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Gibbs Gillespie estate agents in Ruislip, Pinner and Ruislip Manor

4.8

★★★★★ Excellent

1,428 reviews across 3 offices and 1 platform

www.gibbs-gillespie.co.uk

Gibbs Gillespie has three offices, in Ruislip, Pinner and Ruislip Manor (Middlesex). Together they have 1,428 reviews on 1 platform, rated 4.8 out of 5 overall.

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4.8 / 5

1,427

Reviews on Google

All 3 offices

Reviews by type

What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.

Our offices

Gibbs Gillespie's three offices, most reviewed first. Each has its own page.

Reviews on Google

Showing 1,422 reviews on Google only. Show every review

5/5

Google

We used Gibbs Gillespie Stanmore to sell our late mothers house. The staff, especially Grant Pettersson, made the whole process easy and understandable and held our hands throughout especially when we lost our first buyer (through no fault of Gibbs Gillespie or ourselves) and then our solicitors were closed down by the Law Society. Grant was always at the other end of the phone especially for my sister who panicked at the slightest thing. He kept us regularly updated and the sale flowed through seamlessly. We cannot recommend Gibbs Gillespie and Grant highly enough.PositiveProfessionalism

Trevor · 20 June 2021 · Gibbs Gillespie Pinner

5/5

Google

We have been using GG for over 3 years and very happy with the quality of tenants sourced for our rental property and more importantly the after rental experience. Ellie who manages our accounts at GG is always professional, courteous...follows up constantly with both myself and the tenant to ensure a smooth and rental letting experience... The entire team at GG have been very helpful over the years..thankyou GG team for your continued support...TJPositiveResponsiveness, Quality, Professionalism

Tariq · 20 June 2021 · Gibbs Gillespie Pinner

Agent replied · 19 June 2024

Thank you again for taking the time to let us know how we did. We hope you have a great day!

5/5

Google

I have dealt with Tia at Gibbs Gillespie Ruislip branch for 8 years now and would highly recommend her to any Landlord looking for an agent to manage their letting. She has always projected a professional but compassionate and caring persona fully understanding and managing the needs of our tenants and dealing with them in an efficient, calm, professional and timely manner. I have no hesitation in recommending Tia Webber to any Landlord or Tenant.PositiveResponsiveness, Professionalism

Paul · 20 June 2021 · Gibbs Gillespie Pinner

Agent replied · 19 June 2024

Thank you again for taking the time to let us know how we did. We hope you have a great day!

5/5

Google

A very professional service at all times, Katie always keeps me up-to-date in regards to my tenants and if they fall behind on rent payments. What are the next steps involved, what they can do and also very helpful with any and all questions I ever have.PositiveResponsiveness, Quality, Professionalism

Ketan · 20 June 2021 · Gibbs Gillespie Pinner

Agent replied · 19 June 2024

Thank you again for taking the time to let us know how we did. We hope you have a great day!

5/5

Google

I saw a property to let on Rightmove and sent an email to Gibbs Gillespie in order to arrange a virtual viewing, as both me and my partner are vulnerable to Covid 19. Stefan Sturge replied to my email very fast and he was very eager to help. We booked a virtual viewing for the next day. Stefan was punctual, friendly, very helpful and very professional throughout the whole process and these are qualities that unfortunately are not very common among lettings agents. Even though we ended up making an offer for another property that was not advertised by Gibbs Gillespie, we will definitely keep Gibbs Gillespie and Stefan in mind next time we need to move. Thanks again for your time and help. We really appreciate it.PositiveResponsiveness, Quality, Professionalism

Yiannis · 20 June 2021 · Gibbs Gillespie Pinner

Agent replied · 19 June 2024

Thank you again for taking the time to let us know how we did. We hope you have a great day!

5/5

Google

Katie from the accounts department at Gibbs has been very prompt and responsive to our various requests as landlords. She and her team have helped us manage the property efficiently over the last many years and I highly recommend them as the best Property Agents in this area.PositiveResponsiveness, Professionalism

Manjiri · 20 June 2021 · Gibbs Gillespie Pinner

Agent replied · 19 June 2024

Thank you again for taking the time to let us know how we did. We hope you have a great day!

5/5

Google

Totally professional service. Katie kept me up to date on a daily basis when my tenants fell behind with rent payments in this very difficult time. I did not need to call the office at anytime as they always notified me as soon as a payment was or was not received. I have multiple properties through out London and this is by far the best service I have every had in over 20 years! I can totally recommend this service. John M. HarrowPositiveProfessionalism

John · 20 June 2021 · Gibbs Gillespie Pinner

Agent replied · 19 June 2024

Thank you again for taking the time to let us know how we did. We hope you have a great day!

5/5

Google

Stefan at Gibbs Gillespie was very professional, friendly, and knowledgable. We had lots of questions about the property we viewed, and he helped with all of them. Overall, the team at Gibbs Gillespie were prompt and helpful at every stage, from property viewing to settling in to our new home.PositiveResponsiveness, Professionalism

Jessica · 20 June 2021 · Gibbs Gillespie Pinner

Agent replied · 19 June 2024

Thank you again for taking the time to let us know how we did. We hope you have a great day!

5/5

Google

We let several properties through Gibbs and their success in finding us quality tenants and at the right price is highly commended. So is Katie and her colleagues at the Accounts who do fantastic work to keep our accounts in order and so promptly deal with any requests and issues. Thank you for your great work. TinPositiveResponsiveness, Quality, Professionalism, Value

Tin · 20 June 2021 · Gibbs Gillespie Pinner

Agent replied · 19 June 2024

Thank you again for taking the time to let us know how we did. We hope you have a great day!

5/5

Google

Nice experience! I would definitely recommend Gibbs Gillespie. Everything was really fast and easy when coming to papers and the communication was really good. When finishing the contract we encounter a little issue with the landlord who wasn’t much willing to give us back £700- the residual rent, but Ellie Spencer was really helpful and got us back the money. She’s the most professional I’ve collaborate so far and I would really like to thank her for all the support!PositiveResponsiveness, Quality, Professionalism

Alexi · 20 June 2021 · Gibbs Gillespie Pinner

Agent replied · 19 June 2024

Thank you again for taking the time to let us know how we did. We hope you have a great day!

5/5

Google

First rate service from Matt Barseghian in the sale of my housePositiveResponsiveness

Anthony · 20 June 2021 · Gibbs Gillespie Ruislip

Agent replied · 19 June 2024

Dear, Anthony, we are very happy we could provide you with a positive customer experience. Kind regards Customer Care Team

5/5

Google

Provided an attentive and high quality service throughout the transaction.PositiveResponsiveness, Quality, Professionalism, Value

D · 20 June 2021 · Gibbs Gillespie Ruislip

Agent replied · 19 June 2024

Hello D Huw Davies Thank you for your review! We love to receive positive reviews after customers have had great experiences with us. Many thanks Customer Care Team

5/5

Google

Very good customer service and very nice and professional people to work whit.Thank you very mach Ebrahim Al-Mufti for all the effort.I recommend Ebrahim whit all the confidence!!!PositiveResponsiveness, Quality, Professionalism, Value

Razvan · 20 June 2021 · Gibbs Gillespie Ruislip

5/5

Google

Sam & Sinead have been fantastic throughout the recent sale of my property. I would highly recommend!PositiveQuality, Professionalism

Jack · 20 June 2021 · Gibbs Gillespie Ruislip

5/5

Google

Fantastic service from Gibbs Gillespie in the hands of Sam who always kept me informed throughout the whole process, making my sale as stress less as possible.PositiveProfessionalism

Denis · 20 June 2021 · Gibbs Gillespie Ruislip

Agent replied · 19 June 2024

Hello Denis Thank you for your review about Sam at our Gibbs Gillespie Ruislip branch! We love to receive positive feedback after customers have had great experiences with us. Many thanks Customer Care Team

5/5

Google

Very pleasant experience buying through Gibbs, particularly dealing with Sam Robbins who was very professional, helpful and supportive in the lead up to exchange.PositiveResponsiveness, Professionalism

Emily · 20 June 2021 · Gibbs Gillespie Ruislip

1/5

Google

Not the best experience when viewing a potential BTL property through the agent. Seemed totally disinterested and it sounded like the agent would prefer to have been elsewhere on a Saturday afternoonNegativeResponsiveness, Professionalism

Nirav · 20 June 2021 · Gibbs Gillespie Ruislip

Agent replied · 19 June 2024

Dear Nirav We appreciate your feedback and thank you for taking the time to let us know about your experience. We strive for nothing less than excellent service, and we always take it very seriously when we hear of any dissatisfaction from our customers. We are sorry we did not meet your expectation in this instance. Kind regards, Customer Care Team

5/5

Google

I've had a great experience with this highly attentive, friendly professional team. Even lettings customers are still appointed a single point of contact. Patient and helpful - would recommend.PositiveResponsiveness, Professionalism

Yokow · 20 June 2021 · Gibbs Gillespie Ruislip

5/5

Google

I didn't end up buying a property through Stephen Brick but he was very helpful with my search in comparison to other agents I have experienced, thanks so much for all your help.PositiveResponsiveness, Quality, Professionalism, Value

Fran · 20 June 2021 · Gibbs Gillespie Ruislip

5/5

Google

I was really pleased with the excellent service I received from Matthew at the Ruislip branch. He responded quickly and positively to all my queries and supported me throughout the process. I would certainly contact him for any future sales or purchases.PositiveResponsiveness, Professionalism

Sarah · 20 June 2021 · Gibbs Gillespie Ruislip

Agent replied · 19 June 2024

Thank you again for taking the time to let us know how we did. We hope you have a great day!

4/5

Google

A very responsive team; I dealt predominantly with Sam who worked hard to get the job done. Sometimes a bit a blunt for my tastes but was ultimately able to push the sale through when things were starting to stall. Good job overall all round.PositiveResponsiveness, Professionalism

Anthony · 20 June 2021 · Gibbs Gillespie Ruislip

Agent replied · 19 June 2024

Thank you again for taking the time to let us know how we did. We hope you have a great day!

5/5

Google

We cannot thank Sinead and the team at Gibbs enough for their hard work and professionalism. Easy to contact, brilliant communication and support throughout our sale and purchase. Highly recommended.PositiveResponsiveness, Quality, Professionalism

Kez · 20 June 2021 · Gibbs Gillespie Ruislip

5/5

Google

Gibbs were excellent during the sale of my home recently - kept us informed throughout the process and kept things moving along until completion. Thanks to both Ryan and Matt (and their team) for everything!PositiveResponsiveness, Professionalism

Dilpa · 20 June 2021 · Gibbs Gillespie Ruislip

Agent replied · 19 June 2024

Thank you again for taking the time to let us know how we did. We hope you have a great day!

5/5

Google

We purchased a property via Gibbs Ruislip. Dealt with Matthew Barseghian end-to-end who I believe is a Sales Manager. Very professional and responsive. Helped to take numerous queries directly to seller for a speedy response. Made accommodations for last minute changes related to survey and other electrical/gas inspection at the property. Very impressed.PositiveResponsiveness, Professionalism, Value

Shubhashis · 20 June 2021 · Gibbs Gillespie Ruislip

Agent replied · 19 June 2024

Thank you again for taking the time to let us know how we did. We hope you have a great day!

A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

Awards

The Trusted Agent 2026 results for Gibbs Gillespie, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Industry awards

Gibbs Gillespie is among EA Masters 2026 winners.

EA Masters winners in five years, the group and its branches: 2018, 2019, 2020, 2022, 2026.

EA Masters by year, 2018 to 2022

Source: Best Estate Agent Guide 2027 results, as published. Earlier years link to each year's list.

RAN Awards

Gibbs Gillespie and its branches won awards at the RAN Awards in one year, most recently 2017.

RAN Awards winners in one year, the group and its branches: 2017.

RAN Awards by year, 2017

Source: RAN Awards winners lists, as published, linked by year.

ESTAS

Gibbs Gillespie and its branches won ESTAS awards in one year, most recently 2019.

ESTAS winners in one year, the group and its branches: 2019.

ESTAS awards by year, 2019
  • 2019 1 Silver ESTAS 2019 winners

    • SilverESTAS 2019: Sales, South East (Hertfordshire, Middlesex)

Source: ESTAS winners lists, as published, linked by year.

More industry awards: The Negotiator Awards and Lettings Agency of the Year Awards

The Negotiator Awards

Gibbs Gillespie and its branches won The Negotiator Awards in two years, most recently 2018.

Negotiator Awards winners in two years, the group and its branches: 2017, 2018.

Negotiator Awards by year, 2017 to 2018

Source: The Negotiator Awards winners lists, as published, linked by year.

Lettings Agency of the Year Awards

Gibbs Gillespie and its branches won awards at the Lettings Agency of the Year Awards in one year, most recently 2012.

Lettings Agency of the Year winners in one year, the group and its branches: 2012.

Lettings Agency of the Year by year, 2012

Source: Lettings Agency of the Year Awards winners lists, as published, linked by year.

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Questions about Gibbs Gillespie

Which Gibbs Gillespie office has the most reviews?

Ruislip has the most, with 530 reviews rated 4.8 out of 5, followed by Pinner with 518.

Where are the Gibbs Gillespie offices?

The three Gibbs Gillespie offices, by town:

  • Pinner: Chapel Lane Chambers, 1 Chapel Lane, Pinner, Middlesex, HA5 1AA
  • Ruislip: 172 - 174 High Street, Ruislip, Middlesex, HA4 8LJ
  • Ruislip Manor: 48 Victoria Road, Ruislip Manor, Middlesex, HA4 0AG
Has Gibbs Gillespie won any awards?

Yes. In The Trusted Agent 2026 awards, Pinner won Gold and Ruislip Manor won Gold. At EA Masters 2026 the group won Gold for Best Estate Agent Guide 2027, Sales. The group and its branches have also won 19 other industry awards since 2012.

Reviews may appear on more than one platform.

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