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5/5
GoogleI recently rented out a flat via Gibbs Gillespie's Pinner Branch. Everyone in the team, particularly Joe, was very supportive and available to answer any question. From start to finish, their professionalism, expertise, and dedication made the entire process seamless and stress-free. I cannot recommend them highly enough.
Ashish Β· 29 June 2023 Β· Gibbs Gillespie Pinner
Agent replied Β· 29 July 2023
Hi Ashish, thanks for your praise and kind comments, you were a pleasure to deal with through the process!!
We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!
Best,
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5/5
GoogleA smooth purchasing process. The regular updates from Luca were extremely helpful and reassuring. Thank you π β¦
Tasvir Β· 29 June 2023 Β· Gibbs Gillespie Ruislip
Agent replied Β· 29 July 2023
Dear Tasvir Virdi
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
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5/5
GoogleExcellent experience, Luca in particular worked very hard to ensure the sale went through smoothly! Much appreciated.
Varo Β· 29 June 2023 Β· Gibbs Gillespie Ruislip
Agent replied Β· 29 July 2023
Dear Varo Kirthi
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
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5/5
GoogleStephen, Luca and the team have been brilliant. They have been very patient with us and have been very supportive with the sale of our property. Cheers!
Andrew Β· 29 June 2023 Β· Gibbs Gillespie Ruislip
Agent replied Β· 29 July 2023
Dear Andrew Del Rosario
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
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5/5
GoogleI've Just Completed on the purchase of a property using Gibbs Gillespie Ruislip office . Overall couldn't be happier with the service provided from start to finish! My main contact Luca Beltrami was brilliant . Always on hand to help all the way through ! Highly recommend this company !
Jody Β· 29 June 2023 Β· Gibbs Gillespie Ruislip
Agent replied Β· 29 July 2023
Dear Jody King-brothers
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
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5/5
GoogleI would like to thank for the help of Gibbs Gillespie and Luca in the process of property purchase. This is my first time property purchase and I had raised a lot of questions. Luca was helpful in answering my queries and maintained a good communication between me and the seller. Profession and enthusiasm were demonstrated by Gibbs Gillespie.
Ka Β· 29 June 2023 Β· Gibbs Gillespie Ruislip
Agent replied Β· 29 July 2023
Dear Ka Lok Hung
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
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5/5
GoogleLuca managed our sales process and was absolutely fantastic. Always reachable and he worked tirelessly to get the sale past the finish line and kept all communications in the chain open and updated. Really impressed with the service provided.
Ben Β· 29 June 2023 Β· Gibbs Gillespie Ruislip
Agent replied Β· 29 July 2023
Dear Ben Stephens-brown
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
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4/5
GoogleAfter seeing the property we liked and offered on, we were put in touch with Luca from the sales team. He managed the whole process hereonwrds. I have to say, from the beginning, the whole experience and way of working was clear, and it was handled with relative ease. My questions were answered in a timely manner, and all queries resolved satisfactorily. At times when things were unclear, these were sorted out ASAP and as far as we could see, everything was very transparent.
It's been a pleasure to work with Luca this far, and hope to do so on the same basis in the future.
Sandeep Β· 29 June 2023 Β· Gibbs Gillespie Ruislip
Agent replied Β· 29 July 2023
Dear Sandeep Hirani,
We are very happy we could provide you with a positive customer experience.
Kind regards
Customer Care Team
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5/5
GoogleThe team at Gibbs were very professional and easy to deal with. Matthew and Luca made the whole sales process from accepting an offer to exchange very smooth and always maintained good communication throughout.
Carl Β· 29 June 2023 Β· Gibbs Gillespie Ruislip
Agent replied Β· 29 July 2023
Dear Carl O'Connell
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
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5/5
GoogleIncredible service from Gibbs Gillespie Ruislip, made the process much easier. Luca was fundamental to the process going smoothly ensuring both parties were always in the loop and helping issues get resolved. Would definitely recommend. Many Thanks
Nirav Β· 29 June 2023 Β· Gibbs Gillespie Ruislip
Agent replied Β· 29 July 2023
Dear Nirav Patel
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
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5/5
GoogleRating only, no written review.
Ryan Β· 29 June 2023 Β· Gibbs Gillespie Ruislip Manor
Agent replied Β· 29 July 2023
Dear, Ryan Cunningham! Thanks for the great review! All the best, Customer Care Team
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5/5
GoogleExcellent sales progression support from the team here, especially Danielle; always accessible, swift actions, and professional throughout - much needed attributes in a stressful process! Fully recommend.
Amol Β· 29 June 2023 Β· Gibbs Gillespie Ruislip Manor
Agent replied Β· 29 July 2023
Amol G, thank you for your kind review; we are happy to pass along your comments to the team here at Ruislip Manor and in particular Danielle.
Best wishes,
Gibbs Gillespie Ruislip Manor
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5/5
GoogleWe had a very good experience with Gibbs Gillespie Lettings in Pinner
Special thanks to Victoria and Joe for their prompt and excellent service. We will definitely recommend them
Jaee Β· 30 May 2023 Β· Gibbs Gillespie Pinner
Agent replied Β· 29 July 2023
Hi Jaee, thank you for taking the time to leave a review for us, it means a massive amount to the the team!
We're happy we could meet your expectations! We do hope we can be of assistance in the future. Take care!
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5/5
GoogleWe had an excellent experience with Gibbs letting team at Pinner specially Joe Mule who had made our house letting experience easy and smooth transition. This is the second time we went with Gibbs for their quality letting and e2e property management services. Thank you for all your help and I highly recommend Gibbs Pinner
Shweta Β· 30 May 2023 Β· Gibbs Gillespie Pinner
Agent replied Β· 29 July 2023
Hello Shweta, we appreciate you taking the time to leave us this feedback and we are glad to have been of assistance in finding yourself your new homes over the years. When the stars align I hope we are able to finally go out and have that meal!
Your recommendation means so much to us and we're so happy to have earned it.
Thank you again for taking the time to let us know about your positive experience. Have a great day!
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5/5
GoogleGibbs Gillespie has helped me find the first house I ever rented in London to my recent house as well. I have mostly interacted with Joe who has been wonderful and helpful. The process is very smooth with them right from viewing to movement.
Parul Β· 30 May 2023 Β· Gibbs Gillespie Pinner
Agent replied Β· 29 July 2023
Parul, thank you for your kind review; we are happy to have worked with you on your search for property for yourself and your family over the years and we hope you thoroughly enjoy your stay in your new home!
Please let us know if there is anything else we can do for you; we are more than happy to help!
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5/5
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Dawn Β· 30 May 2023 Β· Gibbs Gillespie Ruislip
Agent replied Β· 29 July 2023
Hello Dawn Coomber Thank you for your review. We love to receive positive reviews after customers have had great experiences with us. Many thanks Customer Care Team
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1/5
GoogleCouldnβt understand the lady on the phone straight away and then when asking to repeat she became rude and hang up on me. Incompetent and immature, donβt call people if you canβt communicate respectfully.
Kim-Victoria Β· 30 May 2023 Β· Gibbs Gillespie Ruislip
Agent replied Β· 29 July 2023
Dear Kim-victoria,
We appreciate your feedback and thank you for taking the time to let us know about your experience. We strive for nothing less than excellent service, and we always take it very seriously when we hear of any dissatisfaction from our customers. Thank you for notifying us and we are sorry we did not meet your expectation in this instance.
Kind regards, Customer Care Team
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5/5
GoogleI found the process of selling my property through Gibbs very simple and stress free they were always quick to respond to any of the issues that came up which made for a satisfactory outcome for all parties involved.
Chris Β· 30 May 2023 Β· Gibbs Gillespie Ruislip
Agent replied Β· 29 July 2023
Dear Chris
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
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5/5
GoogleEveryone at Gibbs Gillespie in Ruislip has been very professional and provided great support throughout the process of the sale of my mother's house. I would recommend them without hesitation.
Paul Β· 30 May 2023 Β· Gibbs Gillespie Ruislip
Agent replied Β· 29 July 2023
Dear Paul
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
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5/5
GoogleA very positive experience. All Gibbs staff were very helpful and professional. Dealt with several members of staff including, but not exclusively, Luca, Lauren and Siobhan. All were very friendly, knowledgable and keen to help.
Doug Β· 30 May 2023 Β· Gibbs Gillespie Ruislip
Agent replied Β· 29 July 2023
Dear Doug
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
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5/5
GoogleLuca Beltrami is a legend! I have bought and sold many houses over the last 20 years and in that time had some good and bad experiences with estates agents progressing the purchase/sales. Luca is by far the best. He was very proactive and despiste a number of obstacles negotiated worked his socks off to make sure the 5 Property chain completed! Gibbs Gillespie this guy is a credit to you. Give him pay rise!!
Mark Β· 30 May 2023 Β· Gibbs Gillespie Ruislip
Agent replied Β· 29 July 2023
Dear Mark Buckmaster
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
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5/5
GoogleGreat engagement from the entire Gibbs Gillespie Ruislip based sales team on a recent house purchase, with a very speedy purchase and all in all very helpful!
Sam, Luca and Lauren have all been great and I would highly recommend!
Ben Β· 30 May 2023 Β· Gibbs Gillespie Ruislip
Agent replied Β· 29 July 2023
Dear Ben Mansfield
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
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5/5
GoogleWe had a fantastic experience with the team from Gibbs Gillespie Ruislip when purchasing as first time buyers. Lauren and Matthew were very helpful with our first interest and taking us through to the offer stage of the process. Having Luca as our move manager took the stress right out of the whole process. He was very helpful, especially in terms of terminology we didn't know, timelines for things, and any totally random questions we had as first time buyers. All staff were able to be contacted easily and anything we needed was done in a timely manner. We were given recommendations for everything from solicitors to surveyors to appropriate key pickup times. A massive thank you to Luca, and the whole team at Gibbs Gillespie Ruislip. Next time we need any property advice, we know where to go!
Clara Β· 30 May 2023 Β· Gibbs Gillespie Ruislip
Agent replied Β· 29 July 2023
Dear Clara
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
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5/5
GoogleRight from the offset Tony at Gibbs Gillespie was friendly and professional. Answered all my queries efficiently and never made me feel I was bothering him with my questions. Once we had accepted an offer our file was handed over to Danielle who was A* once again in her professionalism. She kept us updated every step of the way and made the process of selling our loved family home that but easier!
Tracy Β· 27 May 2023 Β· Gibbs Gillespie Ruislip Manor
Agent replied Β· 29 July 2023
Thank you so much Tracy, we strive for 100% satisfaction, and it is great to see you had such a positive experience with the sale of your family home. Thanks for taking the time to leave us this wonderful review.
Best wishes,
Gibbs Gillespie Estate Agents Ruislip Manor
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