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Gibbs Gillespie estate agents in Ruislip, Pinner and Ruislip Manor

4.8

★★★★★ Excellent

1,428 reviews across 3 offices and 1 platform

www.gibbs-gillespie.co.uk

Gibbs Gillespie has three offices, in Ruislip, Pinner and Ruislip Manor (Middlesex). Together they have 1,428 reviews on 1 platform, rated 4.8 out of 5 overall.

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4.8 / 5

1,427

Reviews on Google

All 3 offices

Reviews by type

What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.

Our offices

Gibbs Gillespie's three offices, most reviewed first. Each has its own page.

Reviews on Google

Showing 1,422 reviews on Google only. Show every review

5/5

Google

Danielle, Jordan, Oliver and the whole team were very helpful and supportive throughout the process of buying a house. We are very thankful and would recommend to others that Gibbs Gillespie as the agent should be considered a positive factor when deciding what to buy.PositiveResponsiveness, Professionalism

Clive · 25 August 2021 · Gibbs Gillespie Ruislip Manor

Agent replied

Hello Clive Thank you for your review! We love to receive positive reviews after customers have had great experiences with us. Many thanks Customer Care Team

5/5

Google

We recently, sold our property with Gibbs. Oliver was so helpful and kept us up to date with everything. We did have a hiccup in the beginning with the first lot of viewings, but this was rectified. Oliver was always a telephone call away to keep me calm, which I needed on numerous occasions, but in general the whole experience was made so much easier by using such an experienced local estate agent, we highly recommend Gibbs for there knowledge and friendly approach. Thank you again Oliver Squires and team.PositiveResponsiveness, Quality, Professionalism

Lisa · 25 August 2021 · Gibbs Gillespie Ruislip Manor

Agent replied

Dear Lisa Gordon, Thanks for taking the time to leave us a review , we appreciate your feedback All the best, Customer Care Team

5/5

Google

Danielle was extremely responsive in keeping us up to date with our sale as the solicitors were sometimes very slow in getting back to us. Other colleagues such as Jordan kept us informed of properties coming on to the market before we finally found our dream home. I would definitely recommend Gibbs Gillespie in Ruislip Manor.PositiveResponsiveness, Professionalism

Vicky · 25 August 2021 · Gibbs Gillespie Ruislip Manor

Agent replied

Dear Vicky Gridley! Thank you for taking the time to review your recent experience with our Gibbs Gillespie Estate Agents Ruislip Manor branch. It's pleasing that we could provide you with a positive experience. Don't hesitate to be in touch if you require anything further. Kind regards Customer Care Team

5/5

Google

Danielle, Lucy, Oliver and the team at Gibbs Gillespie Ruislip Manor provided an exemplary experience for my move. They were very responsive and communicative and ensured that I was able to move as quickly as possible. My moving experience was amazing, owing to the experience and systems on offer for buyers. I would highly recommend Gibbs Gillespie in Ruislip Manor. Thank you.PositiveResponsiveness, Professionalism

Tyler · 25 August 2021 · Gibbs Gillespie Ruislip Manor

Agent replied · 29 July 2023

Dear Tyler Thank you for taking the time to review your recent experience with our Gibbs Gillespie Estate Agents Ruislip Manor branch. It's pleasing that we could provide you with a positive experience. Don't hesitate to be in touch if you require anything further. Kind regards Customer Care Team

5/5

Google

Having used Gibbs Gillespie before for sale/purchase, the team remain ever helpful and professional. Lucy Attwood was very supportive in getting our property on the market lining up potential buyers within hours, and Danielle Gennard equally supportive in seeing the sale and purchase through to the end, with both maintaining contact on exchange and completion dates, as expected. I would recommend the team at Ruislip Manor in particular, but we have used both the Ruislip and Ruislip Manor offices before.PositiveResponsiveness, Quality, Professionalism

Anna · 25 August 2021 · Gibbs Gillespie Ruislip Manor

5/5

Google

This is not first time that I have used Gibbs as I have sold properties through them before, reason being is that I find that their dedication and professionalism in trying to achieve the best deal for you on each occasion is second to none and nothing is a problem as they are always happy to accommodate. Special thanks to all that I dealt with on my latest venture Jordan, Tony and a special thank you to Oliver who has the patients of a saint in trying to keep me happy, believe me it’s not easy. Keep up the good work delivering a great professional service.PositiveProfessionalism

Nicky · 25 August 2021 · Gibbs Gillespie Ruislip Manor

5/5

Google

Danielle and Thom at Gibbs Gillespie were extremely helpful with the purchase of our property. They kept us regularly updated with the process, and helped to push solicitors to ensure that we were able to complete before the end of the stamp duty holiday. I would highly recommend, and happily use their services again.PositiveResponsiveness, Quality, Professionalism

Paolo · 25 August 2021 · Gibbs Gillespie Ruislip Manor

Agent replied

Dear, Paolo, we are very happy we could provide you with a positive customer experience. Kind regards Customer Care Team

5/5

Google

Great experience from all the team, initially i met with Lucy who was punctual, enthusiastic and was most prepared and knowledgeable compared with the other two high street agents i invited to value my home. The strategy adopted was the right one and the team negotiated the best price of a number of viewings. The sale was managed efficiently by Danielle, i received regular updates and there was no point i didn't know where i was with the transaction. I highly recommend he team at Ruislip manor.PositiveProfessionalism

Daniel · 25 August 2021 · Gibbs Gillespie Ruislip Manor

5/5

Google

I can strongly recommend the team at Gibbs Gillespie . My house sale was was not an easy journey due to covid ,However the professionalism, hard work and affability of the team was second to none. Tony found us an abundance of viewings at the beginning , and Molly showed viewers round with a bubbly persona and good knowledge of our home and the surrounding area. Tony kept us regularly informed and up to date on all progress along the way . Danielle the progressor was efficient and knowledgeable and was helpful on many occasions. Every body at Gibbs that I dealt with including Jordan Tom and all the team were everything that I needed in an excellent estate agent .Thank you to all.PositiveResponsiveness, Quality, Professionalism, Value

Debbie · 25 August 2021 · Gibbs Gillespie Ruislip Manor

Agent replied · 29 July 2023

Thank you again for taking the time to let us know how we did. We hope you have a great day!

5/5

Google

From valuation to instruction to completion the Team at Gibbs Gillespie, Ruislip Manor, directed by Oliver Squires, have been totally professional, friendly and accommodating. They have helped me through the process with understanding and care. Lucy kept in touch with me from initial valuation until I was ready to put the my house on the market. Within a week Oliver had 4 offers on the property and secured the sale at the asking price. I would not hesitate to recommend or use Gibbs Gillespie again.PositiveResponsiveness, Quality, Professionalism, Value

Gaynor · 25 August 2021 · Gibbs Gillespie Ruislip Manor

Agent replied

Thank you again for taking the time to let us know how we did. We hope you have a great day!

5/5

Google

Currently about to complete on a property purchased through Gibbs Ruislip Manor, working specifically with Oliver. We have been really impressed with how professionally and quickly he (as well as other staff at the branch) respond to any question, query or concern you may have. On more than one occasion, Oliver has gone above and beyond to help us and make sure that the process has been as smooth and stress free for us as possible, which has been very much appreciated! Even though we were not the ones selling through Gibbs this time, we felt that Oliver and his team were always working for us with our best interests at heart. We would not hesitate in recommending this branch of Gibbs to anyone looking to buy or sell in the area! Many thanks again to Oliver and his team for their hard work.PositiveResponsiveness, Quality, Professionalism

Mr · 25 August 2021 · Gibbs Gillespie Ruislip Manor

Agent replied · 24 August 2024

Thank you again for taking the time to let us know how we did. We hope you have a great day!

5/5

Google

We initially dealt with Lucy who was very helpful during the beginning stages of our house purchase. Danielle then took over the remainder of the purchase. As first time buyers, although our house purchase took a long time due to covid, my wife and I were happy with the way Danielle relayed messaged back to us. She was very proactive and communicated with us efficiently. Highly recommend Danielle and the team.PositiveResponsiveness, Professionalism

P · 25 August 2021 · Gibbs Gillespie Ruislip Manor

Agent replied

Dear, P Patel, we are very happy we could provide you with a positive customer experience. Kind regards Customer Care Team

5/5

Google

I had a great experience using Gibbs Gillespie in Ruislip Manor. My property was under offer within a week of being advertised. I was fully communicated with and supported throughout the process by the Move Manager, Danielle Gennard. There was always someone on hand to advise and assist. All of the staff were professional and respectful. Would highly recommend.PositiveResponsiveness, Professionalism

Silvana · 25 August 2021 · Gibbs Gillespie Ruislip Manor

Agent replied

Dear Silvana Keen, Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

5/5

Google

We are absolutely delighted after choosing Gibbs Gillespie, Ruislip Manor. The service we received from them was exceptional and we would not hesitate to recommend them to friends and family. With special thanks to Lucy Attwood, Sales Manager, who came promptly to see us and offer a valuation and her invaluable professionalisn ensured our property was sold very quickly. We even received over the asking price thanks to Lucy, Tom and Jordan's negotiations. Also a special thank you to Danielle Gennard, Move Manager, who took over the whole process after our sale was agreed. Danielle was outstanding in her role and offered her expert advice and invaluable help in ensuring our sale completed promptly and smoothly. Thank you Gibbs Gillespie Ruislip Manor.PositiveResponsiveness, Quality, Professionalism, Value

Jackie · 25 August 2021 · Gibbs Gillespie Ruislip Manor

5/5

Google

From the moment we looked to sell our house we have had amazing service from Gibbs Gillespie Ruislip Manor. Lucy was professional and friendly, we knew her passion and dedication would sell our home. Lucy promised an excellent service and delivered after 2 fantastic open days. As the sale progressed, Danielle took over the reigns and maintained the excellent and professional service. This ethos appears to run through Gibbs Gillespie and I would highly reccomend them.PositiveResponsiveness, Quality, Professionalism, Value

Rob · 25 August 2021 · Gibbs Gillespie Ruislip Manor

Agent replied

Dear Rob Easton, Thank you for the great review of our Gibbs Gillespie Estate Agents Ruislip Manor team. It’s fantastic to hear that we could provide you with a great service that you were happy with. We hope we can be of service again in future. Kind regards Customer Care Team

5/5

Google

I recently sold my home through Gibbs Gillespie in Ruislip Manor. I cannot fault the service and professionalism i got from all of the staff . My first contact was with Tom Halt. Tom talked me through the whole process and kept in touch with me and updated me all the way through the sale . Tony, Jordan and Haroun where fantastic with viewings. I was particularly worried about having people in the house with the covid pandemic around, but they where totally understanding of my anxieties and ensured that all precautions where always followed. Once I had accepted an offer on the house Danielle took care of the the rest of the sale process right through to exchange and completion. Danielle has kept me up to date with everything and did a fantastic job of liaising between myself, solicitors and other buyers in the chain. Gibbs in the Manor seem to have a great system to handle the whole home sale process and it is managed by a great team of people who work so well together to deliver results and customer satisfaction. I would have no doubts in recommending Gibbs Gillespie in Ruislip Manor to any one who was considering buying or selling a home. I would certainly use them again myself. Thanks for all your helpPositiveResponsiveness, Quality, Professionalism, Value

Mark · 25 August 2021 · Gibbs Gillespie Ruislip Manor

Agent replied

Dear Mark Hatton, Thank you for taking the time to review your recent experience you have had with our team at Gibbs Gillespie Estate Agents Ruislip Manor. We're so happy you had a positive experience with us. Don't hesitate to be in touch if you require anything further. Kind regards Customer Care Team

4/5

Google

The Team at Gibbs Gillespie did a good job with selling my property. Danielle was invalauble in keeping us in the loop with developments and progress - and having a single point of contact once the sale was agreed is one thing I definitely recommend you have. One challenge we did have (hence not 5 stars) is the Buyer took in excess of 3 months to secure a confirmed mortgage which meant having an empty property around 6 months from offer to completion. The pandemic environment probably played a role in this - but a question I wish I had asked or would encourage others is the confidence of the buyer to secure the funds quickly to complete your house purchase. The Gibbs team were otherwise very friendly, always available and responsive to my calls and emails.PositiveResponsiveness, Professionalism

Pramal · 25 August 2021 · Gibbs Gillespie Ruislip Manor

Agent replied

Dear Pramal Lad, Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

5/5

Google

We recently built a home through Gibbs in Ruislip Manor and I would highly recommend them. Danielle handled our move, and despite our buyer messing us around, she helped us to negotiate with our seller, representing both of us in a calm and professional way. I couldn’t have asked for more - thank you to her and to the rest of the team who were friendly, helpful and accommodating.PositiveProfessionalism

Emilia · 25 August 2021 · Gibbs Gillespie Ruislip Manor

Agent replied

Dear Emilia C! Thank you for taking the time to review your recent experience with our Gibbs Gillespie Estate Agents Ruislip Manor branch. It's pleasing that we could provide you with a positive experience. Don't hesitate to be in touch if you require anything further. Kind regards Customer Care Team

5/5

Google

From the initial interaction with Lucy to dealing with the full team in the Ruislip Manor office. The service interaction and all round help and guidance we received was fantastic. We were updated weekly by Danielle who was knowledgeable and reassuring throughout the whole process. We would highly recommend using Gibbs to sell with, they have also been able to help with buying a house in the area we required in our budget thanks to Jordan and Lucy. All in all buying/selling property can be very stressful, however the team at Ruislip Manor made it easier and as stress free as possible. 5 star service from start to finish.PositiveResponsiveness, Quality, Professionalism, Value

Mark · 25 August 2021 · Gibbs Gillespie Ruislip Manor

Agent replied · 29 July 2023

Dear Mark Roth, Thank you for the great review of our Gibbs Gillespie Estate Agents Ruislip Manor team. It’s fantastic to hear that we could provide you with a great service that you were happy with. We hope we can be of service again in future. Kind regards Customer Care Team

5/5

Google

Jordan was great at knowing the property we were buying and gave us a lot of information at our second viewing. Danielle being our move manager was an absolute star, she was very responsive and came back to our questions and any queries quickly and efficiently. She even answered questions that we had for our solicitor and saved us time trying to chase him. We bought our house during a very busy time where everyone else involved took days to come back to us, but the team at Ruislip Manor came back to us straight away and we were always able to speak to Danielle on the phone when we needed to. She gave us a lot of confidence and and was always happy to help. Tom was also very helpful and it was a pleasure to meet all the team in person when we picked up the keys to our new home!PositiveResponsiveness, Quality, Professionalism

Shyam · 25 August 2021 · Gibbs Gillespie Ruislip Manor

Agent replied · 29 July 2023

Dear Shyam & Reena, Thanks for taking the time to leave us a review , we appreciate your feedback All the best, Customer Care Team

5/5

Google

Gibbs Gillespie Ruislip Manor handled the sale of my late father’s house for me and they were definitely the best estate agent I have ever used. Oliver, Danielle and the team gave great advice based on excellent local knowledge, handling all the viewings and offers and following everything up very efficiently. A special mention for Danielle, who handled the sale so professionally and efficiently with regular updates and great advice. Highly recommended!PositiveResponsiveness, Quality, Professionalism

Stuart · 25 August 2021 · Gibbs Gillespie Ruislip Manor

Agent replied

Dear Stuart Dixon, Thank you for the great review of our Gibbs Gillespie Estate Agents Ruislip Manor team. It’s fantastic to hear that we could provide you with a great service that you were happy with. We hope we can be of service again in future. Kind regards Customer Care Team

5/5

Google

Brilliant service. Managed our sale very smoothly and went above and beyond to keep all parties engaged and happy when our house purchase (not with Gibbs) became rather protracted. Felt they had customers best interests at heart and were always friendly and responsive. Danielle and Oliver were particularly fantastic - helping us work through the process and proactively updating us on progress. We’d happily recommend them.PositiveResponsiveness, Quality, Professionalism, Value

Mr · 25 August 2021 · Gibbs Gillespie Ruislip Manor

Agent replied

Dear Mr And Ms Gc, Thank you for the great review of our Gibbs Gillespie Estate Agents Ruislip Manor team. It’s fantastic to hear that we could provide you with a great service that you were happy with. We hope we can be of service again in future. Kind regards Customer Care Team

5/5

Google

The Ruislip Manor branch of Gibbs Gillespie made the purchase of our first home really easy. Tony, who showed us round the place, was very friendly, professional and answered all the questions we had. Once the offer was accepted, Danielle took over and was excellent all-round. She helped us through the process, constantly giving updates on the seller's side and explained the next steps. Overall, the service throughout was first-class, and I wouldn't hesitate to use Gibbs Gillespie again, when buying and selling.PositiveQuality, Professionalism

Conor · 25 August 2021 · Gibbs Gillespie Ruislip Manor

Agent replied

Dear Conor Penhale, Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

5/5

Google

Gibbs Gillespie Ruislip Manor, in particular Tom, Tony & Jordan provided a first class service in the sale of my late mother’s house. From the beginning I felt I was dealing with a professional agent and I wasn’t disappointed. The team at Ruislip Manor were by far the best estate agent I have ever dealt with. They helped and advised me from start to finish, regularly updating me on the progress. The whole team work so well together, and I’m sure it was the collective experience, expertise and drive that enabled the sale to go through to conclusion. I have no hesitation in recommending Tom and his team. I owe them all a big thank you.PositiveResponsiveness, Professionalism

Janet · 25 August 2021 · Gibbs Gillespie Ruislip Manor

Agent replied · 29 July 2023

Dear Janet Young, Thank you for the great review of our Gibbs Gillespie Estate Agents Ruislip Manor team. It’s fantastic to hear that we could provide you with a great service that you were happy with. We hope we can be of service again in future. Kind regards Customer Care Team

A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

Awards

The Trusted Agent 2026 results for Gibbs Gillespie, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Industry awards

Gibbs Gillespie is among EA Masters 2026 winners.

EA Masters winners in five years, the group and its branches: 2018, 2019, 2020, 2022, 2026.

EA Masters by year, 2018 to 2022

Source: Best Estate Agent Guide 2027 results, as published. Earlier years link to each year's list.

RAN Awards

Gibbs Gillespie and its branches won awards at the RAN Awards in one year, most recently 2017.

RAN Awards winners in one year, the group and its branches: 2017.

RAN Awards by year, 2017

Source: RAN Awards winners lists, as published, linked by year.

ESTAS

Gibbs Gillespie and its branches won ESTAS awards in one year, most recently 2019.

ESTAS winners in one year, the group and its branches: 2019.

ESTAS awards by year, 2019
  • 2019 1 Silver ESTAS 2019 winners

    • SilverESTAS 2019: Sales, South East (Hertfordshire, Middlesex)

Source: ESTAS winners lists, as published, linked by year.

More industry awards: The Negotiator Awards and Lettings Agency of the Year Awards

The Negotiator Awards

Gibbs Gillespie and its branches won The Negotiator Awards in two years, most recently 2018.

Negotiator Awards winners in two years, the group and its branches: 2017, 2018.

Negotiator Awards by year, 2017 to 2018

Source: The Negotiator Awards winners lists, as published, linked by year.

Lettings Agency of the Year Awards

Gibbs Gillespie and its branches won awards at the Lettings Agency of the Year Awards in one year, most recently 2012.

Lettings Agency of the Year winners in one year, the group and its branches: 2012.

Lettings Agency of the Year by year, 2012

Source: Lettings Agency of the Year Awards winners lists, as published, linked by year.

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Questions about Gibbs Gillespie

Which Gibbs Gillespie office has the most reviews?

Ruislip has the most, with 530 reviews rated 4.8 out of 5, followed by Pinner with 518.

Where are the Gibbs Gillespie offices?

The three Gibbs Gillespie offices, by town:

  • Pinner: Chapel Lane Chambers, 1 Chapel Lane, Pinner, Middlesex, HA5 1AA
  • Ruislip: 172 - 174 High Street, Ruislip, Middlesex, HA4 8LJ
  • Ruislip Manor: 48 Victoria Road, Ruislip Manor, Middlesex, HA4 0AG
Has Gibbs Gillespie won any awards?

Yes. In The Trusted Agent 2026 awards, Pinner won Gold and Ruislip Manor won Gold. At EA Masters 2026 the group won Gold for Best Estate Agent Guide 2027, Sales. The group and its branches have also won 19 other industry awards since 2012.

Reviews may appear on more than one platform.

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