Gilson Gray LLP estate agents in Edinburgh and Dundee

★★★★★ 5/5

Google

I recently engaged with Gilson Gray to sell my property and they have been fantastic. The whole end to end process has been smooth, the team have been brilliant at communicating, they are highly responsive and engaging - they really know how to provide an amazing client experience. My home sold in 2.5 weeks and they secured me a brilliant sale price. I couldn't recommend them highly enough and in particular, I had a fantastic experience with the following members of the Gilson Gray team, Douglas Hardwick, Lori Stiring, Megan Stewart and Graeme Wilson. Thank you for making it such a positive experience.

Emily · 28 April 2024 · Gilson Gray LLP Edinburgh (29 Rutland Square)

★★★★★ 5/5

Google

Focussing on the sale of my mother's house I was extremely pleased with the energy that was applied to obtaining viewers, advice throughout the sale process and especially advice on a closing date and the final amount offered by the successful bidder. Communication throughout the process was excellent.

Brian · 17 April 2024 · Gilson Gray LLP Edinburgh (29 Rutland Square)

★★★★★ 5/5

Google

I received great service and advice from the North Berwick Estate Agent and Legal team so far in the marketing, sale and purchase throughout my house move. I special thanks to Lori, Abbie, and Rob from the Estate Agent team, and to Paula in Legal. It came at a surprise at how quickly my property went from being surveyed to receiving an offer (~2 weeks). It's no doubt thanks to the team's hard work and in particular the marketing material created, i.e. the photographs and brochure, which were beautifully put together. I especially liked the online client portal Gilson Gray provides so you can keep up-to-date with the sale process of your property which includes who noted interest, offers made, ESPC views, etc. If I was to nitpick it would be that communication internally could be improved upon at times. Examples of this are some e-mails going unanswered, a potential buyer not being informed of the closing date, and trying to book a viewing after the closing date was set. However, the very positive experience in general far outweighs these minor grumbles. Again, thank you all for your effort in making the stressful experience of moving house very straightforward.

Craig · 17 April 2024 · Gilson Gray LLP Edinburgh (29 Rutland Square)

★★★★★ 5/5

Google

I recently engaged with Gilson Gray to sell my property and they have been fantastic. The whole end to end process has been smooth, the team have been brilliant at communicating, they are highly responsive and engaging - they really know how to provide an amazing client experience. My home sold in 2.5 weeks and they secured me a brilliant sale price. I couldn't recommend them highly enough and in particular, I had a fantastic experience with the following members of the Gilson Gray team, Douglas Hardwick, Lori Stiring, Megan Stewart and Graeme Wilson. Thank you for making it such a positive experience.

Emily · 17 April 2024 · Gilson Gray LLP Edinburgh (29 Rutland Square)

★★★★★ 1/5

Google

Beware..!! This is my first ever review of any company but I think it has to be said, I went to view a property Gilson Gray had advertised as I was very interested in the property I contacted my solicitor the next day to put official note of interest thinking this would keep me informed as I prepared an offer. To my surprise the house goes under offer I contacted my solicitor as soon as I was aware they in turn contacted Gilson Gray to be told they were unable to confirm the reason for this. The house owner was then told there was no other parties interested in his house so excepted a a FIVE figure sum under the asking price which I was prepared to pay . So think twice before using Gilson Gray…..

Bruce · 10 April 2024 · Gilson Gray LLP Dundee

★★★★★ 5/5

Google

We could not recommend Lori and Megan at Gilson Gray enough. They always responded quickly and efficiently, were always kind and extremely helpful

Lauran · 29 March 2024 · Gilson Gray LLP Edinburgh (29 Rutland Square)

★★★★★ 5/5

Google

Fantastic service. They really understand the market in Edinburgh and have a wide range of services and advice to offer. We have not done this for 10 years and it was a daunting process made all the easier by Gilson Gray. Loved the drone shots of our house!

Paul · 29 March 2024 · Gilson Gray LLP Edinburgh (29 Rutland Square)

★★★★★ 5/5

Google

Fantastic service from Lori and her team! My house sold very quickly and I’ve had great advice and support throughout the process. Would definitely recommend Gilson Gray Property if you are looking to sell your home. Thank you!

Jenny · 29 March 2024 · Gilson Gray LLP Edinburgh (29 Rutland Square)

★★★★★ 5/5

Google

First class service from start to finish.

Roger · 18 March 2024 · Gilson Gray LLP Edinburgh (29 Rutland Square)

★★★★★ 5/5

Google

We could not recommend Lori and Megan at Gilson Gray enough. They always responded quickly and efficiently, were always kind and extremely helpful

Lauran · 18 March 2024 · Gilson Gray LLP Edinburgh (29 Rutland Square)

★★★★★ 5/5

Google

Fantastic service. They really understand the market in Edinburgh and have a wide range of services and advice to offer. We have not done this for 10 years and it was a daunting process made all the easier by Gilson Gray. Loved the drone shots of our house!

Paul · 18 March 2024 · Gilson Gray LLP Edinburgh (29 Rutland Square)

★★★★★ 5/5

Google

Fantastic service from Lori and her team! My house sold very quickly and I’ve had great advice and support throughout the process. Would definitely recommend Gilson Gray Property if you are looking to sell your home. Thank you!

Jenny · 18 March 2024 · Gilson Gray LLP Edinburgh (29 Rutland Square)

★★★★★ 1/5

Google

Disappointed in their service!!!! Viewed properry they were selling & asked to be informed of developments as we were very interested. 3 sldays layer heard nothing phoned them at 4pm on Monday to enquire and was told " Oh its going to a closing date 11am tuesday" we questioned on why we weren't informed the answer we got was simply oh I forgot!!!!! Very unprofessional and poor way to treat a buyer.

Scott · 11 March 2024 · Gilson Gray LLP Dundee

★★★★★ 1/5

Google

Firstly I am 49, a business man and this is the first review I have ever left. Please be very cautious when considering this firm, I was over charged/ripped off for a very simple Co. name change on a document previously produced by GG to the tune of over £2k , when queried got zero response or even an attempt at justifying the hours charged. Grudgingly paid the bill to be invoiced three weeks later for interest of £52 and a late payment charge of £720.over the course I replied to every email within hours reassuring I would pay but needed an explanation which was ignored constantly, the only attempted being made finally by credit control months later but still no justification of how it takes over 10 hours to change one name on a document the size of one A4 sheet of paper. I have had a blue chip credit status all my life, I would sincerely stay away from this company. there service and advice is mediocre to slow with the fee scale of a top end practice.

Craig · 11 March 2024 · Gilson Gray LLP Dundee

★★★★★ 5/5

Google

First class service from start to finish.

Roger · 28 February 2024 · Gilson Gray LLP Edinburgh (29 Rutland Square)

★★★★★ 5/5

Google

Excellent quick responses and helpful when things don’t go according to plan

Philippa · 28 February 2024 · Gilson Gray LLP Edinburgh (29 Rutland Square)

★★★★★ 5/5

Google

As first time sellers we didn’t really know what the process would involve. Thankfully the Gilson Gray team were absolutely fantastic! From Graeme doing our initial valuation to Megan getting our property live on the market and Kelly acting as our negotiator - they really couldn’t have done more for us. We accepted an offer after just 7 days on the market and we are thrilled with the result. What a brilliant team, thank you!

Joel · 28 February 2024 · Gilson Gray LLP Edinburgh (29 Rutland Square)

★★★★★ 5/5

Google

Excellent quick responses and helpful when things don’t go according to plan

Philippa · 17 February 2024 · Gilson Gray LLP Edinburgh (29 Rutland Square)

★★★★★ 5/5

Google

Managed to both buy and sell in the space of around a week. Gilson Gray were fast, helpful, and competent throughout.

Sean · 17 February 2024 · Gilson Gray LLP Edinburgh (29 Rutland Square)

★★★★★ 5/5

Google

As first time sellers we didn’t really know what the process would involve. Thankfully the Gilson Gray team were absolutely fantastic! From Graeme doing our initial valuation to Megan getting our property live on the market and Kelly acting as our negotiator - they really couldn’t have done more for us. We accepted an offer after just 7 days on the market and we are thrilled with the result. What a brilliant team, thank you!

Joel · 17 February 2024 · Gilson Gray LLP Edinburgh (29 Rutland Square)

★★★★★ 1/5

Google

Well deserved.

Darren · 10 February 2024 · Gilson Gray LLP Dundee

★★★★★ 5/5

Google

Managed to both buy and sell in the space of around a week. Gilson Gray were fast, helpful, and competent throughout.

Sean · 29 January 2024 · Gilson Gray LLP Edinburgh (29 Rutland Square)

★★★★★ 5/5

Google

Abbie assisted me in the in the sale of my flat. Abbie was extremely helpful and kept me up to date during each stage. I would like to add I was selling my home during the Xmas period and having a person like Abbie assisting me during the holiday's made the sale a lot easier during a already stressful period.

Hazel · 29 January 2024 · Gilson Gray LLP Edinburgh (29 Rutland Square)

★★★★★ 1/5

Google

Keep away from Gilson Gray . They are hiding the cost until you see the bill . One hour meeting not important solicitor for £400. If I know that , I would definitely find someone else . Even ridiculous, they sent the invoice into wrong address and put you into court . Please keep away from them . They are greedy ,no credit , hiding fees ,discriminating ,and playing you through their law knowledge . They only want your money . I am very shocked by their service and behavior. Never ,ever use them again.

Emily · 18 January 2024 · Gilson Gray LLP Edinburgh (29 Rutland Square)