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Gibbs Gillespie estate agents in Ruislip, Pinner and Ruislip Manor

4.8

★★★★★ Excellent

1,428 reviews across 3 offices and 1 platform

www.gibbs-gillespie.co.uk

Gibbs Gillespie has three offices, in Ruislip, Pinner and Ruislip Manor (Middlesex). Together they have 1,428 reviews on 1 platform, rated 4.8 out of 5 overall.

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4.8 / 5

1,427

Reviews on Google

All 3 offices

Reviews by type

What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.

Our offices

Gibbs Gillespie's three offices, most reviewed first. Each has its own page.

Reviews on Google

Showing 1,422 reviews on Google only. Show every review

5/5

Google

Recently purchased a flat as a first time buyer and Gibbs Gillespie made the whole process so much smoother and easier than it could have been (no thanks to solicitors and a pandemic). Special thanks to Sinead English for all the help and hard work she put into the sale to make it happen under difficult circumstances, she really did make all the difference.

Tom · 11 May 2021 · Gibbs Gillespie Ruislip

Agent replied

Hello Tom Thank you for your review! We love to receive positive reviews after customers have had great experiences with us. Many thanks Customer Care Team

5/5

Google

Rating only, no written review.

Karen · 9 May 2021 · Gibbs Gillespie Ruislip

Agent replied

Dear, Karen Bennett, we are very happy we could provide you with a positive customer experience. Kind regards Customer Care Team

1/5

Google

I was utterly disappointed with this state agent! I can’t speak for all the branches but for the Ruislip manor branch, very poor quality service especially with the Manager Tom ! spreading fake information on the market which was misleading, they doesn’t deserve the company title.

Mrs · 18 April 2021 · Gibbs Gillespie Ruislip Manor

Agent replied

Dear Mrs Johnson, I am sorry to learn of your comments and we take these matters very seriously. Unfortunately, we have no record or recollection of your experience with us, nor can we verify anything about your identity from your name in our records. If you have done business with us, we would like to investigate your claim further and put things right. Please contact our customer service team immediately at customerservice@gibbs-gillespie.co.uk so that we can resolve this issue. We look forward to hearing from you. Kind regards, The Gibbs Gillespie Team

5/5

Google

Oliver, Danielle and Jordan were extremely professional and polite throughout my whole buying process. Despite the ongoing challenges during the process, they always did their upmost best to maintain a professional and responsive manner throughout. I wouldn’t hesitate reaching out to them again in the future.

Davina · 15 April 2021 · Gibbs Gillespie Ruislip Manor

Agent replied

Dear Davina Kumal, Thank you for taking the time to review your recent experience you have had with our team at Gibbs Gillespie Estate Agents Ruislip Manor. We're so happy you had a positive experience with us. Don't hesitate to be in touch if you require anything further. Kind regards Customer Care Team

5/5

Google

Gibbs were able to sell one of our unmodernised maisonettes within one week of it not being able to sell in auction. The sale completed in just over a month and that speaks for itself, great service

Adam · 8 April 2021 · Gibbs Gillespie Ruislip Manor

Agent replied

Dear, Adam Sherley-dale, we are very happy we could provide you with a positive customer experience. Kind regards Customer Care Team

5/5

Google

Happy with the service. Quick and professional.

Attila · 7 April 2021 · Gibbs Gillespie Ruislip

Agent replied

Dear Attila Banyoczky, Thanks for taking the time to leave us a review , we appreciate your feedback All the best, Customer Care Team

5/5

Google

Just a quick acknowledgement to Mat & his colleagues at Gibbs, Ruislip. Selling our house wasn't the easiest thing to do during a pandemic but with their help we finally exchanged contracts on the 29th March. Mat was always at the end of …

Pam · 6 April 2021 · Gibbs Gillespie Ruislip

5/5

Google

Rating only, no written review.

Tracy · 6 April 2021 · Gibbs Gillespie Ruislip Manor

Agent replied

Dear Tracy Kilgannon, Thanks for taking the time to leave us a review , we appreciate your feedback All the best, Customer Care Team

5/5

Google

I am an Estate Agent who has been involved in a chain with Elaine at Gibbs Gillespie and she has been so helpful throughout. Thanks so much I appreciate all the help she provided.

Hunters · 26 March 2021 · Gibbs Gillespie Ruislip

5/5

Google

Thanks to Tom, Danielle and the team at the sales office in Ruislip. They made the purchase of our flat very easy. Always keeping me in the loop and chasing both solicitors when there was queries. It was quite effortless really so I thank you all very much. I will definatley recommend you.

Naresh · 24 March 2021 · Gibbs Gillespie Ruislip

5/5

Google

My partner and I had an excellent experience working directly with Matthew Barseghian. From the very beginning, he provided us with the right attention and help to view the property (we now own). He also kept us updated throughout the purchasing process and remained in close contact for all to run smoothly. We cannot thank him enough for the service, dedication and honesty. Also, for helping us find our new home! Would definitely recommend Matthew to anyone looking for a new property in the areas this branch covers.

Rianna · 24 March 2021 · Gibbs Gillespie Ruislip

5/5

Google

My partner and I purchased our first dream home last week and we couldn’t have asked for a better agent than Gibbs. The staff are really friendly which made the process a pleasant one. Throughout the whole process, from when we started the viewings right through to completion, they have been extremely helpful and professional. Oliver was proactive in keeping us in the loop between us making the offer right through to the end. I found this extremely useful as I was able to plan appropriately for the move. This is a good reflection of how much they value their customers. There was a point where my solicitor had forgotten to raise a material query with the seller’s solicitor. This could have delayed the exchange date significantly but Oliver was able to resolve this within 2 days, by keeping both sides up to date. I appreciated his support in resolving that query- this is important when making large purchases as such. Additionally, Oliver would make himself available for queries regardless of how busy the branch was due to the stamp duty holiday. This demonstrates the high quality of customer service you would be getting when purchasing/selling through Gibbs.

Hiral · 18 March 2021 · Gibbs Gillespie Ruislip Manor

Agent replied

Thank you again for taking the time to let us know how we did. We hope you have a great day!

5/5

Google

I would like to thank Jennifer Copp, Gibbs Gillespie Accounting. She is very professional, reliable and courteous. She helped me in sorting my concern very quickly and professionally. It has been a pleasure dealing with Jennifer.

N · 17 March 2021 · Gibbs Gillespie Pinner

Agent replied · 29 July 2023

Thank you again for taking the time to let us know how we did. We hope you have a great day!

5/5

Google

Rating only, no written review.

Athanasia · 16 March 2021 · Gibbs Gillespie Ruislip

Agent replied

Thank you again for taking the time to let us know how we did. We hope you have a great day!

5/5

Google

The Ruislip branch of Gibbs Gillespie made the purchase of my new home really easy. Stephen, who showed us round the place, was very friendly, professional and answered all the questions we had. Once the offer was accepted, Matt took over and was excellent all-round. he helped me through the process, constantly giving updates on the seller's side and explained the next steps. Overall, the service throughout was first-class, and I wouldn't hesitate to use Gibbs Gillespie again, when buying and selling.

Anthony · 16 March 2021 · Gibbs Gillespie Ruislip

5/5

Google

Service and professionalism throughout was excellent. Communication , advice and liaison was both helpful and key throughout our process . This was all carried out by Tom Hallt to an extremely high level . So a big Thank you Tom and Gibbs

Sean · 16 March 2021 · Gibbs Gillespie Ruislip Manor

5/5

Google

We sold our flat in South Ruislip in March 2021. We were incredibly pleased with the service we had from Gibbs Gillespie and in particular from Danielle and Lucy. Both team members constantly chased out solicitors to speed up the process and kept us informed with developments. Thank you!

Laura-Jane · 16 March 2021 · Gibbs Gillespie Ruislip Manor

Agent replied

Thank you again for taking the time to let us know how we did. We hope you have a great day!

5/5

Google

The Sales team at Ruislip really helped with the purchase of our new hoome. They were efficient, professional and responsive. Gave sound advice and consistently acted as a go between with solicitors and buyers. Each visit was agreed and planned in accordance with COVID and social distancing. Very happy, would recommend.

Lisa · 16 March 2021 · Gibbs Gillespie Ruislip

Agent replied

Thank you again for taking the time to let us know how we did. We hope you have a great day!

5/5

Google

Matt Barseghian was absolutely professional and helpful throughout the sale of my house. He was always prompt in answering my questions and responding to phone calls and emails. It’s always quite a fraught time as exchange of contracts draws near, Matt stepped up immediately in liaising with the other estate agent involved and got things done when they needed to be done. As house sales go I would say Matt Barseghian took a lot of the stress out of this experience for me. Thanks so much.

Ronnie · 13 March 2021 · Gibbs Gillespie Ruislip

Agent replied

Thank you again for taking the time to let us know how we did. We hope you have a great day!

1/5

Google

So I am trying to help Arab families with paper work and language barrier to rent a house around RUSLIP and we came across this agents unfortunately. We view a house in South Ruislip a month ago and it was for 2 brothers with good income. They refused because they wanted a family . So I found another family wife and husband to view the house and they didn’t even called them Then another family contacted them directly a family husband and wife with 2 small children and the same declined , this time because the wife doesn’t work. I am just saying , if anyone had the same issue with this agents come forward. No one should be allowed to treat people like that just because they are all Arabs

Roro · 12 March 2021 · Gibbs Gillespie Ruislip

5/5

Google

Thanks to Matt, he was helpful and available all the time during sale process. very happy with service provided.

Rajesh · 12 March 2021 · Gibbs Gillespie Ruislip

Agent replied

Thank you again for taking the time to let us know how we did. We hope you have a great day!

5/5

Google

Very happy with the service GG provided in the sale of our house. From the advise, photographs taken (were top notch), organising viewings, and helping the sale go through. All in a very pleasant and stress free experience, very much recommended.

Robert · 12 March 2021 · Gibbs Gillespie Ruislip Manor

5/5

Google

Gibbs are surely a trusted advisor. Lucy Attwood was in touch with us for a few years and always provided honest advice which made us choose Gibbs over the other agents. Lucy also took ownership of the end to end process and was always a phone call away when we needed her advice or guidance. Oliver Squires guided us through the sale / purchase journey and he’s been extremely helpful, especially as we had lots of ups and downs in our sale / purchase process. The chain almost fell through twice. Oliver worked tenaciously and negotiated really well with all the parties to come up with win-win solutions for everyone in the chain. Oliver’s ability to come up with ideas in difficult and tricky situations played a huge role in getting us to the point of completion. I’d highly recommend Gibbs to anyone who is looking to buy / sell.

Manu · 8 March 2021 · Gibbs Gillespie Ruislip Manor

Agent replied

Thank you again for taking the time to let us know how we did. We hope you have a great day!

A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

Awards

The Trusted Agent 2026 results for Gibbs Gillespie, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Industry awards

Gibbs Gillespie is among EA Masters 2026 winners.

EA Masters winners in five years, the group and its branches: 2018, 2019, 2020, 2022, 2026.

EA Masters by year, 2018 to 2022

Source: Best Estate Agent Guide 2027 results, as published. Earlier years link to each year's list.

RAN Awards

Gibbs Gillespie and its branches won awards at the RAN Awards in one year, most recently 2017.

RAN Awards winners in one year, the group and its branches: 2017.

RAN Awards by year, 2017

Source: RAN Awards winners lists, as published, linked by year.

ESTAS

Gibbs Gillespie and its branches won ESTAS awards in one year, most recently 2019.

ESTAS winners in one year, the group and its branches: 2019.

ESTAS awards by year, 2019
  • 2019 1 Silver ESTAS 2019 winners

    • SilverESTAS 2019: Sales, South East (Hertfordshire, Middlesex)

Source: ESTAS winners lists, as published, linked by year.

More industry awards: The Negotiator Awards and Lettings Agency of the Year Awards

The Negotiator Awards

Gibbs Gillespie and its branches won The Negotiator Awards in two years, most recently 2018.

Negotiator Awards winners in two years, the group and its branches: 2017, 2018.

Negotiator Awards by year, 2017 to 2018

Source: The Negotiator Awards winners lists, as published, linked by year.

Lettings Agency of the Year Awards

Gibbs Gillespie and its branches won awards at the Lettings Agency of the Year Awards in one year, most recently 2012.

Lettings Agency of the Year winners in one year, the group and its branches: 2012.

Lettings Agency of the Year by year, 2012

Source: Lettings Agency of the Year Awards winners lists, as published, linked by year.

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Questions about Gibbs Gillespie

Which Gibbs Gillespie office has the most reviews?

Ruislip has the most, with 530 reviews rated 4.8 out of 5, followed by Pinner with 518.

Where are the Gibbs Gillespie offices?

The three Gibbs Gillespie offices, by town:

  • Pinner: Chapel Lane Chambers, 1 Chapel Lane, Pinner, Middlesex, HA5 1AA
  • Ruislip: 172 - 174 High Street, Ruislip, Middlesex, HA4 8LJ
  • Ruislip Manor: 48 Victoria Road, Ruislip Manor, Middlesex, HA4 0AG
Has Gibbs Gillespie won any awards?

Yes. In The Trusted Agent 2026 awards, Pinner won Gold and Ruislip Manor won Gold. At EA Masters 2026 the group won Gold for Best Estate Agent Guide 2027, Sales. The group and its branches have also won 19 other industry awards since 2012.

Reviews may appear on more than one platform.

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