Trusted Agent profile Β· Middlesex

Verified

Gibbs Gillespie estate agents in Ruislip, Pinner and Ruislip Manor

4.8

β˜…β˜…β˜…β˜…β˜… Excellent

1,428 reviews across 3 offices and 1 platform

www.gibbs-gillespie.co.uk

Gibbs Gillespie has three offices, in Ruislip, Pinner and Ruislip Manor (Middlesex). Together they have 1,428 reviews on 1 platform, rated 4.8 out of 5 overall.

Google logo

4.8 / 5

1,427

Reviews on Google

All 3 offices

Reviews by type

What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.

Our offices

Gibbs Gillespie's three offices, most reviewed first. Each has its own page.

Reviews on Google

Showing 1,422 reviews on Google only. Show every review

5/5

Google

I recently rented out a flat via Gibbs Gillespie's Pinner Branch. Everyone in the team, particularly Joe, was very supportive and available to answer any question. From start to finish, their professionalism, expertise, and dedication made the entire process seamless and stress-free. I cannot recommend them highly enough.

Ashish Β· 29 June 2023 Β· Gibbs Gillespie Pinner

Agent replied Β· 29 July 2023

Hi Ashish, thanks for your praise and kind comments, you were a pleasure to deal with through the process!! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help! Best,

5/5

Google

A smooth purchasing process. The regular updates from Luca were extremely helpful and reassuring. Thank you πŸ™‚ …

Tasvir Β· 29 June 2023 Β· Gibbs Gillespie Ruislip

Agent replied Β· 29 July 2023

Dear Tasvir Virdi Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

5/5

Google

Excellent experience, Luca in particular worked very hard to ensure the sale went through smoothly! Much appreciated.

Varo Β· 29 June 2023 Β· Gibbs Gillespie Ruislip

Agent replied Β· 29 July 2023

Dear Varo Kirthi Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

5/5

Google

Stephen, Luca and the team have been brilliant. They have been very patient with us and have been very supportive with the sale of our property. Cheers!

Andrew Β· 29 June 2023 Β· Gibbs Gillespie Ruislip

Agent replied Β· 29 July 2023

Dear Andrew Del Rosario Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

5/5

Google

I've Just Completed on the purchase of a property using Gibbs Gillespie Ruislip office . Overall couldn't be happier with the service provided from start to finish! My main contact Luca Beltrami was brilliant . Always on hand to help all the way through ! Highly recommend this company !

Jody Β· 29 June 2023 Β· Gibbs Gillespie Ruislip

Agent replied Β· 29 July 2023

Dear Jody King-brothers Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

5/5

Google

I would like to thank for the help of Gibbs Gillespie and Luca in the process of property purchase. This is my first time property purchase and I had raised a lot of questions. Luca was helpful in answering my queries and maintained a good communication between me and the seller. Profession and enthusiasm were demonstrated by Gibbs Gillespie.

Ka Β· 29 June 2023 Β· Gibbs Gillespie Ruislip

Agent replied Β· 29 July 2023

Dear Ka Lok Hung Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

5/5

Google

Luca managed our sales process and was absolutely fantastic. Always reachable and he worked tirelessly to get the sale past the finish line and kept all communications in the chain open and updated. Really impressed with the service provided.

Ben Β· 29 June 2023 Β· Gibbs Gillespie Ruislip

Agent replied Β· 29 July 2023

Dear Ben Stephens-brown Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

4/5

Google

After seeing the property we liked and offered on, we were put in touch with Luca from the sales team. He managed the whole process hereonwrds. I have to say, from the beginning, the whole experience and way of working was clear, and it was handled with relative ease. My questions were answered in a timely manner, and all queries resolved satisfactorily. At times when things were unclear, these were sorted out ASAP and as far as we could see, everything was very transparent. It's been a pleasure to work with Luca this far, and hope to do so on the same basis in the future.

Sandeep Β· 29 June 2023 Β· Gibbs Gillespie Ruislip

Agent replied Β· 29 July 2023

Dear Sandeep Hirani, We are very happy we could provide you with a positive customer experience. Kind regards Customer Care Team

5/5

Google

The team at Gibbs were very professional and easy to deal with. Matthew and Luca made the whole sales process from accepting an offer to exchange very smooth and always maintained good communication throughout.

Carl Β· 29 June 2023 Β· Gibbs Gillespie Ruislip

Agent replied Β· 29 July 2023

Dear Carl O'Connell Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

5/5

Google

Incredible service from Gibbs Gillespie Ruislip, made the process much easier. Luca was fundamental to the process going smoothly ensuring both parties were always in the loop and helping issues get resolved. Would definitely recommend. Many Thanks

Nirav Β· 29 June 2023 Β· Gibbs Gillespie Ruislip

Agent replied Β· 29 July 2023

Dear Nirav Patel Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

5/5

Google

Rating only, no written review.

Ryan Β· 29 June 2023 Β· Gibbs Gillespie Ruislip Manor

Agent replied Β· 29 July 2023

Dear, Ryan Cunningham! Thanks for the great review! All the best, Customer Care Team

5/5

Google

Excellent sales progression support from the team here, especially Danielle; always accessible, swift actions, and professional throughout - much needed attributes in a stressful process! Fully recommend.

Amol Β· 29 June 2023 Β· Gibbs Gillespie Ruislip Manor

Agent replied Β· 29 July 2023

Amol G, thank you for your kind review; we are happy to pass along your comments to the team here at Ruislip Manor and in particular Danielle. Best wishes, Gibbs Gillespie Ruislip Manor

5/5

Google

We had a very good experience with Gibbs Gillespie Lettings in Pinner Special thanks to Victoria and Joe for their prompt and excellent service. We will definitely recommend them

Jaee Β· 30 May 2023 Β· Gibbs Gillespie Pinner

Agent replied Β· 29 July 2023

Hi Jaee, thank you for taking the time to leave a review for us, it means a massive amount to the the team! We're happy we could meet your expectations! We do hope we can be of assistance in the future. Take care!

5/5

Google

We had an excellent experience with Gibbs letting team at Pinner specially Joe Mule who had made our house letting experience easy and smooth transition. This is the second time we went with Gibbs for their quality letting and e2e property management services. Thank you for all your help and I highly recommend Gibbs Pinner

Shweta Β· 30 May 2023 Β· Gibbs Gillespie Pinner

Agent replied Β· 29 July 2023

Hello Shweta, we appreciate you taking the time to leave us this feedback and we are glad to have been of assistance in finding yourself your new homes over the years. When the stars align I hope we are able to finally go out and have that meal! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let us know about your positive experience. Have a great day!

5/5

Google

Gibbs Gillespie has helped me find the first house I ever rented in London to my recent house as well. I have mostly interacted with Joe who has been wonderful and helpful. The process is very smooth with them right from viewing to movement.

Parul Β· 30 May 2023 Β· Gibbs Gillespie Pinner

Agent replied Β· 29 July 2023

Parul, thank you for your kind review; we are happy to have worked with you on your search for property for yourself and your family over the years and we hope you thoroughly enjoy your stay in your new home! Please let us know if there is anything else we can do for you; we are more than happy to help!

5/5

Google

Rating only, no written review.

Dawn Β· 30 May 2023 Β· Gibbs Gillespie Ruislip

Agent replied Β· 29 July 2023

Hello Dawn Coomber Thank you for your review. We love to receive positive reviews after customers have had great experiences with us. Many thanks Customer Care Team

1/5

Google

Couldn’t understand the lady on the phone straight away and then when asking to repeat she became rude and hang up on me. Incompetent and immature, don’t call people if you can’t communicate respectfully.

Kim-Victoria Β· 30 May 2023 Β· Gibbs Gillespie Ruislip

Agent replied Β· 29 July 2023

Dear Kim-victoria, We appreciate your feedback and thank you for taking the time to let us know about your experience. We strive for nothing less than excellent service, and we always take it very seriously when we hear of any dissatisfaction from our customers. Thank you for notifying us and we are sorry we did not meet your expectation in this instance. Kind regards, Customer Care Team

5/5

Google

I found the process of selling my property through Gibbs very simple and stress free they were always quick to respond to any of the issues that came up which made for a satisfactory outcome for all parties involved.

Chris Β· 30 May 2023 Β· Gibbs Gillespie Ruislip

Agent replied Β· 29 July 2023

Dear Chris Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

5/5

Google

Everyone at Gibbs Gillespie in Ruislip has been very professional and provided great support throughout the process of the sale of my mother's house. I would recommend them without hesitation.

Paul Β· 30 May 2023 Β· Gibbs Gillespie Ruislip

Agent replied Β· 29 July 2023

Dear Paul Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

5/5

Google

A very positive experience. All Gibbs staff were very helpful and professional. Dealt with several members of staff including, but not exclusively, Luca, Lauren and Siobhan. All were very friendly, knowledgable and keen to help.

Doug Β· 30 May 2023 Β· Gibbs Gillespie Ruislip

Agent replied Β· 29 July 2023

Dear Doug Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

5/5

Google

Luca Beltrami is a legend! I have bought and sold many houses over the last 20 years and in that time had some good and bad experiences with estates agents progressing the purchase/sales. Luca is by far the best. He was very proactive and despiste a number of obstacles negotiated worked his socks off to make sure the 5 Property chain completed! Gibbs Gillespie this guy is a credit to you. Give him pay rise!!

Mark Β· 30 May 2023 Β· Gibbs Gillespie Ruislip

Agent replied Β· 29 July 2023

Dear Mark Buckmaster Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

5/5

Google

Great engagement from the entire Gibbs Gillespie Ruislip based sales team on a recent house purchase, with a very speedy purchase and all in all very helpful! Sam, Luca and Lauren have all been great and I would highly recommend!

Ben Β· 30 May 2023 Β· Gibbs Gillespie Ruislip

Agent replied Β· 29 July 2023

Dear Ben Mansfield Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

5/5

Google

We had a fantastic experience with the team from Gibbs Gillespie Ruislip when purchasing as first time buyers. Lauren and Matthew were very helpful with our first interest and taking us through to the offer stage of the process. Having Luca as our move manager took the stress right out of the whole process. He was very helpful, especially in terms of terminology we didn't know, timelines for things, and any totally random questions we had as first time buyers. All staff were able to be contacted easily and anything we needed was done in a timely manner. We were given recommendations for everything from solicitors to surveyors to appropriate key pickup times. A massive thank you to Luca, and the whole team at Gibbs Gillespie Ruislip. Next time we need any property advice, we know where to go!

Clara Β· 30 May 2023 Β· Gibbs Gillespie Ruislip

Agent replied Β· 29 July 2023

Dear Clara Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

5/5

Google

Right from the offset Tony at Gibbs Gillespie was friendly and professional. Answered all my queries efficiently and never made me feel I was bothering him with my questions. Once we had accepted an offer our file was handed over to Danielle who was A* once again in her professionalism. She kept us updated every step of the way and made the process of selling our loved family home that but easier!

Tracy Β· 27 May 2023 Β· Gibbs Gillespie Ruislip Manor

Agent replied Β· 29 July 2023

Thank you so much Tracy, we strive for 100% satisfaction, and it is great to see you had such a positive experience with the sale of your family home. Thanks for taking the time to leave us this wonderful review. Best wishes, Gibbs Gillespie Estate Agents Ruislip Manor

A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

Awards

The Trusted Agent 2026 results for Gibbs Gillespie, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Industry awards

Gibbs Gillespie is among EA Masters 2026 winners.

EA Masters winners in five years, the group and its branches: 2018, 2019, 2020, 2022, 2026.

EA Masters by year, 2018 to 2022

Source: Best Estate Agent Guide 2027 results, as published. Earlier years link to each year's list.

RAN Awards

Gibbs Gillespie and its branches won awards at the RAN Awards in one year, most recently 2017.

RAN Awards winners in one year, the group and its branches: 2017.

RAN Awards by year, 2017

Source: RAN Awards winners lists, as published, linked by year.

ESTAS

Gibbs Gillespie and its branches won ESTAS awards in one year, most recently 2019.

ESTAS winners in one year, the group and its branches: 2019.

ESTAS awards by year, 2019
  • 2019 1 Silver ESTAS 2019 winners

    • SilverESTAS 2019: Sales, South East (Hertfordshire, Middlesex)

Source: ESTAS winners lists, as published, linked by year.

More industry awards: The Negotiator Awards and Lettings Agency of the Year Awards

The Negotiator Awards

Gibbs Gillespie and its branches won The Negotiator Awards in two years, most recently 2018.

Negotiator Awards winners in two years, the group and its branches: 2017, 2018.

Negotiator Awards by year, 2017 to 2018

Source: The Negotiator Awards winners lists, as published, linked by year.

Lettings Agency of the Year Awards

Gibbs Gillespie and its branches won awards at the Lettings Agency of the Year Awards in one year, most recently 2012.

Lettings Agency of the Year winners in one year, the group and its branches: 2012.

Lettings Agency of the Year by year, 2012

Source: Lettings Agency of the Year Awards winners lists, as published, linked by year.

Want a trusted local agent to help?

Tell us what you need and up to 3 trusted local agents will be in touch.

What do you need help with?

Questions about Gibbs Gillespie

Which Gibbs Gillespie office has the most reviews?

Ruislip has the most, with 530 reviews rated 4.8 out of 5, followed by Pinner with 518.

Where are the Gibbs Gillespie offices?

The three Gibbs Gillespie offices, by town:

  • Pinner: Chapel Lane Chambers, 1 Chapel Lane, Pinner, Middlesex, HA5 1AA
  • Ruislip: 172 - 174 High Street, Ruislip, Middlesex, HA4 8LJ
  • Ruislip Manor: 48 Victoria Road, Ruislip Manor, Middlesex, HA4 0AG
Has Gibbs Gillespie won any awards?

Yes. In The Trusted Agent 2026 awards, Pinner won Gold and Ruislip Manor won Gold. At EA Masters 2026 the group won Gold for Best Estate Agent Guide 2027, Sales. The group and its branches have also won 19 other industry awards since 2012.

Reviews may appear on more than one platform.

The Trusted Agent

Is this your office? Claim your page.

Get help from an agent