woodhouse Lane)
Agent replied · 24 August 2024
Thank you for your reviewwe really appreciate you taking the time to leave us this feedbackKind RegardsGleeson Homes
★★★★★ 5/5
TrustpilotBrilliant customer service
I have had a brilliant service from Emma Martin and Shaun Frith at Gleeson Homes. They have been so helpful and I am excited to move into my new home . They have added some extras that I requested , and Emma has gone out of her way to make my purchase seamless. Fantastic !
Audrey · 13 June 2024 · Gleeson Homes Yorkshire South Chesterfield (Woodhouse Lane)
Agent replied · 24 August 2024
Thank you for your review AudreyIt is lovely for us to read such positive feedback about the service provided to you from Emma & Shaun.Thank you for taking the time to share this with us, we share your excitment on you moving into your new home!Kind RegardsGleeson Homes
★★★★★ 5/5
TrustpilotIt's was great experience to buy a…
It's was great experience to buy a house with them, sale person Jackie was really great and very helpful. Always ready to help and explain everything really nicely. Would recommend them to everyone.
Navjot · 13 June 2024 · Gleeson Homes Yorkshire South Chesterfield (Woodhouse Lane)
Agent replied · 24 August 2024
Thank you for your review NavjotIt's great for us to read how happy you are with the service provided by Jackie, and the fact that you would recommend Gleeson to "Everyone" !Thank you again for taking the time to share this feedback - it really is appreciated.Kind RegardsGleeson Homes
★★★★★ 5/5
TrustpilotOutstanding Customer Service
I recently had the pleasure of working with Tina at Model Walk to purchase my new home, and I am thrilled to share my positive experience.From the very start, Tina exhibited an impressive level of expertise in the real estate market. She took the time to understand my needs, preferences, and budget, providing invaluable advice that made the home-buying process smooth and stress-free. Her deep knowledge of the local market and neighbourhoods ensured that I found the perfect home.One of the most remarkable aspects of working with Tina was her excellent communication and interaction with my toddler and pregnant wife. She was always available to answer my questions, provide updates, and offer reassurance. Her prompt responses, whether via phone, email, or in person, made me feel supported and well-informed throughout the entire process.Tina truly went above and beyond to provide personalized and attentive service. She carefully listened to my needs and preferences, showing me homes that perfectly matched my criteria. Her friendly and approachable demeanour made the experience enjoyable and stress-free.The closing process was seamless, thanks to Tina meticulous attention to detail and organization. She guided me through the paperwork, ensuring that everything was completed accurately and on time. Her thoroughness and expertise made the final steps of buying my home straightforward and stress-free.Tina provided exceptional customer service and made my home-buying experience a positive and memorable one. I highly recommend Tina to anyone looking to buy a home. Her expertise, communication, and personalized approach are truly unmatched. Thank you, Tina, for helping me find and purchase my dream home.
Musukula · 12 June 2024 · Gleeson Homes Yorkshire South Chesterfield (The Grove)
Agent replied · 24 August 2024
Thank you for your fantastic review!This review is a delight for us to read, and we can't thank you enough for such glowing feedback regarding the excellent service that Tina has provided to you and your family!We appreciate people have busy lives, so for you to go into such detail regarding your experience really is appreciated!Kind RegardsGleeson Homes
★★★★★ 5/5
TrustpilotJohn - Bracks Farm
As the search continued with my mam for a new build, we popped in to the Bracks Farm development to be greeted with a friendly welcome by John. After expressing our current position and the need to keep options open pending an offer / sale of our current property, John spent time showing us what was available currently / available in future phases whilst answering our multiple questions. He was attentive and knowledgable along with being super personable, a warmth you don’t always find but was most appreciated. Thank you for your time, John. Hoping to visit this development once ‘sold’. Fingers crossed!
Mills · 11 June 2024 · Gleeson Homes Yorkshire South Chesterfield (The Grove)
Agent replied · 13 June 2024
Thank you for your review GemmaWe are delighted you had such a positive experience when you visited our Bracks Farm development, and that John was able to answer all your questions and looked after you so well.Good luck with your mums house sale, and we hope to see you again very soon!Kind RegardsGleeson Homes
★★★★★ 5/5
TrustpilotJohn at Bracks Farm is very friendly…
John at Bracks Farm is very friendly and helpful.
Jack · 11 June 2024 · Gleeson Homes Yorkshire South Chesterfield (The Grove)
Agent replied · 13 June 2024
Thank you for your review JackYour feedback is much appreciatedKind RegardsGleeson Homes
★★★★★ 5/5
TrustpilotExcellent service
All throughout the process of buying our house, from initial enquiry to completion, was handled in a professional manner. A special thank you goes to Temi who was helpful and supportive throughout the process. I would highly recommend Gleeson Homes as they took alot of the stress away from what was a busy period.
Michael · 10 June 2024 · Gleeson Homes Yorkshire South Chesterfield (The Grove)
Agent replied · 13 June 2024
Thank you for your review MichaelWe are delighted to read about the service deiivered from our Sales Executive Temi during your purchase journey.We really appreciate your feedback, are pleased to read how we took away the stress of moving, and are also delighted that you would be happy to recommend us!Kind RegardsGleeson Homes
★★★★★ 5/5
TrustpilotBracks Farm.
We visited Bracks Farm yesterday.Greeted by John who was very friendly , Knowledgeable and professional. He was extremely helpful and listened to our move needs.Awaiting to sell our property, will certainly be paying John a visit when we do. In comparison with several other builders sales units Gleeson are miles apart. Thank you to John!
T · 10 June 2024 · Gleeson Homes Yorkshire South Chesterfield (The Grove)
Agent replied · 13 June 2024
Thank you for your reviewWe are delighted to read about the service that has been provided by John at our Bracks Farm development.Good luck with the sale of your home, and we hope to see you again very soon!Kind RegardsGleeson Homes
★★★★★ 5/5
TrustpilotJackie over at Acklam Gardens was so…
Jackie over at Acklam Gardens was so friendly. She put me at ease straight away, she was approachable and knowledgable, offering advice without being pushy. I felt like I was on this exciting journey with Jackie guiding me through the experience. She made me feel like I was more than just a potential customer. I felt like I was a valued friend.Thank you Jackie!! You are a credit to Gleeson @ Acklam Gardens
Jessica · 8 June 2024 · Gleeson Homes Yorkshire South Chesterfield (The Grove)
Agent replied · 13 June 2024
Thank you for your review JessicaWe are delighted to read how happy you are with the service provided by Jackie at our Acklam Gardens development.We really appreciate you taking the time to feed back to us, and will be sure to pass on your kind words to JackieKind RegardsGleeson Homes
★★★★★ 5/5
TrustpilotGleesons bungalows lovely
So we seen a bungalow on right move at the woodlands it’s a gleesons build and we thought no harm to go and look. The lady “Deborah” was great really helpful nothing was a bother. No pressure no hard sell just you know nice. Anyway she answered all our questions then told us to go look at the show bungalow only a few miles away. They are very nice and great layout looks like we need to pick a plot.
Brian · 8 June 2024 · Gleeson Homes Yorkshire South Chesterfield (The Grove)
Agent replied · 13 June 2024
Thank you for your review BrianWe are delighted to read how happy you are with the service provided by Deborah on your recent visit, and that you were impressed with the bungalow show home that you then visited.We hope we can help you find your perfect Gleeson home in the very near future!Kind RegardsGleeson Homes
★★★★★ 5/5
TrustpilotI visited Monarch Green development…
I visited Monarch Green development this morning, I was pleasantly surprised how friendly, and very knowledgeable the Sales lady Deborah was, she has renewed my faith in new houses.When the time is right, I will definitely think of Monarch Green, and I hope Deborah is still there and that would be a plus for me.
Alice · 8 June 2024 · Gleeson Homes Yorkshire South Chesterfield (The Grove)
Agent replied · 13 June 2024
Thank you for your review AliceWe are pleased to read that Deborah has left such a positive first impression on you, and renewed your faith in new build developers!We certainly hope to see you again soon when the time is right for you to be considering your next new home purchase!Kind RegardsGleeson Homes
★★★★★ 5/5
TrustpilotJackie was fantastic
Jackie was fantastic, supportive and knowledgable of the area, the house and rhe forthcoming experience of buying with gleeson. Jackie was able to talknme through all aspects of the home, including epc options and extras to help my move be less of a stress and more an experience. Not pushy in the slightest and truly listened to my needs.
Jonpaul · 7 June 2024 · Gleeson Homes Yorkshire South Chesterfield (The Grove)
Agent replied · 13 June 2024
Thank you for your review JonpaulWe are delighted to read about the experience that Jackie has delivered for you, and will be sure to share your feedback with her.Thank yo for taking the time to share this feedback with us, it really is appreciatedKind RegardsGleeson Homes
★★★★★ 2/5
TrustpilotCould have been a lot smoother
I like the house and my plot but could have been much much smoother.Gleeson push and push completion only for me to complete on an incomplete house. Over 130 issues were identified upon receiving the keys delaying my move while they tried to rectify the long list of defects. Carpenters, painters, decorators, plumbers, ground workers, brick layers, window fitters all attended.I finally move in after waiting for over a month to sort out all the other issues to find a damaged window which they now accuse me of doing. Disgusted really. Didn’t spend over 250k on a house for damaged windows. Thought it was a new house Gleeson? Would like to thank finisher Alan and Tony for their efforts - although the house should have been finished before I got the keys!Next doors path was laid too high and is level with my damp proof course which isn’t to code so still waiting to see about that.
Valued · 7 June 2024 · Gleeson Homes Yorkshire South Chesterfield (The Grove)
Agent replied · 24 August 2024
We are sorry to hear of your issuesPlease can you confirm your development and plot details via the email you will receive from Trust Pilot so that we can look into these issues further for you?Kind RegardsGleeson Homes
★★★★★ 5/5
TrustpilotHighly recommend Gleesons Rainsborough development
Sharon Binns, the Sales Executive at the Gleesons Rainsborough site, Knottingley is very professional, any question you ask is explained in great detail and is easily understood. Sharon has extensive technical knowledge and is very friendly and polite.Sharon is extremely patient and has helped us in many ways by assisting us in selecting the plot which filled our criteria of what we we were seeking and also throughout our purchase journey.We are really looking forward to completing our Gleesons home purchase in September.
Pamela · 7 June 2024 · Gleeson Homes Yorkshire South Chesterfield (The Grove)
Agent replied · 13 June 2024
Thank you for your review PamelaWe are really pleased to be able to read about the fantastic service that Sharon has provided to you during your purchase journey with us.We share your excitment, and look forward to handing over the keys to your new home soon!Kind RegardsGleeson Homes
★★★★★ 5/5
TrustpilotJackie is a fantastic personnel who…
Jackie is a fantastic personnel who really supported with the acquisition of my home
Kwadwo · 7 June 2024 · Gleeson Homes Yorkshire South Chesterfield (The Grove)
Agent replied · 13 June 2024
Thank you for your review KwadwoWe really appreciate your kind wordsKind RegardsGleeson Homes
★★★★★ 5/5
TrustpilotPetersmith Parks
I recently purchased a house through Gleeson Homes at Petersmith Park, and the entire experience was exceptional, thanks to Alex Fraser. From start to finish, Alex guided me through every step of the process with remarkable enthusiasm and professionalism.Alex's bright and energetic approach made the journey from finding the perfect plot to choosing the extra accessories truly exciting. Her in-depth knowledge and prompt responses to my numerous questions demonstrated her expertise and dedication. She ensured that no detail was overlooked, and her commitment to making the process smooth and enjoyable was evident at every stage.Alex Fraser is undoubtedly an asset to the Gleeson Homes team. Her friendly and helpful demeanor made what could have been a daunting experience incredibly pleasant. I am thrilled with my new home and grateful for the outstanding service provided by Alex and the entire team at Gleeson Homes. Highly recommended!
Jack · 7 June 2024 · Gleeson Homes Yorkshire South Chesterfield (The Grove)
Agent replied · 13 June 2024
Thank you for your review JackWhat fantastic feedback on what sounds like a great purchase journey.To read that you are thrilled with your new home and the service provided is music to our ears!Thank you again for taking the time to share this feedback with us, it really is appreciated.Kind RegardsGleeson Homes
★★★★★ 5/5
TrustpilotGreat experience!
Great experience! Very happy so far.I'm sure she won't mind us mentioning, but sandy has been great! Helpful ever step of the way. House is as expected small but homely. We have had a very smooth time 😁 communication has been very good. Let's hope it carries on that way! 😆
Customer · 6 June 2024 · Gleeson Homes Yorkshire South Chesterfield (Woodhouse Lane)
Agent replied · 13 June 2024
Thank you for your reviewWe are delighted to read about your experience with Sandy, and that you journey has been nice and smooth.Thank you for taking the time to share your feedback with usKind RegardsGleeson Homes
★★★★★ 5/5
TrustpilotGreat pre AND after sales experience!
After reading a lot of negative reviews regarding after sales care, I wanted to post about my recent experience with gleeson. We have been in the property for 2 months now. I used a professional snagging service pre completion but completed before all corrections were made. Since then, most of the list has been completed. Gleeson have a dedicated follow up team who call you to follow up on your experience and discuss your snagging list. I was provided the mobile number of the 2 site managers when we moved in incase of any issues. The team have responded quickly to everything raised. They have been the ones chasing to get hold of me to sort the list of minor corrections out. I have been really happy with the experience as a whole. We have a lot of house for our budget, and so far without compromise.
Louise · 4 June 2024 · Gleeson Homes Yorkshire South Chesterfield (The Grove)
Agent replied · 13 June 2024
Thank you for your review LouiseWe are delighted to read that you have had such a great end to end experience with Gleeson. We are delighted that the team have been attentive in attending to the snags you have raised.Please can you advise us of your development and plot number so we can share your feedback with the team by updating this review?Kind RegardsGleeson Homes
★★★★★ 5/5
TrustpilotKaren Woolley at Vickers Grange…
Karen Woolley at Vickers Grange couldn’t have been more supportive! From the outset she explained and helped me and my partner as we’d never sold a property before and it was very overwhelming. Although we didn’t end up purchasing her plot, we didn’t feel like we had wasted her time. We visited the show house multiple times, and spoke with Karen about our current situation and she advised us of next steps. Due to Karen’s helpfulness we’re not ruling out Gleeson properties completely, it’s just unfortunate that the plot available at Vickers Grange wasn’t quite suitable. Once again, thank you Karen!
Jack · 4 June 2024 · Gleeson Homes Yorkshire South Chesterfield (The Grove)
Agent replied · 13 June 2024
Thank you for your review JackWe are delighted to read how supportive Karen has been to you and your partner during your recent visits to Vickers Grange.We hope that we have something that suits your needs on one of our developments in the future, and we wish you all the best with your continuing search for a new home!Kind RegardsGleeson Homes
★★★★★ 5/5
TrustpilotExcellent
Got to say another shout out to Gleesons calluna grange, dealing with Pauline now and she too has been brilliant, getting everything sorted for my new home, nothing is any trouble and again feel I’m in good hands to make this a smooth process and adds to an excellent experience
Miss · 3 June 2024 · Gleeson Homes Yorkshire South Chesterfield (The Grove)
Agent replied · 13 June 2024
Thank you for your reviewWe are please to read how Pauline has supported you so well during your purchase journey, and that the process has been so smooth.We really appreciate you taking the time to share your feedback with us.Kind RegardsGleeson Homes
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