Trusted Agent profile
★★★★★
842 reviews across 3 offices and 3 platforms
Gilson Gray LLP has three offices, in Edinburgh (two offices) and Dundee. Together they have 842 reviews on three platforms, rated 3.5 out of 5 overall.
Gilson Gray LLP's three offices, most reviewed first. Each has its own page.
Showing 311 reviews on Google only. Show every review
5/5
GoogleOur experience was about as positive as it can be, buying a property. The service was friendly, but efficient and communication was excellent. Cheryl worked incredibly hard on our behalf and we could not have wanted a better service. We would certainly recommend them.
Dear Chris, many thanks for your 5 star review. We strive to deliver the best possible service! Team GG.
1/5
GoogleAbsolutely shocking, not a single shred of communication between their teams. Had to correct their invoices 4 times, delayed move in date as paperwork wasn't processed in time. 2 months later I'm being chased for another payment which has already been made with no response from their teams. Would actively recommend you go somewhere else for property purchase.NegativeResponsiveness, Quality, Professionalism
5/5
GoogleI recently purchased a flat through Gilson Gray and the service I received was excellent. I was appointed Connor Bowie, who was very professional and kept me informed throughout the whole buying process. I cannot recommend this solicitors firm and Connor enough!PositiveProfessionalism
Dear Edward, many thanks for your 5 star review. We strive to deliver the best possible service! Team GG.
5/5
GoogleI had the best experience with Gilson Gray when purchasing my first home. Debbie was so helpful and patient and kind. I couldn't have done it without them. And I'm so happy in my new home! So, thank you so much!PositiveResponsiveness, Quality, Professionalism
Dear Marte, many thanks for your 5 star review. We strive to deliver the best possible service! Team GG
5/5
GoogleI had a wonderful experience with Gilson Gray while looking for an apartment to rent. Many thanks to Samuel Picchi for a very efficient communication and helping with all the issues/questions I had during the application process. Cannot be more grateful for the opportunity to spend Christmas and New year's in a new apartment. Well done!
Dear Anna, many thanks for your 5 star review. We strive to deliver the best possible service! Team GG
5/5
GoogleI cannot speak more highly of the professionalism of this company. As a relative newcomer to buying and selling a house in a chain I was very happy that Connor talked me through each process as it arose and settled any queries I had quickly and efficiently. I would recommend Gilson Gray to anyone going through the process of buying and selling and especially Connor Bowie. Thank you for your help and service.PositiveResponsiveness, Quality, Professionalism, Value
Dear Elaine, many thanks for your 5 star review. We strive to deliver the best possible service! Team GG
5/5
GoogleBeing a first time buyer I wasn’t very experienced in the “house buying process”. Lynn B at Gilson Gray has the patience of a saint and welcomed every question i had. Her communication and the efficiency was absolutely outstanding and I cannot thank her enough for making this special time in my life even more exciting. Lynn was always professional however when communicating through email (thanks covid) there was a personal touch to it which made this even more special. Thank you to the team at Gilson Gray that helped me through the house buying process and a massive thank you to Lynn.
Dear Kayley, many thanks for your 5 star review. We strive to deliver the best possible service! Team GG
5/5
GoogleEmma, who I dealt with was absolutely fabulous through the whole process. I would highly recommend her and Gibson GrayPositiveProfessionalism
Dear Rachel, many thanks for your 5 star review. We strive to deliver the best possible service! Team GG.
5/5
GoogleI cannot speak more highly of the professionalism of this company. As a relative newcomer to buying and selling a house in a chain I was very happy that Connor talked me through each process as it arose and settled any queries I had quickly and efficiently. I would recommend Gilson Gray to anyone going through the process of buying and selling and especially Connor Bowie. Thank you for your help and service.PositiveResponsiveness, Quality, Professionalism, Value
Dear Elaine, many thanks for your 5 star review. We strive to deliver the best possible service! Team GG
5/5
GoogleRating only, no written review.
Many thanks for your 5 star review. We strive to deliver the best possible service! Team GG.
5/5
GoogleRating only, no written review.
Dear Paul, many thanks for your 5 star review. We strive to deliver the best possible service! Team GG.
5/5
GoogleRating only, no written review.
Dear Ami, many thanks for your 5 star review. We strive to deliver the best possible service! Team GG.
5/5
GoogleRating only, no written review.
Dear Bill, many thanks for your 5 star review. We strive to deliver the best possible service! Team GG.
5/5
GoogleRating only, no written review.
Dear William, many thanks for your 5 star review. We strive to deliver the best possible service! Team GG.
5/5
GoogleRating only, no written review.
Dear serpill, many thanks for your 5 star review. We strive to deliver the best possible service! Team GG.
5/5
GoogleRating only, no written review.
Dear Lewis, many thanks for your 5 star review. We strive to deliver the best possible service! Team GG
5/5
GoogleVery professional service
Dear Jacqueline, many thanks for your 5 star review. We strive to deliver the best possible service! Team GG
5/5
GoogleExcellent experience, fantastic service, highly recommends
Dear Theo, Many thanks for your 5 star review. We strive to deliver the best possible service! Team GG.
2/5
GoogleI emailed, phoned, left message and did all that again before they got back to me. It was like nobody was steering the ship
5/5
GoogleFantastic service, great attention to detail especially from Caitlin Houliston. Thank you. Highly recommend Gilson Gray.
Dear Craig, many thanks for your 5 star review. We strive to deliver the best possible service! Team GG
5/5
GoogleExtremely satisfied with service received from selling and buying from my Solicitor. He was understanding, professional and excellent all round.PositiveResponsiveness, Quality, Professionalism, Value
Dear Debbie, many thanks for your 5 star review. We strive to deliver the best possible service! Team GG.
5/5
GoogleConnor Bowie was very professional and friendly and very easy to do business with. Would definitely recommend, first class service.PositiveResponsiveness, Quality, Professionalism, Value
Dear Catherine, many thanks for your 5 star review. We strive to deliver the best possible service! Team GG.
5/5
GoogleEvelyn Moir at Gilson Gray was excellent. Throughout the process she was very responsive, very reassuring, professional and efficient. I could not have asked for better service. Highly recommended.PositiveResponsiveness, Quality, Professionalism, Value
Dear V B Frederick, many thanks for your 5 star review. We strive to deliver the best possible service! Team GG.
5/5
GoogleLynn Boyd at Gilson Gray Glasgow was very helpful and patient, especially when we hot a glitch at the end of our flat sale. Fees in line with most other companies.PositiveResponsiveness, Professionalism
Dear Karen, many thanks for your 5 star review. We strive to deliver the best possible service! Team GG.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Gilson Gray LLP was Highly Commended at The Negotiator Awards 2025.
Negotiator Awards winners in one year, the group and its branches: 2024.
Negotiator Awards by year, 20242024 1 Bronze The Negotiator Awards 2024 winners
Source: The Negotiator Awards 2025 winners and runners-up, as published. Earlier years link to each year's list.
Gilson Gray LLP is among EA Masters 2026 winners.
EA Masters winners in two years, the group and its branches: 2019, 2026.
EA Masters by year, 20192019 1 award EA Masters 2019 winners
Source: Best Estate Agent Guide 2027 results, as published. Earlier years link to each year's list.
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Edinburgh (29 Rutland Square) has the most, with 657 reviews rated 3.4 out of 5, followed by Edinburgh (29 Rutland Square) with 622.
The three Gilson Gray LLP offices, by town:
Yes. At EA Masters 2026 the group won Silver for Best Estate Agent Guide 2027, Lettings. The group and its branches have also won 2 other industry awards since 2019.
