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Gibbs Gillespie estate agents in Ruislip, Pinner and Ruislip Manor

4.8

★★★★★ Excellent

1,428 reviews across 3 offices and 1 platform

www.gibbs-gillespie.co.uk

Gibbs Gillespie has three offices, in Ruislip, Pinner and Ruislip Manor (Middlesex). Together they have 1,428 reviews on 1 platform, rated 4.8 out of 5 overall.

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4.8 / 5

1,427

Reviews on Google

All 3 offices

Reviews by type

What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.

Our offices

Gibbs Gillespie's three offices, most reviewed first. Each has its own page.

Reviews on Google

Showing 1,422 reviews on Google only. Show every review

5/5

Google

Amazing Staff at all levels within Gibbs Gillespie. Dealing with Liam at the Uxbridge Branch was so productive. He was very professional and responsive which in turn gave good value and quality in the Lettings experience through Gibbs Gillespie. It was and is a pleasure dealing with him now and in hopefully the near future. Also Ellie was very helpful in the Accounts Department. Very quick in replying to my request and very helpful.PositiveResponsiveness, Quality, Professionalism, Value

A · 20 June 2022 · Gibbs Gillespie Pinner

Agent replied · 19 June 2024

Thank you again for taking the time to let us know how we did. We hope you have a great day!

5/5

Google

Very professional and would definitely recommend. Elaine managed the process extremely well and was very helpful throughout.PositiveResponsiveness, Professionalism

Phil · 20 June 2022 · Gibbs Gillespie Ruislip

Agent replied · 19 June 2024

Phil White, we're happy you found our staff to be so supportive during your experience here at Gibbs Gillespie Estate Agents Ruislip.

5/5

Google

Very good experience. Professional service and very responsive to queries. Went the extra mile to assist and kept me informed at all stages of my purchase.PositiveResponsiveness, Professionalism

Cj · 20 June 2022 · Gibbs Gillespie Ruislip

Agent replied · 19 June 2024

Dear Cj Christie, Thanks for taking the time to leave us a review , we appreciate your feedback All the best, Customer Care Team

5/5

Google

Excellent estate agent, really responsive and go out of their way to be helpful. Thanks to Sam, Elaine and Matt specifically for helping us find our new home.PositiveResponsiveness, Quality, Professionalism

Eloise · 20 June 2022 · Gibbs Gillespie Ruislip

Agent replied · 19 June 2024

Hi, Eloise John We're happy you found our staff to be supportive during your experience here at Gibbs Gillespie Estate Agents Ruislip. We hope you enjoy your new home! - Gibbs Gillespie Ruislip

5/5

Google

I dealt with a lovely lady called Elaine who was attentive, professional and went above and beyond to ensure my house sale went through in a timely manner. I would highly recommend Gibbs Gillespie.PositiveResponsiveness, Quality, Professionalism, Value

Wheelchair · 20 June 2022 · Gibbs Gillespie Ruislip

Agent replied · 19 June 2024

We're happy you found our staff to be so supportive during your experience here and thank you for your kind words about our colleague! Have a lovely evening! - Gibbs Gillespie Estate Agents Ruislip.

5/5

Google

Elaine was a fabulous sales progressor. We wouldn't have moved to exchange so quickly without her. Very responsive and kept us informed throughout.PositiveResponsiveness, Professionalism

Avneet · 20 June 2022 · Gibbs Gillespie Ruislip

Agent replied · 19 June 2024

Hi Avneet Chana, we are very happy to have provided you with such a positive experience! Have a lovely Christmas! - Gibbs Gillespie, Ruislip

5/5

Google

Gibbs Gillespie and in particular Elaine Lawrence with her professionalism and helpful nature made the process of buying as smooth and quick as possible. We would highly recommend Elaine Lawrence if you are looking for a truly exceptional Estate Agent in the Ruislip area. Best Regards, Sameera & AnilPositiveResponsiveness, Quality, Professionalism

Sameera · 20 June 2022 · Gibbs Gillespie Ruislip

Agent replied · 19 June 2024

Hi Sameera Menon! We're so happy we were able to help you out! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help! - Gibbs Gillespie Ruislip

5/5

Google

I recently brought a house through this branch and was astounded by the service I received from Elaine and all the staff. She was always communicating what was going on and you never thought you were bothering her at any time, no matter what the question. Would recommend this branch to anyone wishing to sell or buyPositiveResponsiveness

Hayley · 20 June 2022 · Gibbs Gillespie Ruislip

Agent replied · 19 June 2024

Hi Hayley Sexton, thank you for taking the time to leave a review for us at Gibbs Gillespie Estate Agents Ruislip. We're happy we could meet your expectations! Thank you so much again for your feedback! We hope you have a great week! - Gibbs Gillespie Ruislip

5/5

Google

Although we hit a few problems along the way, making the whole process drawn out. The team at Ruislip provided exceptional service throughout, from sales through to completion. We found Elaine to have the patients of a saint, and kept her cool at many a stressful time. Well done guys, we got there in the end. Highly recommendPositiveProfessionalism

Sue · 20 June 2022 · Gibbs Gillespie Ruislip

Agent replied · 19 June 2024

Sue Martin, we're glad you had such a wonderful experience with us! Thank you for your praise and kind comments about our team. We are always more than happy to assist you if anything else comes up. Take care! - Gibbs Gillespie Ruislip

5/5

Google

We have just sold our property legally today. And that is thanks to Stephen brick and Elaine Lawerence for their professional and quick service they provided us with. Very grateful we went with Gibbs Gillespie as they did not disappoint us and got the best price for our property and handled everything from start to finish with no stress . Thanks to the whole team! Merry ChristmasPositiveResponsiveness, Quality, Professionalism, Value

Shane · 20 June 2022 · Gibbs Gillespie Ruislip

Agent replied · 19 June 2024

Hi Shane! Thank you for your praise and kind words about Stephen and Elaine, we are very happy to have provided you with such a positive experience! Have a lovely weekend! Merry Christmas - Gibbs Gillespie - Ruislip

5/5

Google

We recently bought our family home from Gibbs in Ruislip, first contact there was Ian Galloway, who was friendly who responded to our query about the property from start to finish. The service has been outstanding. Thank you. Merry Christmas to you all.PositiveResponsiveness, Quality, Professionalism

Sbk · 20 June 2022 · Gibbs Gillespie Ruislip

Agent replied · 19 June 2024

Hi Sbk Gsas, thank you for your kind comments about your colleague! We're happy to have helped you find your family home and if you ever need anything else from us, please feel free to give us a call or stop by! Have a lovely Christmas, Gibbs Gillespie, Ruislip

5/5

Google

Gibbs Gillespie, Ruislip branch, managed the sale of our property and also assisted with my purchase. The service provided has been fantastic, they ensured the process ran as smoothly as possible and have been incredibly responsive to our needs and demands from start to finish. Elaine Lawrence in particular deserves more than a special mention. I have Asperger’s and Elaine has been an absolute rock to me throughout the whole process, taking time to explain what is happening, what is required and what comes next. Whatever salary Elaine is on, it is not enough! She is the absolute diamond in Gibbs Gillespie’s crown, and someone I will forever be grateful to and will never forget - her patience and assistance in both our sale and purchase process was second to none.PositiveResponsiveness, Quality, Professionalism, Value

Ocean · 20 June 2022 · Gibbs Gillespie Ruislip

Agent replied · 19 June 2024

Hi Ocean Blue, thank you for taking the time to leave a review for us at Gibbs Gillespie Estate Agents Ruislip. We're happy we were able to meet your expectations! We're glad you had such a wonderful experience with us!

5/5

Google

We have had a really positive experience with Gibbs Gillespie in purchasing our first property. We were initially assisted by Sam at the offer stage and later by Elaine throughout the purchase. Elaine Lawrence is honestly so amazing at her job. She is ever so helpful, always responsive and always willing to deal with any issues as soon as they arise. We have had such a difficult experience with our solicitors being unresponsive, but Elaine truly made the experience much easier with all her help and support. We will definitely be using Gibbs Gillespie again in the future!PositiveResponsiveness, Professionalism

Dilshad · 20 June 2022 · Gibbs Gillespie Ruislip

Agent replied · 19 June 2024

Hi Dilshad Hussein, thank you for taking the time to leave a review for us at Gibbs Gillespie Estate Agents Ruislip. We're happy we could meet your expectations! It is great to see you had such a positive experience with us, please do not hesitate to contact us or stop by if you need anything else! Gibbs Gillespie, Ruislip

5/5

Google

Great job from Lucy and Danielle, they helped us so much with our process. Thanks to them now we have achieved our dream!

Manh · 15 June 2022 · Gibbs Gillespie Ruislip Manor

Agent replied

Good afternoon, Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

5/5

Google

Tom Hallt and Danielle Gennard are just absolutely incredible! I had no less than six agents in for valuation members when deciding to sell my house, and Tom's first impression just landed differently to the rest. The approach centred on the strengths of Gibbs Gillespie as the biggest agents in Ruislip, rather than others who focused on criticising their competitors and specifically Gibbs Gillespie, and Tom was really helpful whenever I asked for objective opinions on house viewings to buy even though not through Gibbs Gillespie. I have nothing but highest praise for Tom, and adding to the overall experience was Danielle who worked tirelessly to coordinate all parties, including Solicitors on both sides, and always gave quick and informative updates when needed. I was always treated professionally by every member at Gibbs Gillespie Ruislip Manor, but Tom and Danielle were fantastic!

Amir · 15 June 2022 · Gibbs Gillespie Ruislip Manor

Agent replied

Amir Shah, thanks for your praise and kind comments about our team, your satisfaction is our top priority. We strive for 100% satisfaction, and it is great to see you had such a positive experience at Gibbs Gillespie Estate Agents Ruislip Manor. Please let us know if there is anything else we can do for you; we are more than happy to help! Best wishes from the team at Gibbs Gillespie Ruislip Manor

5/5

Google

We recently found a property through the Ruislip Manor branch of Gibbs Gillespie and whilst property purchase can be very stressful we are glad to say that they made the whole process as straightforward as possible. In particular Danielle was an enormous help to us by keeping things moving and always available with regular updates. Highly recommend the Ruislip Manor office.

Michael · 15 June 2022 · Gibbs Gillespie Ruislip Manor

Agent replied

Michael Bolger, thank you for your kind review; we are happy to pass along your comments to the team here at Gibbs Gillespie Estate Agents Ruislip Manor! We hope to be of service to you again in the future. Best wishes, Gibbs Gillespie Estate Agents Ruislip Manor

5/5

Google

Gibbs Gillespie Ruislip Manor did a fantastic job of marketing and selling my property. Tommy and Danielle were brilliant, keeping me updated and made the whole experience stress free. The team secured double the amount of viewings in 1 week then another agent secured in 6 weeks and multiple offers. I will be using Gibbs again for the next move and recommending to family and friends!

Nicola · 15 June 2022 · Gibbs Gillespie Ruislip Manor

Agent replied

Hi Nicola Ayres, we appreciate your positive review about your recent experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Best wishes, Gibbs Gillespie Estate Agents Ruislip Manor

5/5

Google

Thank you to Ian Galloway at Gibbs Gillespie. He really helped with our viewings and taking the time to answer our numerous questions. Ian kept in touch via email and text to give us regular updates.

Ali · 15 June 2022 · Gibbs Gillespie Ruislip

Agent replied

Dear Ali, Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

5/5

Google

Elaine went above and beyond to ensure my purchase went as smoothly as possible, despite some challenging factors associated with the purchase. 5-star service throughout, could not recommend enough!

Michael · 15 June 2022 · Gibbs Gillespie Ruislip

Agent replied

Michael Hadi-talab, we're happy you found our staff to be so supportive during your experience here at Gibbs Gillespie Estate Agents Ruislip. Have a lovely weekend!

5/5

Google

Thank goodness for Elaine Lawrence - she kept me sane throughout the sale of our property. The solicitors on both sides were slow (there were only two parties in this transaction) and had it not been for Elaine constantly chasing the two solicitors, I think our transaction would have dragged on for another month. Elaine is very friendly and supportive, a true gem and more importantly kept me up to date with the transaction. Thank you so much Elaine, you have been a life saver!

Daisy · 15 June 2022 · Gibbs Gillespie Ruislip

Agent replied

Dear Daisy, Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

5/5

Google

I could not be happier with the service I received from Gibbs Ruislip Manor. Tom did fantastic in selling our home achieving multiple competitive offers for us to pick from and Danielle's after-offer service was second to none, she kept me well informed throughout the sale and chased all parties on my behalf to ensure our chain happened. I would highly recommend using the friendly Gibbs team in Ruislip Manor.

Nirmal · 16 May 2022 · Gibbs Gillespie Ruislip Manor

Agent replied

Hi Nirmal Modi, thank you so much for taking the time to let us know how we did. We're happy you found our staff to be so supportive during the sale of your house. We always strive to provide top quality service to all our house sellers and buyers. Best wishes from all the team at Gibbs Gillespie Ruislip Manor.

5/5

Google

Very helpful always there to support us

Janet · 16 May 2022 · Gibbs Gillespie Ruislip

Agent replied

Dear Janet, Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

5/5

Google

Elaine was honestly the nicest, most efficient agent we have ever worked with. She was extremely patient with us and always answered all our questions. She’s professional and so positive that it just makes you feel at ease during the entire process of selling your home. She really went out of her way to assist us as much as she could. Would highly recommend working with her. We have had such a seamless experience with her.

Sumaria · 16 May 2022 · Gibbs Gillespie Ruislip

Agent replied

Sumaria, thank you for your praise and kind comments about our colleague, Elaine! We really appreciate you taking the time to leave us this feedback, your feedback and rating mean a lot to us! Hope you have a lovely week! - Gibbs Gillespie, Ruislip

4/5

Google

Excellent and professional service. Particularly impressed with the after sales service, updates and chasing down of stakeholders by Danielle Gennard.

Warren · 16 April 2022 · Gibbs Gillespie Ruislip Manor

Agent replied

Hi Warren Low, we are glad we could help! Thank you for taking the time to let us know how we did. We always strive to provide top quality service to everyone and are pleased to hear that you enjoyed your experience. Best wishes, Gibbs Gillespie Estate Agents Ruislip Manor

A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

Awards

The Trusted Agent 2026 results for Gibbs Gillespie, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Industry awards

Gibbs Gillespie is among EA Masters 2026 winners.

EA Masters winners in five years, the group and its branches: 2018, 2019, 2020, 2022, 2026.

EA Masters by year, 2018 to 2022

Source: Best Estate Agent Guide 2027 results, as published. Earlier years link to each year's list.

RAN Awards

Gibbs Gillespie and its branches won awards at the RAN Awards in one year, most recently 2017.

RAN Awards winners in one year, the group and its branches: 2017.

RAN Awards by year, 2017

Source: RAN Awards winners lists, as published, linked by year.

ESTAS

Gibbs Gillespie and its branches won ESTAS awards in one year, most recently 2019.

ESTAS winners in one year, the group and its branches: 2019.

ESTAS awards by year, 2019
  • 2019 1 Silver ESTAS 2019 winners

    • SilverESTAS 2019: Sales, South East (Hertfordshire, Middlesex)

Source: ESTAS winners lists, as published, linked by year.

More industry awards: The Negotiator Awards and Lettings Agency of the Year Awards

The Negotiator Awards

Gibbs Gillespie and its branches won The Negotiator Awards in two years, most recently 2018.

Negotiator Awards winners in two years, the group and its branches: 2017, 2018.

Negotiator Awards by year, 2017 to 2018

Source: The Negotiator Awards winners lists, as published, linked by year.

Lettings Agency of the Year Awards

Gibbs Gillespie and its branches won awards at the Lettings Agency of the Year Awards in one year, most recently 2012.

Lettings Agency of the Year winners in one year, the group and its branches: 2012.

Lettings Agency of the Year by year, 2012

Source: Lettings Agency of the Year Awards winners lists, as published, linked by year.

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Questions about Gibbs Gillespie

Which Gibbs Gillespie office has the most reviews?

Ruislip has the most, with 530 reviews rated 4.8 out of 5, followed by Pinner with 518.

Where are the Gibbs Gillespie offices?

The three Gibbs Gillespie offices, by town:

  • Pinner: Chapel Lane Chambers, 1 Chapel Lane, Pinner, Middlesex, HA5 1AA
  • Ruislip: 172 - 174 High Street, Ruislip, Middlesex, HA4 8LJ
  • Ruislip Manor: 48 Victoria Road, Ruislip Manor, Middlesex, HA4 0AG
Has Gibbs Gillespie won any awards?

Yes. In The Trusted Agent 2026 awards, Pinner won Gold and Ruislip Manor won Gold. At EA Masters 2026 the group won Gold for Best Estate Agent Guide 2027, Sales. The group and its branches have also won 19 other industry awards since 2012.

Reviews may appear on more than one platform.

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