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Gibbs Gillespie estate agents in Ruislip, Pinner and Ruislip Manor

4.8

★★★★★ Excellent

1,428 reviews across 3 offices and 1 platform

www.gibbs-gillespie.co.uk

Gibbs Gillespie has three offices, in Ruislip, Pinner and Ruislip Manor (Middlesex). Together they have 1,428 reviews on 1 platform, rated 4.8 out of 5 overall.

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4.8 / 5

1,427

Reviews on Google

All 3 offices

Reviews by type

What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.

Our offices

Gibbs Gillespie's three offices, most reviewed first. Each has its own page.

Reviews on Google

Showing 1,422 reviews on Google only. Show every review

5/5

Google

Gibbs have been amazing from start to finish. In particular Ryan and Dominic were extremely helpful and responsive to all my questions. I moved over to Gibbs from a local competitor and the service provided by Gibbs was far superior. I would definitely use them again if I ever moved.PositiveResponsiveness, Quality, Professionalism

Paulette · 20 June 2021 · Gibbs Gillespie Ruislip

Agent replied · 19 June 2024

Dear Paulette Ng, Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

5/5

Google

We have been meaning to leave this review since we sold with this branch of Gibbs in September so apologies to them for the lateness of this! We worked specifically with Sam and Sinead to sell our property and could not have been more impressed or pleased with the service we received. Right from the start, they were professional, helpful and friendly. At every stage of the process they worked hard to keep us informed and reassured which was always very much appreciated! We could not recommend this branch more to anyone looking to buy or sell in the area! Thanks again to Sam, Sinead and the rest of the team for their hard work.PositiveResponsiveness, Quality, Professionalism, Value

Mr · 20 June 2021 · Gibbs Gillespie Ruislip

Agent replied · 19 June 2024

Thank you again for taking the time to let us know how we did. We hope you have a great day!

5/5

Google

We were very comfortable dealing with Sam, the Manager at the Ruislip office. He was professional and always kept us in the loop during the process. His Sales Team were keen, friendly and easy to deal with. Selling a house is always an emotional time, Sam and the Team in Ruislip were professional and made the process as smooth as possible - Thank you to you all.PositiveResponsiveness, Professionalism

Tracey · 20 June 2021 · Gibbs Gillespie Ruislip

Agent replied · 19 June 2024

Dear Tracey Garnham, Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

5/5

Google

Gibbs are absolutely brilliant and we highly recommended them. It's rare to be blown away by excellent service these days, but the Gibbs team exceeded our expectations in every way. Couldn't be happier with the experience and we would like to send special thanks to Elaine, Ryan and Sam at the Ruislip Branch, you guys went above and beyond. Best Grant and Carla StarlingPositiveResponsiveness, Quality, Professionalism, Value

Allonzee · 20 June 2021 · Gibbs Gillespie Ruislip

Agent replied · 19 June 2024

Dear Allonzee, Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

5/5

Google

I purchased a house with Gibbs and must say the whole experience was flawless. Stephen Brick who initially showed us the house, was so passionate and helpful. I was really excited by the house and he echoed that excitement which really felt genuine and I knew we were in good hands. There after I dealt with Sam Robbins, who despite being busy, always kept me calm, updated and responded back to any of my communications. His attention to detail and passion were evident in all our interactions, but what really stood out was his absolute transparency which was crucial as there was a chain of 4 people and his ability to make us feel special and not just another home buyer. The team at Gibbs are outstanding.PositiveResponsiveness, Quality, Professionalism

Rakhee · 20 June 2021 · Gibbs Gillespie Ruislip

5/5

Google

My husband and I have just sold our property through Gibbs Gillespie, Ruislip. The Sales Team were extremely helpful at every stage of our sale. Communication was always quick and professional and we felt fully supported throughout the process. When we neared exchange, things got quite complicated and stressful due to circumstances out of both ours and Gibbs Gillespie's control, but nonetheless the Sales Team were extremely supportive of us and did all they could to ensure that we progressed through to completion, as well as helping to manage our stress with a caring and supportive approach. We are very happy with the service provided and thankful to everyone on the team.PositiveResponsiveness, Quality, Professionalism, Value

Samantha · 20 June 2021 · Gibbs Gillespie Ruislip

Agent replied · 19 June 2024

Dear Samantha Nicholls, Thank you for taking the time to review your recent experience you have had with our team at Gibbs Gillespie Estate Agents Ruislip. We're so happy you had a positive experience with us. Don't hesitate to be in touch if you require anything further. Kind regards Customer Care Team

5/5

Google

Samantha in the lettings accounts department was extremely helpful in sorting out an over-payment of rent money. She dealt with the matter very quickly. Thanks Sam

Susan · 20 June 2021 · Gibbs Gillespie Pinner

Agent replied · 29 July 2023

Thank you again for taking the time to let us know how we did. We hope you have a great day!

5/5

Google

Elaine Lawrence in particular was friendly, proactive and professional throughout the progression of the house sale keeping both parties informed and updated at all times. The house sale completed smoothly as a result of her efforts. Thanks are also due to Sam Robbins for valuing and marketing the property in the first instance prior to the agreed sale.

Jonathan · 17 June 2021 · Gibbs Gillespie Ruislip

Agent replied

Dear Jonathan Kirkham! Thank you for taking the time to review your recent experience with our Gibbs Gillespie Estate Agents Ruislip branch. It's pleasing that we could provide you with a positive experience. Don't hesitate to be in touch if you require anything further. Kind regards Customer Care Team

5/5

Google

Rating only, no written review.

Nizar · 14 June 2021 · Gibbs Gillespie Ruislip

Agent replied

Dear Nizar Al Olabi, Thanks for taking the time to leave us a review , we appreciate your feedback All the best, Customer Care Team

5/5

Google

Massive Thankyou to Elaine,Without you my deal would not have gone through.You are a True professional .I will definitely come to you in future for more deals and I am sure you will help me to smash it.All the best Elaine

Krishna · 11 June 2021 · Gibbs Gillespie Ruislip

Agent replied

Hello Krishna K Thank you for your review! We love to receive positive reviews after customers have had great experiences with us. Many thanks Customer Care Team

5/5

Google

Danielle was extremely responsive in keeping us up to date with our sale as the solicitors were sometimes very slow in getting back to us. Other colleagues such as Jordan kept us informed of properties coming on to the market before we finally found our dream home. I would definitely recommend Gibbs Gillespie in Ruislip Manor.

Vicky · 11 June 2021 · Gibbs Gillespie Ruislip Manor

Agent replied

Dear Vicky Gridley! Thank you for taking the time to review your recent experience with our Gibbs Gillespie Estate Agents Ruislip Manor branch. It's pleasing that we could provide you with a positive experience. Don't hesitate to be in touch if you require anything further. Kind regards Customer Care Team

5/5

Google

We used Gibbs Gillespie as the sole agents to sell our property. We initially dealt with Oliver Squires for the valuation. Once this was completed we signed up to them so they could market our property. Throughout the whole process of marketing, viewings etc etc Oliver and his staff have shown utter professionalism at all times whilst also supporting us due to the ongoing issues we had finding a property in southern England. I am pleased to say we have finally found somewhere to live and hence contracts have now been exchanged on our house and we are now moving at the end of June 2021 Thanks very much to Oliver and his team with also special thanks to Tony, Tom and Jordan

Mark · 9 June 2021 · Gibbs Gillespie Ruislip Manor

Agent replied

Dear Mark Tippen, Thank you for the great review of our Gibbs Gillespie Estate Agents Ruislip Manor team. It’s fantastic to hear that we could provide you with a great service that you were happy with. We hope we can be of service again in future. Kind regards Customer Care Team

5/5

Google

Thank you to Danielle, Tom ,Tony and Jordan in particular, for all being responsible for the sale of my house. The way you all conducted proceedings was excellent. Everybody being attentive and informative all the way through. Cannot praise you all enough.

Eddie · 8 June 2021 · Gibbs Gillespie Ruislip Manor

Agent replied

Dear Eddie Slavin, Thank you for the great review of our Gibbs Gillespie Estate Agents Ruislip Manor team. It’s fantastic to hear that we could provide you with a great service that you were happy with. We hope we can be of service again in future. Kind regards Customer Care Team

5/5

Google

Very helpful team and Specially Danielle was always available to answer our questions Her professionalism, work ethics are very much appreciated and respected

Felix · 7 June 2021 · Gibbs Gillespie Ruislip Manor

Agent replied

Dear Felix Sam, Thank you for the great review of our Gibbs Gillespie Estate Agents Ruislip Manor team. It’s fantastic to hear that we could provide you with a great service that you were happy with. We hope we can be of service again in future. Kind regards Customer Care Team

5/5

Google

Matt our selling agent was highly professional throughout the whole process and accommodating towards our tenants who were still residing there until completion. They take Covid safety measures seriously.

Emily · 22 May 2021 · Gibbs Gillespie Ruislip

Agent replied

Dear, Emily, we are very happy we could provide you with a positive customer experience. Kind regards Customer Care Team

5/5

Google

I received extremely helpful and great service from Tony and Danielle in the Manor office. Always courteous and went above and beyond to help me find a property in the Manor. Highly recommend.

Lauren · 19 May 2021 · Gibbs Gillespie Ruislip

5/5

Google

I was very happy with the professionalism shown here Gibbs Gillespie in the selling of my property. In particular the way that Danielle regularly contacted me to keep me informed of all developments. Regards John Bullen

McMonagle · 19 May 2021 · Gibbs Gillespie Ruislip Manor

Agent replied

Dear Mcmonagle & Co, Thanks for taking the time to leave us a review , we appreciate your feedback All the best, Customer Care Team

5/5

Google

I have had an excellent experience with Gibbs Gillespie from start to Finish and the purchase of my first home went really smooth. We worked with many local agents when trying to find a property and we had our best experience with Tony Brick who was very informative and always professional. Would highly recommend if you are looking for a property in the Ruislip area. Thanks to all the team!!

Jack · 19 May 2021 · Gibbs Gillespie Ruislip Manor

Agent replied

Dear Jack Thank you for taking the time to review your recent experience with our Gibbs Gillespie Estate Agents Ruislip Manor branch. It's pleasing that we could provide you with a positive experience. Don't hesitate to be in touch if you require anything further. Kind regards Customer Care Team

5/5

Google

It has been such a lovely service rendered right from the beginning of viewing the Property until myself getting my Keys. I must Thank Elaine who has been so wonderful in communicating with us throughout the process and handling the Sale. I equally feel so humbled towards Sam who tried his very best for things to fall in place for availing my HTB ISA Bonus with the price being bracketed within the cap. I have no words to thank Sinead who accompanied in my multiple visits to the Property. Above all I was so delighted to receive 2 bags full of Waitrose goodies upon receiving my Keys. I strongly beleive all this has made such a difference to what others portray an Estate Agent would be. Highly recommend this Ruislip Branch.

Arul · 17 May 2021 · Gibbs Gillespie Ruislip

Agent replied

Dear Arul Thank you for the great review of our Gibbs Gillespie Estate Agents Ruislip team. It’s fantastic to hear that we could provide you with a great service that you were happy with. We hope we can be of service again in future. Kind regards Customer Care Team

4/5

Google

I want to emphasise that Stefan of the Pinner Gibbs office gets ALL THE STARS. In fact, the front office staff are all lovely but Stefan, wins hands down. I'm a single parent and the Corona Virus Pandemic has seriously impacted my financial situation forcing us to move. Stefan really understood what I needed in a home and at the end of the day found me an incredible flat for a really good price. Of all the estate agents I've worked with in the last 4 years, he is an incredible listener and knows how to give empathy while also managing expectations graciously. He responds to messages quickly and follows up, even when the task isn't directly his responsibility. It's clear that he wants to do well, and he does! The 4 stars is for my experience with Gibbs Gillespie overall. Once Stefan handed me over to the back office to handle the logistics, things became incredibly stressful. I felt like more could have been done on GG's side to make the process more seamless and that was disappointing. This is my second let with GG and I will definitely go back to them again when the market self corrects and I am able to move back into a bigger space.

Helsa · 14 May 2021 · Gibbs Gillespie Pinner

Agent replied · 29 July 2023

Thank you again for taking the time to let us know how we did. We hope you have a great day!

5/5

Google

Good work by the team at Gibbs through our sale. Worked well with the buyers and our solicitors, communication good throughout. I recommend the professional service you supplied. Thankyou

Paul · 14 May 2021 · Gibbs Gillespie Ruislip Manor

Agent replied

Dear Paul Thanks for taking the time to leave us a review , we appreciate your feedback All the best, Customer Care Team

5/5

Google

The experience with Gibs has been great. Very prompt and responsive. We have dealt with them for the past 5 years and not once have we had to raise our eyebrows.. Thank you Ellie from the accounts department who has been professional and helpful. Overall very satisfied with their service.

Vivek · 13 May 2021 · Gibbs Gillespie Pinner

Agent replied · 29 July 2023

Thank you again for taking the time to let us know how we did. We hope you have a great day!

5/5

Google

Great people to work with, I would recommend Sam and his team to anybody

Lee · 13 May 2021 · Gibbs Gillespie Ruislip

Agent replied

Hello Lee Thank you for your review! We love to receive positive reviews after customers have had great experiences with us. Many thanks Customer Care Team

A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

Awards

The Trusted Agent 2026 results for Gibbs Gillespie, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Industry awards

Gibbs Gillespie is among EA Masters 2026 winners.

EA Masters winners in five years, the group and its branches: 2018, 2019, 2020, 2022, 2026.

EA Masters by year, 2018 to 2022

Source: Best Estate Agent Guide 2027 results, as published. Earlier years link to each year's list.

RAN Awards

Gibbs Gillespie and its branches won awards at the RAN Awards in one year, most recently 2017.

RAN Awards winners in one year, the group and its branches: 2017.

RAN Awards by year, 2017

Source: RAN Awards winners lists, as published, linked by year.

ESTAS

Gibbs Gillespie and its branches won ESTAS awards in one year, most recently 2019.

ESTAS winners in one year, the group and its branches: 2019.

ESTAS awards by year, 2019
  • 2019 1 Silver ESTAS 2019 winners

    • SilverESTAS 2019: Sales, South East (Hertfordshire, Middlesex)

Source: ESTAS winners lists, as published, linked by year.

More industry awards: The Negotiator Awards and Lettings Agency of the Year Awards

The Negotiator Awards

Gibbs Gillespie and its branches won The Negotiator Awards in two years, most recently 2018.

Negotiator Awards winners in two years, the group and its branches: 2017, 2018.

Negotiator Awards by year, 2017 to 2018

Source: The Negotiator Awards winners lists, as published, linked by year.

Lettings Agency of the Year Awards

Gibbs Gillespie and its branches won awards at the Lettings Agency of the Year Awards in one year, most recently 2012.

Lettings Agency of the Year winners in one year, the group and its branches: 2012.

Lettings Agency of the Year by year, 2012

Source: Lettings Agency of the Year Awards winners lists, as published, linked by year.

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Questions about Gibbs Gillespie

Which Gibbs Gillespie office has the most reviews?

Ruislip has the most, with 530 reviews rated 4.8 out of 5, followed by Pinner with 518.

Where are the Gibbs Gillespie offices?

The three Gibbs Gillespie offices, by town:

  • Pinner: Chapel Lane Chambers, 1 Chapel Lane, Pinner, Middlesex, HA5 1AA
  • Ruislip: 172 - 174 High Street, Ruislip, Middlesex, HA4 8LJ
  • Ruislip Manor: 48 Victoria Road, Ruislip Manor, Middlesex, HA4 0AG
Has Gibbs Gillespie won any awards?

Yes. In The Trusted Agent 2026 awards, Pinner won Gold and Ruislip Manor won Gold. At EA Masters 2026 the group won Gold for Best Estate Agent Guide 2027, Sales. The group and its branches have also won 19 other industry awards since 2012.

Reviews may appear on more than one platform.

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