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Gibbs Gillespie estate agents in Ruislip, Pinner and Ruislip Manor

4.8

★★★★★ Excellent

1,428 reviews across 3 offices and 1 platform

www.gibbs-gillespie.co.uk

Gibbs Gillespie has three offices, in Ruislip, Pinner and Ruislip Manor (Middlesex). Together they have 1,428 reviews on 1 platform, rated 4.8 out of 5 overall.

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4.8 / 5

1,427

Reviews on Google

All 3 offices

Reviews by type

What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.

Our offices

Gibbs Gillespie's three offices, most reviewed first. Each has its own page.

Reviews on Google

Showing 1,422 reviews on Google only. Show every review

5/5

Google

Had a recent purchase with Gibbs. The experience was pleasant from the viewing to completion. Danielle, was exceptionally wonderful through the entire process. She communicated through out and was instrumental in helping me complete by my deadline. Thank you so much Danielle. I appreciate your help with everything.

Valerie · 14 August 2022 · Gibbs Gillespie Ruislip Manor

Agent replied

Valerie E, thank you for your kind review; we are happy to pass along your comments to the team here at Gibbs Gillespie Estate Agents Ruislip Manor and Danielle in particular. Best wishes, Gibbs Gillespie Ruislip Manor

5/5

Google

Fantastic service from Gibbs Gillespie Ruislip Manor. Very professional from the start in the sale of our family home. Tom and Danielle were amazing keeping us updated and helping us navigate our way throughout the whole process resulting in a successful sale. We would highly recommend them to anyone wishing to sell. Thank you to you all. You have been amazing!

Caroline · 14 August 2022 · Gibbs Gillespie Ruislip Manor

Agent replied

Caroline Doherty, reviews like this give us motivation and help us ensure we provide a high-quality service. We're glad you had such a wonderful experience with us! Best wishes, Gibbs Gillespie Ruislip Manor

5/5

Google

First rate service. Friendly, cheerful and efficient.

Graham · 14 August 2022 · Gibbs Gillespie Ruislip

Agent replied

Dear Graham, Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

4/5

Google

Rating only, no written review.

Sucheta · 29 July 2022 · Gibbs Gillespie Pinner

Agent replied · 29 July 2023

Dear Sucheta Patra, Thank you for taking the time to review your recent experience you have had with our team at Gibbs Gillespie Estate Agents Pinner Lettings. We're so happy you had a positive experience with us. Don't hesitate to be in touch if you require anything further. Kind regards Customer Care Team

4/5

Google

Rating only, no written review.

Shefali · 29 July 2022 · Gibbs Gillespie Pinner

Agent replied · 29 July 2023

Dear Shefali Maher! Thanks for your feedback, our team love getting reviews through. It's fantastic to see that you have been happy with the experience you had with us. Best wishes Customer Care Team

1/5

Google

Rating only, no written review.

Brigi · 29 July 2022 · Gibbs Gillespie Pinner

Agent replied · 29 July 2023

Dear Brigi, we appreciate your feedback and thank you for taking the time to let us know about your experience. We strive for nothing less than excellent service, and we always take it very seriously when we hear of any dissatisfaction from our customers. We are sorry we did not meet your expectation in this instance. Kind regards, Customer Care Team

1/5

Google

Rating only, no written review.

To · 29 July 2022 · Gibbs Gillespie Pinner

Agent replied · 29 July 2023

Dear To Fustiki, we appreciate your feedback and thank you for taking the time to let us know about your experience. We strive for nothing less than excellent service, and we always take it very seriously when we hear of any dissatisfaction from our customers. We are sorry we did not meet your expectation in this instance. Kind regards, Customer Care Team

3/5

Google

Helpful and useful

Suman · 29 July 2022 · Gibbs Gillespie Pinner

Agent replied · 29 July 2023

Dear Suman Thank you for taking the time to tell us about your experience. Kind regards Customer Care Team

5/5

Google

Just wanna say thank you to Katie in accounts for the great service today, a really quick response & very much appreciated

Ben · 29 July 2022 · Gibbs Gillespie Pinner

Agent replied · 29 July 2023

Dear Ben Thomas, Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

4/5

Google

Completed an income and expenditure summary for me which saves time going through statements to complete a tax return

Keith · 29 July 2022 · Gibbs Gillespie Pinner

Agent replied · 29 July 2023

Dear Keith, We are very happy we could provide you with a positive customer experience. Kind regards Customer Care Team

5/5

Google

Very pleased with the speedy response and resolution to my queries. Thank you and to Katie Deacon who continues to uphold these standards in the Accounts Department

Pam · 29 July 2022 · Gibbs Gillespie Pinner

Agent replied · 29 July 2023

Dear Pam Street, Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

5/5

Google

I dealt with Ellie Spencer, she was professional direct, coherent and my matter got resolved

Rami · 29 July 2022 · Gibbs Gillespie Pinner

Agent replied · 29 July 2023

Dear Rami, Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

5/5

Google

Adrian was more than helpful. Fast replies, Easy communication and very professional

Joshua · 29 July 2022 · Gibbs Gillespie Pinner

Agent replied · 29 July 2023

Dear Joshua Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! , Many thanks, Customer Care Team

5/5

Google

Thank you Ellie, Katie and all for excellent support regarding account matters. Prompt replies and attention to our request.

Sukhbir · 29 July 2022 · Gibbs Gillespie Pinner

Agent replied · 29 July 2023

Dear Sukhbir, Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

5/5

Google

All staff were patient, professional and did everything they could to make my mum's sale and purchase go smoothly. Thank you very much.

Tamar · 29 July 2022 · Gibbs Gillespie Pinner

Agent replied · 29 July 2023

Dear Tamar Italiaander, Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

5/5

Google

Ellie was excellent in helping my wife deal with a tenant who refused to pay the rent. Really professional service

Shyamal · 29 July 2022 · Gibbs Gillespie Pinner

Agent replied · 29 July 2023

Hi Shyamal, Thank you so much for your positive comments and thanks for taking the time to leave a review. Best,

5/5

Google

As always, very good service from the accounts team. Ellie Spencer very prompt and helpful in sending me information from my landlord account.

Angela · 29 July 2022 · Gibbs Gillespie Pinner

Agent replied · 29 July 2023

Dear Angela Kenny, Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

5/5

Google

Joseph Mule made sure to take good care of my fiancé and I & the moving in process was as smooth as silk!

Hweezy · 29 July 2022 · Gibbs Gillespie Pinner

Agent replied · 29 July 2023

We are very happy to have provided you with such a positive experience! Thank you so much again for your feedback! We hope you have a great day!

5/5

Google

Danielle was very helpful and professional in helping me! Thank you so much for a smooth moving date! Highly recommend.

Vicki · 29 July 2022 · Gibbs Gillespie Pinner

Agent replied · 29 July 2023

Vicki, thank you for your kind review; we are happy to pass along your comments to Danielle here at Gibbs Gillespie Pinner Lettings! Thank you so much again for your feedback! We hope you have a great day!

5/5

Google

Ellie Spencer, Client Accounts Manager, actioned my property request promptly and efficiently. Very happy with the service provided.

Jennifer · 29 July 2022 · Gibbs Gillespie Pinner

Agent replied · 29 July 2023

Dear Jennifer, Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

5/5

Google

I have always had good service from Gibbs staff, be they from the maintenance team, accounts section or the local branch. Any problems, perceived or otherwise are dealt with without a fuss by friendly personnel.

Alan · 29 July 2022 · Gibbs Gillespie Pinner

Agent replied · 29 July 2023

Dear Alan, Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

5/5

Google

I would like to appreciate all the help extended to me by Joseph Mule and Kelly. They are very professional and helpful. If you have finalised Pinner as your area of residency, I would definitely suggest you speaking to either/both of them. Kudos 😊 …

Gaurav · 29 July 2022 · Gibbs Gillespie Pinner

Agent replied · 29 July 2023

Hi Gaurav, we are very happy to have provided you with such a positive experience! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let us know of your experience. We look forward to seeing you in the Town. Best,

5/5

Google

Very helpful and very professional team. Happy to recommend the Gibbs Gillespie team and more specifically Molly and Kelly for their help and patience to answer my questions and have a smooth transition.

George · 29 July 2022 · Gibbs Gillespie Pinner

Agent replied · 29 July 2023

Dear George, Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! If you have any further questions, please give us a call. We're always happy to help! Many thanks!

5/5

Google

It’s been a very smooth process of getting the house for me and Joseph and team helped me get my house and sorted all the details and patiently resolved all my queries. Highly recommend using their service for finding your next home

Chinhegde · 29 July 2022 · Gibbs Gillespie Pinner

Agent replied · 29 July 2023

Keshav, thanks for your praise and kind comments and thank you for promptness and patience with everything. You have been a pleasure to work with. If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!

A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

Awards

The Trusted Agent 2026 results for Gibbs Gillespie, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Industry awards

Gibbs Gillespie is among EA Masters 2026 winners.

EA Masters winners in five years, the group and its branches: 2018, 2019, 2020, 2022, 2026.

EA Masters by year, 2018 to 2022

Source: Best Estate Agent Guide 2027 results, as published. Earlier years link to each year's list.

RAN Awards

Gibbs Gillespie and its branches won awards at the RAN Awards in one year, most recently 2017.

RAN Awards winners in one year, the group and its branches: 2017.

RAN Awards by year, 2017

Source: RAN Awards winners lists, as published, linked by year.

ESTAS

Gibbs Gillespie and its branches won ESTAS awards in one year, most recently 2019.

ESTAS winners in one year, the group and its branches: 2019.

ESTAS awards by year, 2019
  • 2019 1 Silver ESTAS 2019 winners

    • SilverESTAS 2019: Sales, South East (Hertfordshire, Middlesex)

Source: ESTAS winners lists, as published, linked by year.

More industry awards: The Negotiator Awards and Lettings Agency of the Year Awards

The Negotiator Awards

Gibbs Gillespie and its branches won The Negotiator Awards in two years, most recently 2018.

Negotiator Awards winners in two years, the group and its branches: 2017, 2018.

Negotiator Awards by year, 2017 to 2018

Source: The Negotiator Awards winners lists, as published, linked by year.

Lettings Agency of the Year Awards

Gibbs Gillespie and its branches won awards at the Lettings Agency of the Year Awards in one year, most recently 2012.

Lettings Agency of the Year winners in one year, the group and its branches: 2012.

Lettings Agency of the Year by year, 2012

Source: Lettings Agency of the Year Awards winners lists, as published, linked by year.

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Questions about Gibbs Gillespie

Which Gibbs Gillespie office has the most reviews?

Ruislip has the most, with 530 reviews rated 4.8 out of 5, followed by Pinner with 518.

Where are the Gibbs Gillespie offices?

The three Gibbs Gillespie offices, by town:

  • Pinner: Chapel Lane Chambers, 1 Chapel Lane, Pinner, Middlesex, HA5 1AA
  • Ruislip: 172 - 174 High Street, Ruislip, Middlesex, HA4 8LJ
  • Ruislip Manor: 48 Victoria Road, Ruislip Manor, Middlesex, HA4 0AG
Has Gibbs Gillespie won any awards?

Yes. In The Trusted Agent 2026 awards, Pinner won Gold and Ruislip Manor won Gold. At EA Masters 2026 the group won Gold for Best Estate Agent Guide 2027, Sales. The group and its branches have also won 19 other industry awards since 2012.

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