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Gibbs Gillespie estate agents in Ruislip, Pinner and Ruislip Manor

4.8

★★★★★ Excellent

1,428 reviews across 3 offices and 2 platforms

www.gibbs-gillespie.co.uk

Gibbs Gillespie has three offices, in Ruislip, Pinner and Ruislip Manor (Middlesex). Together they have 1,428 reviews on two platforms, rated 4.8 out of 5 overall.

Google logo

4.8 / 5

1,427

Reviews on Google

All 3 offices

Reviews by type

What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.

Our offices

Gibbs Gillespie's three offices, most reviewed first. Each has its own page.

Reviews on Google

Showing 1,422 reviews on Google only. Show every review

5/5

Google

I appreciated Damil’s clear explanations during the tour. He made everything easy to understand and didn’t rush me. Very professional service.

Arumugam · 13 March 2026 · Gibbs Gillespie Pinner

Agent replied · 13 April 2026

Hi Arumugam! Thanks for the amazing review and star rating! All the best,

5/5

Google

Our experience with Gibbs Gillespie has been great, Annalise Robinson in particular has been amazing, going above and beyond for us whilst providing us with great advice and knowledge. Would recommend her as an agent if you’re looking to rent in the area !

G · 13 March 2026 · Gibbs Gillespie Pinner

Agent replied · 13 April 2026

Thank you for taking the time to review your recent experience you have had with Annalise. … More

5/5

Google

Annalise is a very helpful and cooperative realtor. She is always responsive, professional, and ready to assist with any questions. Working with her has been a great experience, and I would definitely recommend her services.

Malek · 13 March 2026 · Gibbs Gillespie Pinner

Agent replied · 13 April 2026

Hello Malek, Thank you for your review with reference to Annalise! We love to receive … More

5/5

Google

Annalise has been a great help while looking for somewhere to rent. Knowledgable, professional and prompt!

Spencer · 13 March 2026 · Gibbs Gillespie Pinner

Agent replied · 13 April 2026

Hi Spencer! Thanks for the great review! All the best,

5/5

Google

Annalise has been absolutely fantastic to work with. She is professional, approachable, and always willing to go the extra mile to help. Her communication is clear and timely, and she makes the whole process feel smooth and stress-free. She …

Midos · 13 March 2026 · Gibbs Gillespie Pinner

Agent replied · 13 April 2026

Hi Midos, Thank you for the great review. It’s fantastic to hear that we could provide you … More

5/5

Google

Though I haven't finalized or moved to the new property, I am super impressed with the professional staff, especially Charlie Payne. She has been super helpful in understanding my requirements and communicating the relevant properties, and arranging calls with the other offices.

Pratik · 13 March 2026 · Gibbs Gillespie Pinner

Agent replied · 13 April 2026

Dear Pratik, Thank you for your wonderful review! We are thrilled to hear that you had a … More

5/5

Google

Annalise at Gibbs Gillespie took us around a rental property and was fantastic. Knew lots about the area, the experience was smooth and simple! 👍 …

Jack · 13 March 2026 · Gibbs Gillespie Pinner

Agent replied · 13 April 2026

Hi Jack! Thanks for your feedback, our team love getting reviews through. It's fantastic … More

5/5

Google

Damil made the viewing enjoyable and easy to follow. He was friendly, approachable and very knowledgeable. I would recommend him to anyone viewing a property. …

Riya · 13 March 2026 · Gibbs Gillespie Pinner

Agent replied · 13 April 2026

Hi Riya, Thank you for taking the time to review your recent experience you have had with … More

5/5

Google

Annalise showed me around a rental property and made the whole viewing really easy and relaxed. She was friendly, professional, and happy to answer any questions I had. I really appreciated how approachable she was and how clearly she explained everything. Overall a great experience. Thank you!

Katy · 13 March 2026 · Gibbs Gillespie Pinner

Agent replied · 13 April 2026

Hi Katy, Thank you for taking the time to review your recent experience you have had with … More

5/5

Google

Alex and the team were a great help in selling my property in the area. Compared to other agents in the area I found them to be enthusiastic, optimistic and realistic about the prospect of sale. They maintained good communications throughout the process.

Rob · 6 March 2026 · Gibbs Gillespie Ruislip Manor

Agent replied · 22 April 2026

Dear Rob W We greatly appreciate your 5-star review and the time you took to share your experience with Alex and the team. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Many thanks, Customer Care Team

5/5

Google

Zoe Lynch Such a professional, efficient and effective executive, I am extremely impressed and thankful for all her efforts. She really is an asset, communicates very well and keeps me up to date while sorting everything out impeccably.

Michele · 27 February 2026 · Gibbs Gillespie Ruislip

Agent replied · 20 March 2026

Dear Michele C We greatly appreciate your 5-star review and the time you took to share your experience with Zoe. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Many thanks, Customer Care Team

5/5

Google

Both me and my wife are more than pleased with the staff at Gerrard x especially Shannon smilies who was very friendly personal and proficient at all stages as was Kellie thank them all ,a credit to the company, unlike or sales team selling our property. We will use you again if the staff are the same

Anthony · 27 February 2026 · Gibbs Gillespie Ruislip Manor

Agent replied · 20 March 2026

Dear Anthony Thomson, Thank you for your wonderful review! We are thrilled to hear that you had a positive experience with us. Your feedback motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Kind regards, Customer Care Team

1/5

Google

This review is overdue, but rather late than never. Terrible service from start to finish. Very unprofessional. They always put pressure on us constantly, knowingly was a stressful time for us. To management: I don’t want to discuss this …

Jass · 22 February 2026 · Gibbs Gillespie Ruislip Manor

Agent replied · 20 March 2026

We are unable to identify you as a customer, as we do not have any record of your details on our system and do not recognise this interaction. That said, we appreciate you taking the time to leave feedback. We strive for nothing less than … More

5/5

Google

I had a very nice experience with Gibbs South Ruislip agents. From the time we starting looking for a good house to end of contract everthing was smooth. They are highly professionals team.

Anusha · 20 February 2026 · Gibbs Gillespie Ruislip

Agent replied · 21 October 2026

Dear Anusha, Thank you for taking the time to leave a five-star review of Gibbs Gillespie Ruislip. We’re delighted to hear that you had a smooth experience from the start of your search through to the end of your contract. It’s great to know the team provided a professional and supportive service throughout. We really appreciate your kind feedback and will be sure to pass your comments on to the Ruislip team. If we can assist you again in the future, please don’t hesitate to get in touch. Kind regards, Gibbs Gillespie Ruislip

5/5

Google

Our experience with Gibbs Gillespie has been entirely positive. They found a buyer for us quickly, and when the chain unfortunately collapsed, they were equally speedy in finding another buyer. George is an incredibly proactive, communicative and hard working estate agent. He was always immediate in his response to queries and in taking action, when needed. We were lucky enough to work with Edyta, our move coordinator, who was also nothing short of fabulous. Efficient throughout the process, George and Edyta are a credit to Gibbs Gillespie.

Annette · 20 February 2026 · Gibbs Gillespie Ruislip Manor

Agent replied · 20 March 2026

Dear Annette Seatter, Thank you for your wonderful review! We are thrilled to hear that you had a positive experience with George. Your feedback motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Kind regards, Customer Care Team

5/5

Google

We used Gibbs Gillespie for both the sale of our old home and the purchase of our new one, and I couldn’t be happier with their service. From start to finish, the team was professional, efficient, and proactive at every stage of the process.A special mention to George, who went above and beyond to keep everything on track. He personally chased the solicitors throughout the chain, no easy task given how slow they were, and his persistence is what ultimately made the deal happen.I wouldn’t hesitate to recommend them to anyone looking for a reliable and genuinely dedicated estate agent

S · 20 February 2026 · Gibbs Gillespie Ruislip Manor

Agent replied · 22 August 2026

Dear S B, Thank you for taking the time to leave such a fantastic five-star review of Gibbs Gillespie Ruislip Manor. We’re delighted to hear that you were happy with the service throughout both your sale and purchase. It’s great to know the team were professional, proactive, and supportive at every stage of the process. We’re especially pleased to hear your kind words about George and the role he played in keeping everything moving. Persistence and strong communication are key in complex chains, so it’s wonderful to know his efforts helped bring everything together successfully. We really appreciate your recommendation and will be sure to share your feedback with George and the wider Ruislip Manor team. If we can assist you again in the future, please don’t hesitate to get in touch. Kind regards, Gibbs Gillespie Ruislip Manor

5/5

Google

Couldn't have asked for a better agent! George from the Ruislip Manor is always on top of everything and did a great job in helping us close the sale.

T · 20 February 2026 · Gibbs Gillespie Ruislip Manor

Agent replied · 22 August 2026

Dear T. Xiang, Thank you for taking the time to leave a five-star review of Gibbs Gillespie Ruislip Manor. We’re delighted to hear that George was able to support you so effectively and help bring your sale to a successful close. It’s great to know he stayed on top of everything throughout the process and made a positive difference to your experience. We really appreciate your feedback and will be sure to pass your kind words on to George and the Ruislip Manor team. If we can assist you again in the future, please don’t hesitate to get in touch. Kind regards, Gibbs Gillespie Ruislip Manor

5/5

Google

What can I say!! After a bad experience with Lawrence Rand estate agents, we decided to market our property with Gibbs Gillespie. From the very start, Tommy was reassuring, warm, and realistic in setting expectations, all of which were …

Dre · 22 January 2026 · Gibbs Gillespie Ruislip Manor

Agent replied · 20 March 2026

Dear Andre Ansah We greatly appreciate your 5-star review and the time you took to share your … More

1/5

Google

In 2019, I purchased a flat through this agency and the service was amazing professional, helpful, and genuinely supportive. That positive experience is the reason I returned. Unfortunately, this time the experience was completely different. I made an offer on a property and, although the offer was accepted, the manager, Alex, showed no real interest in selling and was very rude and dismissive throughout the process. Due to this unprofessional attitude and poor communication, I decided to pull out of the purchase. It’s very disappointing to see such a drastic decline in service compared to my previous experience

Gabriella · 22 January 2026 · Gibbs Gillespie Ruislip

Agent replied · 20 March 2026

Dear Gabriella Soloman, Thank you for taking the time to leave a review. We’re sorry to hear about your experience and take all feedback seriously. After reviewing our records, we’re unable to find any details matching your name, and we also don’t have a team member by the name mentioned working in this branch. It’s possible there may be some confusion, or the experience relates to a different office or company. We’d really like the opportunity to understand this further and address any concerns appropriately. Please feel free to contact us directly so we can look into this for you. Best regards, Customer Care Team

5/5

Google

I bought my house from Gibbs Gillespie 30 years ago, so they were my first choice when i decided to sell. Peter West’s guidance, professionalism and honesty meant we were able to sell our house quickly and secure our new home. Peter gave us great advice for pricing our house; and with Reena’s attention to detail for viewings, we were able to showcase the property’s assets and potential. We had multiple offers in the first 2 weeks, and Peter helped us counter an offer. He was very encouraging and supportive, and went above and beyond to help us achieve our goal. He co-ordinated all parts of the chain so we could exchange and then complete within 48 hours! Without him managing the whole of the chain with his superb communication skills, we would have lost our dream home. The whole team worked hard to communicate and were easy to talk to, polite, patient and a pleasure to work with. I highly recommend Gibbs Gillespie to aid your sale or purchase.

Leisl · 22 December 2025 · Gibbs Gillespie Ruislip

Agent replied · 20 March 2026

Dear Leisl And Jenny, Thank you for your wonderful review! We are thrilled to hear that you had a positive experience with us. Your feedback motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Kind regards, Customer Care Team

5/5

Google

Rating only, no written review.

Vijay · 20 December 2025 · Gibbs Gillespie Ruislip Manor

Agent replied · 20 March 2026

Dear Vijay Patel, Thank you for taking the time to review your recent experience you have had with our team at Gibbs Gillespie Estate Agents Ruislip Manor. We're so happy you had a positive experience with us. Don't hesitate to be in touch if you require anything further. Kind regards Customer Care Team

5/5

Google

I’d like to extend my sincere thanks to Tommy and the entire team at Gibbs Gillespie in Ruislip Manor for their outstanding service in selling my home. Tommy was efficient, proactive, and found a buyer quickly, ensuring the sale went through …

T · 22 November 2025 · Gibbs Gillespie Ruislip Manor

Agent replied · 20 March 2026

Dear T Patel We greatly appreciate your 5-star review and the time you took to share your … More

5/5

Google

We cannot speak highly enough of Tommy and the Gibbs team for their help throughout and how swift and smooth the whole process was. We had an offer accepted on another house before this one with another estate agent, which feel through …

Joe · 22 November 2025 · Gibbs Gillespie Ruislip Manor

Agent replied · 20 March 2026

Dear Joe Stapleton We greatly appreciate your 5-star review and the time you took to share your … More

5/5

Google

Excellent experience buying our property with Patricia at Gibbs Gillespie. When our first purchase fell through, Patricia kept our requirements in mind and reached out when another opportunity opened up. Good clear & professional …

Zoe · 22 November 2025 · Gibbs Gillespie Ruislip Manor

Agent replied · 20 March 2026

Dear Zoe Atkins We greatly appreciate your 5-star review and the time you took to share your … More

A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

Awards

The Trusted Agent 2026 results for Gibbs Gillespie, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Industry awards

Gibbs Gillespie is among EA Masters 2026 winners.

EA Masters winners in five years, the group and its branches: 2018, 2019, 2020, 2022, 2026.

EA Masters by year, 2018 to 2022

Source: Best Estate Agent Guide 2027 results, as published. Earlier years link to each year's list.

RAN Awards

Gibbs Gillespie and its branches won awards at the RAN Awards in one year, most recently 2017.

RAN Awards winners in one year, the group and its branches: 2017.

RAN Awards by year, 2017

Source: RAN Awards winners lists, as published, linked by year.

ESTAS

Gibbs Gillespie and its branches won ESTAS awards in one year, most recently 2019.

ESTAS winners in one year, the group and its branches: 2019.

ESTAS awards by year, 2019
  • 2019 1 Silver ESTAS 2019 winners

    • SilverESTAS 2019: Sales, South East (Hertfordshire, Middlesex)

Source: ESTAS winners lists, as published, linked by year.

More industry awards: The Negotiator Awards and Lettings Agency of the Year Awards

The Negotiator Awards

Gibbs Gillespie and its branches won The Negotiator Awards in two years, most recently 2018.

Negotiator Awards winners in two years, the group and its branches: 2017, 2018.

Negotiator Awards by year, 2017 to 2018

Source: The Negotiator Awards winners lists, as published, linked by year.

Lettings Agency of the Year Awards

Gibbs Gillespie and its branches won awards at the Lettings Agency of the Year Awards in one year, most recently 2012.

Lettings Agency of the Year winners in one year, the group and its branches: 2012.

Lettings Agency of the Year by year, 2012

Source: Lettings Agency of the Year Awards winners lists, as published, linked by year.

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Questions about Gibbs Gillespie

Which Gibbs Gillespie office has the most reviews?

Ruislip has the most, with 530 reviews rated 4.8 out of 5, followed by Pinner with 518.

Where are the Gibbs Gillespie offices?

The three Gibbs Gillespie offices, by town:

  • Pinner: Chapel Lane Chambers, 1 Chapel Lane, Pinner, Middlesex, HA5 1AA
  • Ruislip: 172 - 174 High Street, Ruislip, Middlesex, HA4 8LJ
  • Ruislip Manor: 48 Victoria Road, Ruislip Manor, Middlesex, HA4 0AG
Has Gibbs Gillespie won any awards?

Yes. In The Trusted Agent 2026 awards, Pinner won Gold and Ruislip Manor won Gold. At EA Masters 2026 the group won Gold for Best Estate Agent Guide 2027, Sales. The group and its branches have also won 19 other industry awards since 2012.

Reviews may appear on more than one platform.

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