★★★★★ 5/5
GoogleWe used Gibbs Gillespie Stanmore to sell our late mothers house. The staff, especially Grant Pettersson, made the whole process easy and understandable and held our hands throughout especially when we lost our first buyer (through no fault of Gibbs Gillespie or ourselves) and then our solicitors were closed down by the Law Society.
Grant was always at the other end of the phone especially for my sister who panicked at the slightest thing. He kept us regularly updated and the sale flowed through seamlessly.
We cannot recommend Gibbs Gillespie and Grant highly enough.PositiveProfessionalism
Trevor · 20 June 2021 · Gibbs Gillespie Pinner
★★★★★ 5/5
GoogleWe have been using GG for over 3 years and very happy with the quality of tenants sourced for our rental property and more importantly the after rental experience. Ellie who manages our accounts at GG is always professional, courteous...follows up constantly with both myself and the tenant to ensure a smooth and rental letting experience... The entire team at GG have been very helpful over the years..thankyou GG team for your continued support...TJPositiveResponsiveness, Quality, Professionalism
Tariq · 20 June 2021 · Gibbs Gillespie Pinner
Agent replied · 19 June 2024
Thank you again for taking the time to let us know how we did. We hope you have a great day!
★★★★★ 5/5
GoogleI have dealt with Tia at Gibbs Gillespie Ruislip branch for 8 years now and would highly recommend her to any Landlord looking for an agent to manage their letting. She has always projected a professional but compassionate and caring persona fully understanding and managing the needs of our tenants and dealing with them in an efficient, calm, professional and timely manner. I have no hesitation in recommending Tia Webber to any Landlord or Tenant.PositiveResponsiveness, Professionalism
Paul · 20 June 2021 · Gibbs Gillespie Pinner
Agent replied · 19 June 2024
Thank you again for taking the time to let us know how we did. We hope you have a great day!
★★★★★ 5/5
GoogleA very professional service at all times, Katie always keeps me up-to-date in regards to my tenants and if they fall behind on rent payments. What are the next steps involved, what they can do and also very helpful with any and all questions I ever have.PositiveResponsiveness, Quality, Professionalism
Ketan · 20 June 2021 · Gibbs Gillespie Pinner
Agent replied · 19 June 2024
Thank you again for taking the time to let us know how we did. We hope you have a great day!
★★★★★ 5/5
GoogleI saw a property to let on Rightmove and sent an email to Gibbs Gillespie in order to arrange a virtual viewing, as both me and my partner are vulnerable to Covid 19. Stefan Sturge replied to my email very fast and he was very eager to help. We booked a virtual viewing for the next day. Stefan was punctual, friendly, very helpful and very professional throughout the whole process and these are qualities that unfortunately are not very common among lettings agents. Even though we ended up making an offer for another property that was not advertised by Gibbs Gillespie, we will definitely keep Gibbs Gillespie and Stefan in mind next time we need to move. Thanks again for your time and help. We really appreciate it.PositiveResponsiveness, Quality, Professionalism
Yiannis · 20 June 2021 · Gibbs Gillespie Pinner
Agent replied · 19 June 2024
Thank you again for taking the time to let us know how we did. We hope you have a great day!
★★★★★ 5/5
GoogleKatie from the accounts department at Gibbs has been very prompt and responsive to our various requests as landlords. She and her team have helped us manage the property efficiently over the last many years and I highly recommend them as the best Property Agents in this area.PositiveResponsiveness, Professionalism
Manjiri · 20 June 2021 · Gibbs Gillespie Pinner
Agent replied · 19 June 2024
Thank you again for taking the time to let us know how we did. We hope you have a great day!
★★★★★ 5/5
GoogleTotally professional service.
Katie kept me up to date on a daily basis when my tenants fell behind with rent payments in this very difficult time.
I did not need to call the office at anytime as they always notified me as soon as a payment was or was not received.
I have multiple properties through out London and this is by far the best service I have every had in over 20 years!
I can totally recommend this service. John M. HarrowPositiveProfessionalism
John · 20 June 2021 · Gibbs Gillespie Pinner
Agent replied · 19 June 2024
Thank you again for taking the time to let us know how we did. We hope you have a great day!
★★★★★ 5/5
GoogleStefan at Gibbs Gillespie was very professional, friendly, and knowledgable. We had lots of questions about the property we viewed, and he helped with all of them. Overall, the team at Gibbs Gillespie were prompt and helpful at every stage, from property viewing to settling in to our new home.PositiveResponsiveness, Professionalism
Jessica · 20 June 2021 · Gibbs Gillespie Pinner
Agent replied · 19 June 2024
Thank you again for taking the time to let us know how we did. We hope you have a great day!
★★★★★ 5/5
GoogleWe let several properties through Gibbs and their success in finding us quality tenants and at the right price is highly commended.
So is Katie and her colleagues at the Accounts who do fantastic work to keep our accounts in order and so promptly deal with any requests and issues. Thank you for your great work.
TinPositiveResponsiveness, Quality, Professionalism, Value
Tin · 20 June 2021 · Gibbs Gillespie Pinner
Agent replied · 19 June 2024
Thank you again for taking the time to let us know how we did. We hope you have a great day!
★★★★★ 5/5
GoogleNice experience! I would definitely recommend Gibbs Gillespie. Everything was really fast and easy when coming to papers and the communication was really good.
When finishing the contract we encounter a little issue with the landlord who wasn’t much willing to give us back £700- the residual rent, but Ellie Spencer was really helpful and got us back the money. She’s the most professional I’ve collaborate so far and I would really like to thank her for all the support!PositiveResponsiveness, Quality, Professionalism
Alexi · 20 June 2021 · Gibbs Gillespie Pinner
Agent replied · 19 June 2024
Thank you again for taking the time to let us know how we did. We hope you have a great day!
★★★★★ 5/5
GoogleFirst rate service from Matt Barseghian in the sale of my housePositiveResponsiveness
Anthony · 20 June 2021 · Gibbs Gillespie Ruislip
Agent replied · 19 June 2024
Dear, Anthony, we are very happy we could provide you with a positive customer experience.
Kind regards
Customer Care Team
★★★★★ 5/5
GoogleProvided an attentive and high quality service throughout the transaction.PositiveResponsiveness, Quality, Professionalism, Value
D · 20 June 2021 · Gibbs Gillespie Ruislip
Agent replied · 19 June 2024
Hello D Huw Davies
Thank you for your review! We love to receive positive reviews after customers have had great experiences with us.
Many thanks
Customer Care Team
★★★★★ 5/5
GoogleVery good customer service and very nice and professional people to work whit.Thank you very mach Ebrahim Al-Mufti for all the effort.I recommend Ebrahim whit all the confidence!!!PositiveResponsiveness, Quality, Professionalism, Value
Razvan · 20 June 2021 · Gibbs Gillespie Ruislip
★★★★★ 5/5
GoogleSam & Sinead have been fantastic throughout the recent sale of my property. I would highly recommend!PositiveQuality, Professionalism
Jack · 20 June 2021 · Gibbs Gillespie Ruislip
★★★★★ 5/5
GoogleFantastic service from Gibbs Gillespie in the hands of Sam who always kept me informed throughout the whole process, making my sale as stress less as possible.PositiveProfessionalism
Denis · 20 June 2021 · Gibbs Gillespie Ruislip
Agent replied · 19 June 2024
Hello Denis
Thank you for your review about Sam at our Gibbs Gillespie Ruislip branch! We love to receive positive feedback after customers have had great experiences with us.
Many thanks
Customer Care Team
★★★★★ 5/5
GoogleVery pleasant experience buying through Gibbs, particularly dealing with Sam Robbins who was very professional, helpful and supportive in the lead up to exchange.PositiveResponsiveness, Professionalism
Emily · 20 June 2021 · Gibbs Gillespie Ruislip
★★★★★ 1/5
GoogleNot the best experience when viewing a potential BTL property through the agent. Seemed totally disinterested and it sounded like the agent would prefer to have been elsewhere on a Saturday afternoonNegativeResponsiveness, Professionalism
Nirav · 20 June 2021 · Gibbs Gillespie Ruislip
Agent replied · 19 June 2024
Dear Nirav
We appreciate your feedback and thank you for taking the time to let us know about your experience. We strive for nothing less than excellent service, and we always take it very seriously when we hear of any dissatisfaction from our customers. We are sorry we did not meet your expectation in this instance.
Kind regards, Customer Care Team
★★★★★ 5/5
GoogleI've had a great experience with this highly attentive, friendly professional team. Even lettings customers are still appointed a single point of contact. Patient and helpful - would recommend.PositiveResponsiveness, Professionalism
Yokow · 20 June 2021 · Gibbs Gillespie Ruislip
★★★★★ 5/5
GoogleI didn't end up buying a property through Stephen Brick but he was very helpful with my search in comparison to other agents I have experienced, thanks so much for all your help.PositiveResponsiveness, Quality, Professionalism, Value
Fran · 20 June 2021 · Gibbs Gillespie Ruislip
★★★★★ 5/5
GoogleI was really pleased with the excellent service I received from Matthew at the Ruislip branch. He responded quickly and positively to all my queries and supported me throughout the process. I would certainly contact him for any future sales or purchases.PositiveResponsiveness, Professionalism
Sarah · 20 June 2021 · Gibbs Gillespie Ruislip
Agent replied · 19 June 2024
Thank you again for taking the time to let us know how we did. We hope you have a great day!
★★★★★ 4/5
GoogleA very responsive team; I dealt predominantly with Sam who worked hard to get the job done. Sometimes a bit a blunt for my tastes but was ultimately able to push the sale through when things were starting to stall. Good job overall all round.PositiveResponsiveness, Professionalism
Anthony · 20 June 2021 · Gibbs Gillespie Ruislip
Agent replied · 19 June 2024
Thank you again for taking the time to let us know how we did. We hope you have a great day!
★★★★★ 5/5
GoogleWe cannot thank Sinead and the team at Gibbs enough for their hard work and professionalism. Easy to contact, brilliant communication and support throughout our sale and purchase. Highly recommended.PositiveResponsiveness, Quality, Professionalism
Kez · 20 June 2021 · Gibbs Gillespie Ruislip
★★★★★ 5/5
GoogleGibbs were excellent during the sale of my home recently - kept us informed throughout the process and kept things moving along until completion. Thanks to both Ryan and Matt (and their team) for everything!PositiveResponsiveness, Professionalism
Dilpa · 20 June 2021 · Gibbs Gillespie Ruislip
Agent replied · 19 June 2024
Thank you again for taking the time to let us know how we did. We hope you have a great day!
★★★★★ 5/5
GoogleWe purchased a property via Gibbs Ruislip. Dealt with Matthew Barseghian end-to-end who I believe is a Sales Manager. Very professional and responsive. Helped to take numerous queries directly to seller for a speedy response. Made accommodations for last minute changes related to survey and other electrical/gas inspection at the property. Very impressed.PositiveResponsiveness, Professionalism, Value
Shubhashis · 20 June 2021 · Gibbs Gillespie Ruislip
Agent replied · 19 June 2024
Thank you again for taking the time to let us know how we did. We hope you have a great day!
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