Trusted Agent profile · Middlesex
Verified
★★★★★
1,428 reviews across 3 offices and 1 platform
Gibbs Gillespie has three offices, in Ruislip, Pinner and Ruislip Manor (Middlesex). Together they have 1,428 reviews on 1 platform, rated 4.8 out of 5 overall.
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Gibbs Gillespie's three offices, most reviewed first. Each has its own page.
Showing 1,422 reviews on Google only. Show every review
5/5
GoogleBrilliant customer service from Charlie, very friendly, informative and professional with excellent communication! I would also like to thank Victoria and Joe for their help in our search. Five stars to the Pinner branch. Highly recommended! Gabor
Hi Gabor, we are very happy to have provided you with such a positive experience! Thank you, and have a fantastic day!
5/5
GoogleI thoroughly Recommend Gibbs Gillespie Ruislip Sales, in particular Luca, our Move Manager and Sam, the manager. I was kept fully informed and guided throughout the process. Our Sale was accomplished and I appreciated the professional way the whole team cooperated with each other and worked toward a successful outcome. You will receive realistic and honest expectations, no false hopes, the truth is always best to know. Thank you guys.
Dear Chris Harding Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleAbsolute friendly & competently! I felt always good taken care of. Always really fast to respond. The offered flat meets my requirements perfectly. Letting consultat Charlie Payne was leading me quick and staedy through the application process! Thank you so much!
Dear Arne, Customer care is important to us so we really appreciate you taking the time to leave a review and for giving Charlie a 5 star rating! Many thanks,
5/5
GoogleHad a great experience with Joe and the GG team who were always there to help us throughout the process. Would definitely recommend to anyone looking for a place to stay in the area!
We really appreciate your positive review! If you're ever in need of more help, please let us know!
5/5
GoogleThe team is very helpful and responsive. The two Joes I have been served with are exceptional. Thank you
Hi Yan, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by.
5/5
GoogleCharlie went to lengths to keep me informed and up to date without ever chasing to find out information , made it a whole lot easier for me moving. Thankyou
Lee, thank you for your kind review; we are happy to pass along your comments to Charlie! We sincerely thank you for the positive review, and look forward to seeing you again soon!
5/5
GoogleJoe Fermoy from Gibbs Gillespie Pinner lettings is most knowledgeable and supportive person. Always flexible for viewing and answers all questions proactively.
Hi Anil! We're so happy we were able to help you out! Thanks again for the recommendation, and have an amazing day!
5/5
GoogleVery happy with our experience with Gibbs Gillepsie. Charlie was very professional and really went the extra mile to help us find our house.
Julien, we are glad we could help and we all wish you the best for the future! We do hope we can be of assistance in the future. Take care!
5/5
GoogleWorking with Charlie to rent a property has been a pleasant experience. She has been very professional in her approach, courteous and extremely helpful over the phone.
We appreciate your positive review about your recent experience with us! Please let us know if there is anything else we can do for you; we are more than happy to help!
5/5
GoogleVery excellent service. Joe Feromey is very receptive, professional and answers questions well. He gets back to you in a timely manner for your questions. 'You get the feel that Joe genuinely cares about his clients'.
We appreciate your positive review about your recent experience with Joe! We are always more than happy to assist you if anything else comes up. Take care!
5/5
GoogleDuring our recent purchase through Gibbs-Gillespie we were assigned Luca Beltrami. From the off Luca set out very clearly what was needed from us and the expected timeframe. Luca stood out from all other contacts in the chain, including our own estate agent, with his truly excellent communication throughout the process. He pushed for progress with all parties and was open and honest about the status of the chain. Come exchange and completion the initial timeframe was spot on. Though we’re not planning to sell anytime soon I’d strongly recommend Gibbs-Gillespie on the basis of our experience and would look to them in the future.
Dear Matthew Lloyd Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleOnce Luca became involved in the process, everything went smoothly. Always on top of things and communicated efficiently in a timely manner, achieving a successful outcome. Cheers Luca!
Dear Campbell Irvine Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
4/5
GoogleLocal agent George was brilliant, knowledgable and responsive. Sales progression a bit hit and miss - didn't always get up to speed before calling and very informal in greetings which grated a bit when helping with a major sale for us.
Dear Becky Manning Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleWe were dealing with Sam and Opinder at the Ruislip branch. Good advice from Sam, the branch manager who was very knowledgeable and offered good advice on how to get the most interest in our property. His team, including Opinder kept us updated with regular calls and emails regarding viewings and feedback and always tried to work viewings in with our timings. Thank you for your help. A truly professional team!
Dear Robert Hodgkinson Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleRecently (July 23)let my property in Pinner, Victoria and team has been very helpful and easy to work with, respond very quickly.
Sanjeewa, your wonderful feedback and review mean a lot to us. Please don't hesitate to reach out to us if there's anything more we can do!
5/5
GoogleLuca and the team help me navigate my purchase. Even though it was a lengthy process they kept communication going and were always available to discuss next steps.
Dear Jo Suckling Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleCharlie is fantastic, very friendly and and great communication.
Hi Charlie! We're so happy we were able to help and rest assured we will do what we can to assist going forward. Thank you for your kind words!
5/5
GoogleVery efficient!
Dear Sawitree Kayachai Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleI was dealing Luca Beltrami for my recent purchase. Luca was a true professional from the beginning, responsiveness and communication were top-notch, making the whole experience enjoyable. His honesty and transparency were highly appreciated. I highly recommend Gibbs ruislip office for property needs.
Dear Ananthkumar Raju Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleCharlie is flexible in offering me a virtual viewing today. She is nice, and very patient to introduce and answer my questions.
We appreciate your positive review about your recent experience with Charlie! If you're ever in need of more help, please let us know!
5/5
GoogleHandled our purchase well. Good contactand Luca was great moving things on and getting us to exchange.
Dear Gareth Edwards Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleMy moving home process was dealt by Joe Fermoy, he is a very good representative of Gibbs Gillespie which has a good reputation within itself. He helped assist through all stages of the process from arranging viewings to courtesy calls making sure everything is okay after moving and throughout the stages he goes the extra mile to make sure things are going in the right direction. I would highly recommend Joe as a representative and Gibbs Gillespie as a high quality and caring estate agent. I will definitely be referring to them when it's time for me to move home again.
Ross, thank you for your kind review; we are happy to pass along your comments to Joe! We always strive to provide top quality service to every Landlord and Tenant and are pleased to hear that you enjoyed your experience here at Gibbs Gillespie Lettings!
5/5
GoogleMany thanks to Victoria and the team at GG lettings for another seemless leasing of our property. Kept us fully updated at every stage and a pleasure to deal with. Highly recommended !!
George, reviews like this give us motivation and help us ensure we provide high-quality care. The relationships we make and build on a daily basis with Landlords and Tenants is so important to us! We sincerely thank you for the positive review, and look forward to seeing you again soon!
5/5
GoogleI had the pleasure of being serviced with an outstanding letting agent recently Joe Fermoy, and I am delighted with the experience. The agency was remarkably quick, efficient in handling every aspect of the process, from arranging viewings to answering my queries promptly. Their attentiveness and responsiveness made me feel valued as a client, and their expertise in the rental market was evident. I highly recommend them to anyone in search for a reliable and proactive professional. Their commitment to customer satisfaction is commendable.
We appreciate your positive review about your recent experience with us and with Joe particularly! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
The Trusted Agent 2026 results for Gibbs Gillespie, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Gibbs Gillespie is among EA Masters 2026 winners.
EA Masters winners in five years, the group and its branches: 2018, 2019, 2020, 2022, 2026.
EA Masters by year, 2018 to 20222022 5 Gold across three branches EA Masters 2022 winners
2020 1 award EA Masters 2020 winners
2019 1 award EA Masters 2019 winners
2018 2 Gold EA Masters 2018 winners
Source: Best Estate Agent Guide 2027 results, as published. Earlier years link to each year's list.
Gibbs Gillespie and its branches won awards at the RAN Awards in one year, most recently 2017.
RAN Awards winners in one year, the group and its branches: 2017.
RAN Awards by year, 20172017 2 awards RAN Awards 2017 winners
Source: RAN Awards winners lists, as published, linked by year.
Gibbs Gillespie and its branches won ESTAS awards in one year, most recently 2019.
ESTAS winners in one year, the group and its branches: 2019.
ESTAS awards by year, 20192019 1 Silver ESTAS 2019 winners
Source: ESTAS winners lists, as published, linked by year.
Gibbs Gillespie and its branches won The Negotiator Awards in two years, most recently 2018.
Negotiator Awards winners in two years, the group and its branches: 2017, 2018.
Negotiator Awards by year, 2017 to 20182018 2 Bronze The Negotiator Awards 2018 winners
2017 1 Gold and 2 Silver The Negotiator Awards 2017 winners
Source: The Negotiator Awards winners lists, as published, linked by year.
Gibbs Gillespie and its branches won awards at the Lettings Agency of the Year Awards in one year, most recently 2012.
Lettings Agency of the Year winners in one year, the group and its branches: 2012.
Lettings Agency of the Year by year, 20122012 2 Gold Lettings Agency of the Year Awards 2012 winners
Source: Lettings Agency of the Year Awards winners lists, as published, linked by year.
Tell us what you need and up to 3 trusted local agents will be in touch.
Ruislip has the most, with 530 reviews rated 4.8 out of 5, followed by Pinner with 518.
The three Gibbs Gillespie offices, by town:
Yes. In The Trusted Agent 2026 awards, Pinner won Gold and Ruislip Manor won Gold. At EA Masters 2026 the group won Gold for Best Estate Agent Guide 2027, Sales. The group and its branches have also won 19 other industry awards since 2012.
