Gleeson Homes Cumbria estate agents in Aspatria and Carlisle

★★★★★ 1/5

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2 years after moving into home in…

2 years after moving into home in Skelmersdale the roads and pavements still not done Dangerous to walk on and drive to homeRaised drains make it impossible to drive around safely and damaged undertray of my vehicle Whole estate has made numerous complaints but nothing resolvedAvoid this company

Gary · 27 February 2024 · Gleeson Homes Cumbria Aspatria

★★★★★ 5/5

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Big thank you to Sales Executive John…

Big thank you to Sales Executive John at Bracks Farm for helping and guiding us through the purchase of our first New Build.Also, to John and the Site manager Gary for ensuring the few minor issues have been resolved promptly.

Maria · 26 February 2024 · Gleeson Homes Cumbria Aspatria

★★★★★ 5/5

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Brilliant service @ The Pastures

We recently brought our first home at The Pastures site in Bilsthorpe. Mary in the sales office made the whole process smooth and stress free - perfect for first time buyers! She was friendly, informative and happy to answer all our questions. She regularly kept in touch to give us updates during the buying process and we went from reserving to being home owners in 8 weeks (meaning we were able to spend Christmas in our new home). A huge thank you to Mary and all involved at Gleesons.

Emily · 26 February 2024 · Gleeson Homes Cumbria Aspatria

★★★★★ 5/5

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Tina @ Model Walk.

Tina @ Model Walk.From our initial conversation and through the whole process Tina was so professional, Highly knowledge about the local market and she made sure I always felt like a priority. At each step in the whole process Tina came through with commitment to the whole process.I have too many good things to say my experience was really great she was the best of all the agents I have come across and will highly recommend to everyone.

Audu · 26 February 2024 · Gleeson Homes Cumbria Aspatria

★★★★★ 5/5

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Visited Safari recently

Visited Safari recently, as starting to look for our first home. Karen was so helpful & friendly, showing us around the show homes that are lovely!

Nathan · 25 February 2024 · Gleeson Homes Cumbria Aspatria

★★★★★ 5/5

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Lovely houses

Lovely houses, nice estate, very helpful staff, especially Jodie and Matt!

Tanya · 25 February 2024 · Gleeson Homes Cumbria Aspatria

★★★★★ 5/5

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Vickers Grange, Karen Woolley

Can not recommend this site enough, lovely position in the village. Karen’s expertise, knowledge and approachable personality have made this a brilliant experience for us. Karen has gone over and above to ensure we have a stress free experience, keeping us up to date all the way along and giving great advise.

Hamish · 25 February 2024 · Gleeson Homes Cumbria Aspatria

★★★★★ 5/5

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Excellent service

We are in the process of purchasing the first property on the Shorelands in Skegness. I cannot express enough how amazing the sales executive Liam Connelly is. He has been attentive, informative, professional and friendly throughout our purchasing time and am sure will continue to be until our move in date. Liam keeps us up to date weekly and is very through paying full attention to detail when choosing extras etc. Highly recommend Gleeson and we are excited to move into our beautiful new home. Cannot thank Liam and all the team enough.

Roger · 24 February 2024 · Gleeson Homes Cumbria Aspatria

★★★★★ 5/5

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We wish to express our upmost sincere…

We wish to express our upmost sincere gratitude & thanks to Mary sales agent at The Pastures. Her passion, warmth, and willingness to help & support during our purchase journey has simply been both outstanding & immeasurable. May we take this opportunity to Thank You whole heartedly and unconditionally for being there for us. Kev & Nicky

Kev · 24 February 2024 · Gleeson Homes Cumbria Aspatria

★★★★★ 5/5

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Just started looking around for a new…

Just started looking around for a new home and called into the Pastures. Mary was the site representative who was most helpful and informative. Her friendly manner made it an easy process, without any pressure. Whilst not in a position to move forward at this point, my experience would make a return visit an easy choice. Thank you.

Paul · 24 February 2024 · Gleeson Homes Cumbria Aspatria

★★★★★ 5/5

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Tina at Model Walk

We have purchased a property at Firbeck Fields and a full review will follow once we have taken possession. We had considered several developments in the area and on the whole, engagement with the sales staff has been good. Just wanted to say at this stage that Tina at Model Walk was particularly helpful and was happy to go that extra mile if she was getting the sale or not. Nicola & Mel

Mel · 24 February 2024 · Gleeson Homes Cumbria Aspatria

★★★★★ 3/5

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Three stars at a push!

We moved into our home in 2022- We had a couple of snags but nothing major and overall we were happy with the build, all of the issues were fixed when the builders etc were still on site and our site manager was great. Since then its impossible to get a response from anyone. Our driveway remains unfinished, this was supposed to be topped and all of the broken and rotten wood replaced. We were told they would be back after Christmas but we cannot get a response from anyone on a date when they are coming. We have sent emails and called head office but nothing. Quite a few of the houses on our site were later sold to rental companies who now rent them out, even though we were told during purchasing that all houses would be owner occupied. This is not so much an issue but what is, its that all of the rented houses are finished, all driveways looking lovely yet here we are 17 months later and still waiting. Our road is left unfinished with lots of old bricks left at the entrance to the estate leaving it looking very scruffy upon approach. Also, our plot is at the beginning of the estate, we have been offered absolutely no boundary to the green space leading down the side of our house (which has been left very muddy and boggy and again looking a complete mess) not the image we were provided with and told it would look like. We have people walking across our front garden and dogs fouling on it most days meaning we are going to have to supply our own boundary to protect our property. We are plot 46 on Willows park if anyone from Gleesons reads this and wants to get in touch. We have emailed and called but you do not respond. Three stars is for the actual property which we like, not the mess at the side of our house, lack of boundary or the fact our driveway has been left with no response on when we can expect our home to be completed.

Customer · 23 February 2024 · Gleeson Homes Cumbria Aspatria

★★★★★ 5/5

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Very professional and supportive staff.

Rating only, no written review.

Adriana · 23 February 2024 · Gleeson Homes Cumbria Aspatria

★★★★★ 5/5

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Thanks for being so helpful and…

Thanks for being so helpful and informative to Josh at Rainsborough Park. Lovely show homes and warm and friendly staff. Would recommend to anyone looking for a new home in the area

LISA · 23 February 2024 · Gleeson Homes Cumbria Aspatria

★★★★★ 5/5

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Completion at Vickers Grange

Today we completed on our new home at the Vickers Grange development. We chose the Longford, which is the 4 bed detached and we thrilled that it’s now ours. Throughout the whole process we have had weekly updates from Karen as we watched our house rise out of the ground. We chose Gleeson for their value for money and the build quality. We are pleased we did. Karen, the sales executive, and Stuart, the site manager gave us a smooth handover and peace of mind that is sometimes needed with a new build!

Tarn · 22 February 2024 · Gleeson Homes Cumbria Aspatria

★★★★★ 3/5

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Buying a house with Gleesons

We purchased a house with Gleesons and Mary George was our sales executive throughout our time reserving and when raising any issues following our completion. Mary was fantastic and she made the experience of buying a house less stressful. Anyone who has had Mary or has Mary in the future is very lucky.Although, we have had some snags with our home, Chris who was the assistant site manage initially and then Rich who was the assistant site manager after were very good to rectify any issues. Both Chris and Rich are now on different sites. My only negative with Gleesons is we have an ongoing issue with our en-suite which has not been rectified to date and this does not appear to be a priority at this time for the current site team as there is still building on our site.

Eleni · 22 February 2024 · Gleeson Homes Cumbria Aspatria

★★★★★ 5/5

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Great Staff!

Jon has been our sales executive from midway through our journey to now (about to complete) he is absolutely amazing! Jon has always remained professional but personally as a client I feel I have really been able to put my trust into him. Always given reassurance when needed and even though we have had a bumpy ride Jon has made our home buying Journey a lot less stressful. Anyone buying with Gleeson in the future if you ever come across Jon then you know you’re in the right hands!!!

Emilie · 22 February 2024 · Gleeson Homes Cumbria Aspatria

★★★★★ 1/5

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BUY AT YOUR OWN RISK Erin Court Poolsbrook

Buying a new home should be a lovely and exciting time, I should be loving my new home but instead I'm angry, upset and stressed out with it. Wishing I'd not bought itAfter paying over two hundred thousand pounds for it, just to have it built by cowboy builders. There's no pride in what they do ( pictures back that up) Customer Care (DON'T CARES ) after they have your money.:Brick work outside uneven front & back.:Door frame not straight in living room leading under stairs.:Radiator not central under window in kitchen.: Cracked tile in en-suite shower.:Boxing in back of all three toilets badly done.:Plaster on stairs bumpy not smooth.:All 3 toilet leak water into the pan, no good when you have no choice but to be on a water meter.I could go on and on.38 defaults and the cracks have starting to appear all over really bad.If anyone comes round it takes three attempts to put right, just had enough from gleesons now.So gleesons are proud in what they build 😒Well if that's being proud then shame on you all, you've wrecked my happiness how many more are you going to wreck.

Gaynor · 21 February 2024 · Gleeson Homes Cumbria Aspatria

★★★★★ 5/5

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Just to put it out there

Just to put it out there, We have been looking at the new housing by (Gleeson) from Abby Town to Whitehaven Cumbria. Julie Beck, we have met a couple of times and at different locations. From a Sales background, my partner and I have found Julie to be a supportive, very informative & accommodating salesperson, although we have yet to commit.Hopefully speak again soon JulieBRColin & Susan

Colin · 21 February 2024 · Gleeson Homes Cumbria Aspatria

★★★★★ 5/5

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Buying our first house was made so much…

Buying our first house was made so much easier by Pauline Hayes based at Broughton Moor, she was so helpful and the process was made really easy, would definitely recommend.

Jack · 20 February 2024 · Gleeson Homes Cumbria Aspatria

★★★★★ 1/5

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I BEG YOU TO AVOID THIS COMPANY

I could honestly write a book on the countless issues we have had but I’ll do my best to summarise and hopefully save some people from the absolute migraine we have had over the last 20 months. Sales experience: nightmare. Constantly promised things that were then withdrawn, offered bribes to rush completion which again were withdrawn. Outright lies from sales advisor. After completion is a worse nightmare!Biggest issues we have had: - GAS LEAK. A pipe with a hole was installed. Fumes filling the wall cavity and into our toddlers bedroom. How on earth can this go unnoticed when inspecting the building?! Also took nearly five months for remedial works to be completed.- SEWAGE LEAK. Had a soggy skirting board. Contractor accused my partner of “having poor aim” and urinating up the wall. 🙃 it was a poorly installed sewage stack that had been leaking waste water from the en-suite all the way down the wall into the cloakroom. Again took months to complete remedial works -NO INSULATION. Missing insulation in whole front area of our house. No one took our complaints of mould, condensation, or temperature seriously until recently when the site manage discovered the cause. A month later and it’s not been sorted and customer service are extremely difficult to deal with.Overall:We had almost 90 snags. We expect some snags, it’s a new build, but some of them (including the above) are not acceptable. What is worse is, almost two years down the line, I am having to FIGHT to get issues sorted. Customer service is EMBARRASSING. Utterly impossible to deal with. Constantly make you jump through hoops and forever changing the goalposts! They do everything they can to avoid fore-filling their duties. Unprofessional workmen. I will stress, this is not all! We have had some lovely people in who have been sympathetic but some of them are more than questionable. We had one contractor visit us twice and on both occasions he was inappropriate. Comments towards my two young children (also stuck his head in my face, whilst eating, to smell my baby!!!!) derogatory comments and unacceptable language. He also went above and beyond to tell me how badly fitted our kitchen was. My car is damaged due to the poor condition of the roads. They have admitted fault here and agreed to repair but I’m still waiting (over 9 months) for the issue to be sorted before having the underneath and bumper of my car fixed. I would stress that I have thought long and hard about whether to publicly share our issues. We have provided Gleeson more than enough time to complete snags and given them the benefit of the doubt much more than they deserve. This is the corner we have been backed into.

Nicola · 19 February 2024 · Gleeson Homes Cumbria Aspatria

★★★★★ 5/5

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New buyers experience

New buyers and had no idea what to do or where to start and we spoke to toni and she helped us through everything. I work until 5 and she will put time in to see you around your work schedule. Great experience all the way.

Cally · 19 February 2024 · Gleeson Homes Cumbria Aspatria

★★★★★ 5/5

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Mary George, The Pastures - Phase 2, Bilsthorpe

Fantastic service from Mary George from start to finish. I had to be out of my rented house and had been struggling to find anywhere because I have a dog. I went to an open day to look at a shared ownership Gleeson house at The Pastures. Mary was with me on my journey from start to finish, keeping me up to date on everything that was going on, answering any questions. She made my experience so much less stressful and I was in my new home within 11 weeks, just before Christmas. So far very few snagging problems but they have been dealt with promptly by Mary and the site team.

Kim · 19 February 2024 · Gleeson Homes Cumbria Aspatria

★★★★★ 5/5

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Fantastic all round experience

Had a fantastic experience from start to finish with Gleesons.It was a very emotional time for me following a break up and I needed a quick turn around but it was my first experience buying a home so I was clueless. Mary made the whole experience stress free and went above and beyond for me, along with Declan who has been endlessly helpful even after my move in date. I had no issues with the house itself and communication was fantastic from start to finish. I cannot thank the team enough for making my experience an exciting and stress free journey

Beth · 17 February 2024 · Gleeson Homes Cumbria Aspatria