★★★★★ 5/5
GoogleFrom the very first visit we had from Tom from the Gibbs Gillespie Ruislip Manor branch, we were immediately impressed. We really appreciated his wide knowledge, support and reassurance throughtout the whole process, especially as this was our first time moving in over 30 years - so we were quite out of practise in moving houses! We were kept in the loop nearly every day and as soon as there were any updates, Tom would phone us up straight away. If there were any issues, we were given guidance and support in how to resolve them. We were also impressed by Danielle who also displayed her professionalism and efficiency, in ensuring that the whole chain kept together. Overall, we would absolutely recommend Gibbs Gillespie to anyone thinking of moving house, the whole team are fantastic and obviously are passionate about their job. Thank you so much Tom, Danielle and the whole team at Gibbs Gillespie Ruislip Manor.
From John, Anne, David and ElizabethPositiveResponsiveness, Quality, Professionalism, Value
John · 25 August 2021 · Gibbs Gillespie Ruislip Manor
Agent replied · 29 July 2023
Dear John Murphy,
Thank you for taking the time to review your recent experience you had at Gibbs Gillespie Estate Agents Ruislip Manor. It was great to hear about the service you received from Tom and the team and we are glad to have been of assistance.
Kind regards
Customer Care Team
★★★★★ 5/5
GoogleI have dealt with various Estate Agents previously and I can definitely say that my experience with Gibbs Gillespie has been by far the best! I initially had three different agents value the property but through recommendation I went with Gibbs Gillespie, which turned out to be a fantastic decision. The service we received was exceptional from start to finish and I would not hesitate to recommend them to friends, family and anyone else looking to buy or sell. A special mention to Tony Brick and Danielle Gennard who were Brilliant throughout the whole process. There were a few challenging moments due to the pandemic however Tony and Danielle kept me well informed and both went above and beyond to make sure everything ran as smooth as possible.PositiveResponsiveness, Quality, Professionalism, Value
Joshua · 25 August 2021 · Gibbs Gillespie Ruislip Manor
Agent replied
Dear Joshua!
Thank you for taking the time to review your recent experience with our Gibbs Gillespie Estate Agents Ruislip Manor branch. It's pleasing that we could provide you with a positive experience. Don't hesitate to be in touch if you require anything further.
Kind regards Customer Care Team
★★★★★ 5/5
GoogleWe recently purchased our first home through Gibbs. One of the best things about them was Danielle. Danielle was an amazing go between to get information between us and the seller/sellers solicitors. It made the transaction so smooth and fast! Every estate agents needs a Danielle! Thanks so much for helping us. We also used their recommended solicitors who obtained searches instantly and helped our purchase complete in time for the stamp duty exemption.PositiveResponsiveness, Quality, Professionalism, Value
Band · 25 August 2021 · Gibbs Gillespie Ruislip Manor
Agent replied · 29 July 2023
Hi Band Aid 20, Thank you so much for your positive comments about Gibbs Gillespie Estate Agents Ruislip Manor! Danielle is a highly experiences sales progressor who strives to achieve the best outcome for our clients'. We wish you all the best in your new home and look forward to assisting with your move again in the future.
Best wishes,
Gibbs Gillespie Estate Agents Ruislip Manor
★★★★★ 5/5
GoogleJordan was great at knowing the property we were buying and gave us a lot of information at our second viewing. Danielle being our move manager was an absolute star, she was very responsive and came back to our questions and any queries quickly and efficiently. She even answered questions that we had for our solicitor and saved us time trying to chase him. We bought our house during a very busy time where everyone else involved took days to come back to us, but the team at Ruislip Manor came back to us straight away and we were always able to speak to Danielle on the phone when we needed to. She gave us a lot of confidence and and was always happy to help. Tom was also very helpful and it was a pleasure to meet all the team in person when we picked up the keys to our new home!
Shyam · 23 August 2021 · Gibbs Gillespie Ruislip Manor
★★★★★ 1/5
GoogleRating only, no written review.
Maco · 29 July 2021 · Gibbs Gillespie Pinner
★★★★★ 5/5
GoogleRating only, no written review.
Sumara · 29 July 2021 · Gibbs Gillespie Pinner
Agent replied · 29 July 2023
Thank you again for taking the time to let us know how we did. We hope you have a great day!
★★★★★ 5/5
GoogleRating only, no written review.
Vlad · 29 July 2021 · Gibbs Gillespie Pinner
Agent replied · 29 July 2023
Thank you again for taking the time to let us know how we did. We hope you have a great day!
★★★★★ 1/5
GoogleTerrible property management
Abi · 29 July 2021 · Gibbs Gillespie Pinner
Agent replied · 29 July 2023
Dear Abi Ola,
We appreciate your feedback and thank you for taking the time to let us know about your experience. We strive for nothing less than excellent service, and we always take it very seriously when we hear of any dissatisfaction from our customers. We are sorry we did not meet your expectation in this instance.
Kind regards, Customer Care Team
★★★★★ 5/5
GoogleVery good service!
Rui · 29 July 2021 · Gibbs Gillespie Pinner
Agent replied · 29 July 2023
Thank you again for taking the time to let us know how we did. We hope you have a great day!
★★★★★ 5/5
Googlevery satisfied with the information I asked for. Thank you.
Joni · 29 July 2021 · Gibbs Gillespie Pinner
Agent replied · 29 July 2023
Thank you again for taking the time to let us know how we did. We hope you have a great day!
★★★★★ 3/5
GoogleKatie Deacon in the Accounts Section is friendly and efficient.
Nina · 29 July 2021 · Gibbs Gillespie Pinner
Agent replied · 29 July 2023
Dear Nina
Thank you for taking the time to tell us about your experience.
Kind regards
Customer Care Team
★★★★★ 5/5
GoogleWe had a good experience with this agency.
M · 29 July 2021 · Gibbs Gillespie Pinner
Agent replied · 29 July 2023
Thank you again for taking the time to let us know how we did. We hope you have a great day!
★★★★★ 1/5
GoogleAwful service.. would not recommend. They have no people or communication skills. Thankfully, we do not have to use them!
Dilip · 29 July 2021 · Gibbs Gillespie Pinner
★★★★★ 5/5
GoogleI would like to say thank you to Ellie from accounts for her professional and quick response in resolving my query.
Gail · 29 July 2021 · Gibbs Gillespie Pinner
★★★★★ 5/5
GoogleGreat service from Katie Deacon in the Accounts team. Super responsive.
Rajiv · 29 July 2021 · Gibbs Gillespie Pinner
Agent replied · 29 July 2023
Thank you again for taking the time to let us know how we did. We hope you have a great day!
★★★★★ 5/5
GoogleResponsive Team! Lovely to have your help to got the house and rent for these two years.
Fu · 29 July 2021 · Gibbs Gillespie Pinner
Agent replied · 29 July 2023
Thank you again for taking the time to let us know how we did. We hope you have a great day!
★★★★★ 5/5
GoogleKatie has providede a professional and helpful service during a time with "difficult" tennants and resolved outstanding issues.
Les · 29 July 2021 · Gibbs Gillespie Pinner
Agent replied · 29 July 2023
Thank you again for taking the time to let us know how we did. We hope you have a great day!
★★★★★ 5/5
GoogleBest service ever in whole UK specially Katie’s professionalism and how to deal with her customers.
Highly recommended their services if you are looking to buy/let in the UK
Sam · 29 July 2021 · Gibbs Gillespie Pinner
Agent replied · 29 July 2023
Thank you again for taking the time to let us know how we did. We hope you have a great day!
★★★★★ 5/5
GoogleIt was an absolute pleasure working Stefan, he was always very knowledgeable on the properties and areas. Extremely responsive when arranging viewings and with questions on the properties. Highly recommend
Simon · 29 July 2021 · Gibbs Gillespie Pinner
★★★★★ 5/5
GoogleJennifer Copp from Gibbs Gillespie accounting has always been most prompt in chasing outstanding rents. Jennifer is an asset to Gibbs and to me.
Sub · 29 July 2021 · Gibbs Gillespie Pinner
Agent replied · 29 July 2023
Thank you again for taking the time to let us know how we did. We hope you have a great day!
★★★★★ 5/5
GoogleTia in accounts has been exceptional - together with the rest of the team. Communication was excellent, together with a very helpful attitude - they've gone above and beyond. Would thoroughly recommend.
Will · 29 July 2021 · Gibbs Gillespie Pinner
★★★★★ 5/5
GoogleA very smooth and professional service from Gibbs Gillespie in Pinner. Special thanks to Stefan for his help and courtesy while we were searching for somewhere to live.
Lachlan · 29 July 2021 · Gibbs Gillespie Pinner
★★★★★ 5/5
GoogleThe agent I dealt with Stefan was very courteous and professional throughout the whole process of letting. Understandably moving out is a stressful process but he made it alot more pleasant.
Walid · 29 July 2021 · Gibbs Gillespie Pinner
★★★★★ 5/5
GoogleHarry Rai was very helpful; the kind of sales person that wants to find solutions for you rather than up sell for a bigger commission. He was very nice and seemed to be knowledgable of the market.
Schlesinger · 29 July 2021 · Gibbs Gillespie Pinner
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
