2/5
Rating only, no written review.

Trusted Agent profile · Middlesex
Verified
★★★★★
1,428 reviews across 3 offices and 1 platform
Gibbs Gillespie has three offices, in Ruislip, Pinner and Ruislip Manor (Middlesex). Together they have 1,428 reviews on 1 platform, rated 4.8 out of 5 overall.
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Gibbs Gillespie's three offices, most reviewed first. Each has its own page.
Showing 1,422 reviews on Google only. Show every review
2/5
Rating only, no written review.
5/5
great service
5/5
Amazing service very polite 10/10 service
5/5
Lovely staff, very helpful and efficient. Had a very quick response from the service. Truly recommended.
5/5
I have recently let a property through GG in Pinner and have the staff very courteous and helpful
5/5
Matthew was very professional in finding us a Tenant for our property. Thank you!
4/5
Very friendly and helpful. Emails were always swiftly answered and questions where always answered clearly. I guess you get what you pay for.
5/5
Thanks to Jaimina who assisted us moving to our lovely new home and all the stuff who was very nice. Thank you!
5/5
thank Freya for the wonderful attitude and cooperation! really happy to rent an apartment in Pinner ! Really amazing company ⭐️⭐️⭐️⭐️⭐️
5/5
i have just got property from this branch, i have been treated nicely and friendly so far. service is good too. strongly recommend !!!!
5/5
I dealed with Freya Hollingsworth and Matthew Marchand and I do appreciate the professional way they conduct their business.
5/5
Great service from Freya; professional, helpful and friendly. Quick responses to queries and all has been efficient so far with my move.
5/5
Dani and the team were very helpful in getting me moved into my new property and quickly fixing any issues we had.
5/5
Was a great plasure to work with Daniel Schultz !! He's a nice guy always ready to help you , he know what he's doing! Good job Daniel Schultz Schultz keep going!!
5/5
Danny bent over backwards to find us our new home. Everything was dealt with smoothly and efficiently. Would recommend to anyone.
5/5
Both myself and my wife Caroline have been working with Mathew at the Pinner letting branch for over 10 years. His attention to detail and professionalism is second to none! Mathew and his team alway go the extra mile and we can alway rely on them. Barrie & Caroline
1/5
I have had the worst experience with GG. 1st i call to speak to manager Matthew and he is always busy so leave message to call me when free i waited few days no call so called back busy again no call back so i sent email no reply to email. Few weeks later called again and he answered and he did not appologise for any inconvenience. 2nd i terminated my tenancy agreement and form was signed by me and landlord to release my deposit and they said they will action this immediately now im waiting a week and still not received my money. When i called yesterday they can not find my form which was signed by myself and landlord again no appologies. Either re-train your staff or close down as your service is very bad and poor management
5/5
Our experience with Gibbs Gillespie and Daniel Schultz personally was always nice and quite efficient - no issues or problems, and that's truly what you're looking for in a real estate agent.
5/5
I first used the Pinner lettings branch in June 2016 while heavily pregnant with my twins, having had to move from my smaller place and sell it. Matthew and his team went above and beyond to help me secure a 4 bedroom house in the area quickly and professionally with only months to go before the babies were born. Matthew has continued to go above and beyond whether it’s a query or question even those about my own house, nothing is too much! I’m not sure where I’ll buy long term and when I approached Matthew again to find a smaller 3 bedroom house with a bigger garden this spring until I decide, a property was found and secured within days! Great team, impeccable service, professional but along with that genuinely friendly and helpful. I for one can’t thank this office headed up by Matthew enough and would highly recommend.
5/5
I've been letting our house in Pinner with Gibbs Gillespie for many years now. I've always found them to be very thorough and professional and a pleasure to deal with. I wouldn't hesitate to recommend Matthew Marchant and his team to anyone wishing to let their property in the area.
5/5
I have been a long term client of Gibbs Gillespie. I purchased my second property in 2005, moved in and rented the other through themselves. A few years later, I moved overseas because of work and family commitments. At that time, I knew that Gibbs Gillespie would take care of the properties through their hard work and dedication. While living and working overseas The lettings manager Matthew Marchant and his experienced team, from the beginning have put my mind at ease. It's been 12 years since I rented my first property, nearly 8 years for the other. Through this period, tenants have come and gone, that said, my interests have been taken care of with regular property visits, updates, maintenance issues and other types of feedback. Both Matthew and his team working in lettings, property management and the accounts department are all committed to delivering an outstanding service to both landlords and tenants. I believe that as long as expectations are met, we will continue to do business with each other for many years to come. Thank you for taking care of the properties as if they were your own. Tom Barhan
5/5
Absolutely 5star service from Matthew at Gibbs Lettings on Chapel Lane in Pinner. Was reluctant at first due to the awful service I received from Gibbs Sales across the road, however Matthew persuaded me to give them a chance and was a delight to deal with from the onset. He delivered a wonderful and professional service from the get go and continues to do so. A pleasure to deal, available to talk at all times and consistently lived up to my high expectations.
5/5
We employed Gibbs Gillespie to manage the renting of our Mothers house when she went into care two years ago. We had three or four letting agencies round, but once we met Matthew Marchant (Lettings Manager at Gibbs Gillespie), we were convinced they were the Company we trusted with this important decision. Matthew and his team have given us prefect service, with well reasoned, strong advice on tenant selection and acceptance. Whenever there are any decisions to be taken, we get great advice. We are on a fully managed contract, and the team sort out any issues with great professionalism. We are only brought into this to accept costings. Everything else is taken care of by Gibbs Gillespie. Such a relief. Probably the best compliment we can pay Matthew is that we take his judgement on tenant approval completely, he understands our renting criteria, and takes this into consideration every time. Thanks for all your help Matthew, and all your team. It s a team effort, but headed up by Matthew, it is a strong and well performing team. Thanks Guys
5/5
We used Gibbs Gillespie for a short term letting. Daniel Schultz, who was our agent was extremely helpful, very professional and friendly. He understood exactly what we were looking for. He didn’t waste our time showing us inappropriate properties, and when any new properties came on the market contacted us immediately. We was always at the end of the phone when we had any questions and helped us solve any problems we had. I would highly recommend Daniel and the team at Pinner lettings.
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The Trusted Agent 2026 results for Gibbs Gillespie, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Gibbs Gillespie is among EA Masters 2026 winners.
EA Masters winners in five years, the group and its branches: 2018, 2019, 2020, 2022, 2026.
EA Masters by year, 2018 to 20222022 5 Gold across three branches EA Masters 2022 winners
2020 1 award EA Masters 2020 winners
2019 1 award EA Masters 2019 winners
2018 2 Gold EA Masters 2018 winners
Source: Best Estate Agent Guide 2027 results, as published. Earlier years link to each year's list.
Gibbs Gillespie and its branches won awards at the RAN Awards in one year, most recently 2017.
RAN Awards winners in one year, the group and its branches: 2017.
2017 2 awards RAN Awards 2017 winners
Source: RAN Awards winners lists, as published, linked by year.
Gibbs Gillespie and its branches won ESTAS awards in one year, most recently 2019.
ESTAS winners in one year, the group and its branches: 2019.
2019 1 Silver ESTAS 2019 winners
Source: ESTAS winners lists, as published, linked by year.

Gibbs Gillespie and its branches won The Negotiator Awards in two years, most recently 2018.
Negotiator Awards winners in two years, the group and its branches: 2017, 2018.
Negotiator Awards by year, 2017 to 20182018 2 Bronze The Negotiator Awards 2018 winners
2017 1 Gold and 2 Silver The Negotiator Awards 2017 winners
Source: The Negotiator Awards winners lists, as published, linked by year.

Gibbs Gillespie and its branches won awards at the Lettings Agency of the Year Awards in one year, most recently 2012.
Lettings Agency of the Year winners in one year, the group and its branches: 2012.
Lettings Agency of the Year by year, 20122012 2 Gold Lettings Agency of the Year Awards 2012 winners
Source: Lettings Agency of the Year Awards winners lists, as published, linked by year.
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Ruislip has the most, with 530 reviews rated 4.8 out of 5, followed by Pinner with 518.
The three Gibbs Gillespie offices, by town:
Yes. In The Trusted Agent 2026 awards, Pinner won Gold and Ruislip Manor won Gold. At EA Masters 2026 the group won Gold for Best Estate Agent Guide 2027, Sales. The group and its branches have also won 19 other industry awards since 2012.